itD Tech

Role Description itD is seeking a Data Engineer IV to design, build, and optimize scalable data infrastructure that supports AI infrastructure and inference initiatives for a high-performing engineering organization. The ideal candidate will bring deep expertise in data engineering, AWS, large-scale ETL development, and analytics, with a proven track record of: - Building end-to-end data pipelines - Transforming raw data into production-ready datasets - Delivering reliable enterprise data solutions that improve operational efficiency and system reliability Location: Remote (Candidates must be located within the Pacific Time Zone.) Pay Rate: Depending on experience. Duration: 6 months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Design, develop, and maintain end-to-end data pipelines and scalable data architectures using AWS technologies. - Build and optimize ETL processes that transform raw data into structured, analytics-ready datasets. - Design, implement, automate, and support enterprise-scale data management systems that meet business and engineering requirements. - Partner with AI infrastructure engineers, data architects, and cross-functional stakeholders to improve data reliability, scalability, and operational efficiency. - Develop high-performance data processing solutions, prototypes, and proof-of-concept implementations to support infrastructure initiatives. - Manage data engineering projects through the full development lifecycle, from requirements gathering to deployment and ongoing optimization. - Identify opportunities to improve existing data processes, enhance system performance, and implement engineering best practices. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - Bachelor's degree in Computer Science, Computer Engineering, Data Engineering, or a related technical field. - 8+ years of experience in data engineering or a related technical discipline. - Experience designing and building end-to-end data pipelines from scratch using AWS. - Experience developing and maintaining large-scale ETL processes and enterprise data solutions. - Experience transforming raw data into structured, analytics-ready data models and tables. - Strong analytical skills with experience solving complex data engineering challenges. - Experience collaborating with data architects, software engineers, and cross-functional technical teams. - Excellent written, verbal, and presentation communication skills. Preferred Qualifications and Skills - Experience supporting AI infrastructure, machine learning platforms, or inference systems. - Infrastructure engineering or platform engineering experience. - Previous experience working in large-scale technology organizations. - Previous experience supporting Meta or similar enterprise environments. - Process improvement certifications such as Six Sigma, CBPP, BPM, ISO 20000, ITIL, or CMMI. Education - Bachelor's degree in Computer Science, Computer Engineering, Data Engineering, or a related technical field required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Role Description itD is seeking a Data Engineer III to design, build, and maintain scalable data architectures and enterprise data solutions that support business operations and enable data-driven decision-making. The ideal candidate will bring strong expertise in data engineering, ETL development, and AI-assisted coding tools, with a proven track record of delivering reliable, high-performance data pipelines and scalable data management systems. Location: Remote (Must be available to work PST hours) Duration: 5 Months Pay Rate: Competitive hourly W2 rate, depending on experience. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Design, develop, test, and maintain highly scalable enterprise data management systems. - Build, implement, automate, and optimize large-scale ETL processes and data pipelines. - Develop high-performance algorithms, prototypes, predictive models, and proof-of-concept solutions. - Ensure data architectures meet business requirements, performance expectations, and industry best practices. - Collaborate with data architects, modelers, and cross-functional IT teams to deliver data engineering initiatives. - Evaluate, maintain, and enhance existing data solutions to improve performance, reliability, and scalability. - Leverage AI coding tools to improve development efficiency and accelerate solution delivery. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 6–7 years of professional experience in Data Engineering. - Experience designing and maintaining scalable data architectures and enterprise data management systems. - Strong experience developing and maintaining large-scale ETL processes and data pipelines. - Experience building algorithms, predictive models, and proof-of-concept solutions. - Strong understanding of AI coding tools and AI-assisted software development. - Ability to work independently with minimal supervision while managing multiple priorities. - Proficiency with Microsoft SharePoint. - Strong written, verbal, and presentation communication skills. Preferred Qualifications and Skills - Experience collaborating with data architects, data modelers, and cross-functional IT teams. - Experience working in large enterprise environments. - Self-driven with strong problem-solving and analytical skills. - Experience delivering scalable, high-performance data solutions. - Familiarity with modern AI-assisted development practices. Education - Bachelor's degree in Computer Science, Computer Engineering, or a related technical field required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Role Description itD is seeking a Program Manager, Gong Engage to build and lead the engagement framework that drives successful adoption and long-term utilization of a global sales engagement platform across a large enterprise organization. This role will establish governance, stakeholder alignment, content engagement strategies, and product feedback processes that enable sustained seller productivity and business impact. The ideal candidate will bring deep experience in enterprise program management, sales enablement, and cross-functional stakeholder engagement, with a proven track record of delivering scalable operational frameworks that improve adoption and business outcomes. Location: Remote (U.S.) Duration: 12 months Responsibilities - Design and implement the governance framework that aligns cross-functional stakeholders throughout the lifecycle of a global sales platform initiative. - Develop and maintain an ongoing engagement model that supports the creation, refresh, and optimization of sales plays and content across regional teams. - Coordinate stakeholder alignment, communication strategies, and change management efforts to support large-scale platform transitions. - Establish scalable engagement structures, operating cadences, and collaboration models that drive adoption across business functions and geographic regions. - Partner with internal product management teams to capture, prioritize, and communicate platform enhancement requests and product feedback. - Define, monitor, and report on program engagement, adoption, and success metrics to executive leadership. - Collaborate with sales enablement, operations, and regional leadership teams to ensure consistent execution and continuous improvement of program initiatives. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - Proven experience leading complex, enterprise-scale program management initiatives across multiple cross-functional teams. - Hands-on experience with the Gong platform, including Gong Engage and related capabilities. - Demonstrated ability to build governance models, stakeholder engagement frameworks, and scalable operational processes. - Strong stakeholder management skills with the ability to influence teams and senior leaders without direct authority. - Experience defining and tracking program adoption, engagement, and performance metrics. - Experience coordinating global or multi-regional programs across diverse business functions. - Strong understanding of change management principles and operational program delivery. Preferred Qualifications and Skills - Experience with Salesforce (SFDC) integrations and the broader revenue technology ecosystem. - Background in sales enablement, seller productivity, or go-to-market operations. - Familiarity with run-the-business (RTB) frameworks and sales play methodologies. - Experience with sales engagement platforms and enterprise sales technology implementations. Education - Bachelor's degree in a relevant field or equivalent work experience required. Benefits - Comprehensive medical benefits. - 401(k) plan. - Paid holidays. - More benefits available. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow!

Role Description itD is seeking a Business Analyst IV to lead and maintain global financial credit operations by ensuring operational continuity, strengthening risk controls, and supporting AI-driven process transformation across enterprise finance functions. The ideal candidate will bring deep expertise in financial credit operations, credit risk management, and global process ownership, with a proven track record of driving operational excellence, regulatory compliance, and cross-functional business process improvements. Location: Remote Pay Rate: Depending on experience. Duration: 6 months Responsibilities - Lead day-to-day ownership of global end-to-end credit processes, including credit onboarding, credit application reviews, credit limit management, and account maintenance. - Ensure credit operations remain effective, compliant, and aligned with global best practices while minimizing financial risk and supporting revenue growth. - Support ongoing AI and automation initiatives by collaborating with Engineering, Product, and Finance teams to enhance AI-driven financial workflows. - Monitor AI-enabled operational processes, validate process performance, and ensure compliance controls remain embedded within automated workflows. - Partner with Global Risk, Finance, Revenue Operations, Legal, and Compliance teams to maintain strong financial controls, SOX compliance, and audit readiness. - Manage relationships with global BPO partners and oversee operational performance, process reporting, and continuous improvement initiatives. - Analyze operational metrics, identify process improvement opportunities, and provide recommendations that improve efficiency, scalability, and business outcomes. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - Bachelor's degree in Finance, Accounting, Business, Economics, or a related field. - 6+ years of experience in financial credit, credit risk management, collections, or revenue operations. - Strong knowledge of end-to-end credit management processes, including credit assessment, credit limits, portfolio management, collections, and dispute resolution. - Experience supporting AI, automation, or intelligent workflow solutions within finance or operations. - Strong understanding of financial controls, SOX compliance, audit requirements, and enterprise risk management. - Experience collaborating across Engineering, Product, Finance, Operations, and cross-functional business teams. - Experience managing or partnering with outsourced/BPO operations. - Strong analytical skills with experience using data to drive operational decisions and process performance. - Excellent stakeholder management and communication skills. Preferred Qualifications and Skills - Experience within technology, advertising, or other high-growth organizations. - Experience with AI agents, agentic workflows, or intelligent automation in financial operations. - Knowledge of credit scoring models, predictive analytics, or financial risk modeling. - Experience supporting global billing, invoicing, accounts receivable, and multi-region financial operations. - Experience with process mining, Robotic Process Automation (RPA), or intelligent automation platforms. - Professional certifications such as CICM, FCI, FRM, or PRM. - Previous experience in interim or contingent workforce assignments. - Experience working within Shared Services or Global Business Services organizations. Education - Bachelor's degree in Finance, Accounting, Business, Economics, or a related field required. Benefits - Comprehensive medical benefits. - 401k plan. - Paid holidays. - And more. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow!

Role Description itD is seeking a ServiceNow Developer to design, build, and enhance enterprise ServiceNow applications that strengthen security awareness, remediation, reporting, and operational transparency. The ideal candidate will bring deep expertise in ServiceNow application development, JavaScript, and systems integration, with a proven track record of delivering scalable, end-to-end solutions in complex enterprise environments. Location: Fully remote within the United States (Eastern or Central Time Zone preferred). Duration: 24 months Responsibilities - Design, develop, test, and deploy complete enterprise applications using the ServiceNow platform. - Develop custom ServiceNow functionality and user interfaces when out-of-the-box capabilities do not meet business requirements. - Integrate ServiceNow applications with external systems using REST-based APIs and data integrations. - Create and maintain automated test suites while troubleshooting, debugging, and optimizing application performance. - Design scalable application architectures and implement secure, scoped ServiceNow applications that protect application and data boundaries. - Import, transform, and manage data from multiple sources while integrating with database systems. - Leverage AI-powered development tools to accelerate application development, testing, debugging, and overall delivery. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 3–5 years of experience developing applications with ServiceNow and JavaScript. - Experience designing, developing, and implementing complete ServiceNow applications. - Strong experience building complex user interfaces using JavaScript frameworks such as Angular, React, Next.js, or similar. - Demonstrated experience implementing REST-based APIs to and from ServiceNow applications. - Extensive experience with Glide, AJAX, and Jelly scripting. - Experience creating and securing scoped applications within ServiceNow. - Experience integrating ServiceNow with database systems. - Demonstrated proficiency using AI development tools to accelerate ServiceNow development, testing, and debugging. - Experience independently managing the full software development lifecycle, from requirements gathering through implementation. - Native English proficiency with excellent verbal and written communication skills. - Must be based in a U.S.-friendly time zone. Preferred Qualifications and Skills - Advanced knowledge of JavaScript, HTML, and CSS. - Experience with recent ServiceNow platform releases. - Experience with PostgreSQL or other structured database systems. - Experience with AngularJS, Angular, Node.js, and modern JavaScript frameworks. - Knowledge of DevOps practices and version control tools, including Git. - Experience with systems architecture and application design. Education - Bachelor's degree in Computer Science or equivalent work experience required. Benefits - Comprehensive medical benefits. - 401(k) plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities.

Role Description itD is seeking a Technical Project Manager II to support the planning, execution, and optimization of live and pre-recorded media experiences across immersive platforms. This role will drive cross-functional delivery across broadcast operations, streaming technology, vendor management, and platform initiatives to ensure high-quality event execution at scale. The ideal candidate will bring deep experience in video content operations, broadcast engineering, streaming platforms, and technical program management, with a proven track record of delivering reliable live media workflows, resolving technical challenges, and improving operational processes. Location: Remote – PST working hours preferred (Occasional weekend on-call support may be required after ramp-up) Duration: 12 Months Pay Rate: Competitive hourly rate, depending on experience. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Serve as a key technical point of contact for vendor engagement, live event support, and operational execution across live and video-on-demand workflows. - Support and enable vendor teams by providing guidance, training, and operational support to ensure accurate and efficient event delivery. - Monitor live broadcasts in real time, troubleshoot technical issues, and coordinate resolution with engineering and production teams. - Design and document media workflow architectures, including signal paths, contribution pipelines, and distribution processes. - Validate streaming workflows including ingest configurations, encoding/transcoding processes, data integrity, failover procedures, and quality assurance checkpoints. - Apply knowledge of streaming infrastructure, including ingest protocols, adaptive bitrate packaging, content delivery networks, and playback workflows to improve platform reliability. - Translate operational requirements into technical specifications, acceptance criteria, and rollout plans for platform features. - Develop and maintain operational documentation, runbooks, escalation workflows, and process improvements. - Manage technical projects from initiation through completion, including defining scope, timelines, dependencies, risks, and deliverables. - Partner with Engineering, Product, Production, and Partnerships teams to drive alignment and resolve execution challenges. - Lead vendor evaluations, integration testing, and platform readiness assessments for new broadcast initiatives. - Develop and maintain automation and AI-based tooling solutions to improve operational efficiency. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 3+ years of experience in video content operations, broadcast operations, streaming media, or related technical roles within entertainment/media industries. - Experience supporting live broadcast environments, including switching, routing, signal path design, network monitoring, and troubleshooting. - Knowledge of broadcast contribution and distribution standards such as SMPTE ST 2110/2022, SCTE-35, data workflows, and closed captioning. - Experience with streaming platform fundamentals, including ingest protocols (RTMP, SRT, RIST), transcoding/encoding workflows, adaptive bitrate packaging (HLS, DASH), and CDN delivery. - Experience managing technical projects across multiple teams and priorities. - Ability to communicate technical concepts effectively with both technical and non-technical stakeholders. - Experience working with cross-functional teams in fast-paced environments. Preferred Qualifications and Skills - Experience with VR, immersive media, or next-generation content formats. - Experience with signal path planning tools, network diagrams, or workflow visualization tools. - Hands-on experience with broadcast control systems, video routers, or IP-based media workflows. - Familiarity with live video monitoring and observability platforms. - Experience creating operational documentation, SOPs, runbooks, and process playbooks. - Background in platform feature scoping, requirements gathering, or product operations. - Experience with cloud-based media processing pipelines. - Experience working at a studio, media company, streaming platform, post-production facility, or live event production environment. - Familiarity with automation and scripting for operational workflows. - Knowledge of content protection technologies including DRM, watermarking, and access control mechanisms. - Experience developing AI tools to improve operational workflows. Education - Bachelor’s degree in a relevant technical field or equivalent work experience required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow!

Role Description itD is seeking a Water Program Manager (Technical Program Manager – Level V) to lead strategic water and wastewater programs supporting a global data center infrastructure portfolio. This role is responsible for driving multi-year water program initiatives, ensuring regulatory compliance, managing utility partnerships, and overseeing water infrastructure projects that support sustainability and operational excellence. The ideal candidate will bring extensive expertise in water and wastewater infrastructure, permitting, compliance, and construction management, with a proven track record of leading complex, cross-functional technical programs and delivering enterprise-scale infrastructure initiatives. Location: Remote (Preference for candidates located in the Pacific Time Zone) Duration: 8 Months Travel: Domestic travel within the U.S. as needed (up to 50%, though actual travel is expected to be significantly less). Responsibilities - Lead the strategy, planning, and execution of a multi-year water program roadmap aligned with organizational growth and sustainability objectives. - Manage enterprise-wide water and wastewater compliance programs, including permitting, governance, audit readiness, and regulatory oversight. - Oversee engineering design reviews and water infrastructure projects by managing scope, schedules, budgets, construction quality, and project milestones. - Develop and maintain strategic relationships with water and wastewater utilities throughout planning, construction, and operational phases. - Establish data governance frameworks and leverage data analytics to monitor water performance, support compliance, and drive informed business decisions. - Monitor evolving environmental regulations, water policy, and infrastructure risks, developing mitigation strategies to maintain operational continuity. - Partner with cross-functional teams across engineering, construction, sustainability, finance, operations, and strategy to successfully deliver large-scale water initiatives. - Lead strategic programs focused on water conservation, alternative water sourcing, water recycling, emergency operating procedures, and long-term sustainability planning. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 12+ years of progressive experience managing water and wastewater infrastructure projects, including senior or lead-level responsibilities. - Bachelor's degree in Civil Engineering, Environmental Engineering, or a related engineering discipline. - Technical expertise in industrial water use, wastewater discharge, water efficiency practices, and U.S. water policy and permitting. - Experience managing permitting and construction of water infrastructure projects. - Experience leading complex cross-functional technical or infrastructure programs. - Strong knowledge of water and wastewater regulatory compliance and utility engagement. - Excellent relationship-building, stakeholder management, and communication skills. - Ability to travel domestically within the United States as needed. Preferred Qualifications and Skills - Master's degree or Ph.D. in Civil Engineering, Environmental Engineering, or a related technical field. - Professional Engineer (PE) license. - Experience with NPDES permits and industrial pretreatment permitting. - Experience working directly with U.S. water and wastewater utilities. - Experience supporting hyperscale data center water and wastewater infrastructure. - Experience developing enterprise-wide compliance frameworks, governance processes, and data management programs. - Experience with water recycling, alternative water sourcing, and sustainability-focused infrastructure initiatives. Education - Bachelor's degree in Civil Engineering, Environmental Engineering, or a related engineering discipline required. - Advanced technical degree (M.S. or Ph.D.) preferred. - Professional Engineer (PE) license preferred. Benefits - Comprehensive medical benefits. - 401(k) plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. We are growing and we want to see you grow!

Role Description itD is seeking a Technical Project Manager III to lead and coordinate complex AI-driven technology initiatives supporting speech and voice AI development for next-generation wearable devices. The ideal candidate will bring deep experience in technical project management and AI software development environments, with a proven track record of driving cross-functional programs, aligning engineering teams, and delivering projects in fast-paced, innovation-focused organizations. Location: Remote within the U.S. (Contractors may be required to transition onsite if office locations reopen.) Duration: 6 Months Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Lead the planning, execution, and delivery of complex technical projects focused on speech and voice AI technologies. - Coordinate cross-functional engineering teams to ensure project milestones, deliverables, and timelines are achieved. - Review project plans, identify risks, and proactively resolve issues to keep initiatives on track. - Partner with engineering leaders, product teams, vendors, and stakeholders to gather requirements and align technical solutions with business objectives. - Facilitate project meetings, communicate status updates, and drive decision-making across multiple teams. - Support system planning, user support processes, backup strategies, and security-related coordination activities. - Provide technical guidance and project coordination in AI software development environments while maintaining organized project documentation and confidential information. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - Bachelor's degree or equivalent work experience. - Experience managing complex technical projects in software development environments. - Background in Speech AI software development, including model training, testing, or quality assurance. - Experience coordinating large cross-functional engineering teams. - Strong organizational skills with the ability to manage multiple priorities in fast-paced environments. - Experience leading stakeholder meetings and driving project execution. - Excellent verbal and written communication skills. - Strong problem-solving, analytical, and interpersonal skills. - Working knowledge of software development technologies such as Java, SQL, or Visual Basic. - Ability to work independently while managing competing priorities. Preferred Qualifications and Skills - Bachelor's degree in Computer Science, Mathematics, or another Engineering discipline. - Experience working with AI engineering teams. - Experience supporting AI initiatives within leading technology companies or high-growth startups. - Familiarity with speech AI, voice AI, or wearable technology development. - Experience delivering projects in highly innovative, fast-paced product environments. Education - Bachelor's degree in Computer Science, Mathematics, Engineering, or a related field required, or equivalent work experience. Benefits - Comprehensive medical benefits. - 401k plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. We are growing and we want to see you grow!

Role Description itD is seeking a Technical Program Manager III – Data Engineering & eDiscovery to drive complex, cross-functional data engineering programs supporting electronic data management, legal matters, regulatory actions, and information governance initiatives. The ideal candidate will bring strong experience in technical program management, data engineering program coordination, and cross-functional stakeholder management, with a track record of aligning multidisciplinary teams, managing complex workstreams, mitigating delivery risks, and improving execution efficiency. Location: This is a US-Remote opportunity for candidates physically located on the West Coast and able to work PST hours. Duration: 7 months Responsibilities: - Lead cross-functional technical programs and data engineering workstreams supporting electronic data management, legal, regulatory, and information governance initiatives. - Partner with data engineers, attorneys, data scientists, and business stakeholders to define program scope, goals, success metrics, deliverables, and execution plans. - Build and manage project roadmaps, tasks, sprints, dependencies, and timelines while ensuring alignment across highly cross-functional teams. - Track program execution, proactively identify risks and blockers, coordinate mitigation strategies, and drive projects toward critical deadlines. - Develop clear program documentation, executive communications, presentations, and written updates that translate technical topics for non-technical stakeholders. - Advocate for data engineering teams by evaluating complex stakeholder requests, facilitating productive discussions, and developing scalable solutions to challenging or infeasible requirements. - Coordinate technical design discussions and promote quality across data pipelines, system architectures, and data engineering deliverables. - Improve program processes, communication structures, and operational workflows to reduce stakeholder alignment cycles and increase execution efficiency. - Maintain transparency across programs by communicating progress, dependencies, risks, decisions, and escalations to technical teams and senior stakeholders. Internal Responsibilities: - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material, including blogs and media material. - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events, both in person and virtual. - Work with leadership on career fast-track opportunities. Qualifications - 5–7 years of overall experience in technical program management, data engineering programs, or related technical program delivery roles. - Minimum 3–4 years of hands-on Technical Program Management experience. - Demonstrated experience tracking and facilitating highly cross-functional data engineering requests, projects, or programs. - Experience building, managing, and tracking project plans, tasks, sprints, roadmaps, dependencies, and delivery milestones. - Strong technical literacy in data engineering concepts, data pipelines, and technical system architectures. - Proven experience partnering with technical and non-technical stakeholders to define expectations, scope programs, and drive alignment. - Strong written and verbal communication skills with experience developing executive presentations, leadership communications, and memos for non-technical audiences. - Demonstrated ability to manage complex stakeholder relationships, facilitate difficult conversations, and professionally push back on challenging or infeasible requests. - Strong organizational skills and attention to detail with the ability to manage multiple complex workstreams and changing priorities. - Experience proactively identifying program risks, removing blockers, managing dependencies, and driving projects to completion. Requirements - Experience working in eDiscovery, information governance, legal technology, compliance, privacy, cybersecurity, finance, or another highly regulated environment. - Experience managing programs involving electronically stored information, data preservation, collection, processing, analytics, or data governance. - Interdisciplinary or non-traditional professional experience across multiple roles, industries, or startup environments. - Experience partnering directly with attorneys, legal teams, compliance stakeholders, or other highly specialized business functions. - Experience leveraging artificial intelligence to automate workflows, improve processes, or increase operational efficiency. - Experience supporting data engineering or data science teams in a technical program management capacity. - Experience operating in high-pressure environments that require stakeholder negotiation, expectation management, and complex cross-functional coordination. Education - Bachelor's degree in a relevant field or equivalent work experience required. Benefits - Comprehensive medical benefits. - 401k plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. We are growing and we want to see you grow!

Role Description itD is seeking a Data Engineer IV – Customer Experience & AI Enablement to build scalable data infrastructure, self-service analytics capabilities, and AI-enabled data solutions that support global customer experience and post-sales operations. The ideal candidate will bring deep experience in data engineering, large-scale ETL/ELT pipeline development, workflow orchestration, and analytics enablement, with a track record of delivering reliable data platforms, interactive dashboards, and automation solutions that accelerate business insights and operational efficiency. This is a US-Remote opportunity, with candidates in the PST time zone preferred. Duration: 12 months. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Design, develop, integrate, and maintain scalable batch and streaming data pipelines that support customer experience, customer support, survey, and digital support analytics use cases. - Build and optimize production-grade ETL/ELT workflows, data models, and data warehouse architectures to enable efficient, reliable, and scalable analytics. - Develop and maintain workflow orchestration processes for pipeline scheduling, dependency management, monitoring, and operational reliability. - Create interactive self-service dashboards and data visualizations that provide stakeholders with visibility into customer experience trends, operational metrics, and key performance indicators. - Implement data quality, validation, monitoring, alerting, governance, and lineage practices to ensure the accuracy, reliability, and usability of enterprise data assets. - Enable AI and machine learning analytics by developing curated datasets, feature pipelines, model-ready data assets, and AI-assisted analytical workflows. - Leverage large language models and generative AI capabilities to automate data workflows, accelerate insight generation, and reduce manual operational effort. - Partner with analysts, data scientists, engineering teams, customer support, and operations stakeholders to translate data requirements into scalable technical solutions. - Optimize complex SQL queries, data pipelines, storage utilization, and large-scale data processing workflows to improve performance and efficiency. - Champion data literacy and AI enablement through technical documentation, training, best-practice development, and knowledge sharing across cross-functional teams. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material, including blogs and media material. - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events, both in person and virtual. - Work with leadership on career fast-track opportunities. Qualifications - 6+ years of experience in data engineering, quantitative analytics, operational analytics, or related technical data roles. - Strong proficiency in SQL, including complex queries, query optimization, performance tuning, and window functions. - Strong Python programming experience for data engineering, automation, and large-scale data processing. - Demonstrated experience designing and building production-grade ETL/ELT pipelines and scalable data integration workflows. - Experience with workflow orchestration tools such as Apache Airflow or equivalent data pipeline orchestration technologies. - Experience with large-scale data processing and data warehousing technologies such as Apache Spark, Hive, Presto, Snowflake, or BigQuery. - Hands-on experience building self-service dashboards and data visualizations using Tableau, Looker, or equivalent business intelligence platforms. - Experience developing data models and applying dimensional modeling concepts, including star and snowflake schemas. - Demonstrated experience implementing data quality frameworks, validation processes, monitoring, alerting, and data governance standards. - Experience manipulating large datasets to generate actionable insights and deliver scalable data solutions. - Ability to independently manage multiple technical projects, navigate ambiguity, and deliver data solutions in a fast-paced environment. - Experience communicating complex technical and data concepts to both technical and non-technical stakeholders. - Bachelor's degree in Computer Science or a related technical field. Preferred Qualifications and Skills - Hands-on experience with Generative AI technologies, large language models, or AI-enabled analytics and automation solutions. - Experience with prompt engineering, retrieval-augmented generation architectures, LLM APIs, or AI agent workflows. - Experience building feature pipelines, curated datasets, or model-ready data assets supporting machine learning and AI use cases. - Experience integrating AI or machine learning outputs into dashboards, reporting tools, or operational workflows. - Experience with streaming data technologies such as Kafka or Spark Streaming. - Familiarity with Git, CI/CD practices for data pipelines, and infrastructure-as-code methodologies. - Knowledge of metadata management, data cataloging, and data lineage technologies. - Experience with customer experience, customer support, contact center, or post-sales operations data and metrics. - Experience working with customer support or CRM platforms such as Salesforce. - Experience with digital analytics platforms such as Google Analytics or Adobe Analytics. - Experience using Python or Bash scripting to automate workflows and build internal data tooling. - Familiarity with Agile development methodologies. - Experience working in fast-paced technology, startup, consumer electronics, or high-volume consumer product environments. - Prior contingent workforce or contractor experience supporting large-scale technology organizations. Education - Bachelor's degree in Computer Science or a related technical field required. Benefits - Comprehensive medical benefits. - 401k plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries.