Tripadvisor

Role Description As a Senior Manager, Product Data Science & Experimentation you will own the health, velocity, quality, governance, and organisational maturity of experimentation across Viator and Tripadvisor, while providing strong technical leadership from within the Product Data Science function. - Ensure experimentation is designed, executed, and interpreted in a consistent, high-quality way across the organisation. - Drive continuous improvement in velocity, adoption, and organisational capability. - Own the end-to-end experimentation operating system, including governance, standards, lifecycle, and quality controls across all experiments. - Define and enforce experimentation standards, ensuring consistent rules for experiment design, metric selection, statistical validity, and metadata completeness. - Drive experimentation velocity and coverage, ensuring balanced testing across product surfaces and eliminating under-tested or untested areas. - Establish a single source of truth for experimentation health, ensuring leadership can reliably understand what is being tested, where, and with what outcomes. - Partner with Product, Engineering, Data Engineering, and Product Data Science leadership to align on priorities, resolve system-level issues, and improve experimentation execution. - Identify and eliminate systemic failure modes in experimentation design and execution, preventing recurring issues rather than repeatedly fixing them downstream. - Reduce reliance on central experimentation support by improving upstream experiment design quality and embedding correct behaviours into product teams. - Own experimentation literacy across the organisation, ensuring teams understand how to design, run, and interpret experiments correctly as part of normal product development. - Design and scale frameworks, documentation, and tooling that make correct experimentation the default and reduce dependency on reactive support or ad hoc guidance. - Ensure experiment metadata integrity and completeness so that results are comparable, auditable, and usable for decision-making and organisational learning. - Act as an escalation point for experimentation system health, ensuring issues are resolved quickly and do not persist across cycles. Qualifications - Extensive experience in data science, experimentation, product analytics, or a similar quantitative discipline. - Proven track record of improving experimentation systems, governance, or decision-making quality in a product-led organisation. - Strong proficiency in SQL and Python. - Deep understanding of A/B testing, statistical experimentation, causal inference, and applied experimentation frameworks. - Demonstrated ability to design, diagnose, and improve end-to-end experimentation systems. - Strong understanding of product development and decision-making. - Proven ability to influence senior stakeholders across Product, Engineering, and Data organisations without direct authority. - Experience improving experimentation velocity, quality, and adoption through structural interventions. - Strong ability to evaluate experiment design, statistical validity, and interpretation of results. - Demonstrated ability to lead through influence, driving behavioural and organisational change across multiple teams. - Exceptional ability to communicate experimentation concepts clearly and confidently to technical and non-technical audiences. Requirements - Experience improving experimentation systems, governance, or operating models at scale. - Experience driving experimentation adoption across multiple product teams, domains, or brands. - Experience building experimentation frameworks, standards, or guardrails that improve quality and consistency. - Experience reducing organisational dependency on central experimentation or data science teams through better system design and self-service enablement. - Experience working in high-scale product environments such as marketplaces, e-commerce, or travel platforms. - Experience working in SaaS experimentation tools such as Statsig, Eppo, Growthbook, and others. - A reputation for improving how organisations make decisions, not just the quality of individual analyses or experiments. Company Description Tripadvisor is the world’s largest online travel site, visited by 390 million travellers each month, and our Experiences business, Viator, is a fast-evolving and highly data-driven part of the organisation. At Viator, data is at the heart of how we build great products. We use it to understand our customers, improve decision-making, and drive measurable business impact.

Role Description As a Senior Manager of Product Data Science, you will be a key leadership figure within the Product Data Science organisation, responsible for building and scaling a high-performing team of Analysts and Data Scientists embedded within Product domains. You will not only deliver impact through your team, but also raise the overall analytical and technical bar of the organisation, ensuring data science, experimentation, and product analytics are consistently applied at a high standard across multiple product areas. You will act as a force multiplier for decision-making quality, improving how Product, Engineering, Design, and Commercial teams use data to shape strategy, prioritise work, and evaluate impact. What You’ll Do - Lead, develop, and grow a team of Product Analysts and/or Data Scientists, ensuring consistently high performance, strong technical standards, and clear ownership of impact. - Drive effective goal-setting, planning and execution processes across Product Data Science, bringing leadership and discipline to OKRs, prioritisation and delivery against strategic objectives. - Set and continuously raise the bar for analytical quality, experimentation rigour, and data science application across your teams, ensuring outputs are robust, actionable, and decision-oriented. - Act as a senior technical and strategic leader, reviewing and shaping high-impact analytical work, experimentation design, and advanced modelling approaches where required. - Partner closely with senior Product, Engineering, Marketing, and Commercial leaders to define priorities, shape roadmaps, and ensure data science is embedded in strategic decision-making. - Translate ambiguous business problems into structured analytical and data science problems, ensuring your team delivers clear, commercially meaningful recommendations. - Drive adoption of scalable analytical frameworks, experimentation standards, and AI-enabled tooling to improve efficiency, consistency, and speed of decision-making across teams. - Champion best practices in experimentation, causal inference, segmentation, and customer understanding, ensuring statistical and analytical rigor across the organisation. - Build and maintain strong partnerships with Data Platform, Data Engineering and other central data functions, ensuring the team can effectively leverage shared capabilities while influencing the long-term data ecosystem. - Build and evolve the team’s capability through hiring, coaching, and performance management, ensuring strong technical depth and leadership within the function. - Identify and remove systemic blockers to high-quality analytics delivery, improving tooling, processes, ways of working and organisational effectiveness across Product Data Science while leading change that enables the team to scale. - Influence and align cross-functional stakeholders across multiple product domains, ensuring clarity, prioritisation, and strong decision-making discipline. Qualifications - Extensive experience in data science or a similar quantitative role, with a proven track record of supporting and influencing a product organization. - Expert Level proficiency in Python and SQL. - Deep, hands-on experience with statistical modeling, (quasi) experimentation, multi-arm bandit, and a wide range of machine learning techniques (e.g., Regression, Classification, Clustering). - Demonstrated ability to define, implement, and operationalise crucial product and feature-level metrics from scratch. - A proven track record of driving strategic impact through proactive and collaborative approach with the proven ability to lead technical discussions, drive product strategy, and communicate complex insights effectively to cross-functional partners (e.g., Product, Engineering, Design). - Experience scaling analytics or data science capabilities, driving impact through the creation of automated processes, self-service tools, or data products. - Leader in critical thinking, with previous experience demonstrating the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation. - Outstanding leadership skills, with experience in mentoring, coaching, and developing teams of analysts or data scientists. - Exceptional collaboration and communication skills, with the ability to engage, influence, and inspire cross-functional partners at all levels. - Proven ability to build strong relationships and drive outcomes across Product, Engineering, Data Platform and other central functions, often without direct authority. - Bachelor's degree in Statistics, Mathematics, Data Science, Engineering, Physics, Economics, or a related quantitative field. Requirements - Experience working within a high-scale technology company, marketplace, e-commerce business, or travel technology organisation. - A strong technical background in Product Data Science, Data Science, Experimentation, or Machine Learning before moving into leadership roles. - Experience building and scaling experimentation platforms, measurement frameworks, self-service capabilities, or data products. - Experience applying AI, Large Language Models (LLMs), Agentic AI, or automation technologies to improve analytics productivity and decision-making effectiveness. - Experience leading organisational change, improving analytical maturity, and raising standards across multiple teams or functions. - A reputation for raising the standard of thinking, execution, and decision-making in every team and organisation you join. Benefits

Title: Customer Care Specialist (Portuguese Market) Location: Barcelona Job Description: Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. What you will do: - Answer incoming requests via phone, email and chat. - Assist our customers on questions about our electronic reservation book, our website or app. - Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs. Who you are: - Based in Barcelona. - Native level of Portuguese and fluent in English. Speaking more languages are always welcome! - An open minded person with a high level of communication skills. - Care about customer needs and always try to make their experience unique and satisfactory. - Knowledge in CRM tools. - Experienced in a customer support environment. What we offer: An awesome team A permanent contract (that can be useful in life) Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) Competitive fixed salary and bonus Lunch vouchers available for each working day (because yes, we like to try our best restaurants) International teams and a multicultural environment spanning 10 offices across Europe Highly inclusive working environment Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc Continuous learning and development programs Free access to the Calm app to help you build resilience wherever you are in your mental health journey Dedicated parental leave and caregiver leave policies (12 weeks fully paid) A program dedicated to helping you have the best work/life balance Health insurance fully covered by the company Life & Disability Insurance at no cost to the employee Amazing offices with dining, a coffee point on each floor, and leisure area Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries t. Our HR team will review the request and respond accordingly.

Role Description As a Principal Product Data Scientist, you will operate as the most senior technical leader in the Product Data Science function. You will shape the vision, set the technical direction, and drive strategic impact through innovative analytical solutions. This role is both highly technical and deeply collaborative, requiring excellence in leadership, communication, and cross-functional influence. - Lead and define the Data Science strategy for Product, ensuring that advanced analytics, data science, and AI methodologies are central to how we build great products and improve customer experiences. - Serve as a trusted strategic advisor to senior Product and Engineering leadership, ensuring that data-driven decision making is embedded at the highest levels of the organization. - Drive the development and adoption of next-generation data science tooling, platforms, and frameworks, with a focus on automation, scalability, and reproducibility. - Spearhead the exploration and integration of emerging AI technologies, such as Agentic AI and AI Agents, identifying and developing high-impact use cases from POC to production. - Champion best practices in experimentation, causal inference, and uplift modeling, ensuring statistical rigor in decision-making processes. - Take ownership of the most complex, high-profile analytical projects, translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer value. - Mentor, coach, and develop other Data Scientists and Analysts, fostering a culture of critical thinking, continuous learning, and technical excellence. - Lead initiatives to scale impact through automation, self-service, and democratization of data science capabilities. - Develop sophisticated customer segmentation, and predictive models that directly inform and optimize the product roadmap. - Communicate complex analytical and technical concepts to diverse audiences, influencing stakeholders across Product, Engineering, Design, and Commercial teams. Qualifications - Extensive experience in data science or a similar quantitative role, with a proven track record of supporting and influencing a product organization. - Expert Level proficiency in Python and SQL. - Deep, hands-on experience with statistical modeling, (quasi) experimentation, multi-arm bandit, and a wide range of machine learning techniques (e.g., Regression, Classification, Clustering). - Demonstrated ability to define, implement, and operationalize crucial product and feature-level metrics from scratch. - A proven track record of driving strategic impact through proactive and collaborative approach with the proven ability to lead technical discussions, drive product strategy, and communicate complex insights effectively to cross-functional partners (e.g., Product, Engineering, Design). - Experience scaling analytics capabilities, driving impact through the creation of automated processes, self-service tools, or data products. - Leader in critical thinking, demonstrating the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation. - Outstanding leadership skills, with experience in mentoring, coaching, and developing teams of analysts or data scientists. - Exceptional collaboration and communication skills, with the ability to engage, influence, and inspire cross-functional partners at all levels. - Bachelor's degree in Statistics, Mathematics, Data Science, Engineering, Physics, Economics, or a related quantitative field. Requirements - Advanced programming background with the ability to build simulations and prototype data products. - Experience validating quantitative findings with qualitative methods (e.g., surveys, user research). - Demonstrated experience with applied AI, such as NLP, Large Language Models (LLMs), or Agentic AI for analytics. - Experience working within a two-sided marketplace, e-commerce, or the travel technology industry. - Mastser's degree or equivalent relevant programs. Benefits - We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. - If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

Senior Video Editor, Wanderlab United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Senior Video Editor for Wanderlab at Tripadvisor creates high-impact, brand-consistent video content, driving performance across external marketing, branded content, social media, YouTube. They lead post-production workflows and blend creative storytelling with analytics to optimize engagement. Key requirements include 5+ years of experience, expert Adobe Premiere/After Effects skills, and fast-turnaround capabilities. Please add a reel or your portfolio to your application Location: UK Remote or Hybrid (London/Oxford) What You’ll Do: - Content Creation: Create and edit high-quality, engaging videos that adhere to Tripadvisor and client brand guidelines. - Handle color correction, sound design, and advanced motion graphics while leading the editing process. - Platform Optimization: Adapt content for various platforms (16:9, 1:1, 9:16) with best practices for YouTube, Instagram, and TikTok etc. - Handle color correction, sound design, and advanced motion graphics while leading the editing process. - Strategic Collaboration: Work with design, writers, producers, and marketers to Qualifications - Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. - Proven ability to operate effectively with a global-first mindset Skills & Experiences: - Experience: 5+ years in professional video editing, preferably in an agency environment. - Technical Skills: Advanced proficiency in Adobe Premiere Pro, After Effects, and Photoshop. Eagerness and ability to utilize AI-assisted editing tools for efficiency and manage media assets and archives. Deep understanding of media & social best practices ie: formats, storytelling techniques, pacing. - Project Management: Proven ability to manage multiple projects simultaneously under tight deadlines. - Portfolio: A strong reel showcasing diverse, high-end editing and motion graphic work What We Offer: - Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses - “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. - Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. - Donation matching. Give back? Give more! We match qualifying charitable donations annually. - Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. - Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. - Travel perks. We believe that travel is employee development, so we provide discounts and more. - Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. - Health benefits. We offer great coverage and competitive premiums. - Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-CH01 #TRIPADVISOR

Role Description - Manage large multinational marketing campaigns. - Identify SEM growth opportunities. - Analyze marketing data to identify actionable insights. - Work collaboratively with data scientists and engineers to improve tools and processes. - Improve and optimize our landing pages to maximize conversion. - Stay abreast of the latest developments in SEM. - Design and analyze tests. - Write compelling adverts. Telecommuting permitted up to 100%. Qualifications - Master’s degree (or foreign equivalent) in Business Analytics, Economics or related field. - Two years of experience in the job offered or in a Search Engine Marketing Analyst-related occupation. Requirements - Two years of experience with the following: - Managing large multinational marketing campaigns. - Analyzing marketing data to identify actionable insights using advanced SQL and Python. - Identifying SEM growth opportunities. - Designing, running, and analyzing A/B tests. - Writing and executing successful advertising campaigns. - Developing and optimizing campaign diagnostics and pacing dashboards using Tableau. - Translating marketing hypotheses into testable experiments, measuring outcomes, and communicating results cross functionally. Contact Instructions To apply, please email resume to greenhouse@tripadvisor.com referencing job code 10173.967.13. EOE. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com .

Role Description Be an active member of an industry leading cross-disciplinary team of engineers, data scientists and analysts operating one of the world’s largest paid search programs. - Participate in large multinational marketing campaigns. - Identify scalable SEM growth opportunities. - Analyze marketing data to identify actionable insights. - Work collaboratively with data scientists and engineers to improve tools and processes. - Improve and optimize landing pages to optimize performance. - Stay abreast of the latest developments in SEM. - Design, execute, analyze, and scale testing outcomes. - Telecommuting permitted 100%. Qualifications - Master's degree in Marketing, Business, Computer Science, Information Technology, Economics, or related field (or foreign equivalent). - Two (2) years of experience in the job offered or in a SEM Analyst-related occupation. Requirements - Working as an SEM Analyst for large, complex e-commerce data driven sites. - Utilizing Search Engine Marketing platforms, including Google AdWords and Bing Ads. - Analyzing large amounts of data and producing actionable insight. - Working on SEM across multiple international markets and running and interpreting creative and bidding tests, including A/B tests. - Demonstrated expertise with Excel or Google sheets including utilizing pivot tables to conduct data analysis and dashboard platforms for performance reporting. Contact Instructions To apply, please email resume to greenhouse@tripadvisor.com referencing job code 10173.1023.5. EOE. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com .

Role Description The Product Marketing Manager (PMM) will be responsible for expanding our Total Addressable Market (TAM) by directing marketing resources, aligning sales efforts, and providing the R&D roadmap with the market intelligence necessary to win against entrenched local competitors. This role is a remote position in London, UK. Occasional travel to company offices as necessary. Key Responsibilities - Strategic Market Intelligence & Prioritization - Define the "Win" Strategy: Analyze why competitors like GetYourGuide are gaining share and direct resources to close those gaps. - Prioritize R&D Efforts: Translate market-specific friction—such as the 15-25% lower conversion on multi-lingual sites—into prioritized requirements for localized features like native language filters and regional payment methods. - Data-Driven Roadmap: Use data to rank problems and opportunities by impacted audience size and confidence, ensuring engineering pods work on high-leverage international features. - Go-to-Market (GTM) & Marketing Orchestration - Resource Direction: Organize the efforts of SEM, SEO, and Content teams to move from coarse non-English accounts toward granular, country-specific structures that increase clickshare. - Localized Content: Direct the creation of stand-alone SEM landers and content incorporating regional idioms and cultural references to improve SEO and trust. - Funnel Optimization: Oversee all funnel metrics—from increased traffic to supplier signup pages to getting more products live—ensuring teams prioritize the most effective opportunities. - Sales Enablement & Supply Growth - Supply Gap Identification: Assist Sales and Destination Management teams in identifying high-demand supply gaps, such as FIGS-language tours in Rome. - Asset Development: Develop geo-specific landing pages and assets for the Sales engine to address local supplier objections and highlight growth opportunities. - Cross-Functional Orchestration - Operational Leadership: Serve as the "glue" between R&D, Marketing, and the Supply Org to ensure international initiatives are built into quarterly roadmaps. - Integrated Strategy: Ensure all channels work together to amplify adoption and support critical international supply priorities. Success Metrics (KPIs) - Top-of-Funnel Conversion: Measurable increase in international site traffic and account creation. - Bottom-of-Funnel Conversion: Increase in product creation initiation and the number of products that go live. - Market Share: Progress toward the 10% global TAM share target. Qualifications - 10+ years in marketing (per AD standards) with a focus on product marketing and international GTM strategy. - Proven ability to translate business objectives into effective multi-channel campaign strategies. - Demonstrated ability to lead through influence and collaborate with Product, Sales, Data, and Engineering teams. - Deep experience using data to prioritize opportunities and manage performance dashboards. - Excellent stakeholder management and communication skills to drive alignment across a global organization. Benefits - Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses. - “Work your way” with flexibility to suit your lifestyle. - Flexible schedule. Work-life balance is ingrained in our culture by design. - Donation matching. We match qualifying charitable donations annually. - Tuition assistance. Receive annual support for qualified programs. - Lifestyle benefit. An annual benefit to spend on yourself. - Travel perks. Discounts and more for employee development. - Employee assistance program. Resources and programs to help you through life’s challenges. - Health benefits. Great coverage and competitive premiums. - Generous referral scheme. Rewards for referring successful candidates.

Role Description This role sits at the center of our marketing engine. As a Marketing Specialist, you’ll support CRM campaigns and event marketing from end to end—turning ideas into live campaigns, keeping projects moving, and ensuring nothing slips through the cracks. You’ll work across email, events, and cross-functional initiatives to deliver campaigns that are timely, well-executed, and measurable. If you thrive on variety, enjoy bringing structure to moving pieces, and want to build both technical and strategic marketing skills, this role is for you. What You’ll Do - CRM Campaign Execution - Build, QA, and deploy email campaigns in Braze and Mailchimp - Create campaign assets and manage audience segmentation - Ensure accuracy and performance through QA and testing (content, links, personalization, send strategy) - Event Marketing & Coordination - Manage event communications (invites, confirmations, reminders, follow-ups) - Coordinate logistics with internal teams and external partners - Support event execution, including on-site when needed - Track attendee engagement and support post-event follow-up - Project Coordination - Manage campaign workflows from intake through deployment - Coordinate with copy, design, and stakeholders to gather assets and approvals - Keep projects on track by managing timelines and priorities - Reporting & Insights - Track and report on campaign performance (opens, clicks, engagement) - Document insights and apply learnings to improve future campaigns - General Marketing Support - Support ad hoc CRM and event initiatives - Help improve processes, templates, and ways of working - Contribute to ongoing testing and optimization efforts - Support additional initiatives that help the team deliver on key marketing priorities Qualifications - 1–3 years of experience in marketing, CRM, or event coordination - Familiarity with email marketing platforms (e.g., Braze, Mailchimp, or similar) - Strong organizational skills and attention to detail - Ability to manage multiple projects and deadlines - Clear communication and ability to work across teams - Interest in CRM, lifecycle marketing, and event marketing Requirements - Experience supporting B2B marketing initiatives - Familiarity with reporting or marketing analytics tools - Exposure to project management tools (e.g., Asana, Airtable) - Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work - Proven ability to operate effectively with a global-first mindset - List out 8 other requirements in bullet format Benefits - Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses - “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. - Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. - Donation matching. Give back? Give more! We match qualifying charitable donations annually. - Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. - Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. - Travel perks. We believe that travel is employee development, so we provide discounts and more. - Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. - Health benefits. We offer great coverage and competitive premiums. - Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Title: HR Operations Specialist Iberia (temporary) Location: Barcelona Hybrid Job Description: Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork What you will do: - Act as a strategic partner to the Iberia HRBPs, ensuring the operational alignment of People strategies across the region. - Lead and optimize the entire employee lifecycle, delivering an exceptional employee experience across onboarding, leave management (temporary disability/IT), and offboarding processes. - Ensure full legal and operational compliance of all contractual documentation, internal policies, and employee handbooks in accordance with the regulatory frameworks of Spain and Portugal. - Proactively maintain, audit, and safeguard digital employee files to ensure permanent internal audit readiness for legal or corporate requirements. - Oversee the governance of HR data, ensuring strict regulatory compliance with data protection laws (GDPR) across all departmental information workflows. - Coordinate and supervise payroll inputs with the external vendor, guaranteeing data quality, timely payments, and social/tax compliance for Iberia. - Manage the end-to-end administration of corporate benefits and flexible remuneration schemes, leading vendor relations and resolving complex employee inquiries. - Execute annual Compensation and Benefits (C&B) processes, including salary review cycles, as well as the calibration and accrual of variable bonuses. - Act as the primary focal point (Tier 1/2 Support) for employee inquiries regarding labor relations and internal policies across Iberia, maintaining excellent response SLAs. - Maintain core HRIS functionality (Workday), ensuring the integrity of master data and leveraging HR Analytics to build dashboards for data-driven decision-making. - Drive continuous improvement across People Ops workflows by automating manual tasks and designing impactful Employee Experience strategies. - Collaborate on cross-functional regional (EMEA) and global HR initiatives, leading the local implementation of system upgrades and global policy harmonization. - Serve as the internal labor law advisor for Iberia, anticipating legislative or collective bargaining agreement modifications, and assessing their impact on the company's operational policies. Who you are: You Must Meet These Critical Qualifications - 3-5 solid years of experience in HR Operations - Rigorous, autonomous, curious, project management & detail oriented - Open minded, responsible & eager to learn - Actively seeks ways to optimize internal processes and elevate team practices. - Strong expertise in Spanish and Portuguese labor regulations, local legal frameworks, and corporate HR policy compliance - Tech savvy: use of HRIS Workday, Gdrive, Notion - Fluent in Spanish, advanced level of English You Can Impress With These Additions - Good level of Portuguese - International experience What we offer you: Spain An awesome team A temporary contract Flexible working environment (2 days home office per week) Competitive fixed salary Lunch vouchers available for each working day International teams and a multicultural environment spanning 11 offices across EuropeHighly inclusive working environment Amazing offices with dining, a coffee point on each floor, and leisure area Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.