Computer Task Group, Inc

Role Description CTG is seeking to fill a SAP Treasury & Risk Management (TRM) Consultant position for our client. Join a high-impact SAP transformation initiative as a SAP Treasury & Risk Management (TRM) Consultant. In this role, you will lead the design, configuration, and implementation of SAP S/4HANA Treasury solutions, working closely with business stakeholders to deliver enterprise-wide Treasury, In-House Banking, and payment solutions. This is an excellent opportunity for an experienced SAP consultant with multiple end-to-end implementations and deep Treasury expertise. Location: Remote Duration: 18 months Duties - Lead end-to-end SAP Treasury & Risk Management (TRM) implementations from project preparation through go-live. - Configure SAP S/4HANA Treasury, In-House Banking (IHB), and Advanced Payment Management (APM). - Design integrated Treasury solutions that align with business objectives and industry best practices. - Analyze business requirements and translate them into scalable SAP solutions. - Integrate SAP Treasury with Finance and related SAP modules. - Support Multi-Bank Connectivity (MBC) integrations with financial institutions. - Collaborate with cross-functional teams throughout design, testing, deployment, and post-production support. - Provide functional leadership, solution architecture guidance, and trusted business consulting. - Produce functional specifications, configuration documentation, and knowledge transfer materials. - Ensure successful project delivery while managing project timelines, risks, and client expectations. Skills - Expert-level SAP Treasury & Risk Management (TRM) configuration. - Deep expertise with SAP S/4HANA Finance and Treasury. - Hands-on experience with: - Treasury & Risk Management (TRM) - In-House Banking (IHB) - Advanced Payment Management (APM) - Strong understanding of Treasury operations, liquidity management, payments, and financial risk management. - Experience integrating SAP Treasury with other SAP modules and external banking systems. - Multi-Bank Connectivity (MBC) implementation experience preferred. - Strong analytical, communication, and problem-solving skills. - Proven project leadership and stakeholder management abilities. Experience - Minimum of four full lifecycle SAP TRM implementations as a Consultant or Solution Architect. - Extensive SAP S/4HANA Treasury implementation experience. - Experience implementing In-House Banking (IHB) and Advanced Payment Management (APM). - Multiple SAP certifications preferred. - Experience implementing Multi-Bank Connectivity (MBC) is highly desirable. - Previous experience supporting Treasury transformation projects within large enterprise organizations. - Experience with leading financial services institutions is strongly preferred. Education - Bachelor's degree in Information Technology, Computer Science, Finance, Business, or a related discipline, or equivalent experience. - SAP certifications in Treasury, Finance, or SAP S/4HANA are highly preferred. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! Salary The expected base salary for this position ranges from $60.00 to $65.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking an experienced Enterprise Data Architect to assess, design, and optimize enterprise data architecture across on-premises and hybrid environments. This role will focus on data modeling, integration, ETL/ELT architecture, metadata management, and data governance while partnering with cross-functional teams to improve enterprise data quality, scalability, and accessibility. Location: Remote or Dallas, TX (preferred) Duration: 2 months Duties: - Design and evaluate enterprise data architecture and integration solutions. - Analyze SQL and NoSQL database schemas and recommend improvements. - Develop conceptual, logical, and physical data models. - Design ETL/ELT processes and enterprise data pipelines. - Create data mapping and transformation specifications. - Assess and improve data quality through profiling and validation. - Document data lineage, source-of-truth, and governance standards. - Support API integrations using REST, SOAP, and event-driven architectures. - Implement metadata management and data cataloging best practices. - Analyze edge application data models and enterprise integration requirements. - Collaborate with business and technical teams to establish enterprise data standards. Qualifications - SQL and NoSQL database schema analysis - Enterprise data architecture (on-premises and hybrid environments) - Conceptual, logical, and physical data modeling - ETL/ELT design and data pipeline development - Data transformation and mapping frameworks - REST, SOAP, and event stream integration - Data profiling and data quality assessment tools - Data lineage and source-of-truth tracking - Data cataloging and metadata management tools - Experience with edge application data models - Strong analytical, communication, and documentation skills Requirements - 8+ years of enterprise data architecture or data engineering experience. - Proven experience designing enterprise data models and integration architectures. - Experience implementing data governance, metadata management, and data quality initiatives. - Experience working within large enterprise environments. - Ability to communicate effectively with technical and business stakeholders. Education - Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related discipline. - Equivalent professional experience will also be considered. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! Salary The expected base salary for this position ranges from $50.00 to $55.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking an experienced Full Stack .NET Developer to join our client's development team. This role is ideal for a developer who enjoys building modern web applications, developing scalable APIs, and collaborating across cross-functional Agile teams. You'll leverage the latest Microsoft technologies and AI-assisted development tools to deliver high-quality enterprise solutions. Location: Remote Duration: 3 months Key Responsibilities - Develop and maintain enterprise web applications using C#, ASP.NET Core, React, and RESTful APIs. - Design scalable backend services and integration layers using modern .NET architecture. - Build responsive, user-friendly web interfaces with React. - Develop and optimize SQL Server, Azure SQL, and MySQL database solutions. - Create secure, maintainable, and well-tested application code. - Participate in architecture reviews, code reviews, and Agile development activities. - Utilize AI-assisted development tools such as GitHub Copilot or Cursor to improve productivity and code quality. - Support CI/CD pipelines using Azure DevOps and modern DevOps practices. - Troubleshoot production issues and contribute to continuous application improvements. Qualifications - C# - .NET Framework / ASP.NET Core - RESTful API Development - React - HTML5, CSS3, JavaScript - SQL Server, Azure SQL, MySQL - Entity Framework - MVC - Azure DevOps - Git - CI/CD - GitHub Copilot, Cursor, or similar AI-assisted development tools - Agile/Scrum Preferred Qualifications - Experience designing scalable enterprise applications. - Strong understanding of software architecture and application performance optimization. - Experience with ORM technologies and modern backend design patterns. - Excellent communication and collaboration skills. - Passion for learning new technologies and development best practices. Education - Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. - Equivalent professional experience will also be considered. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! Salary The expected base salary for this position ranges from $50.00 to $55.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking dynamic and experienced Integration Architects to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with CTG solution architects and our customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents. You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our solutions, customer success, and ultimately, patient outcomes. Key Responsibilities - Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms. - AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases. - Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment. - Cross-Functional Collaboration: Work closely with CTG technical, healthcare solutions and sales teams to develop integration solutions to meet our customer’s needs. - Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency. Qualifications - Bachelor's or Master's degree in Computer Science, Business or a related field. - Minimum of 5 years of experience in healthcare implementation or product management. - Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies. - Experience with healthcare data and interoperability standards (such as FHIR, HL7v2, proprietary APIs, etc.). - Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc. - Proven ability to cultivate strong customer relationships and deliver exemplary product support. - Demonstrated proficiency in translating external stakeholder needs into internal product requirements. - Comfortable reading and debugging Python. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Requirements - CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. Benefits - The expected base salary for this position is up to $145,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking an experienced Sr. Observability Engineer to lead the architecture, engineering, and optimization of enterprise observability platforms supporting large-scale infrastructure and applications. This senior engineering role will drive platform reliability, scalability, AIOps initiatives, and observability governance while partnering with cross-functional technology teams to deliver innovative monitoring solutions. If you're passionate about designing highly reliable enterprise monitoring platforms, advancing AIOps capabilities, and driving observability strategy across a complex enterprise environment, we encourage you to apply. Location: Remote Duration: 10 months Key Responsibilities - Lead the architecture, design, and implementation of enterprise observability platforms. - Design scalable monitoring solutions using technologies such as Dynatrace, Datadog, IBM SevOne, and ServiceNow ITOM. - Develop and enforce observability standards, instrumentation strategies, governance models, and data architectures. - Drive AIOps initiatives, including intelligent automation, Davis AI, causal analysis, and proactive root cause identification. - Optimize enterprise monitoring environments by reducing alert fatigue, controlling log growth, and improving platform cost efficiency. - Collaborate with engineering, architecture, operations, business stakeholders, and vendors to deliver enterprise monitoring solutions. - Mentor engineers and provide technical leadership across observability initiatives. - Develop technical standards, documentation, architectural guidance, and best practices. - Ensure compliance with enterprise security, audit, risk management, and regulatory requirements. Qualifications - 10+ years of combined education and professional experience in systems engineering, infrastructure architecture, or enterprise platform engineering. - Extensive experience designing and scaling enterprise observability platforms. - Expert knowledge of Dynatrace, IBM SevOne, Datadog, or comparable enterprise monitoring technologies. - Strong experience with observability architecture, metrics, logs, traces, alerting strategies, and data modeling. - Hands-on expertise with AIOps, AI-driven analytics, intelligent automation, and root cause analysis. - Strong understanding of IT Service Management (ITSM), infrastructure lifecycle, and enterprise architecture. - Excellent analytical, troubleshooting, communication, and leadership skills. Requirements - Bachelor's degree in Computer Science, Computer Engineering, or a related discipline. - 10+ years of infrastructure engineering or enterprise architecture experience. - Experience integrating observability platforms with ServiceNow ITOM and enterprise IT operations tools. - Experience with cloud infrastructure, virtualization, distributed systems, and large-scale enterprise environments. - Proven ability to translate complex business requirements into scalable technical solutions. - Experience with project estimation, budgeting, and technical planning. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Benefits - The expected base salary for this position ranges from $67.17 - $111.94/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefits package is also offered. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you!

Role Description CTG is seeking an experienced SAP Ariba Functional Consultant to support production and post-go-live SAP Ariba environments. This role focuses on Supplier Lifecycle and Performance (SLP) and Guided Buying, partnering with procurement and business stakeholders to optimize processes, resolve functional and integration issues, and support ongoing enhancements. Location: Remote Duration: 5 Months Qualifications - Hands-on SAP Ariba production/post-go-live support experience - Strong expertise in SLP and Guided Buying - Procurement and supplier management process knowledge - Experience troubleshooting integration and data issues - Excellent stakeholder communication skills Requirements - IBM Maximo experience (preferred) - SAP Ariba to ERP integration experience (preferred) - SAP MM or other enterprise procurement platform exposure (preferred) - Bachelor's degree in Information Technology, Computer Science, Business Administration, Supply Chain Management, or a related field - Equivalent combination of education and relevant experience will also be considered - SAP Ariba certifications are a plus - Excellent verbal and written English communication skills - Ability to interact professionally with a diverse group Benefits - Expected base salary ranges from $60.00 to $65.00/hour - Salary offers are based on relevant skills, training, experience, education, market factors, and licensure or certifications obtained - Competitive benefit package offered Company Description CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. - Vision to be an indispensable partner to clients and the preferred career destination for digital and technology experts - More than 9,000 team members in over 15 countries - Combining global expertise with local insight to deliver innovative solutions - Operating across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer.

Role Description CTG is seeking a Nurse Informaticist to serve as a strategic liaison between clinical operations, information technology, and healthcare leadership to optimize the use of technology in patient care delivery. This role leverages clinical expertise, workflow analysis, data analytics, and health information technology to improve patient outcomes, enhance clinician efficiency, support regulatory compliance, and drive organizational transformation. The Nurse Informaticist collaborates with interdisciplinary teams to design, implement, maintain, and optimize electronic health record (EHR) systems and clinical applications while promoting evidence-based practice, change management, and continuous process improvement. Key Responsibilities - Clinical Informatics Leadership - Serve as the primary liaison between clinicians, operational leaders, and technical teams. - Translate clinical and business requirements into technology solutions that improve care delivery and user experience. - Provide leadership and guidance on clinical informatics strategy, governance, and best practices. - Support organizational initiatives focused on quality improvement, patient safety, and operational excellence. - EHR Optimization and Implementation - Lead implementation, optimization, and sustainment of clinical applications, including Epic, Cerner, and integrated healthcare technologies. - Design and improve workflows related to ambulatory, inpatient, care management, population health, home health, hospice, women's health, and specialty service lines. - Develop clinical decision support tools, order sets, alerts, documentation templates, and workflow enhancements. - Participate in system upgrades, testing, validation, and go-live activities. - Workflow Analysis and Process Improvement - Conduct workflow assessments, gap analyses, and operational readiness evaluations. - Apply Lean, Kaizen, and continuous improvement methodologies to reduce inefficiencies and improve outcomes. - Design future-state workflows and facilitate adoption of technology-enabled care models. - Support telehealth, virtual care, and patient engagement initiatives. - Governance and Compliance - Develop and maintain governance structures supporting clinical applications, content management, quality reporting, and regulatory requirements. - Ensure compliance with healthcare regulations, quality reporting programs, information blocking requirements, and industry standards. - Partner with executive, quality, informatics, and clinical leadership to prioritize strategic initiatives. - Data Analytics and Population Health - Support quality improvement and population health programs through data analysis and reporting. - Utilize clinical and operational metrics to identify improvement opportunities and measure outcomes. - Collaborate on value-based care initiatives, quality reporting, and interoperability strategies. - Support integration efforts utilizing FHIR, USCDI, and other healthcare data exchange standards. - Education and Change Management - Develop and deliver training programs for providers, nurses, and operational teams. - Lead change management initiatives promoting successful adoption of new technologies and workflows. - Mentor informatics staff, clinicians, and organizational stakeholders. - Facilitate stakeholder engagement and communication throughout project lifecycles. Qualifications - Bachelor of Science in Nursing (BSN) required. - Active Registered Nurse (RN) license. - Minimum 5 years of clinical healthcare experience. - Minimum 3 years of clinical informatics, healthcare technology, or EHR optimization experience. - Experience with Epic, Cerner, or other enterprise EHR platforms. - Strong understanding of clinical workflows, quality reporting, regulatory requirements, and healthcare operations. - Excellent communication, facilitation, and leadership skills. Preferred Qualifications - Master's degree in Nursing Informatics, Healthcare Administration, Information Systems, or related field. - Informatics certification preferred (ANCC Nursing Informatics or equivalent). - Experience with Epic modules, population health, care management, clinical decision support, telehealth, and interoperability initiatives. - Knowledge of FHIR, USCDI, value-based care programs, and quality reporting frameworks. - Lean, Six Sigma, or process improvement training preferred. Core Competencies - Clinical Workflow Analysis - Nursing Informatics - EHR Optimization - Change Management - Process Improvement - Strategic Planning - Population Health - Clinical Decision Support - Healthcare Technology Integration - Governance Development - Quality Improvement - Stakeholder Management - Training and Education - Data-Driven Decision Making - Interdisciplinary Collaboration Ideal Candidate Profile The ideal candidate is a clinically experienced RN with strong informatics expertise who can bridge the gap between healthcare operations and technology. This individual demonstrates systems thinking, innovation, leadership, and a passion for improving patient care through optimized workflows, data-driven decision making, and effective technology adoption. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! Salary The expected base salary for this position ranges from $135,000 to $150,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking an experienced Computer Software Assurance (CSA) Consultant to support validation and compliance initiatives for GxP-regulated IT systems within a pharmaceutical/life sciences environment. The ideal candidate will possess extensive experience with Computer Software Assurance (CSA), Computer System Validation (CSV), risk-based validation methodologies, and regulatory compliance. This role partners closely with business and implementation teams to ensure compliant system implementations, validation documentation, and successful project delivery. Location: Remote Duration: 6 Months Key Responsibilities - Lead CSA and CSV activities for GxP-regulated systems throughout the system lifecycle. - Develop and execute risk-based validation strategies and testing approaches. - Author and review validation deliverables, including Validation Plans, Test Strategies, Risk Assessments, Test Scripts, Traceability Matrices, and Validation Summary Reports. - Facilitate solution design sessions with implementation teams and business stakeholders. - Ensure compliance with 21 CFR Part 11, EU Annex 11, ALCOA+, ISPE CSA guidance, and internal quality standards. - Support Quality Management System (QMS) processes, including deviation management, CAPA, and change control. - Validate data migration activities and establish migration rules for system implementations. - Provide validation support for Veeva and ServiceNow applications. - Collaborate with cross-functional teams to deliver compliant, high-quality technology solutions. Qualifications - Deep expertise validating GxP-regulated IT systems within the pharmaceutical or life sciences industry. - Strong knowledge of Computer Software Assurance (CSA) and Computer System Validation (CSV) methodologies. - Experience with end-to-end IT validation and risk-based testing. - Comprehensive understanding of 21 CFR Part 11, Annex 11, ALCOA+, and GxP compliance requirements. - Hands-on experience with change control, CAPA, deviation management, and validation documentation. - Working knowledge of Veeva and ServiceNow platforms. - Excellent communication, documentation, analytical, and collaboration skills. Preferred Experience - 5+ years of CSA, CSV, or IT Quality experience in regulated environments. - Experience supporting enterprise software implementations and upgrades. - Ability to lead validation efforts while partnering effectively with business and technical teams. Education - Bachelor's degree in Computer Science, Information Systems, Engineering, Life Sciences, or a related discipline preferred. Equivalent professional experience will be considered. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! Salary and Benefits The expected base salary for this position ranges from $50.00 to $55.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking an advanced support technician that displays superior performance in their role. The Senior support technician connects well with customers and clients while maintaining role model performance metrics. They will serve as a coach and mentor to Junior support technicians. The Senior support technician will also work one on one with the IT staff of clients in order to broaden troubleshooting and increase first level resolution. The Senior support technician will also be responsible for the creation and maintenance of knowledge base articles. - All responsibilities of a support technician - Help lead the support technicians to resolutions and coach/train as needed - Monitor support technician Real Time Adherence in Calabrio and offer support, assistance, and guidance as needed - Process web/email tickets efficiently to satisfy client-specific SLAs - Monitor ACD tickets to ensure that client-specific SLAs are met - Review support technician calls and tickets to measure for quality - Create client-specific documentation to assist support technicians in proper handling, resolution, or escalation of tickets - Maintain the accuracy of client-specific knowledge bases, survival guides, and all supplemental training materials - Serve as primary incident manager or point of escalation and point of contact for specific clients as needed - Serve as a mentor and/or trainer to support technicians - Provision accounts per client-specific requirements - Create distribution lists and shared inboxes in O365 - Perform other responsibilities as assigned Qualifications - Role Model attendance and performance metrics - Willingness to communicate in chat to help, encourage and guide peers - Initiative to look for opportunities for the team and individuals to improve and a willingness to share their ideas - Possess a positive and upbeat attitude that drives high team morale - Possess an aptitude to mentor and coach others - Reads and replies to emails in a timely and efficient manner - Motivated to have superior statistics on the Team Productivity Report - Ability to recognize high issues and understands how to handle them with urgency - Connects effortlessly with customers and co-workers - Willingness to take on a variety of duties on as needed basis depending on business needs - Willingness to learn new things and take on challenges - CompTIA+, Network+, or other certifications are preferred - Experience with provisioning accounts in Active Directory, Azure, O365 - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Requirements - CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. Benefits - The expected base salary for this position is up to $25.00/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered.

Role Description CTG is seeking to fill a Network Performance Monitoring Engineer opening for our client. Location: Remote Duration: 10 months Primary Responsibilities: - Lead the engineering, administration, and optimization of enterprise Network Performance Monitoring (NPM) platforms. - Design and manage network telemetry solutions utilizing SNMP, NetFlow, sFlow, IPFIX, and streaming telemetry. - Develop monitoring strategies that deliver comprehensive visibility across routers, switches, firewalls, load balancers, WAN, and cloud networking environments. - Build intelligent alerting, anomaly detection, and event correlation to improve operational efficiency and reduce alert fatigue. - Analyze network performance, identify bottlenecks, and drive root cause analysis for latency, packet loss, congestion, and routing issues. - Develop dashboards, reports, and KPI metrics supporting both operational teams and executive leadership. - Integrate network monitoring with enterprise observability platforms such as Dynatrace, ITOM, Splunk, Grafana, or similar technologies. - Automate monitoring workflows including device onboarding, dashboard creation, alert tuning, reporting, and proactive remediation. - Partner with Network Engineering, SRE, Infrastructure, and Application teams to improve monitoring coverage, incident response, and operational excellence. - Establish monitoring governance, standards, naming conventions, and enterprise best practices. Scope of Responsibilities: This senior engineering role is responsible for the design, implementation, administration, governance, and continuous improvement of enterprise Network Performance Monitoring capabilities. The successful candidate will provide technical leadership for monitoring platform architecture, telemetry collection, alert engineering, observability integration, performance analysis, automation, and operational excellence while ensuring scalable, reliable, and proactive monitoring across complex enterprise environments. Key areas of responsibility include: - Monitoring platform ownership, lifecycle management, upgrades, and capacity planning. - Network telemetry architecture utilizing SNMP, NetFlow, sFlow, IPFIX, streaming telemetry, and device metrics. - Alert engineering including thresholds, baselines, anomaly detection, event correlation, and noise reduction. - Network performance analysis, capacity planning, forecasting, and root cause analysis. - Development of operational and executive dashboards, reporting, and SLA metrics. - Integration with enterprise observability and IT Operations Management platforms. - Major incident support and subject matter expertise for network monitoring technologies. - Enterprise-wide monitoring coverage for on-premises, cloud, hybrid, and edge networking environments. - Governance, compliance, monitoring standards, metadata management, and enterprise architecture alignment. - Automation initiatives that improve MTTR, MTTD, monitoring coverage, and operational efficiency. Supervisory/Managerial Responsibilities: - No direct personnel management responsibilities. - Provide technical leadership, mentoring, and subject matter expertise across engineering teams. - Lead technical initiatives and promote enterprise monitoring best practices. Qualifications - Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline, or equivalent work experience. - 8+ years of enterprise network engineering or network performance monitoring experience. - Hands-on experience with Network Performance Monitoring platforms such as SevOne or comparable enterprise monitoring solutions. - Strong knowledge of SNMP, NetFlow, sFlow, IPFIX, streaming telemetry, routing, switching, WAN technologies, and cloud networking. - Experience developing dashboards, KPIs, telemetry pipelines, alerting strategies, and monitoring automation. - Proven experience performing network performance analysis, troubleshooting, root cause analysis, and capacity planning. - Experience with scripting or automation using Python, PowerShell, or similar languages. - Excellent analytical, troubleshooting, organizational, and communication skills. Requirements - Experience with enterprise observability platforms including Dynatrace, Splunk, Grafana, Prometheus, ITOM, or OpenTelemetry. - Experience supporting AWS, Azure, or Google Cloud networking environments. - Knowledge of Infrastructure as Code using Terraform, Ansible, or similar automation tools. - Experience implementing self-healing automation and proactive monitoring solutions. - Industry certifications such as CCNP, CCIE, Network+, or ITIL are preferred. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Benefits - The expected base salary for this position ranges from $55.98 to $93.29/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered. Company Description CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.