GoGuardian

Role Description At GoGuardian, we're expanding our mission of helping every student learn, thrive, and feel safe. We're building a new generation of school safety products that help schools respond faster, operate more effectively, and create safer learning environments for millions of students and educators. As a Staff Software Engineer, you'll be an early technical leader helping define and build category-defining products where software, hardware, and real-world operational reliability intersect. This is a rare opportunity to work on 0-to-1 products that directly impact student safety while solving complex engineering challenges across cloud platforms, real-time systems, device integrations, and large-scale distributed architectures. The systems you'll build are integration-heavy, compliance-aware, and highly reliable. They must function in real-world school environments where timely information, operational resilience, and ease of use matter. You'll partner closely with Product, Design, Principal Engineers, and cross-functional stakeholders to shape technical strategy, establish engineering foundations, and deliver products trusted by schools every day. You'll work closely with principal architects to execute on technical strategy and ship v1 products that real institutions trust with safety-critical workflows. If you're energized by ambiguous problems, building new products from the ground up, and creating technology that delivers meaningful impact for students and educators, we'd love to talk with you. What You'll Do - Lead architecture, technical design, and implementation of new school safety products from concept through production. - Drive technical strategy and engineering excellence across multiple teams and systems. - Design scalable, secure, and resilient distributed systems that operate reliably in real-world environments. - Build and maintain integrations with third-party platforms, identity providers, communication systems, hardware devices, and external data sources. - Collaborate closely with Product, Design, and Engineering leaders to translate customer needs into practical technical solutions. - Mentor engineers, raise engineering standards, and help shape the technical culture of a growing organization. - Make thoughtful technology decisions that balance customer impact, operational complexity, speed of execution, and long-term maintainability. Qualifications - 8+ years of experience building and operating production software systems. - Proven track record of owning and delivering complex backend or full-stack systems end-to-end. - Strong experience designing distributed systems, APIs, event-driven architectures, and cloud-native applications. - Experience building integration-heavy platforms involving third-party APIs, webhooks, data synchronization, and identity systems (OAuth, SAML, SSO). - Strong software engineering fundamentals including system design, data modeling, observability, reliability, performance, and security. - Experience handling sensitive data and building systems where privacy, security, and compliance are architectural requirements. - Demonstrated success delivering 0-to-1 products or major platform initiatives in environments with significant ambiguity. - Proven ability to influence technical direction, mentor engineers, and lead through collaboration rather than authority. Domain Experience We Value (Bonus if You Have It) - Experience in one or more of the following areas is valuable: - Real-time, high-reliability, or operationally critical systems. - Distributed, event-driven, or edge-to-cloud architectures. - IoT platforms, connected devices, device fleet management, or hardware integrations. - Software platforms that interact with physical devices, kiosks, peripherals, sensors, or other endpoint technologies. - Physical security, operational technology, critical infrastructure, or other environments where reliability and resilience are essential. - Large-scale distributed systems that integrate with numerous third-party platforms and external systems. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more…

Role Description We’re looking for a Senior Site Reliability Engineer (SRE) to help design, scale, and maintain the infrastructure that powers our core products and services. In this role, you’ll collaborate with engineering teams to drive operational excellence, optimize system performance, and ensure high availability across production environments. This position sits on Tech Foundation, a team that manages core cloud infrastructure, shared data services, and developer tooling to empower our product teams to deliver software efficiently and securely. The ideal candidate brings a strong background in cloud infrastructure, automation, and modern reliability practices, with a passion for solving complex operational challenges in a collaborative environment. What You'll Do - Architect and maintain scalable, secure cloud infrastructure to ensure high availability for core products. - Enhance observability and monitoring frameworks to deliver highly accurate alerts, minimizing noise and improving incident detection. - Participate in on-call rotations and lead incident response, ensuring comprehensive post-mortems and RCAs are completed to drive systemic improvements. - Optimize and modernize deployment pipelines and automation workflows to maximize engineering velocity and operational safety. - Partner with product development teams to provide infrastructure support, review architectural changes, and promote reliability best practices. - Implement and uphold robust security standards and compliance controls across all managed cloud infrastructure. Qualifications - 5+ years of professional experience in Site Reliability Engineering, Infrastructure, or DevOps roles supporting production SaaS applications. - Strong proficiency with AWS core services (including EC2, VPC, S3) along with experience in Serverless frameworks and managed Kubernetes environments like EKS. - Extensive experience writing and managing Infrastructure as Code (IaC) using Terraform. - Familiarity with configuring, troubleshooting, and maintaining data layers such as MongoDB, Redshift, and OpenSearch. Experience with GCP environments or technologies like Firestore is a plus. - Experience managing or modernizing CI/CD pipelines and deployment workflows utilizing systems like Jenkins, AWS CodeBuild/CodePipeline, or GitHub Actions. - Deep understanding of Linux operating system fundamentals and Unix shell scripting. - Ability to read and debug code written in JavaScript/TypeScript, Python, or Go to effectively troubleshoot underlying service errors. - Strong communication and collaboration skills, with a track record of driving technical decisions and establishing team-wide operational standards. - Eager to take initiative in a fast-paced, ever-changing, dynamic environment. - Fueled by the opportunity to truly impact the education landscape. Benefits - Competitive pay, health insurance, accident insurance, life insurance, and a retirement savings plan. - Paid annual leave, paid holidays, paid parental leave, paid leave for life events, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, wellness checks, and more… - A varied and challenging role in an innovative, global company. - Supportive, driven colleagues who have your back and share your passion.

Role Description We’re looking for a proactive, tech-savvy, and people-friendly Help Desk Specialist II to support our fast-paced, Mac-centric environment. The ideal candidate will bring strong experience supporting Apple hardware, managing macOS devices with Jamf, and assisting technical teams including software engineers and QA staff. This person must have excellent troubleshooting skills, a service-first attitude, and the ability to collaborate effectively with U.S.-based teams, especially during Pacific Time business hours. What You'll Do - Provide Tier 1 & 2 support for macOS laptops, Windows OS laptops and applications, including hardware and software troubleshooting. - Use Jamf Pro to manage MacOS laptops and Workspace One for WindowsOS laptops, configure, update, and secure Apple laptops. - Assist with Google Workspace tools—Gmail, Calendar, Drive—troubleshooting access, configuration, and integration issues. - Wipe, reimage, and restore Mac laptops; experience with Druva cloud backup or similar tools is preferred. - Experience in Atlassian (Jira/Confluence) or an equivalent Service Desk management platform. - Assist in onboarding and offboarding tasks, including user provisioning, laptop setup, and account configuration. - Utilize Jira Service Management to complete assigned tasks, and provide clear, detailed documentation on work done. In addition updating current documentation and Confluence documents as needed. - Collaborate with U.S.-based IT and Security teams; must be available for a few meetings every week early morning Pacific Time hours. - Provide friendly, effective, and professional support to technical staff, including developers, QA engineers, and product teams. - Identify recurring issues and recommend process improvements or automation opportunities. - Laptop and peripheral shipping is a heavy part of the position, so reliable transportation and home storage space is a must. Must also live near a FedEx shipping location. Qualifications - 1–2 years of IT support experience, ideally in a software or SaaS company. - Strong experience supporting macOS, WindowsOS and using Jamf Pro, Workforce One for device management. - Familiarity with Google Workspace admin tools and troubleshooting. - Experience with Druva or other cloud-based backup and restore solutions is a strong plus. - Basic understanding of Okta or other identity management systems is a plus. - Excellent communication skills and a great personality—friendly, approachable, and solution-oriented. - Comfortable working independently and cross-functionally in a remote setting. - Must be able to attend a few meetings per week during the Pacific Time Zone. - Must be able to communicate in English. Benefits - Competitive pay, health insurance, accident insurance, life insurance, and a retirement savings plan. - Paid annual leave, paid holidays, paid parental leave, paid leave for life events, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, wellness checks, and more… - The typical base salary range for this position is $28 - $34 per hour.

Role Description Liminex, Inc. dba GoGuardian seeks Business Intelligence Analyst V in Hawthorne, CA: - Use advanced modeling and data analytics techniques, including predictive analytics to identify trends and patterns in our data. - Build and manage data analytics products (reports, dashboards, etc.) to monitor business performance and create actionable insights and recommendations that will help make more effective decisions. - Alert decision-makers to changes in business performance, investigate, and attempt to explain these changes quantitatively. - Build and implement predictive models to forecast customer lifetime value (LTV), optimize marketing spend, and support budget planning processes. - Work with the data engineering team to prioritize data needs, identify data quality issues, assist in data modeling, and monitoring. - Provide leadership and mentorship to a team of analysts, fostering their growth in technical skills, analytics capabilities, and strategic thinking. - Regularly interact with senior management and/or executive level leaders. - Telecommuting is an option. Qualifications - Master’s degree, or its foreign equivalent, in Business Administration, Data Science, or a related quantitative discipline. - Five (5) years of experience in the job offered or in any occupation in related field. - Experience with: - Data analysis - Data visualization - SQL - Python - KPI dashboards - Web Analytics - Product Marketing and analytics - Data modeling - Experiment design - Google analytics - Amplitude - Segment - Any suitable combination of education, training and/or experience is acceptable. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more. - A varied and challenging role in an innovative, global company. - Supportive, driven colleagues who have your back and share your passion. - The typical base salary range for this position is $160,000 - $215,000 per year.

Role Description GoGuardian is seeking a high-impact Director of New Business to lead our national net-new business organization. This is a leader of leaders role responsible for building, coaching, and scaling a team of Sales Managers and New Business teams focused on acquiring new school district customers and accelerating market expansion across the United States. This leader will own strategy and execution for new logo acquisition across districts of all sizes—from small and midsize districts to large enterprise and strategic opportunities. The role requires a leader who can successfully balance high-volume transactional business with complex, multi-stakeholder district sales cycles. The Director will report directly to the VP of Sales and play a critical role in driving GoGuardian’s next phase of growth through disciplined execution, operational excellence, and a culture of accountability and performance. This role requires someone who can operate strategically while remaining deeply connected to execution—a builder, coach, and operator who believes that no job is too small. What You'll Do - Lead and Scale the New Business Organization - Lead and develop a team of Sales Managers and New Business teams responsible for net-new revenue acquisition nationally - Create a high-performance culture centered around accountability, coaching, execution, and customer outcomes - Hire, retain, and develop top leadership and sales talent - Establish leadership operating rhythms and coaching cadences that improve consistency and execution - Own New Logo Growth Strategy - Develop and execute a national strategy to acquire new school districts across Foundation, Mid-Market, and Enterprise segments - Identify whitespace opportunities and growth vectors across territories and market segments - Drive predictable pipeline creation and conversion - Ensure strong alignment of territory strategy, account prioritization, and resource allocation - Drive Forecast Accuracy and Operational Excellence - Maintain rigorous inspection of pipeline quality, deal progression, and forecast accuracy - Partner with Revenue Operations to improve forecasting precision and sales process consistency - Leverage data and performance insights to identify trends, opportunities, and risk areas - Establish repeatable sales motions and scalable operating mechanisms - Cross-Functional Leadership - Partner closely with Marketing, Solutions Engineering, Customer Success, Product, and Channel teams to maximize growth opportunities - Collaborate on account-based strategies and key market initiatives - Provide field insight to influence product priorities and customer strategy - Be Present in the Market - Build executive-level relationships with district leaders and strategic accounts - Travel to customer meetings, industry conferences, and key events - Serve as an ambassador for GoGuardian in the K-12 market What Success Looks Like Within your first year you will: - Increase net-new pipeline generation and conversion performance - Improve forecast accuracy and inspection rigor - Strengthen leadership capability across Sales Managers - Increase productivity and consistency across teams - Drive measurable growth in new district acquisition - Create a culture of proactive hunting and execution excellence Qualifications - Demonstrated success leading geographically distributed sales organizations - Proven track record of driving net-new revenue growth in complex sales environments - Experience leading both transactional and enterprise sales motions - Strong analytical and operational capabilities with a data-driven management style - Experience building repeatable processes and scaling teams - Excellent executive communication and leadership skills - Ability to travel nationally as needed Preferred Qualifications - K-12 education technology experience strongly preferred - Experience selling into public sector or government environments - Experience working with channel ecosystems and indirect sales models - Familiarity with complex district buying cycles and education funding structures - Experience leading organizational transformation or high-growth initiatives Who You Are - A builder who thrives in growth environments - A developer of leaders and talent - Highly analytical and data-driven - Comfortable moving between strategy and execution - Optimistic, resilient, and action-oriented - Customer-centered with a strong sense of mission - A player/coach with high standards and low ego - You believe that exceptional execution creates exceptional outcomes. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more… - The typical annual targeted earnings for this position, which includes base salary and annual variable compensation, ranges between $285,000 and $325,000. - The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience.

Role Description We are looking for a Product Marketing Manager to drive go-to-market execution and contribute to product marketing strategy across our K-12 portfolio. This role is ideal for a hands-on marketer who thrives in a fast-paced environment, can manage competing priorities, and is excited about translating product innovation into impactful marketing and sales outcomes. You will work across multiple products in our portfolio, partnering closely with product and go-to-market teams to drive revenue growth and deliver value to GoGuardian customers. This role reports to the Senior Manager, Product Marketing and will own key areas of go-to-market execution while actively contributing to positioning, messaging, and broader strategic initiatives. What You’ll Do: - Support the development and execution of go-to-market strategies for GoGuardian products across multiple segments. - Partner with senior product marketing leadership to develop product positioning and messaging. - Assist in market research and competitive analysis to identify trends, customer needs, and opportunities for differentiation. - Own execution of product launches and feature releases, including coordinating timelines, developing briefs, and ensuring cross-functional alignment. - Create high-quality assets such as sales collateral, product one-pagers, presentations, and digital content. - Support sales enablement efforts by helping develop materials, training content, and internal documentation. - Analyze campaign and product performance data to identify insights and recommend optimizations. - Collaborate cross-functionally with product management, sales, customer success, and broader marketing teams. - Contribute to scalable processes and workflows that improve team efficiency. Qualifications - 4–6 years of product marketing or related experience (e.g., marketing, product, sales enablement) in a B2B environment. - Experience developing strategic product marketing plans, including positioning, segmentation, and go-to-market planning. - Experience supporting product launches or campaigns from planning through execution. - Ability to synthesize customer insights, market data, and product information into clear, compelling messaging. - Highly collaborative with strong communication skills and comfort working cross-functionally. - Analytical mindset with the ability to interpret data and translate it into actionable insights. - Proactive, organized, and able to manage multiple priorities in a fast-paced environment. - Customer-centric mindset and curiosity about the K-12 education landscape. - Strong work ethic, combining bias for action with innovative thinking. - Understanding of the K-12 education market is preferred. - Eager to take initiative in a fast-paced, ever-changing, dynamic environment. - Fueled by the opportunity to truly impact the education landscape. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more. - A varied and challenging role in an innovative, global company. - Supportive, driven colleagues who have your back and share your passion.

Role Description As a New Business Executive, you will be responsible for the full sales life-cycle of Midmarket/Enterprise accounts within Texas and Oklahoma. You will proactively build client relationships while consistently achieving and exceeding revenue objectives. What You'll Do - Drive acquisition of new clients in Texas and Oklahoma through the full sales life-cycle for accounts including discovery, demo, and negotiation sales cycle. - Perform product demonstrations, discovery calls, and onsite meetings weekly in territory. - Build, measure, and optimize your sales process to achieve targeted sales objectives. - Be an expert on your pipeline and forecast with accuracy. - Work with marketing and product teams to refine positioning and messaging for campaigns based on prospect feedback. - Work with the Sales team to define and execute on quarterly sales goals. - Keep CRM up to date with all sales activity and notes. - Work cross-functionally with different organizations such as Support, Marketing, and Customer Success. - Monitor and measure your individual KPIs to track and improve performance. - Utilize internal technology to maximize results. - Own and drive your market including attending key events. - Build a strong network. Qualifications - Deep knowledge of sales processes with 3+ years of technology sales experience in a B2B SaaS environment in K-12 in Texas and Oklahoma. - Experience in identifying, developing, negotiating, and closing technology deals in K-12 in the Texas and Oklahoma markets. - Personal history of repeatedly exceeding past individual contributor quota. - Technically minded, with an in-depth understanding of B2B Sales and experience selling into government entities. - Strong communication, analytic, and listening skills, and a desire for constant improvement. - Ability to effectively operate with high-energy and flexibility in a fast-paced, constantly evolving team environment. - Ability to build scalable processes, and you have the analytical skills to optimize them over time. - Highly effective communicator with strong EQ and influencing skills. - Hands-on experience with multiple sales techniques (including cold calls). - Ability to understand customer requirements and identify solutions to meet those needs. - Proven track record of success and over-achievement of quotas. - Exceptional presentation skills with the ability to engage prospects with effective written and verbal communication. - You have strong interpersonal skills and you are an excellent team player. - Strong work ethic and collaborator. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, wellness days, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal well-being, including work from home funds, fertility & adoption reimbursement, and more. - A varied and challenging role in a global and highly innovative high-growth company. - Supportive, driven colleagues who have your back and share your passion. - The typical annual base salary range for this position, combined with variable pay, results in a total targeted earnings of between $160,000 and $165,000.

Title: Staff Software Engineer - Admin Location: United States Job Description: What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for a Staff Software Engineer to build new and maintain existing products in GoGuardian’s Safety product suite . In this role, you’ll contribute to the full software development lifecycle, from conception, research, definition, scoping, planning, implementation, and testing, to documentation, delivery and maintenance. This position sits on the Admin Team, GoGuardian Admin delivers a single, unified interface for setting filtering policies and reporting across ChromeOS, Windows, and macOS devices. Powerful DNS-protection helps schools comply with CIPA across BYOD, guest networks, and unmanaged devices, all managed from the same dashboard. The ideal candidate is curious, able to manage risk, and driven to deliver quality software. What You'll Do - Collaborate with a cross-functional team toward feature delivery; Working both independently and in pairs/groups with others of varying skill levels - Leverage strong problem solving skills to apply existing knowledge and experience to new problems and creative solutions - Write production-grade code for well-scoped features with the help of code reviewers - Understand, implement and contribute to GoGuardian’s best practices, including style guides, standards, code reviews, documentation management, and operational workflows - Being generally available to work during standard working hours and to participate in an on-call rotation for production application support - Work closely with Product Management to create new features and products. - Lead the application architecture decision making process. - Champion AI adoption across engineering by defining best practices and driving effective use of AI in development workflows to improve velocity, quality, and customer impact. - Continuously experiment with and operationalize AI tools to accelerate innovation, improve productivity, mentor teams on AI usage, and help shape the company’s AI engineering culture and strategy. - Take part in short and long term planning. - Build & operate AWS infrastructure - Monitor and track performance and reliability of our services and software to meet promised SLA - Mentor other developers to increase the overall performance of the team. Who You Are - 8+ years experience as a software engineer of SaaS applications and or working on customer facing products - Competency in one or more languages. Experience with Go, Javascript, React, and MySQL preferred - Competency with Kafka or other Event Sourcing Systems - Direct involvement in shipping at least one production application / product - Experience with monitoring, performance optimization, technical documentation, and unit / integration testing - Up-to-date knowledge of full stack web development languages, libraries, and technology - Writes production-grade code for well-scoped features; integrating feedback from code reviewers - Learns quickly, applies existing knowledge to new challenges and is building proficiency in relevant technical skills - Confident in making technical decisions and explaining the reasoning behind them - Have deployed software utilizing AWS, Terriform, Kubernetes, Docker, and/or other similar technology. - Can drive automation adoption and enhancement in areas such as Test Automation, Github Runners, CI/CD platforms, and other automation platforms - Can drive change beyond the scope of the team. Nice to Have - An interest in Machine Learning and AI technology What We Offer - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more… Plus the intangible - A varied and challenging role in an innovative, global company. - Supportive, driven colleagues who have your back and share your passion. The typical base salary range for this position is $190,000 - $205,000 per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page. Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people. GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law. GoGuardian's Job Applicant Privacy Policy is located here. #BI-Remote

Role Description We are looking for a Senior Manager, Product Marketing to shape and scale product marketing strategy across our K-12 product portfolio. This leader will play a pivotal role in driving new business growth, product and customer success, and renewals through a deep understanding of the market and innovative product positioning that builds demand and wins deals. This position sits on the Marketing leadership team, reporting to the Senior Director of Marketing. The ideal candidate is a hands-on product marketer with demonstrated experience scaling the PMM craft in a complex, multi-product B2B business. What You’ll Do - Lead the development and execution of comprehensive go-to-market strategies that drive the success of GoGuardian products across multiple market segments. - Conduct market analysis and competitive monitoring to identify emerging trends, anticipate customer needs, and inform new product innovation. - Develop compelling narratives and product messaging that position GoGuardian to win with multiple personas across the buying committee and user base. - Develop and oversee go-to-market plans for new product and feature launches, including positioning, campaign strategy, and sales enablement. - Drive the creation of high-impact marketing assets, such as sales collateral, product playbooks, messaging frameworks, digital marketing assets, and long-form videos to support all channels. - Analyze performance and market data to measure the effectiveness of marketing strategies, providing actionable recommendations for continuous improvement. - Identify and implement AI solutions to drive operational efficiencies and scale output. - Hire, manage, and mentor a small team. - Maintain a forward-looking perspective by staying at the forefront of industry trends, emerging technologies, and marketing best practices in education technology. - Collaborate closely with cross-functional teams, including product management, sales, sales enablement, and other marketing teams to ensure alignment and efficient execution. Qualifications - 8+ years of hands-on product marketing experience and team management. - Experience managing a multi-product portfolio with unique personas and aligning each product with the overall company strategy. - Experience leading multiple strategic initiatives at once and executing to hit objectives in a fast-paced environment. - Customer-centric approach and desire to be a voice of our customers. - Ability to anticipate future trends in education technology and influence product roadmaps accordingly. - Strong work ethic, combining bias for action with innovative thinking. - Experience leading research initiatives and analyzing market data, customer feedback, and product performance metrics to inform decision-making. - Ability to identify and address product challenges through data-driven analysis. - Self-starter and proactive problem solver who can identify and set short and long-term priorities. - Drive to constantly optimize and improve, combined with a relentless focus on customer experience. - Deep understanding of the K-12 education market is preferred. - Eager to take initiative in a fast-paced, ever-changing, dynamic environment. - Fueled by the opportunity to truly impact the education landscape. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more. - A varied and challenging role in an innovative, global company. - Supportive, driven colleagues who have your back and share your passion. - The typical base salary range for this position is $160,000 - $175,000 per year.

Role Description This is a high-volume, transactional renewal role supporting our Foundation Customer Success team. You will own sub-$2,500 renewal ARR accounts in your assigned region, executing renewals end-to-end using an established playbook and freeing Foundation CSMs to focus on growth and retention of larger accounts. This is an ideal role for a former SaaS inside sales rep or CSM who thrives on throughput, clean process execution, and measurable outcomes in a defined timeframe. This is a temporary, program-based role spanning June 1 through October 31, 2026, with potential for extension or conversion to a permanent position based on business needs and performance. What You'll Do - Own and execute sub-$2,500 renewal opportunities in your region (400–700 accounts) - Work the Foundation renewal playbook: outreach, quote delivery, follow-up, and close, with first contact triggered approximately 90 days before each account's close date - Identify and pitch multi-year conversion opportunities to reduce future transactional volume and lock in ARR - Maintain Salesforce hygiene daily (update stages, close dates, and next steps) - Escalate accounts that exceed $2,500 ARR, show churn signals, or require strategic conversation to the regional Foundation CSM within 24 hours of identification - Participate in weekly team syncs, bi-weekly regional CSM check-ins, and monthly program reviews with Katie King - Flag playbook gaps, objection patterns, or systemic issues that would improve the renewal motion for future programs Qualifications - 1–3 years of experience in SaaS inside sales, renewals, or customer success - Proven ability to manage a high-volume, transactional book - Salesforce proficiency required; comfortable with opportunities and activity input - Strong written and phone communicator - clear, concise, and customer-friendly - Self-directed and organized, able to prioritize a large book by close date without daily hand-holding - Comfortable in a fast-paced remote environment with minimal ramp time - K-12 EdTech experience a plus, not required Benefits - Competitive hourly rate of $30–32/hr - Fully remote engagement with a defined, predictable scope - Direct impact on $3.5M in annual recurring revenue - Mentorship from an experienced Foundation sales and CS leadership team - Opportunity to contribute to a mission-driven K-12 ed-tech company trusted by thousands of school leaders nationwide