Title: Program Manager, Engagement & Outreach
Location: Remote (United States)
Department: Engagement & Education
Job Description:
About the role
The Pulitzer Center seeks a dynamic program leader to extend the reach and impact of our journalism through public programming and strategic community outreach. As Program Manager, Outreach, you'll design and lead diverse initiatives — from expert convenings and film festivals to grassroots partnerships and digital engagement strategies — that connect Pulitzer Center journalism to communities across the United States, with a particular focus on underrepresented and underserved populations.
This isn't a passive coordination role. You'll cultivate authentic relationships with community organizations, cultural institutions, and media outlets while overseeing the operational details that make programming successful. You'll also develop audience engagement strategies, lead monitoring and evaluation efforts to ensure meaningful impact, and mentor an Outreach Coordinator as we scale our community engagement work.
If you're energized by connecting journalism to public discourse, building community partnerships, and creating programming that meets people where they are, this role offers significant creative latitude and real impact within an organization known for supporting some of the world's most important reporting.
Responsibilities
USEO programming: initiatives & projects
- Designs and implements USEO outreach initiatives in line with key impact goals and work plan outputs.
- Organizes diverse events, workshops and related activities with partners, including but not limited to, expert convenings, film festivals and exhibitions.
- Works closely with other Engagement teams to align outreach efforts with broader audience development and distribution strategies.
- Initiates avenues for cross-team collaboration and pursues collaborative programming.
Partnership development and audience engagement
- Identifies, facilitates and maintains existing and new partnerships with community partners, media outlets and other key organizations to create programming and expand organizational visibility.
- Creates programming with non-partners and pursues formal partnerships
- Collaborate with Communications team to design and execute digital initiatives for USEO initiatives
- Develops and implements audience engagement and growth strategies that extend the reach of USEO initiatives across digital platforms and community-based programming.
- Identifies target audiences for USEO initiatives, applying an understanding of audience behavior to shape messaging, distribution, and engagement approaches.
- Designs and executes, in coordination with Communications team and organizational practices, multi-channel outreach strategies across platforms including social media, newsletters, events, radio and podcast and partnerships for USEO initiatives
Outreach monitoring and evaluation efforts
- Tracks audience engagement across programs and digital initiatives, using data to inform strategy and improve reach and impact
- Curates and analyzes data to assess USEO program engagement metrics to grow and refine strategies over time and to disseminate learnings across varying levels of the organization and, as needed, partners and broader public
- Researches survey and other monitoring and evaluation processes in collaboration with other Engagement teams including the Communication team
- Implements monitoring and evaluation processes for USEO initiatives
- Develops suggestions for program improvements and leads the implementation of changes.
Program administration and team leadership
- Directly supervises the Outreach Coordinator
- Provides guidance on project priorities, timelines, and strategy to ensure successful execution of outreach initiatives.
- Coordinates work plan development and accountability with the Outreach Coordinator in alignment with team and organizational impact goals.
- Oversees processing of payments and related documentation, including coordination of payments for journalist honoraria and related event expenses and tracking of financial commitments.
Participation in efforts & projects that support Pulitzer Center culture and values
- This may include task forces, training sessions, meetings, committees, special projects, organizational events, and any other activities that support the Pulitzer Center.
- Participate in the planning processes for the organization.
Qualifications
Required Qualifications
- 5+ years of progressive experience in community engagement, outreach, program management, or related fields
- Demonstrated success designing and executing programming that reaches diverse audiences
- Experience developing and managing partnerships with community organizations, media outlets, or similar entities
- Strong project management skills with ability to manage multiple initiatives simultaneously
- Excellent written and verbal communication skills with ability to tailor messaging for varied audiences
- Data-driven approach with experience tracking engagement metrics and applying learnings to improve programs
- Experience supervising or mentoring staff or direct reports
- Commitment to equity and inclusion and experience engaging with underrepresented communities
- Ability to work independently in a remote environment with strong self-direction and accountability
Preferred Qualifications
- Experience in journalism, media literacy, or civic engagement programming
- Knowledge of digital outreach strategies including social media, newsletters, and podcast/radio channels
- Background in or familiarity with monitoring and evaluation frameworks
- Experience working across distributed or cross-functional teams
- Established network in community engagement, journalism, or nonprofit sectors
- Familiarity with event production and logistics
Success Metrics
Your impact will be measured by:
- Partnership Growth: Expansion in number and diversity of community and organizational partnerships
- Audience Reach: Increased reach of Pulitzer Center journalism across underrepresented and underserved communities
- Program Quality: Consistent delivery of high-quality events and programming with documented outcomes
- Engagement Performance: Measurable engagement metrics across digital platforms and community-based initiatives
- Evaluation Rigor: Implementation of effective monitoring and evaluation processes that improve strategy over time
- Team Leadership: Effectiveness and growth of the Outreach Coordinator and quality of team collaboration
- Cross-Functional Collaboration: Quality of partnerships with Communications, Development, and other Engagement teams
Compensation & Benefits
- Salary Range: $65,000–$76,000 annually, commensurate with experience
- Comprehensive benefits package including health insurance, retirement plan with employer contribution, generous PTO, and professional development support
- Remote work arrangement with flexibility for work-life balance
Location & Work Arrangement
This position is fully remote and open to candidates located anywhere in the United States, with a preference for candidates in Eastern or Central time zones to facilitate collaboration with team members, organizational leadership, and community partners.
This role requires approximately 15–20% domestic travel annually for:
- Community partner site visits and programming events
- National and regional conferences and convenings
- Team meetings and organizational gatherings
- Co-hosted events and partnership activations
Compensation for US-based employees: Salary range listed above is for US-based employees. Our benefit package includes paid time off (holiday, vacation, parental and sick), health care coverage (including medical/dental/vision), health savings accounts 403(b) retirement plan, transit benefit, parental leave, and Life & ADD/LTD/STD Insurance.
