Dandy

• Be the Finance owner of expansion activities, particularly international expansion, identifying which expansionary activities are performing and assessing resource allocation. Provide effective steering to the business as it seeks to achieve its growth goals. • Dive deep into areas of our business and figure out where we can set aggressive targets, and then work with cross-functional teams to develop and execute initiatives around those recommendations • Facilitate collaboration across departments including operations, engineering, and product to drive strategic projects and external engagements. Be an advocate and stakeholder for the Finance team in those rooms. • Identify operational inefficiencies and devise scalable solutions to enhance business performance and market positioning • Utilize advanced data analysis to inform strategic decision-making and drive business growth.

• Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days • Translate company-level revenue strategy into clear, executable operating plans for the Training team • Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle • Design, refine, and automate workflows to drive efficiencies within the Training function • Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement • Support a team that will be expanding internationally into a number of countries in the next 12 months • Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)

• Lead the team responsible for ensuring that revenue leaders have forecast, financial, and performance visibility into the customer lifecycle • Ensure the Revenue Operations organization is equipped to drive predictable revenue through actionable insights and regular business reviews • Help set the strategic direction for the Revenue organization to optimize customer growth and sales efficiency • Drive strategic conversations around pricing levers, discounting performance, and sales incentives to drive incremental revenue growth • Define and instrument the GTM bowtie model across the customer lifecycle • Partner with Sales and Post sales operations to drive the GTM planning cycle • Measure forecast accuracy and pipeline predictability for the executive team • Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs • Deliver actionable insights on AE productivity, conversion rates, and deal velocity • Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers

• Lead the team responsible for ensuring revenue leaders have forecast, financial, and performance visibility into the customer lifecycle from lead awareness through activation • Partner with commercial and business leaders to set the strategic direction for the Revenue organization • Help drive pricing levers, discounting performance, and sales incentives • Define and instrument the GTM bowtie model across the customer lifecycle • Partner with Sales and Post sales operations to drive GTM planning cycle • Measure forecast accuracy and pipeline predictability • Ensure seamless revenue handoffs with Marketing, Finance, and Post-Sales Ops • Deliver actionable insights on AE productivity, conversion rates, and deal velocity

• Define and instrument the GTM bowtie model across the customer lifecycle from lead awareness to activation • Partner with Sales and Post sales operations to drive the GTM planning cycle: capacity models, territory design, quota setting, coverage strategy across US and international markets • Measure forecast accuracy and pipeline predictability for the executive team in partnership with Sales Ops leaders • Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs • Deliver actionable insights on AE productivity, conversion rates, and deal velocity • Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers, product adoption, expansion levers, and churn risk areas

• Record 3-5 minute video walkthroughs explaining clear aligner treatment plans presented, including case selection rationale, staging, attachments, and movement sequencing • Review digital treatment simulations and narrate key clinical decisions on camera for practicing general dentists who have prescribed clear aligner treatments for their patients • Deliver polished recordings on a consistent schedule, 5-10 video recordings a day, 3-4 days a week

Role Description Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. We're launching into a new vertical, and we're hiring our founding Account Executive to lead the charge. This is a 0-to-1 role — not just closing deals, but helping build the playbook from scratch as we break into a brand-new market for the first time. This role is ideal for someone who thrives in early-market ambiguity, wants real ownership, and is excited to help shape how we sell into a new segment. This is a hands-on, high-impact role where execution, curiosity, and grit matter. What You'll Do - Own the full sales cycle: qualify, discover, and close new SMB customers in the new vertical. - Proactively prospect and engage dental practices to drive new client acquisition. - Serve as a founding voice in shaping the sales motion, messaging, positioning, and processes for this vertical. - Build and iterate on the playbook in real time — what you figure out becomes the foundation for every AE who comes next. - Consistently track activity, pipeline, and performance in Salesforce, and help define what "good" looks like in the data. - Become a student of dentistry and an expert in the product and value proposition. - Partner closely with senior sales leadership to hit revenue targets and refine KPIs. - Feed learnings back into product, marketing, and GTM strategy — you're on the front lines and your voice will shape the roadmap. - Operate with urgency, accountability, and a bias toward action in a fast-moving environment. Qualifications - 4+ years of sales experience, with 2+ years owning a full-cycle closing role. - Experience launching a new vertical, new market, or new product — you've been the first or among the first AEs in a seat before and know what it takes to build from nothing. - Experience in a high-growth startup or scaling environment strongly preferred. - Comfort operating in ambiguity with limited structure and resources — you write the playbook as you go. - Strong organizational skills and disciplined pipeline management. - High proficiency with Salesforce or similar CRMs. - Demonstrated track record of professional success. Bonus Points For - Experience building a founding sales motion at an early-stage company or newly-acquired business unit. - Background in healthcare, dental, or adjacent verticals. - Outstanding professional references to share. - Love of blitz growth environments. - Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work. Benefits - Comprehensive and inclusive benefits tailored to each country where we operate. - Local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off. Company Description Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.

Title: Enterprise Account Executive Location: USA - Lehi UT Department: Commercial Job Description: Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. As we optimize our go-to-market strategy, we’ve segmented our sales approach into SMB and enterprise channels. As part of the Enterprise Account Executive Team, the ideal candidate will build, execute, and scale our efforts in our enterprise channel. As part of Dandy's growing DSO team, this Enterprise Account Executive will be: - Targeting Small Multi-Location Practices: Partnering with clinical groups managing 4-9 locations. - Building Future DSOs: Acting as a strategic growth partner to help these up-and-coming organizations scale their digital dental workflows. - Pipeline Incubation: Cultivating early-stage groups today that will inevitably mature into the cornerstone of Dandy’s midsize and large enterprise customer base tomorrow. What You'll Do - Qualify client leads through discovery calls - Identify and call prospective DSO to stimulate new client acquisition - Serve as a key player and contributor to the direction of this growing sales team - Take a hybrid multi level selling approach to win large customers (both practice level and executive level selling required) - Meticulously track your sales activity using Salesforce and strive to exceed sales goals - Serve as a core stakeholder in defining the enterprise sales process for Dandy - Continuously think of yourself as a student of the dental industry and an expert on developing the Dandy value proposition for this segment - Work seamlessly with senior sales leadership to meet high-level KPIs and revenue targets What We're Looking For - 5+ years of sales experience in a high-growth startup environment (SaaS work is highly preferred) - Deep experience closing deals (mid-market clients, and multi-level selling are a big plus) - Commitment to continuous improvement and desire to learn new sales concepts via rigorous trainings - Ability to navigate through ambiguity and ramp up quickly with limited resources - Highly skilled and organized in Salesforce or related CRM - Overall track record of professional success Bonus Points For - Relevant experience with a similar ICP (Dental/Private Practice Medical) - Experience with marketplace models - Love of blitz growth environments - Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

• Own our Clear Aligners business end-to-end • Scale what's working and take it from contender to category leader • Define and own the clear aligners growth strategy • Partner with Sales and Post Sales leadership to optimize marketing funnels • Build and develop our DSO sales motion • Develop relationships with DSO procurement and clinical stakeholders • Create and tailor value propositions for large group practices • Develop Dandy's long-term product strategy • Own the full clear aligners P&L

Role Description Dandy is hiring a Clinical Support Expert to join our rapidly growing, venture-backed company. As a critical member of the Customer Experience Team, you will ensure our dental professionals receive best-in-class technical expertise and customer service. You will serve as a high-level clinical authority, tackling the most complex cases and driving quality improvements across the organization. What You'll Do - Expert Case Resolution & Support - Resolve complex clinical inquiries, handling time-sensitive escalations from frontline agents, Account Management, and cross-functional teams with expert precision and clinical accuracy. - Manage booked calls to advise and work to resolve complex, practice-level case issues. - Serve as the primary escalation point for inbound clinical support tickets, providing customer service and clinical guidance to doctors via phone, live chat, video, and email regarding complex cases and treatment planning. - Act as the liaison between doctors and the lab, translating clinical feedback and preferences into actionable outcomes for live orders. - Quality Assurance and Training Leadership - Perform Quality Assurance (QA) reviews of agent work to ensure clinical accuracy and adherence to Dandy standard operating procedures. - Act as a Subject Matter Expert (SME) to support and coach new hires, providing specialized clinical training and offering ongoing guidance to the frontline team. - Advise on and lead special cross-functional projects aimed at improving clinical processes and outcomes. - Assist in the creation, review, and updates of Knowledge Base articles to maintain an accurate and comprehensive repository of clinical information. - Propose and oversee the up-leveling of clinical knowledge and quality standards based on trends and doctor feedback. Performance Measured By - QA and Clinical Accuracy: The precision and correctness of your clinical guidance and resolutions including mastery of Dandy digital dental workflows and best practices. - SLAs for Escalation Handling: Timeliness and effectiveness in resolving escalated issues. - Effectiveness of Training and Coaching: The positive impact of your SME support on new hire ramp-up and overall team performance. - Schedule Adherence and Attendance: Consistency in maintaining your assigned schedule and compliance to attendance policy. Qualifications - Minimum 5+ years of experience in a high-volume lab setting, with experience in digital dental labs being a plus. - Minimum 3+ years of experience in 3Shape CAD/CAM digital design for dentures and partials. - Strong current knowledge of removables dental systems and their digital components. - Prior experience in a customer-facing role within a lab or dental organization. - Customer-focused mindset: driven to connect with doctors, troubleshoot issues, and deliver an exceptional experience. - Skilled at building rapport with clinicians, providing empathetic support, and handling complex concerns with professionalism. - Confident engaging with doctors in real time via chat, phone, or video calls, answering questions and building trust quickly. - Proficient in computer applications, with excellent written and verbal communication skills, able to convert clinical and technical feedback into clear, actionable insights. - Experienced in training & coaching, acting as a subject matter expert, and mentoring colleagues to elevate performance. - Skilled at reviewing and assessing the quality of work to ensure accuracy and adherence to standards. - Highly independent problem solver with a strong sense of accountability. - Proven track record of meeting service level agreements (SLAs) while maintaining high-quality standards for every case. - Strong organizational skills and attention to detail, with the ability to review multiple case outcomes and provide informed clinical guidance. - Enthusiastic about working in a fast-growing, fully digital lab and contributing to a high-performance culture. Benefits - Comprehensive and inclusive benefits tailored to each country where we operate. - Local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off. Company Description Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology.