Datavant

Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. The associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. - Full-Time: Monday-Friday 8:00AM-4:30 - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. Responsibilities - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Bonus Points - Experience in a healthcare environment. - Previous production/metric-based work experience. - In-person customer service experience. - Ability to build relationships with on-site clients and customers. - Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance.

• Lead and develop a team of hands-on security architects • Set clear performance expectations and conduct reviews • Hold the team to high quality bar on deliverables • Own the enterprise security roadmap • Monitor emerging technology landscape for security implications

Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights: - Full-Time Mon-Fri - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance. Company Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. - Full-Time Mon-Fri - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. Responsibilities - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Bonus Points If - Experience in a healthcare environment. - Previous production/metric-based work experience. - In-person customer service experience. - Ability to build relationships with on-site clients and customers. - Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance.

Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights: - Full-Time Mon-Fri - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Company Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

• Define and maintain the overall experience architecture of Provider Console — how features connect, how providers navigate, and how new capabilities get introduced without adding cognitive load • Identify and resolve inconsistencies across product surfaces that have grown independently — navigation patterns, terminology, interaction models • Design for provider journeys that span multiple products, not just individual feature moments • Build and maintain a shared component library and pattern documentation for Provider Console, in coordination with the broader design system • Lead the design effort to reduce provider reliance on support — map where and why providers call or email today, and systematically design those friction points out • Design transparent, real-time status experiences so providers always know where their request stands without asking • Create onboarding and setup flows that enable providers to configure their own credentials, users, and preferences without implementation support • Design proactive notification and alert systems that surface the right information at the right time, reducing the need for providers to go looking • Evaluate and design for progressive disclosure — showing providers the right level of complexity based on their role and context • Conduct provider research — both with external provider organizations and internal teams who proxy for provider needs — to ground design decisions in real behavior • Analyze support ticket data, call drivers, and AM escalations to identify the highest-impact self-service opportunities • Run usability testing on new workflows before they ship, with a particular focus on onboarding and first-time experiences • Maintain a clear point of view on what providers need most and bring that perspective into roadmap and prioritization conversations • Partner closely with the Provider Console PM, engineering team, and adjacent product teams (RM+, HealthForms, Provider Exchange) as new capabilities get integrated • Work with Solutions Consulting and Account Management teams who have direct provider relationships and field feedback daily • Communicate design decisions clearly — including what you explored and why you landed where you did • Push for quality: specs that leave no room for ambiguity, prototypes that test what matters, and delivery that matches design intent

Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights: - Full-Time: Monday-Friday 8:00AM-4:30 - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance. You will: - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance. - 401k Savings Plan. - Tuition Assistance. Company Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

• Conduct regular generative and evaluative research with internal operations users — including contextual inquiry, task analysis, and usability testing • Build a deep understanding of HealthSource workflows: how requests move through the system, where errors occur, and what slows teams down • Synthesize qualitative and quantitative signals (support ticket patterns, usage data, direct interviews) into clear problem definitions • Maintain and evolve a living view of the user, their mental models, and the operational context they work in • Own end-to-end design for HealthSource features — from early concepts through to polished, spec-ready deliverables • Create detailed interaction designs, flows, and prototypes that handle edge cases and error states, not just the happy path • Contribute to and enforce consistency within Datavant's design system, identifying components to standardize across products • Design for efficiency at volume — our ops users process hundreds of requests per day, so every friction point compounds • Balance short-term iterative improvements with longer-term systemic redesign opportunities • Partner closely with the HealthSource PM and engineering team throughout the product development cycle • Work directly with operations managers and specialists to validate designs early and often • Communicate design rationale clearly to technical and non-technical stakeholders • Contribute to product strategy conversations — you'll be expected to have a perspective on what problems are worth solving and why • Coordinate with the broader design team on shared patterns, principles, and critique

• Automate cloud infrastructure provisioning using Terraform and Ansible, writing IaC that supports Simple, Secure, and Scalable deployments • With an emphasis on networking, directly support platform engineering partners and application development teams in troubleshooting, provisioning and maintaining various enterprise infrastructure • Architect, optimize, and maintain secure network infrastructure in Azure, AWS, & GCP • Configure and manage virtual networks and subnets, including IP addressing, routing, firewall rules, and load balancing • Collaborate with security teams to enforce Zero Trust networking, IAM, and data encryption standards, as well as general security framework adherence • Through IPAM, maintain a network topology that provides for integration testing among development teams while remaining flexible enough to unify additional environments as merger and acquisition requires • Solution and implement Direct Connect, Express Route, and VPN technologies to establish secure, reliable and resilient connections • Work closely with Security and Compliance to ensure security framework adherence (SOC2, Hi-Trust, FEDRAMP etc.) • Provide self-service infrastructure governance and automation for the development teams, enabling them to focus on delivering business value as efficiently as possible

• Design and lead a centralized QA strategy across all ROI operations • Ensure consistent application of QA/QC processes for record release accuracy and compliance across all locations • Maintain centralized oversight of quality risks across all accounts and regions • Build role-based learning paths and monitor compliance training completion