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Role Description This is a remote position. We are actively seeking a Senior Pega Developer with deep hands-on delivery experience to design and build scalable Pega solutions for our client in financial services. This role is ideal for a seasoned consultant who combines strong technical execution with disciplined engineering practices and collaboration with architects and delivery teams. Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will work remotely and: - Design, develop, and enhance Pega applications aligned to business requirements, architectural standards, and security controls. - Partner closely with architects, testers, and stakeholders to ensure solutions are high-quality, compliant with guardrails, and ready for enterprise deployment. Qualifications - Pega Certified Senior System Architect (CSSA) required - 7–10+ years of overall IT experience, including 5+ years of hands-on Pega development - Strong experience building Pega solutions using Flows, Activities, Data Pages, and Connectors - Solid understanding of Pega guardrails, performance tuning, and best practices - Experience working in financial services or banking environments - Broad technical exposure including Cloud platforms, DevOps practices, and Java - Experience supporting Agile delivery teams and working with architects on solution design Requirements - Design and develop Pega solutions aligned with business requirements and enterprise standards - Build and enhance functionality using Pega Flows, Activities, Data Pages, and Connectors - Conduct code reviews and ensure compliance with Pega guardrails and development best practices - Partner with solution architects to meet design, security, and integration standards - Support application demonstrations, sprint reviews, and stakeholder walkthroughs - Participate in test execution, defect resolution, and release support - Collaborate with DevOps teams to support CI/CD pipelines and deployment processes Benefits - Competitive compensation - Comprehensive benefits - Extensive development opportunities

Role Description This is a remote position. We are seeking a Salesforce Experience Cloud Developer to support our client’s Salesforce platform and Marketing Cloud. You'll play a key part in optimizing user experience, performance, and scalability for business-critical applications while driving innovation in a collaborative, high-impact role. Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will work remotely to support daily operations and ongoing enhancements for our client’s various platforms, including Salesforce, a Knowledge Sharing Portal, and public websites. The goal is to improve the overall user experience, maintainability, and functionality of these business applications. Our client’s environment includes Salesforce Services and Marketing Cloud. Qualifications - 3+ years of experience with Salesforce Lightning and Salesforce front-end development. - Experience working with Salesforce Experience Cloud and integrating user-facing components with CRM workflows and business processes. - Solid understanding of UX/UI design principles, web standards, and best practices in front-end development (HTML5, CSS3, JavaScript). - Experience with responsive design, mobile-first development, and ensuring accessibility (WCAG compliance). - Strong collaboration skills, especially in an Agile environment, with experience working across multiple teams (e.g., developers, designers, business analysts). Requirements - Update and maintain user interfaces, workflows, and the overall user experience within the Salesforce platform, focusing on high-quality, responsive design. - Develop, customize, and enhance Salesforce applications using Lightning components and other declarative tools, such as HTML, CSS, and JavaScript. - Collaborate with stakeholders, including business analysts, Salesforce administrators, back-end developers, and UI/UX designers to gather requirements for new features and enhancements, ensuring alignment with business needs. - Ensure that all interfaces adhere to accessibility standards (e.g., WCAG) and are optimized for cross-browser compatibility. - Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of developed solutions. - Stay updated with Salesforce platform updates, new features, and industry trends, and evaluate their potential impact on the organization. - Troubleshoot and resolve issues related to front-end performance, usability, and browser inconsistencies. - Collaborate with cross-functional teams to support system upgrades, releases, and patches, and provide post-implementation support. - Contribute to the continuous improvement of development processes, tools, and methodologies to enhance efficiency and maintainability. Benefits - Competitive compensation. - Comprehensive benefits. - Extensive development opportunities.

• work remotely 20 hours a week • serve as the primary Salesforce administrator supporting a live client environment • own day-to-day platform operations, user support, and configuration updates • manage a structured cadence of enhancements and issue resolution • translate business requirements into system changes that improve usability, reporting, and operational efficiency • maintain data integrity, ensuring the platform remains stable and well-governed • continuously optimize configurations to align with evolving business needs

Role Description This is a remote position. We are actively seeking a highly experienced Pega Lead Developer with deep expertise leading end-to-end technical delivery while partnering across Delivery and Operations teams to ensure production stability, operational readiness, and efficient issue resolution. This role is ideal for a senior technical leader who can drive delivery execution from design through deployment while serving as a critical bridge between development, platform operations, and enterprise support functions. The ideal candidate combines strong Pega architecture and development experience with operational leadership capabilities, including: - Production support coordination - Release readiness - Issue triage - Enterprise governance alignment within complex financial services environments Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will work remotely and lead the design, development, deployment, and operational support of enterprise Pega solutions. You will collaborate with: - Architects - Delivery leads - Operations teams - Middleware partners - Enterprise dependency teams You will also play a key role in: - Monitoring production health - Triage incidents - Coordinating issue resolution - Ensuring platform stability across the delivery lifecycle Qualifications - Pega Certified Lead System Architect (LSA) certification (Part 1 & 2 required) - 10+ years of IT experience with 5+ years of Pega development experience leading technical delivery end to end - Strong experience delivering enterprise-scale Pega applications in financial services or regulated environments - Deep understanding of Pega architecture, guardrails, performance tuning, integrations, and reusable enterprise assets - Experience supporting CI/CD pipelines, release coordination, and DevOps practices - Proven ability to lead Agile delivery teams through sprint planning, estimation, execution, and release activities - Experience troubleshooting production issues using PDC, logs, and operational monitoring tools - Strong communication and coordination skills across Delivery, Operations, Product Engineering, Middleware, API, and platform support teams Requirements - Lead end-to-end delivery execution including sprint planning, task breakdown, estimation, risk escalation, and technical unblocking - Design, develop, and oversee scalable Pega solutions aligned to enterprise architecture and security standards - Enforce engineering quality through peer reviews, guardrail compliance, performance best practices, and release readiness activities - Leverage reusable enterprise assets, established patterns, connectors, and shared components to drive consistency and efficiency - Partner with teams including Middleware, API, and enterprise integration teams to complete cross-team delivery requirements - Onboard and implement enterprise layer connectors while ensuring development follows established standards and integration patterns - Follow client Pega Delivery Framework and execute required COE ceremonies, governance checkpoints, and security processes - Monitor application health using Pega Predictive Diagnostic Cloud (PDC), logs, and operational tooling - Serve as the Delivery to Operations bridge by triaging issues, classifying incidents versus enhancements, routing work appropriately, and driving issues to closure - Coordinate with Pega on platform upgrades, security fixes, hotfixes, and operational platform updates as required - Escalate issues appropriately to Pega Support, internal Product Engineering teams, and Account leadership when necessary Benefits - Celebrated by Inc. 5000 for our rapid growth and award-winning workplace - As a Certified Women-Owned Small Business, we champion diversity in tech - Competitive compensation - Comprehensive benefits - Extensive development opportunities

• Partner directly with IRS stakeholders to identify where Agentforce can automate or augment critical business processes • Translate those needs into precise user stories, agent instructions, and process models, ensuring AI behavior is secure, grounded, and policy‑aligned • Play a key role in AI governance, validation, and change management as federal users begin working alongside autonomous digital assistants • Facilitate structured discovery workshops with IRS stakeholders to identify and prioritize processes suitable for automation using Agentforce • Document detailed user stories, acceptance criteria, and Agent Instructions (prompts) to ensure AI behavior aligns with IRS policies and constraints • Develop clear as‑is and to‑be process flows, highlighting where AI agents can reduce manual effort or improve data accuracy • Define and support AI testing and governance practices, including grounding validation and participation in User Acceptance Testing (UAT) • Ensure agents operate within security, compliance, and hallucination‑prevention boundaries appropriate to a federal environment • Create training materials and change documentation to help IRS teams effectively adopt and work alongside autonomous digital assistants.

• Own end-to-end Salesforce solution architecture from design through deployment, shaping scalable data models, secure access patterns, and integration strategies. • Provide hands-on technical leadership across the SDLC, ensuring delivery teams build in a way that is performant, maintainable, and compliant with IRS security and accessibility expectations. • Evaluate new platform features and AppExchange options to modernize legacy capabilities and continuously improve the overall architecture.

• Lead the human side of Salesforce modernization for IRS teams, ensuring new platforms are intuitive, trusted, and effectively adopted. • Conduct empathy‑based discovery through user research, persona development, and journey mapping. • Develop strategic communication plans that translate Salesforce and AI milestones into clear, mission‑driven narratives for IRS leadership and frontline staff. • Facilitate Human‑Centered Design workshops, co‑creation sessions, and focus groups. • Design and deliver adoption and enablement programs including Trailhead content, office hours, and champion networks.

• Design, build, and refine autonomous AI agents using Salesforce Agentforce • Lead rapid prototyping efforts, validate AI feasibility in real systems • Troubleshoot complex multi-platform failures • Influence client outcomes and future Salesforce platform enhancements

• Design and develop UiPath automation solutions aligned with business requirements • Build and enhance automation workflows using Studio and REFramework • Implement UiPath Document Understanding and IDP solutions • Configure and manage Orchestrator components including queues, assets, schedules • Participate in code reviews • Collaborate with the Team Lead and solution architects on design decisions • Leverage AI tools and prompt engineering techniques to accelerate development • Support integration testing, defect resolution, and release activities

• Support Pega delivery by documenting current‑ and future‑state workflows • Define case lifecycles and data objects • Produce high‑quality Epics and user stories with testable acceptance criteria in Azure DevOps • Ensure backlogs are well‑structured, traceable, and ready for delivery • Support UAT and continuous improvement