Sales Remote Jobs in North Dakota (US)
This page tracks remote sales openings that are location-eligible for North Dakota.
This page tracks remote sales openings that are location-eligible for North Dakota.
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Role Description We are partnering with an innovative fintech and digital asset infrastructure company to hire a Vice President, Institutional Sales. This role is ideal for an experienced sales leader with a strong network across institutional finance, digital assets, fintech, or Web3. You will be responsible for expanding enterprise partnerships, driving revenue growth, and building long-term relationships with institutional clients worldwide. - Develop and execute institutional sales strategies to achieve ambitious revenue targets. - Build and maintain relationships with asset managers, banks, exchanges, custodians, fintech companies, and other enterprise clients. - Identify new business opportunities and manage the full sales lifecycle. - Lead complex commercial negotiations and close high-value enterprise deals. - Collaborate closely with Product, Marketing, and Leadership teams to align market needs with product development. - Represent the company at industry events, conferences, and networking opportunities. - Monitor market trends, competitor activities, and customer feedback to identify growth opportunities. Qualifications - 5+ years of experience in enterprise or institutional sales. - Proven track record of closing high-value B2B deals in financial technology, digital assets, blockchain, cybersecurity, or related industries. - Strong network within institutional finance or digital assets is highly preferred. - Excellent business development, negotiation, and relationship management skills. - Ability to communicate effectively with senior executives and decision-makers. - Self-driven, proactive, and comfortable working in a fast-paced, remote environment. - Fluent English communication skills. Requirements - Experience selling infrastructure, custody, wallet, security, SaaS, API, or fintech solutions. - Existing relationships with institutional investors, exchanges, custodians, or financial service providers. - Knowledge of blockchain, Web3, digital assets, or financial infrastructure. Benefits - Competitive base salary plus attractive commission structure. - Performance-based bonus. - Opportunity to work with a rapidly growing international company. - Flexible remote working environment. - Career growth with exposure to global enterprise clients. - Collaborative and high-performing international team. Company Description Ant-tech is a reputable headhunter agency in France, specializing in providing high-quality recruitment services for companies across various industries. With a team of experienced professionals and an extensive network of partners, Ant-tech connects talented candidates with organizations in need, particularly in the technology, finance, and other sectors. Committed to delivering optimal recruitment solutions, Ant-tech focuses not only on finding the right talent but also ensuring long-term and sustainable growth for both candidates and partner companies.
Role Description As Strategic Account Executive, Health Systems, you will play a key role in OneStep's expansion specifically across health system accounts managing bundled and value-based episodes. This role is one of two dedicated Strategic Account Executive positions on our Value-Based Care team, with a counterpart focused on Payers and Risk-Bearing Organizations; this position calls exclusively on health systems. Reporting to the Chief Commercial Officer, this foundational hire will build the pipeline engine and refine a repeatable commercial model as we scale this vertical. - Strategic Market Expansion: Build and manage a high-impact pipeline of 20 to 30 active opportunities across health system accounts of every size and structure, small independent systems, large multi-hospital systems, regional networks, and national integrated delivery networks (IDNs), operating under TEAM, CJR-X, or other bundled and episode-based payment models. - Opportunity Qualification: Lead discovery to align OneStep's mobility signals with the clinical and financial priorities of health system buyers, episode target price performance, 30-day readmission rates, SNF length of stay and discharge disposition, TEAM/CJR-X reconciliation outcomes, and RTM reimbursement capture across orthopedic and post-acute workflows. - Deal Execution & Closing: Take primary ownership of the sales cycle within health system accounts, moving prospects from initial outreach through clinical validation and into final contract execution. - Stakeholder Orchestration: Map and engage the full buying committee inside health system accounts, VPs of Orthopedic and Musculoskeletal Service Lines and other service line leaders, Bundled Payment / Episode Program Directors, Population Health leaders, and CFOs and other financial buyers accountable for episode margin, to demonstrate how objective mobility data controls post-acute costs, reduces readmissions, and improves episode-level outcomes. - Targeted Growth Velocity: Drive a consistent cadence of 3 to 5 new strategic discovery conversations per week across health system accounts, ensuring a steady flow of qualified deals toward Pilot Launch and Contract Conversion. - Cross-Functional Collaboration: Work closely with the Senior Director of Business Development, Chief Medical Officer, and our Marketing, Clinical, Customer Success, and Product teams, with dedicated access to Clinical Strategy and Actuarial/ROI modeling support to validate the economic impact of every partnership. - Travel: Up to 30-40% travel for onsite health system meetings, industry conferences, and internal strategy sessions. Qualifications - 5 to 8 years of high-growth commercial experience calling specifically on health systems, small and large, regional and national, including integrated delivery networks (IDNs). - Demonstrated experience navigating complex, multi-stakeholder sales cycles inside large health systems. - A demonstrated history of meeting or exceeding individual sales targets in a B2B enterprise or healthcare environment. - Deep fluency in value-based care and CMS alternative payment models, including bundled payment programs (TEAM, CJR-X, BPCI-A). - Diligent approach to pipeline management with a “no stalled deals” mentality. - Ability to articulate the value of passive, smartphone-based gait analysis as both a clinical and financial signal. - Comfortable operating in ambiguity and helping shape emerging market opportunities. - Bachelor's degree in Business or Healthcare; advanced degree preferred. Requirements - Experience: 5 to 8 years of high-growth commercial experience calling specifically on health systems. - Enterprise Selling: Demonstrated experience navigating complex, multi-stakeholder sales cycles inside large health systems. - Quota Achievement: A demonstrated history of meeting or exceeding individual sales targets in a B2B enterprise or healthcare environment. - VBC & APM Literacy: Deep fluency in value-based care and CMS alternative payment models. - Pipeline Discipline: Diligent approach to pipeline management with a “no stalled deals” mentality. - Clinical & Tech Aptitude: Ability to articulate the value of passive, smartphone-based gait analysis. - Operating Style: Comfortable operating in ambiguity and helping shape emerging market opportunities.
The RealReal is a luxury fashion business in a $1.5 trillion industry “honoring heritage brands and extending the lifecycle of luxury items." The company insi
Title: Inside Sales Account Manager - West Location: United States Job Description: About The Role The Resale Advisor, Repeat Business (LAS) drives repeat business by acquiring consigned items from existing clients within an assigned territory. This role focuses on re-engaging established consignors, maintaining strong client relationships, and consistently converting outreach into repeat consignment activity in a fully remote, quota-driven environment. The LAS delivers a high-touch client experience while managing contracts, setting pricing expectations, and maintaining disciplined pipeline execution. What You Get To Do Everyday - Re-engage existing clients within assigned book - Convert marketing-generated reactivation leads - Drive repeat consignments through daily outreach - Maintain consistent outbound cadence via phone/text/email - Review contracts and set pricing expectations confidently - Deliver a reliable, white-glove remote client experience - Maintain CRM accuracy and clear next steps - Generate referrals from satisfied repeat consignors What Great Looks Like (Performance) - Executes disciplined outreach to existing client base - Builds trust-based relationships that convert to repeat consignments - Meets quota consistently with strong book management habits - Demonstrates operational follow-through in remote environment Core Competencies (Baseline) - Entrepreneurial drive and ownership mindset - Coachability & learning agility - Relationship Building - Operational Discipline & Execution Excellence - Self-Management & Resilience What You Bring To The Role Minimum Requirements: - Ability to quickly build rapport and establish trust and credibility with clients - Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM - Ability to commit to full-time hours (40 hours per week) - Self-motivation and drive to achieve results - Excellent verbal and written communication skills - Exceptional attention to detail and organization skills - A solutions-focused mentality with a growth mindset - Adaptability and openness to change - Professional appearance and demeanor Preferred Requirements: - Previous experience selling luxury goods and/or services - Ability to discuss and advise customers on general fashion trends and developments in the luxury market Compensation, Benefits, + Perks - Base pay plus uncapped commission - Annual Elite Club Trip for top performers - Monthly sales competitions (i.e. cash | prizes | site credit) - Employee Stock Purchase Plan - 401K with Company Match - Medical, Dental & Vision Insurance - Paid Parental Leave - 9 Paid Company Holidays - 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) - Find out more about our Benefits here. The expected On-Target Earnings range for this role is $34.80 - $37.14. To determine on-target earnings, the range includes both hourly rate and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets. The expected hourly rate for this role is $24.35-$26.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Award-winning AI and NLP company that helps healthcare and life science organizations put AI to work faster.
• Responsible for developing and managing our partners’ ecosystem of advisory, system integrators and technology partners • Acquire, onboard, and enable new partners (resellers, referrals, advisory, system integrators, and technology partners) and manage relationships with existing partners • Identify new targeted partners (acquisition plan) aligns with our goals in our fast paced, startup mentality environment • Develop and execute an impactful go-to-market plan to acquire and activate new partners in our ecosystem • Engage and follow up with new and existing partners to sign-up to the partnership program, support onboarding and execute the sales through the channel partners ecosystem • Drive a consistent growth in sales capacity through the partners’ ecosystem • Coordinate effective communication channel with Partners: including training sessions, webinars, partner program updates, demo videos, product updates together with the marketing and business development team • Execute Monthly and Quarterly Business Reviews with key partners • Report on partners’ acquisition and business status • Aggregate pipeline and forecasting engagements and report to the leadership • Create top accounts blueprints and deals closing plans • Co-own and help to improve Kore.ai partnership program
• Develops a profitable growth strategy for selling AGI’s products and services to current and potential customers including specific plans to achieve both short- and long-term profitable growth. • Works with assigned Strategic Enterprise customer accounts as the lead point of contact within the organization to deliver revenue targets and outstanding customer service. • Develops and cultivates positive relationships with customers at all levels of their organization and influences decision makers within various disciplines at the customer (engineering, purchasing, quality, and manufacturing) to build and maintain rapport with customer decision makers to provide extraordinary customer service and identify new business opportunities. • Executes sales strategies to meet monthly, quarterly, and annual revenue goals. • Understands customer business strategy, decision-making process, and customer culture to develop a path for negotiating and closing new business opportunities. • Supports AGI global regions with opportunities at assigned customer accounts. • Conducts sales presentations, Quarterly Business Reviews, and coordinates the development of bid proposals and quotes. • Gathers and shares competitive information with appropriate internal departments and assists with customer retention by being aware of competitive situations and proposing counter strategies to defend and gain market share. • Effectively uses all CRM and Business tools to communicate and to update internal stakeholders on account activity. • Seeks out and collaborates with the AGI team to bring the best product and technical expertise to the Enterprise accounts. • Assists in development of sales and marketing budget and subsequently ensures adherence to the budget numbers. • Completes and maintains sales reports, forecasts, and customer data. • Tracks, submits, and audits sales transactions and follows up on customer concerns as needed. • Contributes to positive Company image, supports regional and national trade shows and markets.
Account Executive (Enterprise Sales) – U.S. Markets Location: Remote (United States) Work Arrangement: Fully Remote Employment Type: Full-time Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners. Key Responsibilities - Drive new customer acquisition in North California/Chicago and adjoining territories, by positioning Darwinbox as the preferred HR/People technology partner. - Actively prospect and generate a qualified pipeline of opportunities through multiple channels. - Collaborate with cross-functional teams (Product, Marketing, etc.) to package and position solutions for the U.S. market. - Build and nurture long-term client relationships to generate references and advocacy. - Partner with the U.S. leadership team to define and execute a strategic roadmap for growth. Measures of Success - Revenue growth and successful closures. - Healthy pipeline creation and top-of-funnel activity. - Development of referenceable customers in the U.S. market. - Increased Darwinbox brand visibility in target segments. Qualifications: Required - 8–15 years of experience selling HR/People technology solutions to Chief People Officers, CHROs, or senior HR leaders in the U.S. - Proven track record of meeting or exceeding a $1M+ annual quota. - Strong ability to understand client pain points and articulate value-driven solutions. - Ability to thrive in a fast-paced, high-growth environment with minimal supervision. Preferred - Experience building or scaling a new market/vertical (zero-to-one). - Demonstrated executive presence and consultative selling style. - Strong skills in problem-solving, negotiation, influencing, and networking. - Knowledge of HR/People domain trends and best practices. Benefits - Comprehensive benefits package including medical insurance plan, 401K, and paid time off. - Flexible work arrangements (remote within the U.S.). - Professional growth and international career opportunities within a fast-scaling global organization. Work Authorization Applicants must be currently authorized to work in the United States. Equal Opportunity Employer Darwinbox is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Description Are you passionate about helping people create memorable travel experiences while providing exceptional support? We are seeking organized, proactive, and customer-focused individuals to join our growing remote team as Client Experience Travel Coordinators. In this role, you'll work closely with travelers to assist with vacation planning, coordinate important trip details, and provide personalized guidance throughout the travel experience. This opportunity is ideal for individuals who enjoy building relationships, staying organized, and delivering outstanding service in a flexible remote environment. - Engage with clients to understand their travel interests, preferences, and vacation objectives - Assist travelers in exploring destinations, resorts, cruise options, tours, accommodations, and activities - Research travel solutions and present options that align with client needs, expectations, and budgets - Support trip planning by coordinating reservations, schedules, and itinerary components - Communicate booking confirmations, travel documents, reminders, and trip updates - Assist with itinerary modifications, special accommodations, and traveler requests - Review travel arrangements to help ensure accuracy and completeness - Monitor upcoming departures and help finalize outstanding travel details - Maintain detailed client profiles, planning notes, and communication records within company systems - Utilize company resources, supplier partnerships, and training materials to support client needs - Participate in ongoing education, destination training, and professional development programs Qualifications - Strong written and verbal communication skills - Excellent interpersonal and customer service abilities - Strong organizational skills with the ability to manage multiple priorities - Attention to detail and commitment to delivering quality service - Comfortable using web-based applications, digital platforms, and communication tools - Professional, positive, and solution-oriented attitude - Strong problem-solving and decision-making abilities - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Who Thrives in This Opportunity? - Enjoy creating positive experiences and helping others achieve their travel goals - Build trust through friendly, professional communication - Stay organized while managing multiple client requests and deadlines - Adapt well to changing priorities and traveler needs - Take ownership of responsibilities and consistently follow through - Have an interest in travel, hospitality, tourism, customer experience, client services, or remote professional opportunities Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training - Ongoing mentorship and team support - Professional development and advancement opportunities - Performance-based incentives and recognition - Travel-related discounts and exclusive industry benefits - Supportive and collaborative virtual work environment - Access to continuous learning and development resources
Helping employers and employees save up to 80% on health plan and out-of-pocket medical imaging costs.
Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam. We’re seeking a Regional Vice President, Employer Sales to drive new business within the enterprise employer market. This is a high-impact, individual contributor role responsible for owning a regional territory and leading full-cycle sales from prospecting and relationship development to negotiation and close. You’ll play a key role in shaping OneImaging’s growth trajectory and establishing our brand as a leading cost containment and member experience solution in healthcare. What you'll do: - Own your territory and execute a go-to-market strategy targeting large self-insured employers. - Build and manage a robust pipeline of employer prospects through direct outreach, partnerships, and consultant/broker relationships. - Lead the full sales cycle — from prospecting, discovery, and proposal development to negotiation and close. - Engage senior stakeholders across Benefits, HR, Finance, and Total Rewards to position OneImaging’s value proposition. - Collaborate cross-functionally with Marketing, Customer Success, Product, and Legal to ensure smooth handoffs and long-term client success. - Represent OneImaging at industry events, conferences, and broker forums, building brand awareness and credibility. About you: - 4+ years of experience selling digital health, or benefits solutions to enterprise employers - Proven track record of exceeding quota and managing complex sales cycles with multiple stakeholders. - Deep understanding of the employer benefits ecosystem, including brokers, partnerships, and consulting channels. - Hustler and go-getter who thrives in high-volume sales and does what it takes to win. - Consultative, strategic seller with strong relationship-building and communication skills. - Comfortable working in an early-stage, high-growth environment — thrives with autonomy and ambiguity. - Mission-driven and motivated by the opportunity to improve imagaing access, affordability, and experience. The target base salary range for this position is $150,000 - $175,000. OTE is in the $500k+ range. Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. Fraud and Security Notice: Please be aware of recent job scam attempts. Our team uses the oneimaging.com email domain exclusively. If you have been contacted by someone claiming to be a OneImaging recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@oneimaging.com. Equal Employment Opportunity:OneImaging is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics. OneImaging is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@oneimaging.com.
Role Description This role can be performed remotely from MD, VA or DC. When you join our team, you don't just sell technology—you protect the mission. You will play a meaningful role in reshaping federal cybersecurity by identifying, enabling, and implementing strategies that strengthen the posture of our most vital agencies. You'll work in a sophisticated, supervised, and evolving market—and that's where we thrive. - Unlock new mission opportunities in restricted markets, navigating the terrain with precision and purpose. - Lead in ambiguity—building trust, setting vision, and influencing outcomes across multiple stakeholders. - Collaborate with engineers, external partners, and executive sponsors to deliver holistic, IL-compliant security solutions. - Expect bold thinking, tactical execution, and servant leadership. Qualifications - 5+ years of direct sales experience selling enterprise software to large enterprises or Public Sector (required) in fast-growing, changing, and driven environments. - 3+ years of direct Software/SaaS sales experience in Public Sector. - Consistent track record of exceeding sales targets. - Available for travel several times a week/month for onsite client meetings in the Washington DC Metro region. Requirements - Highly preferred active TS. - Reside in Washington DC, Virginia, Maryland. - 6+ years of direct software sales experience with Federal Government Agencies. - Skilled in direct touch sales with experience working in a matrixed organization. - Proficient at presenting to a predominantly technical audience. - Creativity, flexibility, and the capacity to multitask. - Comfortable with an enterprise and transactional sales model. - Skilled at balancing immediate demands with long-term strategic goals. - Extensive knowledge of the Security Market. - Excellent interpersonal, communication, and presentation skills. - Experience in applying solution-selling methodologies to drive corporate revenue growth. - Experience with MEDDPICC is a plus. Benefits - Medical, dental, and vision insurance. - 401(k) plan with a Cisco matching contribution. - Paid parental leave. - Short and long-term disability coverage. - Basic life insurance. - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees. - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness. - Non-exempt employees receive 16 days of paid vacation time per full calendar year. - Exempt employees participate in Cisco’s flexible vacation time off program. - 80 hours of sick time off provided on hire date and each January 1st thereafter. - Optional 10 paid days per full calendar year to volunteer.
Fluke Health Solutions (FHS), an operating company of Fortive, is comprised of 3 industry leaders – LANDAUER, Fluke Biomedical, Victoreen, and RaySafe. We lead the biomedical and radiation detection markets with innovative products and services to keep customers, patients, and clients safe. Our portfolio of products includes: Software Biomedical test equipment Radiation measurement and radiation detection The Fluke Health Solutions vision is to empower our everyday heroes to focus only on protecting lives.
Role Description The Junior Account Manager will support Sales Representatives with post-sale activities and act as the primary contact for customer support as well as drive cross-sell and upsell opportunities within assigned accounts. This role will work closely with assigned sales reps to understand key account needs: - Tracking customer orders - Following up on delivery timelines - Assisting in managing renewals and contract follow-ups This role will also manage and resolve customer issues: - Triaging incoming customer complaints and determining the appropriate resolution path - Coordinating with internal departments to drive fast resolutions - Ensuring consistent and empathetic communication with customers during resolution processes Qualifications - Bachelor’s degree in Business, Sales, or a related field, or equivalent work experience - 1+ years of experience in sales, account management, or related roles; experience within healthcare or SaaS industries preferred - Excellent communication, presentation, and negotiation skills - Strong organizational skills, with proficiency in CRM software and Microsoft Office Suite Requirements - Maintain Accurate CRM and Case Management Records - Log all customer interactions, complaints, and resolutions in MSD with detail and accuracy - Maintain customer profiles, interaction history, and notes to enable seamless team handoffs - Ensure all cases/tickets are properly categorized and closed within designated timeframes - Drive Proactive Communication and Follow-up - Support Sales Processes and Documentation - Assist with preparation of quotes, proposals, or product literature as requested by sales - Follow up with customers for missing documents, approvals, or order confirmations - Help coordinate onboarding materials or training planning for new customers - Collaborating with Internal Teams to Improve Service - Identify recurring service issues or process inefficiencies and report trends to leadership - Recommend improvements to workflow, communication, or customer touchpoints - Participate in team huddles or process improvement projects to enhance the customer experience - Maintaining Knowledge of Products, Services, and Promotions - Stay informed about updates to product offerings, promotions, pricing, or service changes - Share relevant products or promotional details with customers when appropriate - Coordinate with marketing or sales enablement teams to ensure up-to-date collateral is used - Support Reporting and KPI Monitoring - Track personal and team-level metrics related to response times, resolution rates, and satisfaction - Share insights with the team to continuously improve service delivery and support outcomes Company Description Fluke Health Solutions (FHS), an operating company of Fortive, is comprised of 3 industry leaders – LANDAUER, Fluke Biomedical, Victoreen, and RaySafe. We lead the biomedical and radiation detection markets with innovative products and services to keep customers, patients, and clients safe. Our portfolio of products includes: - Software - Biomedical test equipment - Radiation measurement and radiation detection The Fluke Health Solutions vision is to empower our everyday heroes to focus only on protecting lives.
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CRM, Salesforce, Blockchain/Web3, CMS, AI, AI/ML
