Title: Clinical Sales Representative (Interventional Urology - Men's Health) - Cleveland
Location: United States
Coloplast has an exciting opportunity for a Clinical Sales Representative to join our growing team!
The Interventional Urology Clinical Sales Representative is responsible for covering our Men’s Health cases as required by customers, hospitals, and/or surgeons and providing on-site clinical consultation and product information on Coloplast’s Men’s Health portfolio of surgical products. This position supports the customer during surgical procedures and is also responsible for any follow-up, support, troubleshooting, customer service, and education as requested or required. The Clinical Sales Representative will cover surgical cases and sales related support as deployed by either Coloplast Territory Sales Managers or Regional Sales Directors.
Major Areas of Accountability
Clinical Knowledge
- Clear understanding of clinical and technical product knowledge relating to assigned products
- Demonstrated expertise in all aspects of implant, follow-up support and troubleshooting techniques.
- Educate and train physicians, surgeons, and hospital personnel and office staff on technical matters relating to Coloplast products.
- Attends and actively participates in industry related training/meetings/events for business development opportunities
- Maintains current knowledge about assigned products and services as well as competitive products.
Relationship Building
- Retain relationships within current customer base by identifying opportunities and may help formulate sales strategies.
- Develop and maintain long-term relationships that lead to increasing use of products within target accounts.
- Develop and maintain productive cross-functional relationships in and outside of Coloplast to share knowledge and leverage synergies within the organization.
- For assigned accounts, understands customer’s environment, including who the clinical, financial, and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast.
- Engage in basic market development activities depending on the needs of the assignment
Administrative
- Organize and manage information utilizing CRM or other related tool as directed.
- Maintains current records and administrative duties, including inventory, sales reporting, and expense management.
- Maintains all required Vendor Credentialing requirements with assigned medical facilities.
- Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies
Healthcare Facility/Operating Room Interactions
- Interacts frequently with Healthcare Professionals including surgeons, doctors, nurses, technicians, procurement, inventory control, administrative staff, and related personnel.
- Present during procedures and surgeries as requested/required to assist healthcare professionals with Coloplast product-related questions – interaction includes following operating room protocols, but does not include crossing the sterile field or patient interactions
Basic Qualifications
- Bachelor’s degree required
- Minimum 1 year successful medical experience – preferably in medical device marketing, sales or service
- Urology background and/or implantable device case coverage or sales preferred
- Ability to be on time and prepared for each case deployed – every time.
- Ability and willingness to travel domestically and overnight (up to 50%)
- Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
Preferred Qualifications
- Strong relationship and consultative selling skills
- Strong interpersonal and customer service skills
- Strong analytical, oral, and written communication skills
- High attention for detail and excellent follow through
- Knowledge of current and new industry trends, technologies, competitors, and place in the market
- Pro-active; high-performance and results oriented
- Ability to work independently
- Demonstrate effective time management skills with administrative capabilities
- Ability to adapt and willingness to change.
- Ability to consistently work, manage, and lead with ethical integrity.
- Excellent written and verbal communication skills with the ability to listen, articulate, and advocate
- Personifies Coloplast Mission, Values, and Vision as well as Coloplast Leadership Principles
- Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system
- Employees must possess a valid driver’s license, as driving will be required for this position
At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:
- Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
- Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.
- Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
- Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
- Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
- Community and Culture: A supportive and inclusive work environment where everyone feels valued, and diversity is celebrated. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Employee Resource Groups that support Women, Minorities, Veterans and LGBTQ+ Community. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
- Competitive Compensation: The compensation range for this position is $100,000 - $110,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.
