Director of Business Development, CSD Access
Location
United States
Posted
17 hours ago
Salary
$88K - $100K / year
Seniority
Lead
Job Description
Director of Business Development, CSD Access
Communication Service for the Deaf (CSD)
• The Director of Business Development is the leader responsible for driving revenue growth, client acquisition, partnership development, and market expansion across CSD Access. • This role provides strategic and operational leadership of the Business Development function, overseeing the full sales lifecycle, from prospecting and outreach through proposal, negotiation, and close to support both CSD Access Direct (Direct Video Calling) and CSD Access Services (Interpreting & Captioning). • Reporting directly to the Division President, the Director translates organizational growth strategy into actionable sales plans, manages the BD team's day-to-day execution, and ensures the pipeline is healthy, accountable, and consistently advancing. • The Director serves as a key contributor to CSD Access's market positioning and is responsible for building and maintaining high-value client and partner relationships across corporate, healthcare, government, education, and nonprofit sectors.
Job Requirements
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field (Master's degree preferred).
- Minimum of six (6) years of progressive experience in business development, sales leadership, or revenue-generating roles, with at least two (2) years in a management or senior business development position.
- Proven track record of driving revenue growth and building high-performing sales teams.
- Minimum of five (5) years of experience working with CRM systems, demonstrating proficiency in CRM management, data analysis, and pipeline optimization.
- Strong understanding of the Deaf and Hard of Hearing community and a commitment to CSD's mission.
- Ability to communicate in American Sign Language (Required).
- Experience in contact center operations, telecommunications, interpreting services, or accessibility-related industries (Preferred).
Benefits
- Other duties as assigned by the Division President.
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