• The Director of Business Development is the leader responsible for driving revenue growth, client acquisition, partnership development, and market expansion across CSD Access. • This role provides strategic and operational leadership of the Business Development function, overseeing the full sales lifecycle, from prospecting and outreach through proposal, negotiation, and close to support both CSD Access Direct (Direct Video Calling) and CSD Access Services (Interpreting & Captioning). • Reporting directly to the Division President, the Director translates organizational growth strategy into actionable sales plans, manages the BD team's day-to-day execution, and ensures the pipeline is healthy, accountable, and consistently advancing. • The Director serves as a key contributor to CSD Access's market positioning and is responsible for building and maintaining high-value client and partner relationships across corporate, healthcare, government, education, and nonprofit sectors.

• Identify and develop regional and national business opportunities across DeafHealth’s flagship healthcare navigation and benefits enrollment services, as well as its portfolio of health education, training, and research offerings. • Own the DeafHealth partner pipeline end-to-end – prospecting, qualifying, proposing, negotiating, and finalizing – including preparing presentations and proposals that represent the full range of DeafHealth services. • Support revenue forecasting and partner-facing pipeline intelligence to inform partnership strategy and readiness. • Drive execution toward signed MOUs, service-level agreements, and multi-year contracts with institutional partners, contributing to DeafHealth's growth and sustainability goals. • Build and cultivate long-term relationships with institutional partners, articulating DeafHealth's service model, capabilities, and compliance to address complex organizational needs. • Lead and coordinate proposal, RFP, and application responses, ensuring submissions are accurate, compliant, and compelling. • Support existing partner relationships through responsive follow-up, sharing relevant updates, and identifying opportunities for new services or expanded scope. • Leverage professional and community networks to surface opportunities, partnerships, and market insights that support DeafHealth's growth. • Monitor industry developments and market trends to anticipate opportunities and time outreach effectively. • Represent DeafHealth at industry, community, and partner-focused events to build awareness, generate new connections, and support new partnership opportunities. • Maintain accurate and timely documentation of pipeline activity to support tracking, planning, and reporting. • Coordinate closely with other divisions on shared institutional relationships and joint pursuits. • Perform other duties as assigned.

Role Description - Prospectar ativamente grandes empresas (outbound), mapeando decisores dentro do nosso perfil ideal de cliente. - Construir e executar cadências multicanal — LinkedIn, e-mail e telefone — com mensagem afiada e personalizada. - Agendar reuniões qualificadas para os executivos de vendas, com contexto claro sobre a dor e o momento de cada conta. - Pesquisar contas, entender o cenário tributário de cada empresa e traduzir isso em uma abordagem relevante. - Manter o CRM sempre atualizado. - Bater metas de atividade e de reuniões qualificadas geradas. - Trabalhar lado a lado com Marketing e Vendas no refinamento da mensagem, do ICP e das cadências. Qualifications - Experiência com prospecção B2B enterprise. - Familiaridade com ferramentas de prospecção (CRM, LinkedIn, DRIVA, e-mail) e disposição para usar dados a seu favor. - Comunicação escrita e verbal clara, direta e persuasiva. - Resiliência e orientação a metas.

Role Description Cruise Critic is looking for a driven, entrepreneurial Manager of Partnerships & Business Development to lead the identification, pursuit, and activation of high-value commercial relationships outside of the core cruise endemic category. - This is a hunter role — built for someone who thrives on opening doors, building pipelines from scratch, and closing partnerships that create real, measurable value. - You will be the primary driver of new revenue from ancillary travel categories and emerging verticals. - You will sit within the Growth Partnerships Pod, working in close collaboration with the Pod's activation, product, and strategy leads. What You'll Do - New Business Development & Pipeline Building: - Proactively identify, target, and pursue partnership opportunities across ancillary travel verticals. - Build and manage a robust, structured pipeline of prospective partners. - Lead all stages of the business development cycle: outreach, qualification, pitching, negotiation, and deal closure. - Develop and own a prospecting framework and prioritization approach. - Represent Cruise Critic at industry events, trade shows, and networking opportunities. - Commercial Strategy & Opportunity Evaluation: - Assess commercial viability and strategic fit of new partnership opportunities. - Develop pricing models, revenue-share structures, and commercial terms. - Work with internal stakeholders to build compelling, data-informed business cases. - Maintain a clear view of the competitive landscape and emerging monetization models. - Provide accurate forecasting and pipeline reporting to senior leadership. - Partner Relationships & Stakeholder Management: - Serve as the senior external face for Cruise Critic in new partner conversations. - Collaborate with the Growth Partnerships Pod to ensure smooth handoff from deal close to partner activation. - Act as a key liaison between new partners and internal teams. - Support expansion opportunities where new partners evolve into deeper relationships. - Cross Functional Collaboration: - Work closely with Product, Editorial, Marketing, CRM, and AdOps. - Partner with the Pod's product and activation leads to define clear launch paths. - Provide commercial intelligence and market insight to inform broader business strategy. - Contribute to the development of scalable processes, pitch materials, and commercial frameworks. Qualifications - 5-10 years of experience in business development, partnerships, or commercial roles. - Demonstrable track record of hunting and closing net-new commercial partnerships. - Proven ability to operate effectively with a global-first mindset. - Experience building partnerships across ancillary travel categories or consumer marketplaces. - Familiarity with digital media commercial models including sponsorship and performance-based structures. - Experience with Salesforce or equivalent CRM for pipeline management and forecasting. Key Skills - Proven hunter mentality — proactive and motivated by opening new doors. - Strong commercial acumen and ability to develop pricing and revenue-share models. - Exceptional ability to build rapport quickly and influence senior decision-makers. - Strategic thinking balanced with a bias for action and execution. - Strong negotiation, presentation, and communication skills. - Analytical mindset with the ability to interpret data and build business cases. - Self-motivated, resilient, and comfortable operating in ambiguous environments. - Highly collaborative — able to work cross-functionally. Performance Indicators - New partner pipeline volume & value. - Number of new deals closed. - Revenue generated from new verticals. - Pipeline-to-close conversion rate. - Time from deal close to partner activation. - Market coverage. Benefits - Competitive compensation packages, including base salary and annual bonuses. - Flexibility to suit your lifestyle with a remote-friendly approach. - Flexible schedule promoting work-life balance. - Donation matching for qualifying charitable donations. - Tuition assistance for qualified programs. - Lifestyle benefit for personal spending. - Travel perks including discounts. - Employee assistance program for life challenges. - Health benefits with great coverage and competitive premiums. - Generous referral scheme for successful candidate referrals. Salary Range The salary range for this role is $130,000-140,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.