• New Partner Acquisition — Own the end-to-end BD process for net-new bank and credit union partners — prospecting, outreach, discovery, proposal, and close; primary focus on Tier 2 and Tier 3 banks and mid-size credit unions • Pipeline Management — Build and manage a disciplined BD pipeline in Salesforce; maintain accurate forecasting, activity tracking, and stage progression; report weekly pipeline status to CGSO • RFP Leadership — Lead FM's response to formal RFPs from prospective FI partners; project-manage the response process including coordination with product, marketing, compliance, and legal • Partner Onboarding Handoff — Own the transition from signed agreement to operational launch — working with Brokerage Operations and Channel Marketing to ensure partners activate quickly and successfully • Market Intelligence — Track competitive landscape, FI insurance program trends, and bank/CU regulatory developments; bring market insight back to the CGSO and product teams to inform strategy • Carrier Relationship Support — Alongside the Brokerage Leader, maintain working relationships with key carrier partners — especially where carrier relationships influence partner acquisition strategy or product availability • Tier 2/3 Bank Strategy — Execute FM's strategic pivot toward Tier 2 and Tier 3 banks — developing a target list, activation playbook, and prospect engagement model for this segment

• The Director of Business Development is the leader responsible for driving revenue growth, client acquisition, partnership development, and market expansion across CSD Access. • This role provides strategic and operational leadership of the Business Development function, overseeing the full sales lifecycle, from prospecting and outreach through proposal, negotiation, and close to support both CSD Access Direct (Direct Video Calling) and CSD Access Services (Interpreting & Captioning). • Reporting directly to the Division President, the Director translates organizational growth strategy into actionable sales plans, manages the BD team's day-to-day execution, and ensures the pipeline is healthy, accountable, and consistently advancing. • The Director serves as a key contributor to CSD Access's market positioning and is responsible for building and maintaining high-value client and partner relationships across corporate, healthcare, government, education, and nonprofit sectors.

• Identify and develop regional and national business opportunities across DeafHealth’s flagship healthcare navigation and benefits enrollment services, as well as its portfolio of health education, training, and research offerings. • Own the DeafHealth partner pipeline end-to-end – prospecting, qualifying, proposing, negotiating, and finalizing – including preparing presentations and proposals that represent the full range of DeafHealth services. • Support revenue forecasting and partner-facing pipeline intelligence to inform partnership strategy and readiness. • Drive execution toward signed MOUs, service-level agreements, and multi-year contracts with institutional partners, contributing to DeafHealth's growth and sustainability goals. • Build and cultivate long-term relationships with institutional partners, articulating DeafHealth's service model, capabilities, and compliance to address complex organizational needs. • Lead and coordinate proposal, RFP, and application responses, ensuring submissions are accurate, compliant, and compelling. • Support existing partner relationships through responsive follow-up, sharing relevant updates, and identifying opportunities for new services or expanded scope. • Leverage professional and community networks to surface opportunities, partnerships, and market insights that support DeafHealth's growth. • Monitor industry developments and market trends to anticipate opportunities and time outreach effectively. • Represent DeafHealth at industry, community, and partner-focused events to build awareness, generate new connections, and support new partnership opportunities. • Maintain accurate and timely documentation of pipeline activity to support tracking, planning, and reporting. • Coordinate closely with other divisions on shared institutional relationships and joint pursuits. • Perform other duties as assigned.

Role Description - Prospectar ativamente grandes empresas (outbound), mapeando decisores dentro do nosso perfil ideal de cliente. - Construir e executar cadências multicanal — LinkedIn, e-mail e telefone — com mensagem afiada e personalizada. - Agendar reuniões qualificadas para os executivos de vendas, com contexto claro sobre a dor e o momento de cada conta. - Pesquisar contas, entender o cenário tributário de cada empresa e traduzir isso em uma abordagem relevante. - Manter o CRM sempre atualizado. - Bater metas de atividade e de reuniões qualificadas geradas. - Trabalhar lado a lado com Marketing e Vendas no refinamento da mensagem, do ICP e das cadências. Qualifications - Experiência com prospecção B2B enterprise. - Familiaridade com ferramentas de prospecção (CRM, LinkedIn, DRIVA, e-mail) e disposição para usar dados a seu favor. - Comunicação escrita e verbal clara, direta e persuasiva. - Resiliência e orientação a metas.