Role Description
We are looking for a Salesforce Health Cloud Solution Architect with the following responsibilities:
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Understanding the client’s business use cases and technical requirements and converting them into technical designs that meet the requirements.
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Mapping decisions with requirements and translating them to developers.
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Identifying different solutions and narrowing down the best option that meets the client’s requirements.
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Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).
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Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
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Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
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Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
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Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
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Identifying project/service stakeholders early and working with them to ensure alignment.
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Acting as a bridge between business stakeholders and Salesforce technical teams.
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Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions.
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Validating solution feasibility against Salesforce platform capabilities and project constraints.
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Preparing and maintaining process flows, business process models, functional diagrams, and documentation.
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Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
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Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
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Supporting user adoption through training materials, user guides, and release notes.
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Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities.
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Defining guidelines and benchmarks for NFR considerations during project implementation.
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Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers.
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Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensuring that all relevant best practices are followed.
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Developing and designing the overall solution for defined functional and non-functional requirements; defining technologies, patterns, and frameworks to materialize it.
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Understanding and relating technology integration scenarios and applying these learnings in projects.
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Resolving issues raised during code/review through exhaustive systematic analysis of the root cause and justifying decisions taken.
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Carrying out POCs to ensure that suggested design/technologies meet the requirements.
Qualifications
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Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Requirements
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Total Experience: 7.5+ years.
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Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations.
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Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.
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Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.
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Ability to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
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Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
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Ability to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
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Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
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Ability to lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support.
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Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.
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Ability to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
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Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins.
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Ability to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
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Ability to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements.
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Participation in roadmap planning, release strategy, and long-term platform evolution discussions.
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Strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management.
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Excellent communication, leadership, decision-making, and stakeholder management skills.
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Mentoring team members to meet client needs and holding them accountable for high standards of delivery.
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Ability to understand and relate technology integration scenarios and apply these learnings in complex troubleshooting scenarios.
Company Description
We are Nagarro, a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. Our work culture is dynamic and non-hierarchical.