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Help Desk Lead / Senior Engineer

General Dynamics Information Technology

Art of the possible.

Support Engineer22 hours ago

Full Time Remote LeadTeam 10,001+Since 1954H1B Sponsor

Company Site LinkedIn

Role Description GDIT's Federal Health Division is hiring a Help Desk Lead / Senior Engineer to support the Veteran's Affairs Electronic Health Records Modernization effort. This role is remote with 25% travel to nationwide VA sites. Work Visa Sponsorship will not be considered for this position. This role is responsible for designing and overseeing operational and technical processes that enable effective issue resolution, triage, escalation, and support at scale. The Help Desk Lead / Senior Engineer will collaborate closely with stakeholders across the organization to build a mature, high-performing support function aligned with organizational goals. WHAT YOU'LL BE DOING: - Help Desk Leadership & Operations: - Stand up and manage a comprehensive help desk supporting EHR implementation and sustainment activities. - Design and implement operational processes, technical workflows, and tiered support structures. - Establish and maintain issue resolution, triage, and escalation protocols. - Develop and oversee Service Level Agreements (SLAs), response times, and quality metrics. - Lead workforce planning, staffing models, and scheduling to ensure adequate coverage. - Implement knowledge management systems and training programs for help desk personnel. - Build and maintain business continuity and disaster recovery plans. - Conduct quality assurance reviews and implement continuous improvement measures. - Program & Project Management: - Address changes to project scope, schedules, and methodologies; document and assess proposed modifications. - Prepare change documentation for presentation to client leadership to support informed decision-making. - Create detailed project plans for help desk operations and supporting technologies. - Collaborate with cross-functional teams to ensure integrated planning and coordinated implementation. - Monitor project timelines, deliverables, risks, and dependencies. - Stakeholder Engagement & Executive Communication: - Work closely with program leadership, technical teams, and operational stakeholders. - Develop and deliver executive-level presentations, reporting on progress, performance, risks, and recommendations. - Maintain alignment across diverse stakeholder groups, ensuring clarity and shared expectations. - Reporting, Metrics, & Tools: - Develop dashboards and operational reporting to evaluate help desk performance. - Track SLA compliance, ticket trends, issue resolution times, and quality indicators. - Utilize tools and methodologies for issue management, monitoring, and reporting. Qualifications - Bachelor’s degree and 5+ years of progressive electronic health records (EHR) support for health desk oversight and resolution response for EHR implementation. - 3+ years of direct incident management and incident response operations experience supporting EHR activities for a software as a service (SaaS) managed EHR solution. - Proven experience with large-scale system implementations. - Strong background in help desk operations and technical support management. - Ability to develop and present executive-level materials. - Strong analytical, communication, and organizational skills. - 3+ years of direct project management and stakeholder engagement experience supporting EHR activities for a software as a service (SaaS) managed EHR solution. Requirements - Program governance, risk/issue register management, stakeholder alignment. - Experience with Cerner cutover coordination. - Familiarity with help desk workflows in healthcare or government settings. - Experience with electronic medical record (EMR/EHR) implementation for large federated environments. - Expertise in system implementation, deployment, and sustainment activities. Benefits - Medical plan options, some with Health Savings Accounts. - Dental plan options. - Vision plan. - 401(k) plan with company match. - Full flex work weeks where possible. - Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave. - 15 days of paid leave per calendar year, plus 10 paid holidays per year. - Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12-month period for eligible employees. - Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

EHR Observability/Monitoring

View details: Help Desk Lead / Senior Engineer

United States

$124.1K - $143.8K / year

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Healthcare Integration Engineer

Computer Task Group, Inc

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Full-stack Engineer1 day ago

Contract Remote Mid LevelTeam 5,001-10,000

Role Description CTG is seeking dynamic and experienced Integration Architects to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with CTG solution architects and our customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents. You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our solutions, customer success, and ultimately, patient outcomes. Key Responsibilities - Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms. - AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases. - Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment. - Cross-Functional Collaboration: Work closely with CTG technical, healthcare solutions and sales teams to develop integration solutions to meet our customer’s needs. - Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency. Qualifications - Bachelor's or Master's degree in Computer Science, Business or a related field. - Minimum of 5 years of experience in healthcare implementation or product management. - Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies. - Experience with healthcare data and interoperability standards (such as FHIR, HL7v2, proprietary APIs, etc.). - Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc. - Proven ability to cultivate strong customer relationships and deliver exemplary product support. - Demonstrated proficiency in translating external stakeholder needs into internal product requirements. - Comfortable reading and debugging Python. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Requirements - CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. Benefits - The expected base salary for this position is up to $145,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered.

AI Agents EHR Amazon Athena CRM ERP Python

View details: Healthcare Integration Engineer

United States

$145K / year

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Marketing Analyst - Measurement, Insights, and Analytics

Cedars-Sinai

Make a difference every single day at Cedars-Sinai

Marketing Analyst1 day ago

Full Time Hybrid SeniorTeam 10,001+H1B No Sponsor

Company Site LinkedIn

Title: Marketing Analyst (Measurement, Insights, and Analytics) - Hybrid Location: Los Angeles United States Job Category Information Technology Job Description: Grow your career at Cedars-Sinai! Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's "Best Hospitals 2025-2026" rankings. When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career. Cedars-Sinai Marketing and Communications drives brand visibility and patient acquisition for the Los Angeles-based academic medical center. The team handles integrated campaigns across digital, broadcast, and social media, alongside public relations, storytelling, and strategic planning to support clinical growth. Why work here? Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the cultural and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for. What will you be doing in this role: The Cedars-Sinai MarComm (Marketing and Communications) Marketing Analyst (Measurement, Insights, and Analytics) will excel at understanding the business problems faced by decision-makers and at translating data into key insights, actionable recommendations, and other solutions. - Omnichannel marketing analytics activities across spectrum of tactics and activations and B2B sales and outreach-specialist activities. - Translate analytics into action by acting in consultative role to understand the business problems of non-technical stakeholders incl. sales specialists, marketing leaders, and senior executives; creating and executing data-driven solutions; and drafting polished, concise and actionable recommendations. - Analyze large datasets from multiple sources, including systems like financials, EMR, and CRM;; and marketing performance data across paid and organic channels, including SEM, display, web, email, social media, and earned media. - Design & maintain analytics assets and reports by building, automating, and refreshing executive-ready slides, dashboards, scorecards, spreadsheets, one-pagers, and email-briefs for various quarterly reports, ad-hoc requests, CMO updates, and board-level presentations. - Use multiple data sources to understand local geographies and build recommendations on promotion in those areas. - Work independently with end-to-end ownership of project success, from initial intake to executive-ready final deliverable; liaise as-necessary with teams such as IT, Finance, Digital Technology, and Product to resolve data issues; and strong writing, data-visualization, and interpersonal skills. Hybrid Remote = must currently live in Los Angeles area or willing to relocate to LA area for onsite requirements Qualifications Experience Requirements: Five (5) plus years of hands-on analytics experience, preferably in healthcare or a healthcare-adjacent provider/payer/health-tech environment. Data visualization: Power BI and/or Fabric (dashboard design, data modeling, DAX/LOD, parameters, actions). Data querying and wrangling: SQL (joins, CTEs, window functions), and at least one scripting language (Python or R) for data prep and analysis. Statistical and quantitative methods: experiment design, significance testing, confidence intervals, regression/forecasting basics, and attribution/marketing mix fundamentals. Strong experience integrating and analyzing data from CRMs (e.g., Salesforce, MS Dynamics), marketing platforms (Google Analytics, ad platforms), and healthcare systems (EHR/EMR) with attention to privacy and compliance. Exceptional data storytelling: ability to craft concise narratives, tailored visualizations, and executive-ready presentations that drive decisions. Project management excellence-able to scope, prioritize, and deliver on deadlines in a fast-paced environment. Advanced proficiency with: - Expert-level Excel - CRM analytics & data-governance - Data visualization and storytelling - Executive-ready writing & presentation skills - Project-management discipline and process-improvement mindset - Critical thinking, troubleshooting, and deadline ownership Educational Requirements: Bachelor's degree in healthcare, business systems, or related field. #LI-Hybrid #LI-JM1

Excel CRM Power BI SQL Python R Salesforce EHR

View details: Marketing Analyst - Measurement, Insights, and Analytics

California

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Senior Test Engineer

Planned Systems International, Inc.

QA Engineer1 day ago

Other Remote SeniorTeam 1,001-5,000

Role Description We are seeking a Senior Test Engineer with clinical experience and proficiency with the Oracle Millennium Electronic Health Record solution to provide functional testing support for the Veterans Affairs (VA) Independent Enterprise Testing and Support Services (IETSS) contract. The objective is to support improved interoperability within and between systems of care to help address VA’s health care priorities. This includes contributing to and supporting the overall performance and success of the project including, but not limited to: - Design, implement, and conduct test and evaluation procedures to ensure health information technology system requirements are met. - Determine operational feasibility by evaluating requirements and test results. - Document and demonstrate knowledge of solutions by developing documentation, reviewing test plans, developing test cases, and entering test findings when appropriate. - Review solution documentation and system design specifications. - Improve operations by conducting systems analysis; recommending changes in policies and procedures. - Collaborate and actively participate in meetings with stakeholders, other engineers, and Subject Matter Experts. - Support various applications including VistA legacy, Oracle Millennium, COTS/GOTS integration with VistA legacy and others. Qualifications - Clinician experience as Physician, Physician Assistant, Licensed Nurse Practitioner, Registered Nurse, or similar role. - Experience with Oracle Millennium EHR. - Must understand Web-based applications. - Good understanding of functional testing. - Good interpersonal skills and excellent oral and written communications skills. - Experience producing effective client deliverable analysis reports with little to no supervision. - Ability to work simultaneously on multiple tasks, handle changing priorities, be detail-oriented, and work independently. - Applicants selected will be subject to a government investigation and must meet eligibility requirements for access to classified information and obtain a Government-granted Security clearance. Requirements - MS Office (Word, Excel, PowerPoint, Outlook). - Communication tools (Teams, SharePoint). Desired Qualifications - Access to VA network is a big plus. - Testing experience is preferred. - Any VA or DoD healthcare or architecture/engineering experience would be a plus. - Specific experience in the Veterans Affairs environment and with VistA preferred. - Experience in Large Application Deployment and DevOps implementations. - Experience with Micro Focus Application Lifecycle Management (ALM). - Risk-based testing methodologies. - Independent Verification and Validation (IV&V) testing. Benefits - Competitive total compensation package that includes paid leave. - Options for employer-sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. - Flexible spending account and health saving account options for pre-tax savings for qualified medical, dental, and vision expenses. - Company-sponsored 401(k) retirement plan with an employer contribution match that is immediately vested. - Investment in the professional growth of employees through professional courses, certifications, and tuition reimbursement programs.

Oracle Database EHR Microsoft Office Excel

View details: Senior Test Engineer

United States

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Regional Sales Executive

Harris Computer Systems

Based in Ottawa, Ontario, Canada, Harris Computer Systems provides mission-critical software solutions for organizations across the United States and Canada, in

Sales1 day ago

Full Time Remote Mid Level

Company Site

Role Description Altera Digital Health is seeking an experienced, high-impact Client Development Executive (CDE) to drive new business for our CareInMotion solutions. This role involves: - Driving net-new growth and expansion for Altera’s CareInMotion portfolio. - Serving as a direct enterprise seller and primary commercial liaison to the TouchWorks business unit. - Engaging with executive-level stakeholders to find creative paths to 'yes'. Key Responsibilities - Direct Sales & Territory Leadership: - Own full-cycle enterprise sales for the Eastern U.S. territory. - Pursue net-new business across IDNs, Health Plans, ACOs, state agencies, and strategic HIEs. - Lead consultative discovery to uncover business drivers, data gaps, quality and cost pressures, and interoperability challenges. - Develop territory plans, white-space analyses, and multi-stakeholder pursuit strategies. - TouchWorks BU Overlay & Enablement: - Serve as the primary CareInMotion liaison to TouchWorks leadership and field teams. - Equip TouchWorks sellers with positioning, competitive intelligence, use-case guidance, and strategic support. - Jointly develop pipeline, co-sell motions, and account strategies with TouchWorks Sales. - Product Expertise & Market Insight: - Maintain deep understanding of CareInMotion modernization. - Translate complex clinical and data concepts for various stakeholders. - Provide structured market feedback to Product, contributing to roadmap evolution. - Cross-Functional Leadership: - Partner closely with Marketing, Clinical Consulting, Sales Engineering, and Delivery. - Represent CareInMotion at conferences, industry events, and client workshops. Qualifications - 8+ years of enterprise sales experience in health IT, interoperability, analytics, EHR, HIE, payer data solutions, or adjacent markets. - Databricks experience is required. - Demonstrated mastery in consultative/Counselor Selling or other insight-driven methodologies. - Proven success managing complex sales cycles with multiple stakeholders. - Experience selling to IDNs, Health Plans, HIEs, or state/regional health agencies. - A proactive researcher who digs for opportunities and crafts individualized solutions. Preferred Qualifications - Strong understanding of interoperability standards (FHIR, HL7, CCD, ADT). - Familiarity with modern data stack concepts (cloud-native platforms, lakehouse, AI/ML enrichment). - Prior success enabling cross-functional or matrixed teams in a co-sell model. Success Looks Like - Consistent attainment of quota through strategic, insight-led selling. - Accelerated expansion of CareInMotion within TouchWorks accounts. - Clear articulation of problem–solution–value in complex healthcare data environments. - Trusted advisor status with prospects and internal partners. Salary Range $100,000 - $120,000 USD + sales commission.

EHR Databricks AI/ML

View details: Regional Sales Executive

United States

$100K - $120K / year

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Sales Director - Healthcare & Life Sciences

Cohere

At Cohere, our mission is to build machines that understand the world, and to make them safely accessible to all.

Sales1 day ago

Full Time Remote LeadTeam 11-50H1B Sponsor

Company Site LinkedIn

Role Description In this role, you will lead and transform our sales organization for the Healthcare & Life Sciences vertical, driving strategic growth and market penetration across Global 2000 enterprises. You'll architect the go-to-market strategy, build and scale high-performing sales teams, and create a culture of excellence that delivers exceptional customer outcomes. As the strategic leader for this critical vertical, you'll partner with executive leadership to define revenue targets, develop market positioning, and ensure our solutions address the most pressing challenges in healthcare, pharma, and life sciences. You'll be the primary driver of Cohere's market leadership in this space, with direct impact on our product roadmap through deep customer insights and strategic feedback. This is a pivotal leadership role requiring vision, operational excellence, and the ability to inspire teams in a rapidly evolving AI landscape. Your opportunity to shape the future of AI in healthcare is unparalleled. As a Sales Director focused on Healthcare & Life Sciences you will: - Develop and execute comprehensive go-to-market strategy for Healthcare & Life Sciences vertical, including market segmentation, target account identification, and competitive positioning. - Build, mentor, and scale high-performing sales teams through strategic hiring, comprehensive training programs, and ongoing performance development. - Establish and oversee sales operations including forecasting, pipeline management, territory design, and compensation planning. - Drive revenue growth through new logo acquisition, expansion within existing accounts, and strategic partnership development. - Serve as the key interface between sales teams and product/engineering organizations, translating customer needs into product requirements and roadmap priorities. - Develop and maintain executive-level relationships with C-suite decision makers across healthcare providers, pharmaceutical companies, and life sciences organizations. - Create and implement sales methodologies, playbooks, and best practices tailored to the healthcare vertical's unique buying cycles and compliance requirements. - Collaborate with marketing to develop targeted campaigns and with customer success to ensure seamless customer journeys and expansion opportunities. - Monitor competitive landscape and market trends to continuously refine sales strategies and maintain competitive advantage. - Establish key performance indicators and metrics to track team performance, forecast accuracy, and market penetration. - Lead and collaborate with Sales Managers and Account Executives, and other stakeholders to align on sales strategies & objectives. - Drive and manage sales teams in the field, establishing and maintaining strong relationships with enterprise sized/F100 key client prospects, driving revenue growth and customer satisfaction. - Analyze data and market trends, identifying opportunities for growth and optimization. - Monitor and report on sales team performance, including key metrics and KPIs, to senior management. Qualifications - 5+ years of progressive sales leadership experience with a proven track record of building and scaling high-performing sales teams in the Healthcare, Pharma, or Life Sciences sector. - Demonstrated success in exceeding revenue targets and driving market share growth in complex enterprise environments. - Experience selling AI, NLP, or enterprise software solutions to healthcare organizations with 7-figure+ deal sizes and multi-year sales cycles. - Strong background in healthcare technology, including EHR/EMR systems, clinical trial management, medical devices, or pharmaceutical R&D solutions. - Exceptional leadership skills with the ability to recruit, develop, and retain top sales talent while fostering a culture of collaboration and continuous improvement. - Strategic mindset with the ability to develop long-term vision while executing tactical plans in a rapidly evolving market. - Deep understanding of healthcare regulatory landscape including HIPAA, FDA regulations, GDPR for healthcare data, and reimbursement models. - Outstanding communication and presentation skills with the ability to engage C-suite executives and technical stakeholders. - Experience implementing sales methodologies (e.g., MEDDIC, Challenger Sale) and building scalable sales operations frameworks. - Sales management skills including planning, negotiating, forecasting, organizing for results, hiring, leading and evaluating people. Requirements - Deep industry expertise in Healthcare & Life Sciences, including current trends in digital health transformation, AI in clinical research, personalized medicine, and healthcare data analytics. - Ability to articulate strategic value propositions for AI/NLP solutions across healthcare use cases including clinical trial optimization, medical document processing, drug discovery acceleration, and patient outcome prediction. - Experience navigating complex healthcare procurement processes, including stakeholder mapping across clinical, IT, and administrative functions. - Experience with channel partnerships including EHR vendors, healthcare IT consultants, and life sciences service providers. Benefits - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. - Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!). - Budget for traveling to other offices if you are remote, plus an annual company offsite.

AI C EHR R Data Analytics

View details: Sales Director - Healthcare & Life Sciences

Worldwide

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Client Partnership Executive

Nordic Healthcare Group (NHG)

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Account Executive1 day ago

Full Time Remote Mid LevelTeam 201-500

Role Description The Client Partnership Executive (CPE) is a trusted advisor and executive to Nordic’s valued clients, building strong relationships, providing responsive and high-quality customer service, and focusing on the expansion of Nordic services and solutions within new accounts. Key Responsibilities - Client Engagement - Primary focus on supporting current long-term relationships for a select number (typically 4-10); serving as a trusted advisor to potential Nordic clients. - Serving as the primary executive contact for clients (C-level, Vice President, and IT Directors). - Listening carefully to both marketplace and client’s needs and cross-selling Nordic’s services to develop solutions that successfully meet client’s expectations and needs. - Analyzes and understands client business challenges, identifying and aligning solutions to those challenges. - Engages and owns complex sales opportunities, providing the highest quality of customer service, while maintaining exceptional client relationships. - Ensuring accountability of client contract compliance. - Using industry expertise, provide consultative thought leadership to client partners in sales and ongoing account management conversations. - Leading and co-leading calls and onsite visits with clients to identify and develop opportunities. - Traveling to sites and conferences to support existing relationships and foster new business opportunities and relationships. - Sales Leadership - Displays leadership skills that best represents Nordic both internally and externally. - Demonstrating a high sense of urgency, ability to independently identify, develop, drive and manage complex opportunities through closing. - Providing day-to-day management and Nordic team leadership, including responsibility for performance management. - Developing relationships and partnering collaboratively across Nordic’s home office team to support the needs of the organization. - Maintains accurate data regarding sales and opportunity activities in Salesforce. - Partnering successfully with Nordic’s extended team on all aspects of strategic opportunities. - Coordinating client engagement needs with other members of the Nordic team members. - Speaking clearly to Nordic’s differentiators in the industry and to each of Nordic’s services and their value. - Owning coordination, creation and delivery of customized proposals in response to client RFP and solution requests. - Developing and managing a pipeline of opportunity to satisfy metrics. - Representing Nordic at industry conferences and events. - Creating and adhering to internal documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance. Qualifications - Must live in Northern Texas. - 12+ years’ relevant business experience. Bachelor's degree, or equivalent experience, required. Master's degree preferred. - 8+ years’ client management and/or sales experience. - 5+ years’ experience in the healthcare market. Proven professional services sales experience in healthcare preferred. - Proven aptitude in Digital Health & Transformation, Performance Improvement, Managed Services and EHR/ERP services. - Must demonstrate and embody Nordic’s maxims. - Strong capability to originate, develop and close multi-offering, multi-year, enterprise level engagements exceeding $3M+ in TCV. - Proven track record of achieving and/or exceeding annual targets. - Strong track record of building, developing, and maintaining client relationships at all levels of a healthcare organization. - Proven resilient and tenacious aptitude and capacity to drive customer success and happiness. - Experience working in a fast-paced, solutions-oriented environment where anticipation of client needs is a frequent occurrence. - Demonstrated ability in conceptualizing both problems and solutions, and converting concepts to actions in a way that is compelling for clients and actionable by team members. - Proven success in customer service or account management, preferably in a professional services sales capacity. - Experience successfully managing a set of clients, including forecasting, opportunity and account management, sales strategy, solutions and value-based selling, and financial reviews. - Effective communication skills, both internally and with customers. Requirements - Remote position. - Travel up to 60% of the time. - Must be accessible and available to perform work functions at any time, including nights, weekends and holidays. Benefits - N/A Company Description Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

C Salesforce CRM EHR ERP

View details: Client Partnership Executive

United States

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Device Sales Specialist

ICU Medical

Human Connections

Sales2 days ago

Full Time Remote Mid LevelTeam 5,001-10,000H1B No Sponsor

Company Site LinkedIn

Role Description The Device Sales Specialist is responsible for building and maintaining relationships with key decision makers that lead to future business opportunities. This position increases profitability and expands existing accounts by selling ICU Medical products and extending relationships into new areas with new accounts. As part of a regional device and technology team, Device Sales Specialists are responsible for identifying and closing opportunities for ICU infusion devices. - Meet territory sales quota for ICU IV Infusion Device product line: Plum 360, LifeCare PCA and complimentary dedicated pump infusion sets along with MedNet safety software and IV EMR connectivity. - Master presentation skills and command of technical knowledge of the ICU family of products and how they relate to guidelines (FDA, CDC, SHEA, INS, ONS, ASHP, etc.) in order to communicate professionally with Hospital Clinicians. - Conduct executive level presentations on clinical concepts, current ICU products, and future product pipeline. - Know the strengths and weaknesses of competing products in the market and how to position ICU Medical’s offerings against them clinically. - Be the clinical expert / consultative problem solver at the field level for clinical and supply chain contacts. - Maintain a high level of technical and commercial competence on relevant products, technologies, and services. - Quickly demonstrate expertise and establish credibility with clinical and executive decision makers. - Know the assigned territory and customer base, contracts, pumps, solutions, distribution models, etc. - Be able to conduct product trials and implementation of all ICU products. - Know your market and the clinicians in the market through local AVA, INS, APIC, and ONS chapters. - Develop strategic customer relationships throughout the hospital to drive the purchase of ICU’s infusion devices. - Communicate with managers and align sales efforts with Company and regional targets. - Develop and maintain a high level of customer satisfaction. - Negotiate contracts with hospital supply chain and administrative organizations. - Understand market dynamics and healthcare trends. - Work on special projects as they arise. - Work occasionally during weekends/nights, when necessary. Qualifications - Self-motivated, energetic, professional, and able to perform job duties with minimal supervision. - Excellent verbal and written communication skills, and strong presentation skills. - Ability to break down complex concepts and communicate them simply and effectively. - Strong organizational skills and ability to multitask. - Computer literate and proficient in Excel, Word, and Outlook. - Strong critical thinking, analytical, and problem solving skills. - A strong desire to see others around you succeed as well as drive toward individual achievement. Requirements - Must be at least 18 years of age. - Bachelor’s degree from an accredited college or university is required. - MBA or MHA a plus. - Minimum 5 years of medical sales experience, selling capital equipment, medical devices, or software in a hospital environment. - Proven track record of making quota/growth in territory, development of existing customer relationships with Supply Chain. - A proven track record of achieving and exceeding sales targets and a desire to grow new business. - Experience working in a team environment. - Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations. Work Environment - This job is a field-based role. - Work may be performed in a home office using standard office equipment, as well as on-site at customer locations. - While performing the duties of this job, the employee may be required to sit, stand and walk for long periods of time; depending on the needs of a customer. - As part of the scope of employment, the employee must hold a valid driver’s license as well as comply with and meet the requirements set forth in the Authorized Driver Policy to drive on behalf of the company. - Typically requires travel 50% of the time. Company Description ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. - Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. - The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. - IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. - Significant US IV solutions manufacturing and supply capabilities.

Excel EHR

View details: Device Sales Specialist

United States

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Engagement Manager - Data & Analytics

ClearView Healthcare Partners

Data Analyst2 days ago

Full Time Remote Lead

Role Description - Manage 2 to 3 D&A projects and all corresponding responsibilities at any given time - Provide Analyst/Senior Analyst/Consultant/Senior Consultant (SC) colleagues guidance on most problems - Advise SCs on typical problems that emerge through the course of typical project types - Oversee and advise on communications with data vendors/internal teams/client teams for questions related to data sets, suggestion on methodology, data nuances, etc. - Innovate project approaches and identify new life sciences problems to solve with analytics - Lead team building by making code scalable through templates, macros, or interfaces - Clearly communicate analytical techniques and findings from analyses in a non-technical way - Foster and develop a high performance, strongly collegial and collaborative environment - Exhibit exceptional project management skills including raising issues to leadership early, designing impactful internal and external agendas and avoiding 'fire drills' with teams - Elevate quality, clarity and simplicity of team outputs with early and clear direction, hypothesis-based thinking, simplification of storylines, impact of visuals and pithiness of writing - Proactively collaborate with leadership such as engaging for thought partnership early, raising potential 'red flags' regarding client or team experience and around team performance - Consistently create a positive experience for all team members - Deal with challenging problem solving in real-time (e.g., reacting and generating hypotheses in the moment with colleagues / leadership / clients) - Invest in mentorship within and outside of the project setting and commitment to high-quality coaching - Become a standard bearer of ClearView values - Demonstrate impact to firm growth even outside of project delivery through internal initiatives and coaching/mentorship - Able to pressure test methodologies and rigor of coding and analyses across the project and pivot, as needed - Perceived as a strong role model in the organization (e.g., helping others navigate various challenges in the client setting as well as within ClearView) - Position will supervise 1 to 6 subordinates in positions of Analyst, Senior Analyst, Consultant, Senior Consultant Qualifications - Requires a Master's degree in Statistics, Mathematics, Machine Learning, Physics, Data Science or a related field plus 6 years of related experience - Requires 6 years of experience with the following: - Working with large data manipulation in SAS or SQL interfaces - Working in one or more of the following areas: - Common machine learning models (e.g. neural networks, support vector machines, decision trees) - Advanced regression models (e.g. Bayesian, hierarchical, non-linear) - Unsupervised learning - Advanced time series - 3 years of experience working with life sciences data (e.g. closed and open claims, EHR) - 1 year of experience managing D&A projects and all corresponding responsibilities at any given time - Any amount of experience with providing colleagues guidance on most problems - 100% telecommuting is permitted - Ability to work 40 hours/week - Pay range is $150,000 - $170,000 per year Benefits - Applicants who are interested in this position may apply at www.jobpostingtoday.com (Ref #74291) for consideration What We Value - We recognize that not every candidate will meet every qualification listed - If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply - We value curiosity, a growth mindset, and a commitment to collaboration Equal Opportunity Employer ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

AI/ML SAS SQL EHR

View details: Engagement Manager - Data & Analytics

United States

$150K - $170K / year

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Data Scientist

UnitedHealth Group

UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of

Data Scientist2 days ago

Full Time Remote Mid Level

Company Site

Role Description We are the UHC Payment Integrity AI/ML Engineering Team, responsible for designing and deploying advanced Machine Learning and Generative AI solutions that prevent Fraud, Waste, and Abuse (FWA) across the healthcare claims ecosystem. Our work spans pre‑payment prediction, post‑payment anomaly detection, intelligent automation, and next‑generation LLM‑based decisioning. The team is a blend of AI/ML engineers, data scientists, data engineers, and GenAI specialists who collaborate to build and scale end‑to‑end ML systems. We align closely with the organization’s mission of improving affordability, operational efficiency, and trust in healthcare data. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Design, train, finetune, and deploy Large Language Models (LLMs) and Generative AI components for claims automation, anomaly detection, and investigative workflows. - Build and operationalize ML pipelines using Python, PySpark, and cloud-native architectures (Azure/AWS/GCP). - Develop traditional machine learning models (classification, anomaly detection, NLP pipelines) for high‑volume healthcare datasets. - Implement RAG (Retrieval‑Augmented Generation) systems, embedding models, and vector database integrations. - Develop automated data processing, feature engineering, and model training pipelines using Spark, MLflow, Databricks, and big‑data ecosystems. - Partner with product, engineering, and clinical domain teams to translate complex business challenges into scalable ML and GenAI solutions. - Optimize and monitor ML models in production, ensuring accuracy, latency, compliance, and responsible‑AI best practices. - Present AI/ML solution designs, model insights, and GenAI architecture recommendations to technical and non‑technical stakeholders. - Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI. Qualifications - Bachelor's degree in CS or IT related field. - 5+ years of hands‑on experience in AI/ML engineering, deep learning, or applied machine learning. - 3+ years of experience in Python, PySpark, ML frameworks (TensorFlow, PyTorch), and distributed training. - 3+ years of experience with big‑data systems (like Hadoop, Spark, Hive) and cloud platforms (like Azure, AWS, GCP). - 2+ years of experience with LLMs, including: - Finetuning (LoRA, QLoRA, PEFT, SFT, or RLHF). - Prompt engineering & system design. - RAG pipelines & vector search. Preferred Qualifications - Prior experience with US healthcare datasets (claims, clinical, EMR/EHR, provider networks, payer ops). - Experience deploying ML/LLM workloads using Databricks, MLflow, Kubernetes, or serverless inference. - Familiarity with modern GenAI tooling (LangChain, LlamaIndex, HuggingFace, OpenAI/Anthropic/Azure‑OpenAI APIs). - Knowledge of deep learning architectures (Transformers, sequence models, contrastive learning). - Experience optimizing model inference using quantization, distillation, or distributed GPU compute. - Demonstrated success in AI product delivery, cross‑functional collaboration, and influencing technical strategy. - Strong grounding in ML fundamentals (feature engineering, model evaluation, A/B testing, MLOps best practices). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

AI/ML LLM Python PySpark Azure AWS GCP Apache Spark MLflow Databricks TensorFlow PyTorch Hadoop Apache Hive EHR Kubernetes LangChain LlamaIndex Hugging Face OpenAI API A/B Testing

View details: Data Scientist

United States

$60.2K - $107.4K / year

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