Role Description The Senior Technical Program Manager oversees all program management aspects of one or more designated product teams for the Events Engineering team leveraging Agile methodology in either a Scrum or Kanban framework. The Senior Technical Program Manager is responsible for initiating and managing the program management aspects of product delivery, providing daily input and periodic status reports, managing risk, serving as support provider in case issues arise, and holds primary responsibility for product delivery success. - Lead the planning, execution and delivery of Agile efforts (sprints or Work in Progress), ensuring alignment with Product roadmap and planning. - Facilitates ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) to foster team collaboration and continuous improvement. - Facilitates, creates, documents, and manages product backlog and delivery. - Act as the primary point of contact for stakeholders between Product, Engineering and Product Design, providing regular updates and ensuring transparency in progress and challenges. - Collaborate with product owners, product design and technical leads to define and prioritize the program roadmap, aligning initiatives with business priorities. - Owns program management for delivery of products for the product team(s), including solutioning and dependency management. - Collaborates on the coordination of release schedules, product delivery, and resolving technical roadblocks faced by the team. - Use strong program management, organizational and leadership skills to facilitate effective, collaborative Events Product, Product Design and Engineering team meetings. - Collect, analyze, integrate, and maintain key cross functional deliverables (e.g., project plans, change management plans, migration schedules, resources, etc.). - Define and track key performance indicators (KPIs) to assess project performance and drive data-driven decision making. - Define and manage critical path activities and anticipate bottlenecks that may impede the completion of milestones. - Negotiate tradeoffs and drive solutions balancing business and technical constraints. - Facilitate project risk management activities including but not limited to identification, assessment, and mitigation. - Identify deviations from approved project plans and manage resolution including escalation through defined forums. - Work with Product, Engineering and Product design to define and track requirements and ensure appropriate verification for delivered solutions. - Interfaces with Technical Program Management team on an ongoing basis to identify best practices and manage expectations. - Collaborate with Technical Program Managers across Virtuoso to identify and implement agile and Kanban best practices. - Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education. - Assumes additional responsibilities as assigned. Qualifications - Bachelor’s degree in Marketing, Computer Science, Analytics, Business Administration, Operations Engineering or related field; MBA preferred. - 6+ year experience in Scrum/Agile/Kanban, working with Infrastructure Engineering team (Cloud Infrastructure Engineering, Cyber Security). - Minimum 4 years of prior experience in technical program, project, or product management and/or business analyst roles, including responsibility for infrastructure program and solutions requirements. - Scrum Certified Product Owner preferred. - Highly motivated, results-driven technical program manager with strong analytical skills, business acumen and technical aptitude. - Has technical working knowledge of enterprise cloud infrastructure/systems. - Ability to work independently with limited supervision and under tight deadlines. - Experience working cross-functionally with a wide breadth of product managers, user experience designers, engineers, stakeholders, users, and business leaders to generate buy-in for the technical program direction. - Demonstrated ability to understand and analyze complex business problems and processes, and to define technology solutions that support business objectives. - Ability to conceive of and accept responsibility for projects and complete their full life cycle. - Capability to work as an individual contributor as part of a larger team. - Excellent analytical abilities and oral/written communication skills. - Entrepreneurial spirit and problem-solving skills, with track record for delivering results in structured and unstructured environments. - Experience with Scrum/Agile/Kanban software development. - Experience in travel industry a plus but not required. - Strong skills in inspiring the win-win-win. - Ability in leading people or projects. - Current business trend knowledge. Travel Requirements - Infrequent travel may be required to attend company events (1-3 trips per year). - Travel will be entirely domestic. Type/Nature of Contacts - External: Possible contact with external technology vendors and end-users. - Internal: Daily contact with Virtuoso product managers, product marketing, business stakeholders, and technology team members. Benefits - Competitive salary. - Full benefits package, including medical/dental/vision/life. - 401(k) savings plan. - Equal opportunity employer, dedicated to promoting a diverse workforce.

Role Description This position is flexible, but you must reside in any of the following states: CA, OR, WA, CO, GA, MD, VA, D.C. The Program Manager VI, Strategy Execution, Healthcare Technology Management - Laboratory Equipment will report to the Vice President Health Care Technology Management, works in collaboration with Executive Directors and regional leaders to implement Enterprise standards for the maintenance and management of Laboratory equipment. Acts as a subject matter expert for Laboratory equipment for KPs HTM team related to: - Capital Technology Planning and Refresh - Service and Maintenance Strategies - Vendor relations and escalation - Total Cost of Ownership This senior technical functional leader is responsible for: - Managing strategic, enterprise-wide, cross-regional, and/or multi-disciplinary programs to drive exceptional business value for KP - Managing evolving strategic priorities and providing strategic planning within and across programs - Regularly monitoring the progress of initiatives across the program - Proactively identifying risks and opportunities of strategic business value - Raising visibility on critical issues to ensure effective resolution - Identifying, gathering, and evaluating data and key performance drivers - Providing design plans and supporting the development and execution of change management strategies - Working in dynamic situations requiring expert level consulting, internal influence, conflict management, and resource/team management - Conducting external research to identify and implement market-leading practices - Advising and partnering with senior leaders while operating within a fast-paced environment Qualifications - Minimum five (5) years experience working with senior leadership to deliver cross-regional or multi-disciplinary strategic program management - Minimum five (5) years experience in a leadership role with or without direct reports - Bachelors degree from an accredited college or university and minimum twelve (12) years experience in project management or a directly related field, including minimum seven (7) years program management experience OR Minimum fifteen (15) years experience in project management or a directly related field including minimum seven (7) years program management experience Requirements - Knowledge, Skills, and Abilities (KSAs): - Change Management - Negotiation - Applied Data Analysis - Financial Acumen - Business Relationship Management - Conflict Resolution - Managing Diverse Relationships - Project Management - Project Management Tools - Risk Assessment - Quality Assurance Process - Service Focus - Strategic Program Management Company Description

Role Description itD is seeking a Water Program Manager (Technical Program Manager – Level V) to lead strategic water and wastewater programs supporting a global data center infrastructure portfolio. This role is responsible for driving multi-year water program initiatives, ensuring regulatory compliance, managing utility partnerships, and overseeing water infrastructure projects that support sustainability and operational excellence. The ideal candidate will bring extensive expertise in water and wastewater infrastructure, permitting, compliance, and construction management, with a proven track record of leading complex, cross-functional technical programs and delivering enterprise-scale infrastructure initiatives. Location: Remote (Preference for candidates located in the Pacific Time Zone) Duration: 8 Months Travel: Domestic travel within the U.S. as needed (up to 50%, though actual travel is expected to be significantly less). Responsibilities - Lead the strategy, planning, and execution of a multi-year water program roadmap aligned with organizational growth and sustainability objectives. - Manage enterprise-wide water and wastewater compliance programs, including permitting, governance, audit readiness, and regulatory oversight. - Oversee engineering design reviews and water infrastructure projects by managing scope, schedules, budgets, construction quality, and project milestones. - Develop and maintain strategic relationships with water and wastewater utilities throughout planning, construction, and operational phases. - Establish data governance frameworks and leverage data analytics to monitor water performance, support compliance, and drive informed business decisions. - Monitor evolving environmental regulations, water policy, and infrastructure risks, developing mitigation strategies to maintain operational continuity. - Partner with cross-functional teams across engineering, construction, sustainability, finance, operations, and strategy to successfully deliver large-scale water initiatives. - Lead strategic programs focused on water conservation, alternative water sourcing, water recycling, emergency operating procedures, and long-term sustainability planning. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 12+ years of progressive experience managing water and wastewater infrastructure projects, including senior or lead-level responsibilities. - Bachelor's degree in Civil Engineering, Environmental Engineering, or a related engineering discipline. - Technical expertise in industrial water use, wastewater discharge, water efficiency practices, and U.S. water policy and permitting. - Experience managing permitting and construction of water infrastructure projects. - Experience leading complex cross-functional technical or infrastructure programs. - Strong knowledge of water and wastewater regulatory compliance and utility engagement. - Excellent relationship-building, stakeholder management, and communication skills. - Ability to travel domestically within the United States as needed. Preferred Qualifications and Skills - Master's degree or Ph.D. in Civil Engineering, Environmental Engineering, or a related technical field. - Professional Engineer (PE) license. - Experience with NPDES permits and industrial pretreatment permitting. - Experience working directly with U.S. water and wastewater utilities. - Experience supporting hyperscale data center water and wastewater infrastructure. - Experience developing enterprise-wide compliance frameworks, governance processes, and data management programs. - Experience with water recycling, alternative water sourcing, and sustainability-focused infrastructure initiatives. Education - Bachelor's degree in Civil Engineering, Environmental Engineering, or a related engineering discipline required. - Advanced technical degree (M.S. or Ph.D.) preferred. - Professional Engineer (PE) license preferred. Benefits - Comprehensive medical benefits. - 401(k) plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. We are growing and we want to see you grow!

• Own the department’s end-to-end planning operating system: OKR cycles, QBR prep, roadmap management, review operations, and quarterly goal-setting. • Own the weekly execution alignment meeting: agenda, pre-reads, decisions logged, follow-ups closed out. • Drive the development of strategic collateral, including all-hands presentations, team offsite content, and presentations to executives. • Centralize the department’s artifacts into one reliable source of truth, aligned with Life360’s knowledge management framework. • Transform the department’s operating system from AI-assisted to AI-native, thoughtfully and rigorously. • Serve as connective tissue across departments and functions. • Coordinate intake, triage, and staffing for incoming requests that touch the department's remit. • Spot organizational friction, misalignments, or communication gaps and proactively fix them without needing to be asked. • Prepare and stress-test materials before they go up the chain. • Flag risks and challenges at different altitudes, working with leadership on scenario planning and mitigation. • Pick up high-priority, time-boxed projects that need a trusted operator to drive them to completion: strategy analysis, RFPs, go/no-go frameworks, build-vs-buy evaluations, data audits, and more. • Act as an extension of the department VPs on high-priority workstreams where presence and follow-through matter more than deep functional expertise.