Role Description
The Senior Salesforce Engineer is responsible for full stack development, leveraging the Salesforce core platform, Sales, Service, and Education Cloud. Development will be performed utilizing Lighting Web Components (LWC), Apex, SOQL, Change Data Capture, Integration, and/or Platform Events. She/he must have the ability to work independently as well as in teams and may be assigned the responsibility to lead projects. The Sr. Engineer will have proven experience in analysis, technical design, programming, execution and version control – along with solution design, including estimation of delivery. The Senior Salesforce Engineer will ensure availability, proper function, and access for the business.
Responsibilities:
-
Obtain understanding of the American Public Education, Inc. (APEI) or its affiliates’ application environment including the applications and interdependencies of those applications.
-
Responsible for the overall solution design, development, customization, and end-user support of the Salesforce platform including Service Cloud, Sales Cloud, Education Cloud, Marketing Cloud, and other installed packages.
-
Responsible for adhering to Test Driven Development (TDD) principles and leveraging custom metadata to make code configurable.
-
Responsible for maintaining version control and branching within GIT and supporting releases.
-
Responsible for developing new configurations including creation of custom objects, workflows, validation rules, approval processes, flows, triggers and email alerts.
-
Responsible for integration of applications with Salesforce, either directly using connectors or indirectly through APIs.
-
Collaborate with IT Support in the diagnosis and resolution of issues impacting employee productivity and business throughput.
-
Collaborate with IT Business Analysts and Stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality.
-
Translate approved solutions into actionable deliverables, ensuring high quality, accuracy, process consistency, and performance.
-
Collaborate with Business Operations, Information Technology, and other business stakeholders to ensure data integrity and operational reliability.
-
Provide guidance and/or mentoring on solution requirements, technical design, integration architecture, and solution recommendations.
-
Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed.
-
Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data tables, and rule relationships.
-
Extensive understanding of the Salesforce data structures and data modeling; how and when to create custom objects, junction objects, and other model items.
-
Perform troubleshooting, root cause analysis, and address break/fix as needed.
-
Occasionally provide after-hours deployment and support.
-
Performs other duties as assigned.
Qualifications
-
Overall 6+ years in Information Technology; minimum of 4 years of experience implementing and supporting technically complex enterprise solutions in Salesforce.
-
Strong hands-on proficiency with design and development within the Salesforce platform and various Salesforce Clouds, Apex, Lighting Web Components, SOQL, Profiles/Roles and Sharing Rules, Flows, Triggers, Change Data Capture, Object Relationship, and/or Platform Events.
-
Proficient in working with Experience (Community) Portal, Process Builders, Flows, Omni Channels, Apex Scheduling and Batch Processes.
-
Solution Design and Development senior role experience is a must.
-
SFDC Administrator and Developer certifications.
-
Demonstrated listening, analytical, organizational, and time management skills.
-
Demonstrated ability to work independently or lead teams/projects and cross-functionally, including in high-pressure situations.
-
Experience with Salesforce APIs - SOAP and REST, including consumption, request packaging, parsing, managing static values, and UI/UX elements for working with data in returned API response payloads.
-
Experience with data loading tools, such as Gearset.
-
Responsiveness with ability to work under pressure in critical situations maintaining a clear sense of urgency.
-
Strong business acumen and service orientation.
-
Displays strong responsibility, collaboration, and problem-solving abilities with a positive attitude.
-
Methodical, organized and detail oriented.
-
Ability to plan and monitor for results.
-
Rational decision-making ability.
-
Willingness and ability to learn new skills.
-
Ability to be flexible and think strategically in a rapidly changing environment.
-
Excellent verbal and written communication skills.
Company Description
Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), and Rasmussen University.
It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to
recruiting@apei.com
.
