IT Support Remote Jobs in South Carolina (US)
This page tracks remote it support openings that are location-eligible for South Carolina.
This page tracks remote it support openings that are location-eligible for South Carolina.
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Driving Customer Success Through Finance Transformation: Advanced Processes, Analytics, & AI.
• Define enterprise-wide architecture vision, principles, and standards. • Develop target-state business, application, data, integration, and technology architectures. • Align business objectives with SAP GROW and SAP S/4HANA Public Cloud capabilities. • Establish enterprise transformation roadmaps and modernization strategies. • Ensure architectural alignment across all transformation initiatives. • Lead enterprise-wide business process transformation initiatives. • Drive adoption of SAP Best Practices and Fit-to-Standard methodologies. • Facilitate executive workshops and business architecture discussions. • Identify opportunities for process simplification, automation, and standardization. • Support organizational change and digital transformation initiatives. • Establish architecture governance frameworks and decision-making processes. • Define integration strategies and establish API-first architecture approaches. • Promote clean-core and cloud-first design principles.
Medexus Pharma is a leading specialty pharmaceutical company with a focus on the therapeutic areas of rheumatology, auto-immune disease, specialty oncology, allergy, and pediatric diseases. We provide market-leading prescription and over-the-counter brands to patients and healthcare professionals, which we believe greatly enhances quality of life and promotes a healthy lifestyle. We have a strong North American commercial platform, and we currently operate through two unique segments: Medexus Pharma Canada and Medexus Pharma USA. Innovation is a driving force for our company. As a result, we are continuously licensing and/or acquiring new products and solutions aimed at addressing the essential needs of consumers, patients, and healthcare partners.
Role Description Medexus is seeking a Senior IT Specialist, Pharmaceutical Applications to support business-critical commercial, medical, regulatory, and compliance applications. Reporting to the Manager, IT Applications and Support, this role serves as a subject matter expert for Veeva Vault, Veeva CRM, and related pharmaceutical business systems. This is a highly operational and hands-on role requiring deep practical experience supporting, administering, and optimizing Veeva solutions within a pharmaceutical or life sciences environment. The position focuses on Veeva CRM, Vault PromoMats, Medical Information/MedInquiry, MedComms, Network, and other related platforms, while partnering closely with business stakeholders to translate requirements into effective system solutions, drive process improvements, and support day-to-day operations. Key Responsibilities - Provide day-to-day application support for pharmaceutical business systems, including Veeva CRM, PromoMats, Medical Information/MedInquiry, MedComms, Network and related platforms. - Serve as a subject matter expert for Veeva Vault, Veeva CRM, and related pharmaceutical business applications, providing guidance and best practices to business stakeholders and internal teams. - Partner with Commercial, Medical Affairs, Regulatory, Compliance, and Sales Operations stakeholders to gather requirements, identify process improvements, and translate business needs into application solutions. - Recommend and support application enhancements, workflow improvements, and process optimization initiatives to improve efficiency, compliance, and user adoption. - Provide day-to-day application support for additional cloud software platforms such as HubSpot, Monday.com, and others as required. - Manage incidents, service requests, access requests, and application issues through the IT support process. - Perform user administration, role and security updates, configuration changes, workflow support, and controlled application updates. - Support Veeva workflows related to MLR review, claims, promotional materials, approvals, content distribution, and related compliance processes. - Support Medical Information and Medical Affairs workflows, including inquiry intake, case processing, response documentation, MSL activity support, and related reporting where applicable. - Assist with testing, validation, release management, change control, and documentation for regulated systems. - Process and manage Data Change Requests (DCRs), including HCP/HCO data maintenance and stewardship activities. - Support data loads, data quality checks, reporting, dashboards, territory and alignment data, HCP/KOL data, and integrations with external systems. - Coordinate with vendors, business stakeholders and internal IT teams to troubleshoot issues, implement enhancements, and improve application reliability and usability. - Create and maintain SOPs, work instructions, knowledge articles, training materials, and application support documentation. - Deliver end-user training and ongoing user support for all supported applications, including development of training materials, user guides, and knowledge transfer sessions. - Follow company standards related to security, privacy, data integrity, change management, and compliance. Qualifications - 3-5+ years of hands-on experience supporting, administering, configuring or optimizing Veeva Vault and/or Veeva CRM/Vault CRM within a pharmaceutical, biotechnology, life sciences, healthcare, or another regulated environment. - Hands-on experience with Veeva Vault, Veeva CRM/Vault CRM, PromoMats, MedComms, Medical Information/MedInquiry, Network. - Understanding of pharmaceutical commercial, medical, regulatory, or compliance processes such as MLR review, medical information, HCP/KOL engagement, and field force support. - Demonstrated ability to translate business requirements into application configurations, workflows, reports, process improvements and system enhancements. - Familiarity with validated system practices, including documentation, testing, audit trails, electronic records/signatures, and data integrity expectations. - Veeva Vault and Veeva CRM expertise. - Business partnership and stakeholder collaboration. - Requirements gathering and solution development. - Application support, troubleshooting, and problem solving. - Regulatory compliance and data integrity. - Communication and stakeholder management. - User training and enablement. Requirements - Location: Remote position located in US or Canada. - Compensation: $105,000 - $130,000. Benefits - We recognize that experience comes in many forms. Even if your background or compensation expectations don’t exactly align with all the qualifications or compensation range listed, we encourage you to apply. - Your unique skills and experience may be a great fit for this role or other opportunities at Medexus. - Medexus Pharma is an equal employment opportunity employer. - We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, disability or any other characteristic protected by law. - We assure you that your opportunity for employment with Medexus Pharma depends solely on your qualifications.
• Provide technical assistance and support across various environments • Troubleshoot hardware and software issues • Manage user accounts • Ensure smooth operation of IT services • Provide both remote and onsite support to end-users • Involved in cloud service management and implementation of new technologies
PS Logistics is a full-service logistics solution - with over 2000 flatbed assets, vans, step decks/RGN's, brokerage division, transportation management and 3PL, and dedicated fleet operations. Check us out: www.pslogistics.com
Role Description Here’s what drives us: - People First – We lead with care, connection, and respect. - Service – Our customers, carrier partners, and team members deserve nothing less than excellence. - Safety – Built into every move we make. - Results – High standards. Real outcomes. - Innovation – We push boundaries and never settle. Key Responsibilities: - Customer Relationship Management: Serve as the primary point of contact for customers during afterhours operations. Build and maintain strong customer relationships by providing exceptional service and resolving issues promptly. - Load Management and Order Fulfillment: Build, book, and manage customer shipments from pickup through delivery. Ensure accurate and timely data entry into Transportation Management Systems (TMS) and provide shipment status updates. - Quoting, Pricing, and Negotiation: Prepare customer quotes, bid on spot boards, and negotiate pricing with carriers and customers. Balance competitiveness with profitability to maximize margins. - Operational Problem Resolution: Proactively identify and resolve shipment delays, carrier issues, and customer concerns. Collaborate with internal departments including claims, carrier services, sales, and operations to ensure successful load execution. - Performance and Revenue Management: Drive revenue growth, margin improvement, and customer retention. Monitor key performance indicators (KPIs) including load count, revenue, margin, customer satisfaction, and operational efficiency. Work Environment: - Fast-paced logistics and transportation environment requiring multitasking and strong attention to detail. - Remote work setting after completion of training, requiring self-motivation and independent decision-making. - Frequent interaction with customers, carriers, and internal teams through phone, email, and collaboration platforms. - Use of transportation management systems, reporting tools, and communication software throughout the workday. Days and Shift Information: - Night shift schedule: 6:00 PM – 3:00 AM with a one-hour break typically occurring around 10:00 PM or 11:00 PM. - Position transitions to a remote work environment after successful completion of in-office training and demonstration of proficiency in afterhours operations. - Standard workday consists of 8 hours. Qualifications - Education: High school diploma or equivalent required. Associate’s or Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred but not required. - Experience: Previous experience in logistics, freight brokerage, transportation, supply chain, or customer service preferred. Familiarity with transportation management systems (TMS) and logistics operations required. Experience using logistics and transportation platforms such as McLeod, MercuryGate, DAT, Truckstop, and E2open preferred. Proficiency with Microsoft Office Suite, Excel, Teams, Dialpad, and reporting tools such as Power BI. Strong understanding of shipment management, pricing, customer service, and operational processes. - Personality Traits: Excellent verbal and written communication skills. Strong problem-solving and critical-thinking abilities. Highly organized with effective time management skills. Strong negotiation and relationship-building capabilities. Customer-focused with a commitment to service excellence. Team-oriented while maintaining the ability to work independently in a remote environment. Self-starter who thrives in a dynamic, fast-paced setting. Detail-oriented with the ability to manage multiple priorities simultaneously. Benefits - Pay: $34/hr - $37.50/hr - Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. - Medical, Dental, Vision, Life Insurance, Disability - Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program - All your information will be kept confidential according to EEO guidelines.
Since 2014, GoGuardian has been “on a mission to transform education” by creating software that helps schools manage their technology easily and protect students. Teachers also
Role Description We’re looking for a proactive, tech-savvy, and people-friendly Help Desk Specialist II to support our fast-paced, Mac-centric environment. The ideal candidate will bring strong experience supporting Apple hardware, managing macOS devices with Jamf, and assisting technical teams including software engineers and QA staff. This person must have excellent troubleshooting skills, a service-first attitude, and the ability to collaborate effectively with U.S.-based teams, especially during Pacific Time business hours. What You'll Do - Provide Tier 1 & 2 support for macOS laptops, Windows OS laptops and applications, including hardware and software troubleshooting. - Use Jamf Pro to manage MacOS laptops and Workspace One for WindowsOS laptops, configure, update, and secure Apple laptops. - Assist with Google Workspace tools—Gmail, Calendar, Drive—troubleshooting access, configuration, and integration issues. - Wipe, reimage, and restore Mac laptops; experience with Druva cloud backup or similar tools is preferred. - Experience in Atlassian (Jira/Confluence) or an equivalent Service Desk management platform. - Assist in onboarding and offboarding tasks, including user provisioning, laptop setup, and account configuration. - Utilize Jira Service Management to complete assigned tasks, and provide clear, detailed documentation on work done. In addition updating current documentation and Confluence documents as needed. - Collaborate with U.S.-based IT and Security teams; must be available for a few meetings every week early morning Pacific Time hours. - Provide friendly, effective, and professional support to technical staff, including developers, QA engineers, and product teams. - Identify recurring issues and recommend process improvements or automation opportunities. - Laptop and peripheral shipping is a heavy part of the position, so reliable transportation and home storage space is a must. Must also live near a FedEx shipping location. Qualifications - 1–2 years of IT support experience, ideally in a software or SaaS company. - Strong experience supporting macOS, WindowsOS and using Jamf Pro, Workforce One for device management. - Familiarity with Google Workspace admin tools and troubleshooting. - Experience with Druva or other cloud-based backup and restore solutions is a strong plus. - Basic understanding of Okta or other identity management systems is a plus. - Excellent communication skills and a great personality—friendly, approachable, and solution-oriented. - Comfortable working independently and cross-functionally in a remote setting. - Must be able to attend a few meetings per week during the Pacific Time Zone. - Must be able to communicate in English. Benefits - Competitive pay, health insurance, accident insurance, life insurance, and a retirement savings plan. - Paid annual leave, paid holidays, paid parental leave, paid leave for life events, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, wellness checks, and more… - The typical base salary range for this position is $28 - $34 per hour.
Connecting the world’s health data to improve patient outcomes.
• Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment. • Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc • Keeps abreast of regulatory changes • Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution • Provides coder education via the auditing process • Function in a professional, efficient and positive manner • Adhere to the American Health Information Management Association (AHIMA)’s code of ethics • Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession • High complexity of work function and decision making • Strong organizational, teamwork, and leadership skills
Helping dentists achieve more by making the entire lab process digital — and effortless.
• Remotely execute technical implementation for dental practices from contract signature through go-live, owning quality and time-to-live at every step • Improve the process by tracking status, prioritizing work, and keeping nothing from falling through the cracks • Configure and troubleshoot integrations with dental practice management systems • Set up and support remote access tools and network configurations at the practice level • Communicate directly with IT Managed Service Providers (MSPs) • Manage virtual machines hosted by AWS • Handle inbound and outbound contact with doctors and office managers • Partner cross-functionally with Customer Success, Product, and Sales teams
Role Description As a Help Desk Technician, you will assist clients with technical issues via phone, email, and chat. You will build relationships with clients and help them find solutions while providing exceptional customer service. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country. Responsibilities - Provide excellent customer service via phone and remote technical support - Walk clients through diagnostic procedures to identify and resolve errors - Communicate with vendors to request service, update, and resolve open tickets - Adhere to established methods for responding to and documenting support requests - Perform maintenance tasks on end user devices - Provide ongoing user training and self-fix solutions to clients - Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment - Handle technical requests such as password resets, drive mapping, and user accounts setup - Provide limited Saturday coverage as part of an on-call rotation schedule - Perform Tier 1 troubleshooting, configuration, and administration pertaining to clients' printers, wireless network configuration, server-based print queues, antivirus and firewall programs, Microsoft Windows 7 and newer operating systems, Microsoft Office 2010 and newer; Microsoft Office 365; Apple OS, and more Qualifications - Excellent verbal and written communication skills - Proven time management skills - Proven reliability and the ability to work independently - Excellent customer service skills - Problem solving and troubleshooting skills - 1-2 years of tech support experience is preferred - 1-2 years of customer service experience - Bachelor's degree in Information Technology or Computer Science is preferred Requirements - Hours - Monday through Friday, 7:00am to 4:00pm EST; Rotating Saturday shift
Role Description The IT Support Specialist is responsible for providing hands-on technical support and ensuring the stability, performance, and security of IT systems and infrastructure. This role supports day-to-day IT operations, including end-user support, system maintenance, and troubleshooting across hardware, software, and network environments. Working within a dynamic project environment, the IT Support Specialist collaborates with cross-functional teams to support enterprise systems, maintain system availability, and contribute to ongoing technology initiatives. - Monitoring system performance and responding to service requests, incidents, and outages - Installing, configuring, and maintaining hardware, software, and peripheral equipment - Supporting network connectivity, VPN access, and remote user environments - Assisting with system upgrades, patches, and routine maintenance activities - Maintaining user accounts, permissions, and access controls in alignment with security policies - Supporting enterprise applications including ERP, CRM, and operational systems - Assisting with cybersecurity practices including endpoint protection, threat awareness, and data protection protocols - Coordinating with internal teams and external vendors to resolve technical issues and support service delivery - Documenting technical procedures, troubleshooting steps, and system configurations Qualifications - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent practical experience) - Minimum of 3–5 years of experience in IT support, help desk, or systems administration roles - Strong knowledge of desktop support, operating systems (Windows/Mac), and common business applications - Experience with network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity - Familiarity with Microsoft environments including Office 365, Azure, and Active Directory - Experience with hardware troubleshooting, system imaging, and device management - Understanding of cybersecurity fundamentals including endpoint protection and access control Requirements - Experience supporting ERP systems, CRM platforms, and enterprise applications - Exposure to cloud-based infrastructure and SaaS platforms - Knowledge of backup, disaster recovery, and business continuity processes - Experience working with managed service providers or third-party vendors - Exposure to system integrations, automation tools, or scripting (e.g., PowerShell) - Experience supporting multi-site or remote workforce environments Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Family Leave (Maternity, Paternity) - Training & Development - Work From Home
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Role Description We are looking for a technically deep, yet big picture strategic Enterprise Architect who can operate at every altitude. You can get into the weeds with an engineering team in the morning and brief an executive on strategic direction in the afternoon. You do not wait to be pointed at a problem. You find it, frame it, and drive it to resolution. This is not a staff augmentation role. You will help build and run an EA function inside a large-scale, high-visibility enterprise program spanning a sophisticated technology landscape - business platforms, foundational systems, and enabling capabilities. You will provide architectural oversight, drive governance, and be the connective tissue between business strategy and technology execution. You bring deep technical range, sharp instincts, and the presence to earn trust fast. You thrive in complexity, operate well without a perfect playbook, and know how to influence without authority. Must possess the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders. - Occasional travel to client site of up to 25% (Subject to client asks) Responsibilities - Strategy, Solutioning & Leadership - Engage clients as a trusted advisor, connecting business goals, strategic priorities, and enterprise architecture into a direction that everyone from engineers to executives can act on. - Run strategy and planning workshops that drive real alignment, not just attendance. You surface what matters, cut through the noise, and get stakeholders moving. - Evaluate emerging technologies with a critical eye, separating signal from hype and translating what is real into clear, actionable recommendations. - Drive innovation and best practice adoption across transformation strategy and modern EA frameworks. You set the standard, you do not just meet it. - Think in costs, impact, and value across people, process, and technology, and you make sure leadership understands the tradeoffs before decisions are made. - Keep an ear to the ground for opportunity signals in your client relationships and bring them forward. As you grow in this role, that becomes an increasing part of your impact. - Drive architectural oversight, governance, best practice, risk standards and guidelines. - Technical EA - Own the enterprise architecture blueprints - business strategy, future-state architecture, multi-year roadmap - and keep them current, credible, and useful. - Provide architectural oversight across all platforms, holding the line on best practices, risk standards, and governance guidelines even when it is easier not to. - Conduct high-level design reviews, assess current-state architecture without flinching, and define migration paths for existing and new platforms with clarity and rigor. - Drive governance and data governance, establishing the standards, patterns, and guardrails that keep complex programs from drifting. - Build and maintain reference architectures across enterprise platforms, data, applications, and integration layers - including guiding principles, standards, and usage guidelines that teams can actually use. - Collaborate with enterprise, practice, and client architects to create reusable standards and patterns. Do not reinvent what already works. - Make complex things understandable - create contextual and conceptual models that cut through complexity for both technical and non-technical audiences. - Map and manage interdependencies across application, information, and technology domains. In a program of this size and complexity, that visibility is everything. - Understand how AI and automation capabilities fit into the broader enterprise architecture and what it takes to govern and operationalize them responsibly. - Practice Contribution - Show up for the practice, not just the client. Contribute to proposals, solutioning, and the evolution of our EA offerings. - Serve as a resource and informal mentor to Practice Architects on the team. Make the people around you better. - Align with the TEKsystems Architecture Guild, contributing to shared standards and cross-practice collaboration. Qualifications - Bachelor’s degree in computer science, Information Technology, or related field. Advanced degrees (Master’s, Ph.D.) preferred. - 10 years broad and relevant business and IT Experience. - 5 years in Enterprise architecture, solution design and technical leadership roles. - 3 years in IT consulting and IT services organizations. - Certification from Lean IX, TOGAF, MODAF, DODAF, Business Architect Guild or equivalent preferred. Skills - Strategy, Solutioning & Leadership - Proven track record leading and delivering architecture and strategy for large-scale IT modernization programs. - Demonstrated ability to champion portfolio and enterprise-level initiatives across multiple business units and influence without authority. - Thought leadership with tangible impact on the strategic direction of enterprise programs. - Deep familiarity with the retail and technology enablement landscape — understanding the business problems, not just the technology. - Fluency in AI and Generative AI implementations and their architectural implications at enterprise scale. - Experience across product launch and growth, marketing, and BD/Sales technology domains. - Technical EA - Deep proficiency in EA methodologies with the ability to translate complex business requirements into architectural solutions that hold up under scrutiny. - Strong competencies in digital architecture - modern web applications, cloud-native design, microservices, mobility, integration, and interoperability. - Broad command of Business Architecture, Data Architecture, Data Analytics, Integration Architecture, DevOps, Release Management, Infrastructure Platform Engineering, and cloud operating models. - Hands-on experience with EA tools including Lean IX and business process tools including Camunda. - Familiarity with BPMN and business process modeling. - Experience with Adobe Experience Manager, Pega, and Salesforce. - Experience with UI/UX, analytics, and reporting tools including Tableau, Splunk, and Adobe Analytics. - Strong understanding of application design and integration methods and how business processes interconnect with systems and people. - Soft Skills - Communicates with clarity and credibility at every level - engineering teams, program leadership, executive stakeholders. - A self-starter who gets moving without a perfect brief and figures it out along the way. - Sharp situational analysis and decision-making instincts. Reads rooms well and acts accordingly. - Collaborative and inclusive without losing their point of view. - Relentlessly curious - always learning and it shows. - Customer-first in everything. Job Type & Location This is a Permanent position based out of Hanover, MD. Pay and Benefits - The pay range for this position is $148200.00 - $222400.00/yr. - We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. - Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. - Our full-time, internal employment benefits include the following: - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 1, 2026.
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