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M3USA

Remote Jobs

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

34 open rolesLatest: May 29, 2026, 6:17 PM UTCCompany Site
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34 Jobs

Project Director

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Director10 hours ago

Role Description The mission of the Project Director is to successfully manage and deliver international Market Research projects, providing excellent client service and achieving project financial goals, demonstrating superior level of knowledge and expertise in project management and fieldwork, with strong focus on healthcare and ability to handle projects of high complexity. The role requires supporting the training and guidance of the more junior team members. The Project Director is also responsible for contributing and supporting improvement plans on internal processes and client service policies across the project lifecycle. Essential Duties and Responsibilities: - Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including: - Project specifications review, project set up, resource planning, fieldwork and timelines planning - Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities - Programming, translations, overlays and testing, ensuring quality standards and timelines are met - Project launch execution and analysis, with detailed feedback to clients with a solution approach - Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals - Ensure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in timely manner - Provide to client the agreed deliverables within expected timelines and quality - Meet billing deadlines and goals, ensuring high adherence to internal processes - Support in the training and management of Junior Project Managers and/or Recruiters, as well as the delegation of work. Collaborate with senior management to lead, motivate and develop junior staff. Line Management of junior project managers and/or Recruiters & to lead by example - The Project Director will ensure, through efficient management and their own administration, all jobs are carried out within agreed timing schedules and budgets to the level expected by both the client and All Global. - Comply with All Global’s operating and sampling procedures, and ensure all practices and systems follow the ISO Accreditation. - Comply with All Global’s operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3 policies - Responsible for guiding/mentoring and leading junior staff assigned to support and work on projects managed by the Project Director - Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. - Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance in a timely manner on market research studies. - Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey Qualifications - Bachelor’s Degree or equivalent work experience - Minimum 3-5 years’ experience in market research project management, preferably in healthcare - Be a self-motivated individual with exceptional time management, organizational skills and attention to detail. - Able to work well meet deadlines and under pressure. - Exceptional written and verbal communication skills. - Strong Microsoft Office skills including Excel, Outlook, and Word. - Well-developed analytical and problem-solving skills. - Ability to work autonomously and in a team environment to successfully meet departmental objectives. - Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Benefits - Health and Dental - Life, Accident and Disability Insurance - Prescription Plan - Flexible Spending Account - 401k Plan and Match - Paid Holidays and Vacation - Sick Days and Personal Days

Worldwide

Campaign Marketing Manager

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Marketing16 hours ago

Role Description The role of the Campaign Marketing Manager is to maximise the impact of marketing and PR assets and enable sales funnel growth. Working in close partnership with both marketing and sales, you will lead the strategic development and execution of all key account campaigns including social media channels, with a strategy that amplifies complementary campaigns and further leverages marketing and PR collateral to attract leads for sales, whilst also using PR tactics to amplify proprietary data and research findings. The Campaign Marketing Manager will also act as a brand ‘gatekeeper’, ensuring that brand guidelines are followed in all external-facing communication. Key Responsibilities - Sales Enablement, Demand Generation and Collaboration: - Educate and inform the sales team through regular attendance at forecasting meetings, providing insights into campaign performance, lead generation, and customer engagement. - Foster a collaborative working relationship between marketing and sales teams, facilitating alignment on goals, strategies, and tactics. - Work closely with sales stakeholders to develop account-based marketing plans aimed at achieving their targets, and generate high quality leads. - Campaign Strategy Development and Execution: - Lead the strategic development and execution of key account campaigns in collaboration with sales stakeholders, ensuring alignment with sales targets and objectives. - Develop comprehensive account-based marketing plans to drive engagement and conversions within target accounts. - Develop and execute strategies to deliver key performance indicators (KPIs), optimising campaign performance across all channels. - Utilise analytical reporting to evaluate campaign effectiveness and inform ongoing and future activities. - Conduct monthly marketing reviews to track campaign productivity and iterate existing campaigns for continuous improvement. - CRM Marketing Automation and Content Creation: - Take a lead role in CRM marketing automation and daily execution, setting strategy and creating compelling content to nurture leads and drive conversions. - Collaborate with internal teams to ensure seamless integration of CRM initiatives with overall marketing campaigns and sales efforts. - Oversee the development of compelling campaign creative assets, ensuring alignment with brand guidelines, messaging, and audience preferences. - Social Media Campaigns and Amplification: - Design, plan, and execute complementary social media campaigns to amplify marketing collateral and increase brand visibility. - Develop strategies to leverage social media channels effectively, engaging target audiences and driving traffic to key campaign assets. - Growth Initiatives and Resource Allocation: - Drive growth across all M3 market research companies by developing comprehensive marketing campaigns that support their objectives and integrate seamlessly with existing initiatives. - Control and measure resources available for specific initiatives, allocating and prioritising resources to maximise return on investment (ROI). Qualifications - Experience of working in HubSpot / other CRM platforms with the ability to pivot to Hubspot - Previous marketing experience, preferably in a B2B environment - Social media planning experience, especially LinkedIn - A creative thinker with the capacity to develop engaging campaigns - Excellent copywriting skills and content creation for web, social media, and email - Motivated by an exciting and collaborative team environment - Able to make decisions, take ownership and accept accountability - Self-motivated and driven with a passion for excellence - Self-directed worker with the professionalism and focus to work relatively autonomously, albeit with the support of marketing and sales colleagues - Excellent verbal and written communicator with an eye for detail Benefits - 25 days annual leave - Participation in a company bonus scheme linked to personal and company performance - Group Life Cover 4x salary - Pension 4%/4% employee/employer contributions - Vitality after probation - Staff discount scheme - Discounted gym membership

United Kingdom

Qualitative Project Assistant

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Role Description The mission of the Qualitative Project Assistant is the coordination of qualitative projects and assisting the Project Manager in ensuring projects are delivered in accordance with the specifications given by the client. The Qualitative Project Assistant is a key player in the execution of a qualitative project, responsible for: - Coordinating with respondents, vendors, freelancers, and translation agencies. - Checking the quality of deliverables before they are passed on to the client. - Accountable for the successful management of respondents, vendors, and delivery. Essential Duties and Responsibilities: - Aide in recruitment of respondents in their local language, including recruitment from panel and free-finding. - Call, confirm, and rescreen respondents that participated in an online screener. - Finalize the internal and client recruitment update spreadsheets for the Project Managers. - Manage and control the vendors selected for qualitative projects and help ensure M3 achieves and exceeds client expectations. - Check any deliverables from the vendor. - Negotiate costs with vendors and freelancers and manage their progress throughout the lifecycle of the project. - Maintain and develop relationships with freelancers and vendors on behalf of M3 Global Research. - Liaise with clients on behalf of Project Managers on occasion. Qualifications - Bachelor's degree or equivalent work experience preferred. - Experience in market research preferred, ideally in the medical/healthcare field. - Native French speaking. - Self-motivated individual with exceptional time management, organizational skills, and attention to detail. - Well-developed analytical and problem-solving skills; ability to quickly solve problems and proactively identify and resolve potential issues. - Able to work autonomously and in a team environment to meet study-specific and departmental objectives. - Ability to prioritize and reprioritize throughout the day. - Very strong Microsoft Office skills including Excel, Outlook, and Word; quick learner of new technologies/software. - Exceptional written and verbal communication skills. - Able to manage multiple research projects accurately and on-time in a fast-paced environment. Company Description About M3: - A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. - Operates in the US, Asia, and Europe with over 5.8 million physician members globally. - Publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China. - Ranked in Forbes’ Global 2000 list in 2020. - Provides services to healthcare and the life science industry, including market research, medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. - Has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, South Korea, and India. Business Unit Mission: M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

Brazil

Freelance Interview Host - Multilingual

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Role Description M3 is managing thousands of online interviews in a year and has developed QualStage in response to increasing market demands for remote qualitative research approaches. This solution is easy-to-use, secure, and replicates our high-quality in-person research experiences. We also support our clients with other platforms as well. As the business continues to grow, we are looking for a Qualitative Interview Host to assist the Market Research Project Management team with the day-to-day call management of market research studies to ensure assigned projects successfully complete on time, while meeting and exceeding client expectations. Essential Duties and Responsibilities: - Be a point of contact for technical platform issues for both internal and external users - Assess technical support level of user to provide appropriate support in a timely manner - Prepare respondents in advance to join their scheduled interviews on time - Facilitate start of scheduled interviews and provide troubleshooting support as needed - Support moderator and interpreter trainings prior to the start of the project - Triage and communicate issues to the QualStage Product Owner and Engineering team - Document technical issues and resolutions to support customers and improve internal processes - Stay up-to-date on product features and enhancements, and be able to provide internal technical guidance as needed Qualifications - Bachelor’s degree or equivalent work experience preferred - Multilingual in at least ONE of the following languages: French, Finnish, Dutch, Danish, Swedish, and Asian languages - Experience supporting customers with Qualitative online platforms preferred - Strong working knowledge of Windows and Apple operating systems and product suites; internet browsers including Safari, Microsoft Edge, Chrome, and Firefox as well as Apple and Android mobile devices - Previous experience in customer service or call centre experience is a plus - Must have the ability to work in a team environment - Exceptional written and verbal communication skills - Excellent interpersonal skills and a demonstrated ability to interact with all levels within the organization - Able to communicate technical steps in a friendly and simplistic manner - both verbal and written - Well-developed analytical and problem-solving skills; the ability to quickly solve problems as they present as well as proactively identify and resolve potential issues - A self-motivated individual with exceptional time management, organizational skills, and self-discipline Requirements - Operating hours between 07.00 - 18.00 EST time zone - Please state your languages and submit CVs in English

EST (UTC-5)

Contract Manager (Remote)

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Manager38 days ago

Company Description M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Contract Manager. Job Description - Manage the full contract lifecycle (intake, drafting, review, negotiation, execution, amendments, renewals, and close-out) for client, supplier, partner, and other third-party agreements, including Master Services Agreements, Statements of Work, and Non-Disclosure Agreements. - Review and analyze contract requirements, special provisions, and terms and conditions (including pricing, scope, IP, confidentiality, SLAs, and limitation of liability) to identify risks and ensure alignment with company policy, applicable laws, and regulations. - Develop negotiation strategies and lead or support negotiations in time-sensitive situations; recommend alternatives, document positions, and escalate non-standard terms for approval as needed. - Draft, revise, and prepare contract documents for internal review, approval, and signature; ensure accuracy, completeness, and proper authorization prior to execution. - Coordinate the contract review process and solicit input from internal stakeholders (e.g., Sales, Compliance, Finance, Legal, Information Security, and Management) to confirm requirements and resolve issues efficiently. - Evaluate and manage requests for contract changes, including amendments, change orders, and revisions to Statements of Work; maintain version control and an auditable record of approvals and deviations. - Administer executed agreements, including tracking key obligations, deliverables, milestones, renewals, and notice periods; support ongoing compliance and contract close-out activities. - Maintain and continuously improve contract administration policies, systems, procedures, templates, standard clauses, and negotiation playbooks to streamline processes and reduce cycle times. - Provide guidance to internal teams on contract interpretation and commercial terms; support training and process communications to promote consistent contracting practices. - Maintain accurate contract records and reporting in contract management tools; develop and monitor metrics/KPIs (e.g., cycle time, renewal pipeline, and exceptions) and prepare status updates for leadership as requested. - Support commercial contract matters related to licensing agreements, data use arrangements, renewals, and new business; coordinate with stakeholders to ensure timely execution and implementation. Qualifications - Bachelor’s Degree or equivalency - Minimum of 3+ years of experience in a similar position - Experience in working on market research contracts preferred - Knowledge of legal terminology and principles relevant to commercial contracts. - The ability to analyze legal documents for accuracy. - Experience with contract management solutions. - Excellent written and oral communication skills. - Excellent skills in Microsoft Excel, Word, and Outlook. Additional Information *M3 reserves the right to change this job description to meet the business needs of the organization Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: - Health and Dental - Life, Accident and Disability Insurance - Prescription Plan - Flexible Spending Account - 401k Plan and Match - Paid Holidays and Vacation - Sick Days and Personal Day M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate. #LI-MM1 #LI-Remote

United States

Market Research Associate (Danish Speaking) - Remote

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Research Analyst38 days ago

Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Division: This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland. Job Description Essential Duties and Responsibilities: Including, but not limited to the following: Project Recruitment - Ensure that recruitment tasks assigned for projects in Scandinavia region and any other QQFS assigned markets are fully executed - Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects - Scheduling interviews - Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery - Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs - Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners - Ensure that outsource targets for allocated markets are achieved Panel building and engagement - Ensure that monthly registrations targets are met for Scandinavia region - and any other QQFS assigned markets are fully executed - Execute the allocated panel building initiatives in Scandinavia region - and any other QQFS assigned markets are fully executed - Call new registrants to confirm and update email addresses - Call users to reactivate their accounts - Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution - Work with the Project Management team to resolve project specific issues for members/respondents - Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution - Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System - Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels - Provide high quality support to M3 Global Research members via telephone and email/support ticket communication - Work with other members of the global Panel team, report and resolve potential issues with internal and external systems and processes - Investigate fraud respondents and take action based on M3 data quality procedures - Complete the verification process for newly registered members - Complete link testing for online Market Research projects and overlays for qualitative online screeners Qualifications Knowledge, Skills, Abilities: - Fluency in Danish and English and ONE other language is preferred: (French, German, Finnish, Swedish, Norwegian, Dutch) - Exhibit clear and effective communication both verbally and written with diverse audiences - Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities - Detail oriented with excellent analytical and investigative skills - Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported. Additional Information Working hours: Shift rotation: 09.00 - 17.30 / 10.00 - 18.30 (CET) Monday - Friday Please submit your CV in English #LI-LC1 #LI-Remote

Sweden

Market Research Associate (Dutch AND French speaking) Remote

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Division: This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland. Job Description Essential Duties and Responsibilities: Including, but not limited to the following: Project Recruitment - Ensure that recruitment tasks assigned for projects in Belgium, Switzerland or any other QQFS assigned markets are fully executed - Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects - Scheduling interviews - Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery - Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs - Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners - Ensure that outsource targets for allocated markets are achieved Panel building and engagement - Ensure that monthly registrations targets are met for in in Belgium, Switzerland - Execute the allocated panel building initiatives for Belgium and Switzerland across multiple channels - Call new registrants to confirm and update email addresses - Call users to reactivate their accounts - Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution - Work with the Project Management team to resolve project specific issues for members/respondents - Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution - Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System - Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels - Provide high quality support to M3 Global Research members via telephone and email/support ticket communication - Work with other members of the global Panel team, report and resolve potential issues with internal and external systems and processes - Investigate fraud respondents and take action based on M3 data quality procedures - Complete the verification process for newly registered members - Complete link testing for online Market Research projects and overlays for qualitative online screeners Qualifications Education and Training Required: Degree level or equivalent or equivalent experience Knowledge, Skills, Abilities: - Fluency in Dutch and English, and other of the following languages would be preferred: Swedish, Norwegian, Danish, Dutch, German - Exhibit clear and effective communication both verbally and written with diverse audiences - Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities - Detail oriented with excellent analytical and investigative skills - Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported. Additional Information Working hours: 9.00 - 17.30 CET or twice a week 9.30 – 18.00 CET (day confirmed on a monthly basis) #LI-LC1 #LI-Remote

United Kingdom

Market Research Associate (Dutch AND French speaking) Remote

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Division: This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland. Job Description Essential Duties and Responsibilities: Including, but not limited to the following: Project Recruitment - Ensure that recruitment tasks assigned for projects in Belgium, Switzerland or any other QQFS assigned markets are fully executed - Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects - Scheduling interviews - Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery - Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs - Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners - Ensure that outsource targets for allocated markets are achieved Panel building and engagement - Ensure that monthly registrations targets are met for in in Belgium, Switzerland - Execute the allocated panel building initiatives for Belgium and Switzerland across multiple channels - Call new registrants to confirm and update email addresses - Call users to reactivate their accounts - Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution - Work with the Project Management team to resolve project specific issues for members/respondents - Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution - Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System - Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels - Provide high quality support to M3 Global Research members via telephone and email/support ticket communication - Work with other members of the global Panel team, report and resolve potential issues with internal and external systems and processes - Investigate fraud respondents and take action based on M3 data quality procedures - Complete the verification process for newly registered members - Complete link testing for online Market Research projects and overlays for qualitative online screeners Qualifications Education and Training Required: Degree level or equivalent or equivalent experience Knowledge, Skills, Abilities: - Fluency in Dutch and English, and other of the following languages would be preferred: Swedish, Norwegian, Danish, Dutch, German - Exhibit clear and effective communication both verbally and written with diverse audiences - Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities - Detail oriented with excellent analytical and investigative skills - Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported. Additional Information Working hours: 9.00 - 17.30 CET or twice a week 9.30 – 18.00 CET (day confirmed on a monthly basis) #LI-LC1 #LI-Remote

Sweden

Research Associate (Remote)

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Company Description About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Research Associate with Michael Allen Company! About the Business Unit: Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement. Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers. By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives Job Description Research Associates are entry-level analysts who form the project team foundation for client engagements. They are responsible for a wide range of activities from data acquisition to analysis and summarization for client presentations. This position will: - With clear guidance identify and acquire project data. - Build datasets from secondary sources and/or primary research for project-specific modeling including cleaning, restructuring and validating data. Primary research projects include instrument design, survey QC and testing, as well as analysis and reporting. - Conduct prescribed analysis accurately. - Identify potentially meaningful findings and significant insights from analysis. - Fill data holes as needed to support conclusions. - Prepare simple charts, graphs and supporting report materials for assigned project areas, write key findings. - Summarize findings clearly and contribute to internal discussions. - Identify ways to work more efficiently. - Abide by firm operating procedures and client policy requirements including pharmacovigilance. Research Associates must work both independently and as part of a project team to deliver high quality, error-free work in an efficient manner; report to Consultants, Managing Consultants and/or Executives during the course of an engagement; and work simultaneously on multiple client engagements, demonstrating solid project management skills. Illustrative data modeling/statistical analyses include general linear models, linear, non-linear and logistic regression analyses; decision tree analysis (CHAID and C&RT); latent class modeling and clustering algorithms; econometric modeling; experimental design and hypothesis testing; ANOVA analysis; survival analysis; time series and forecasting. Typical engagements include; market identification, sizing and prioritization studies; epidemiology studies; new product uptake and demand forecasting; patient flow and journey analysis; market structure analysis; customer segmentation; account potential and performance evaluation; customer targeting; marketing and sales promotion response measurement; resource allocation modeling; and uncovering marketplace insights. Qualifications - Master’s degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or related quantitative field from an elite institution, including Ivy League institutions, with a strong academic record. - Relevant work experience as a teaching or research assistant while pursuing an advanced degree or during summer internships is preferred. - Demonstrated analytical skills—understands the advantages and limits of different analytical approaches and studies and their findings including regression, significance testing, clustering algorithms and modeling techniques. - Strong analytic and quantitative reasoning and enjoy problem solving. - Exposure to healthcare, econometric or statistical large scale data set management and analytics in classroom or internship setting. - Successful candidates will have excellent interpersonal skills. They must be able to communicate complex ideas effectively - both verbally and in writing, work well on teams demonstrating leadership qualities, and handle multiple commitments and frequent deadlines. - Capable of collaborating with client teams members from varied functional areas including market research, business analytics, marketing and market science. - Familiarity with healthcare industry stakeholders, issues and events preferred. - The ideal candidate will have a genuine passion for applying innovative analytics to solve real-world business problems. - Proficiency in MS Office products required, experience developing Excel-based spreadsheets with macros and visual basic. Experience with statistical packages is highly desired, e.g., SPSS, SAS, R, or STATA. - Exposure to Big Data and Business Intelligence tools e.g., SQL, Vertica, Hadoop, Hive, Spark, Tableau; with fundamental understanding of data management principles and programming experience. Additional Information A career opportunity with MAC offers competitive wages, and benefits such as: - Health and Dental - Life, Accident and Disability Insurance - Prescription Plan - Flexible Spending Account - 401k Plan and Match - Paid Holidays and Vacation - Sick Days and Personal Days *M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1 #LI-Remote

United States

Director of Business Development (Remote)

M3USA

M3USA is a medical technology company based in Fort Washington, Pennsylvania, providing the life-science industry with highly targeted interactive marketing, ed

Director43 days ago

Company Description The Medicus Firm (TMF), a part of M3USA, is a national healthcare recruitment firm with a mission to be the market leader which is most respected for its Performance, People, and Partnerships. One of the largest physician recruitment companies in the US, TMF focuses on providing the most efficient and effective recruiting services to hospitals and healthcare employers nationwide with unmatched sophistication, consultation, and market insight. Due to its transparent and consultative approach, The Medicus Firm is a nine-time winner of the Best of Staffing Client Satisfaction award, presented by ClearlyRated. By providing a collaborative work environment with a competitive compensation model, TMF has successfully built an accomplished team that is the recipient of multiple awards for its culture. Due to our continued growth, we are hiring for a Director of Business Development with The Medicus Firm, an M3 company. As part of the M3 family of companies, The Medicus Firm benefits from M3’s physician reach through millions of active physicians who regularly participate in market research, continuing education, clinical research, professional enrichment, etc. About M3USA M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Job Description The most successful candidate will be a healthcare sales consultant experienced in working with hospital CEOs, Vice Presidents and Director-level healthcare executives. - Manage efforts in a 2-5 state territory - Schedule webinars & face to face meetings with prospective clients to obtain signed contracts - Travel to your region 5 days each month - Contact and build a rapport with hospital/practice administrators to gain knowledge of their practice needs and recruiting efforts - Maintain organization within territory and provide timely information and follow-up contact - Effectively present information and respond to questions accurately using a variety of venues including webinars and phone Qualifications - Healthcare Business Development Experience Required - 3+ years of sales experience preferred - Including: Inside Sales, Outside Sales, B2B Sales and Cold Calling - Build rapport quickly - Outgoing personality - Ability to pursue and generate leads - Possess excellent written and verbal communication skills - College degree preferred - Must have a valid Driving License - Most Important: Ability to work within our Core Values: Commitment, Integrity, Trust, Extra Mile and Continuous Improvement Additional Information A career opportunity with M3USA offers competitive wages, and benefits such as: - Health and Dental - Life, Accident and Disability Insurance - Prescription Plan - Flexible Spending Account - 401k Plan and Match - Paid Holidays and Vacation - Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-LB1

United States

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