This page tracks remote inside sales openings that are location-eligible for Massachusetts.
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OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.
Role Description A Corporate Account Executive at OpenText Cybersecurity is more than a sales role—it’s an opportunity to directly influence how organizations protect their data and operate securely in an increasingly complex threat landscape. As a key contributor on the Data Security Sales Team, you’ll drive new customer acquisition and expansion, helping businesses strengthen their security posture while fueling OpenText’s continued growth. - Drive net-new logo acquisition by identifying, engaging, and closing new Data Security customers - Expand existing customer relationships through cross-sell and portfolio growth initiatives - Own the full sales cycle, from prospecting and discovery through negotiation and close - Partner with VARs and leverage the channel ecosystem to uncover and advance new opportunities - Collaborate closely with internal teams to align solutions with customer needs and business outcomes - Build and maintain a strong pipeline while consistently working toward revenue and growth targets Qualifications - 3+ years of closing sales experience, preferably in SaaS, cybersecurity, or technology solutions - Working knowledge of CRM platforms such as Salesforce - Experience using sales engagement or automation tools (e.g., Outreach, Gong, Drift) - Strong communication skills with the ability to engage prospects and customers effectively - Self-motivated, organized, and comfortable managing multiple opportunities simultaneously - Coachable mindset with a desire to learn, grow, and succeed within a collaborative sales team Benefits - Thoughtfully designed benefits package that supports physical, emotional, and financial wellbeing - Variable and commission compensation opportunities for eligible roles - Vacation entitlement and paid time off Compensation Salary Range: $65,200-$97,800 + variable; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions. AI Usage Disclosure As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
A leading global medical device company committed to advancing healthcare through CooperVision and CooperSurgical.
Role Description CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Qualifications - Relevant degree or equivalent experience. - Strong communication skills. - Ability to work collaboratively in a team environment. Requirements - Experience in the healthcare industry. - Proficiency in relevant software applications. - Strong analytical and problem-solving skills. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health benefits. - Retirement savings plan with company match. - Generous paid time off and holidays.
Role Description The Inside Sales Representative will facilitate the sales of small group and group related products for a specific block of brokers. This position is responsible for: - New business relationships - Following up on outstanding quotes - Negotiating with carriers - Representing the Company - Facilitating a speedy underwriting process - Meeting goals and objectives on a monthly basis On-site or remote regular attendance and punctuality are essential functions of the job. Other job duties as assigned. Qualifications - Fluent in English with effective communication skills - Strong knowledge of group medical insurance and related aspects - Strong people skills and phone skills - Ability to prioritize tasks - Detail oriented with the ability to work independently in a fast-paced environment - Self-motivated and goal oriented - Computer literate with working knowledge of Outlook, Word, and Excel Requirements - High school diploma or equivalent required - College diploma and industry designations helpful but not required - CA Life & Health license required; if not held, must obtain within three (3) months of date of hire - Must be able to sit for extended periods of time - Occasional standing and walking required - Adequate hearing for phone work - Vision requirements include close vision and the ability to adjust focus - Ability to communicate effectively in English - Ability to use a keyboard and other office equipment - Ability to lift up to 10 pounds occasionally
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
Role Description Under the direction of the Manager – Sales Center, this position acts as a Brand Ambassador for Kohler customers, helping convert product interest into orders while creating a world class customer experience to ensure consistent sales growth. An Inside Sales Representative will focus on maximizing sales opportunities within every interaction and is expected to consistently achieve and exceed sales targets. Additionally, this position will partner closely with other consumer-facing teams to help guide a consistent online-offline experience. Success will be measured by net revenue generated as well as customer satisfaction. If you’re looking for an opportunity to build something great from the ground up, we invite you to join our Inside Sales team. Specific Responsibilities: - Handle incoming chats/calls/emails with the expectation of handling between 40 and 50 inbound interactions per workday. - Exhibit world class service standards through call quality, problem solving, personal ownership over every customer interaction and consistently going above and beyond to surpass customer needs and expectations. - Maintain clean, organized customer records using Salesforce. - Proactively reach out to prospective customers, identifying and creating value. - Establish new agile processes for Inside Sales organization emphasizing a high standard of excellence. - Collaborate cross-functionally with internal partners and consistently support the Sales team. - Identify, provide actionable solutions for and implement process improvements. - Fully cross-train on products. Work from home requirements: - Equipment provided! - The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. - Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. - Have a separate confidential and distraction free workspace with no background noises. - Freedom from other responsibilities – you must be focused on delivering a world class service experience. Qualifications - High School Diploma or GED. - Bachelor's degree preferred but not required. - 2+ years of experience in a customer-facing, fast-paced environment. - Sales experience highly preferred. - Must be highly detail-oriented and demonstrate strong written and verbal communication skills. - Must be self-motivated and able to excel while working remotely or in an office setting. - Must be technologically proficient – this role will require heavy use of Salesforce, Microsoft (Excel, Outlook, PowerPoint), chat, email, phone, Kohler.com, and additional tools. - Hours of availability: Monday through Friday, 8:00 AM – 7:00 PM CST, with some weekend coverage as this business channel develops. Required schedule flexibility in the future as operations grow to accommodate customers from coast to coast. Requirements - Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Benefits - We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. - The hourly range for this position is $17.40 - $26.10. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Company Description We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Waters Biosciences builds on decades of BD Biosciences expertise in regulated clinical flow cytometry. Our portfolio includes market‑leading instruments such as: BD FACSLyric™ Clinical Flow Cytometer BD FACSDuet™ Automated Sample Preparation System BD FACS™ Workflow Manager Software BD FACS™ Lyse Wash Assistant (LWA) Clinical IVD reagents and assays
Role Description Demonstrate the science. Drive adoption. Expand the impact. At Waters, Reagent Technical Sales Specialists are critical to driving consumables growth by combining deep reagent expertise with customer insight and workflow optimization. Operating at the intersection of science and commercial execution, you enable customers to maximize the value of their instruments while accelerating reagent pull-through and long-term adoption. This role goes beyond product support. It requires the ability to identify workflow gaps, uncover expansion opportunities, and position reagents as essential components of the overall solution. You will partner closely with Account Managers and Instrument Specialists to influence customer behavior, improve utilization, and deliver sustainable revenue growth. This is a high-impact role where technical expertise, customer engagement, and commercial awareness directly contribute to recurring revenue and territory performance. Qualifications - Bachelor’s degree in life sciences or related scientific field - Strong customer-facing communication and presentation skills - Experience in scientific, technical sales, applications, or laboratory roles - Ability to translate technical knowledge into practical customer value - Willingness to travel within assigned territory Requirements - Experience with reagents and consumables product lines - Background in flow cytometry or related applications - Experience supporting laboratory workflows or assay development - Exposure to commercial sales environments or account support roles - Familiarity with CRM tools and structured sales processes Benefits - Work with a differentiated and growing consumables portfolio - Partner with commercial and scientific experts across disciplines - Engage directly with customers to influence outcomes - Drive meaningful, recurring business impact What Success Looks Like - Increases recurring reagent and consumables revenue - Expands customer utilization across assays and workflows - Drives consistent consumables pull-through - Improves workflow adoption and optimization - Strengthens customer retention and long-term loyalty - Supports overall territory growth through partnership and execution Who Thrives in This Role - Technical experts passionate about customer impact and adoption - Individuals who enjoy influencing behavior and driving utilization - Professionals who combine scientific depth with commercial awareness - Problem solvers focused on workflow improvement and growth - Collaborative partners who elevate team success Who This Role Is Not For - Individuals seeking purely transactional or non-customer-facing roles - Those uncomfortable with revenue accountability and growth targets - Candidates who rely on reactive vs. proactive engagement - Individuals who prefer narrow technical scope without business impact Equal Opportunity Waters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive.
National General Insurance, a division of Allstate, describes itself as one of the largest insurers in the United States. The company provides personal and commercial auto, recreat
Role Description Under general supervision, the Analyst II is responsible for investigating, negotiating, and settling basic and occasionally moderately complex CAT personal property or liability insurance claims. The individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage, negotiates and settles claims, and authorizes payments. Schedule, Travel & Hiring Locations - Work Schedule: Monday–Friday, 8:00 AM–4:30 PM CT, Rotating weekend coverage; potential mandatory CAT/Large Claim event weekends - flexibility needed to support - Training Schedule: Monday–Friday, 8:00 AM–4:30 PM CT - Location: Fully Remote – Preferred Candidates residing in Texas and the Southeastern states. - Not Eligible for Residents of: California, Alaska, Washington, Hawaii, or Puerto Rico Key Responsibilities - Summarizes documents and enters information into claim system notes. - Demonstrates advanced knowledge of regional construction types and related repair methodologies. - Negotiates and settles claims in accordance with business unit best practices. - Handles contents inventories and basic to moderately complex pricing analysis; prepares claims reports. - Manages ALE (additional living expense) claims as needed. - Reviews, evaluates, and submits potential underwriting referral actions. - Investigates and verifies basic and moderately complex coverage/policy information. - Documents claim files with notes, evaluations, and decision-making processes. - Maintain strict compliance with state regulations and established Allstate policies, procedures, and internal controls. - Apply critical thinking and sound judgment to thoroughly evaluate claims, identify issues, and determine appropriate resolution. - Provide exceptional customer experiences by clearly explaining claim processes, resolving concerns efficiently, producing quality estimates, and building customer confidence and trust. Education - 4-year bachelor’s degree (Preferred) Experience - 0–2 years’ experience (Preferred) - In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Technology & Internet Requirements - 50 MBPS download and 5 MBPS upload. - Wired internet connections are recommended for optimal experience and may be required for certain customer-facing roles. Skills - Business Communications - Catastrophic Claims - Document Examination - Fraud Investigations - Prioritization - Property Claims - Xactimate Compensation - Base compensation offered for this role is $50,000.00 - $78,500.00 / Annually and is based on experience and qualifications. Note The preceding description is not intended to be a complete list of all duties and responsibilities. Additional related duties may be assigned as required. Regular, predictable attendance is an essential function of this job.
FUJIFILM is a publicly traded, multinational photography and imaging company with global headquarters in Tokyo, Japan and regional headquarters in Valhalla, New York. Established i
Role Description This position is intended to act as a key stakeholder in maximizing the efficiency of the Informatics Sales team. This function is responsible for owning sales (to smaller sized customers and existing customer base) and sales support including, but not limited to: - Promotion of the Company, Informatics division, and product awareness - Generation, management, and distribution of high-quality leads and sales appointments to field Sales - Advance and optimize account-based sales/marketing efforts - (Lead) Contract renewal follow up, prepare negotiation tactics for sales reps - Generate quotes/define SOW for add on and professional work & follow up - Improvement and upkeep of CRM data integrity with diligent account maintenance, including identifying key site contacts and profiles of current equipment - Leveraging resources from websites, digital campaigns, and other sources as required to continuously update the CRM system with the most up-to-date account and key contact information including both sales & service - Review CRM account activity and assist field sales in understanding other activity occurring by other field sales reps, including recent activity, existing relationships, opportunities, and other company installed equipment that could help advance newly identified relationship and/or opportunities - Provide ad hoc sales support as needed. Assist with sales requests including market analysis requests, installed base information, competitive mapping, etc. - Review, renegotiate, and renew current customer contracts - Create contracts for out-of-scope work - Engage in smaller account deals and sales activities - Additional responsibilities as assigned - Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards - Other duties as assigned Qualifications - Experience working within a CRM environment; Preferably Microsoft Dynamics - Proficient in Microsoft applications including Word, PowerPoint, and Excel - Bachelor’s Degree in Business or Marketing OR 5-7 years inside sales experience (Healthcare experience a plus) - Strong background and proven success working inside sales - Able to demonstrate proven, quantifiable results - Proven agility and ability to work well in a fast-paced, very team-oriented environment - Possess a high level of diligence and understanding of the value of good, high quality data and data maintenance - Strong customer relationship skills - Excellent troubleshooting, diagnosis, and analytical skills - Excellent written and verbal communication skills Requirements - Usual office working conditions - Frequently required to sit; talk; or hear - Frequently use fingers to type and do other fine motor tasks - Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch - Occasionally lift and/or move up to 20 pounds - Specific vision abilities required by this job include close vision, distance vision and depth perception - Occasional (up to 10%) travel may be required based on business need Benefits - Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
The complete property technology solutions provider for hospitality, mixed-use, multifamily and senior living markets.
• Successfully generate a consistent pipeline, achieve growth and hit sales targets by leveraging existing relationships and creating new relationships • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails • Utilize virtual and face-to-face meetings to build relationships with new customers • Ensure all leads are well qualified by identifying the correct decision makers • Advise customers on suitable product selection based on their needs and specifications • Research and understand our product line and be familiar with each product’s function and purpose, so you can confidently upsell our customers to compatible products • Maintain long-lasting relationships with existing customers through exceptional after-sales service • Route qualified opportunities to the appropriate sales executives for further development and closure • Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our offerings unique • Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week • Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions • Ensure we have accurate data in our CRM • Consistently integrates Allbridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly and respectfully • Accepts ownership and responsibility of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance
Since 1922, USAA has offered a fully integrated array of financial services to active and former U.S. military members and their families. USAA's services inclu
Title: Inside Desk Property Adjuster Location: United States Type: Full-Time Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.USAA office locations are Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX and Tampa, FL. Relocation assistance isnotavailable for this position. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: - Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. - Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. - Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. - Determines and negotiates low to moderate complexity claims settlement. - Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. - Maintains accurate, thorough, and current claim file documentation throughout the claims process. - Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates. - Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims. Knowledge of estimating losses using Xactimate or similar tools and platforms. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. - Ability to prioritize and multi-task, including navigating through multiple business applications. - May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - 1+ years relevant property adjusting claims of moderate complexity - Experience desk adjusting residential property claims to include water, roof, and personal property - File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) - Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) - Currently hold an active P&C Adjuster license - Experience working directly for a standard insurance carrier - Experience in a all center environment - US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,380 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI at ZapierAt Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 06/02/2025 Location: North America Hi there! Zapier is hiring a Virtual Programs Specialist to own the planning, execution, and continuous improvement of virtual programs that drive our Demand Gen and AI Transformation (DG/AIT) pipeline goals. This role owns the full virtual program workstream: webinars, virtual events, workshops, and executive sessions, from strategy input through post-event analysis. This person will be the driver of Zapier's virtual program engine. They'll manage the end-to-end lifecycle of each program, make independent judgment calls on logistics and production, surface risks and recommendations to senior teammates, and build the repeatable systems that make virtual programming scale. They'll contribute to program strategy by bringing data-informed recommendations on format, audience, cadence, and follow-up based on what they're seeing across events. This is a strong fit for someone who combines sharp operational instincts with strategic curiosity: you don't just run the playbook, you improve it. Why this role mattersVirtual programs are a core lever in Zapier's pipeline and audience-building motion. Webinars already drive meaningful pipeline, and they help us reach Director+ audiences through programming tied to our broader AI and enterprise narrative. As we scale, the virtual program workstream needs a dedicated owner who can drive consistent, high-quality execution while also identifying what's working, what's not, and what to try next. This role executes on the virtual program workstream within DG/AIT. The right person doesn't just keep programs running; they make them better over time by building systems, surfacing insights, and contributing to how we evolve the program mix. This frees senior teammates to focus on campaign strategy and audience development, knowing the virtual engine is in capable, autonomous hands. - Our Commitment to Applicants - Culture and Values at Zapier - Zapier Guide to Remote Work - Zapier Code of Conduct - Diversity and Inclusivity at Zapier About You - 3+ years of experience in event marketing, program management, campaign operations, or a related B2B role, with demonstrated ownership of a workstream (not just task execution). - Track record of managing complex, multi-stakeholder projects end-to-end with minimal oversight, including making judgment calls on priorities and tradeoffs. - Experience running webinars, virtual events, or digital programs and using performance data to recommend improvements. - Strong organizational skills with the ability to manage timelines, details, and follow-through across multiple concurrent workstreams while keeping broader team goals in focus. - Clear written and verbal communication skills, with the ability to align cross-functional teams in a remote environment and communicate proactively with speakers, stakeholders, and partners. - Comfort working inside event platforms, CRM/marketing tools, project trackers, and reporting systems, with opinions on how to improve the tooling and workflows you use. - Strong problem-solving instincts: you handle complex, multi-stakeholder challenges by finding solutions and communicating both progress and blockers effectively. - A builder's mindset: you don't just run the process, you improve it. You create systems, templates, and documentation that make programs easier to run and help teammates take on similar work. - AI-savviness and curiosity about new tools and workflows; experience experimenting with tools like Claude Code, Cursor, and/or Codex is a strong signal. Nice to have: - Experience with enterprise-focused marketing programs or executive audience events, including adapting program formats to different audience seniority levels. - Familiarity with post-event reporting, campaign follow-up strategy, or audience segmentation, including recommending changes based on data. - Experience building playbooks, templates, or operating processes that other team members adopt and use independently. Things You’ll Do - Own the end-to-end planning and execution of webinars, virtual events, workshops, executive sessions, and other DG/AIT virtual programs, managing timelines, dependencies, and quality with guidance from your manager as needed. - Drive program logistics from kickoff through wrap-up, including scheduling, registration setup, speaker coordination, run-of-show management, and cross-functional follow-through, making decisions on sequencing and escalating tradeoffs to your manager. - Build and maintain core program assets (briefs, project plans, agendas, speaker prep documents, decks) and identify when existing templates need to evolve. - Partner with Demand Gen, AI Transformation, Product Marketing, Content, Creative, Social, and operations teams to align deliverables with campaign goals and resolve blockers proactively. - Manage production readiness for each event, including dry runs, platform setup, tech checks, and day-of troubleshooting, and recommend platform or process improvements based on patterns you observe. - Own audience operations for virtual programs: registration tracking, attendee communications, routing, and post-event follow-up workflows, flagging gaps in the attendee experience and proposing fixes. - Track program milestones, surface risks early with recommended mitigations, and keep multiple concurrent programs on track. - Build and maintain dashboards and reporting for registrations, attendance, engagement, and pipeline contribution, and use that data to recommend changes to program format, cadence, or targeting. - Support the development of repeatable workflows and contribute to playbook documentation that make virtual program execution more efficient and enable teammates to plug into processes independently. - Lead retrospectives after each program, synthesize learnings across events, and bring data-backed recommendations for how to improve the DG/AIT virtual events engine. How Success Will Be Measured - Virtual programs launch on time and run smoothly with high operational quality. - Speakers, stakeholders, and partners are well prepared and supported throughout the program lifecycle. - Event logistics, communications, and follow-up workflows are consistent and reliable across DG/AIT activities. - The team gains leverage because strategic owners spend less time on coordination and manual execution. - Program reporting, documentation, and process quality improve over time as the virtual events engine scales. How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. Application Deadline:The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
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CRM, Excel, Salesforce, Gong, AI, Workday
