USAA

• Responsible for insurance fraud detection and investigation services to reduce fraud-related claim payments and costs, while avoiding unwarranted risk. • Ensure compliance with laws and regulations relating to claims handling and unfair claims practices and reporting statutes. • Participates in the establishment and implementation of policies and procedures for fraud control and investigative practices. • Performs leadership and management tasks, i.e., providing coaching, evaluating performance, review of time sheets, managing time off, conducting quarterly check-ins/ride-alongs, etc. • Evaluates, authorizes, and implements actions and decisions to carry out proactive claim's projects and investigations. • Review and evaluate investigation recommendations from investigators to ensure results and case documentation support conclusions. • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• Perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted • Protect USAA and members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures • Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims • Participates in the development of fraud prevention strategies • Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools • Make recommendations within defined authority guidelines • Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome • Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention • May serve as a resource team member on specific matters through demonstrated skill or training • Assists with the delivery of fraud awareness training initiatives in a defined environment

Title: P&C Regional Portfolio Underwriting Director Locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA or Tampa, FL Type: Full-Time Job IDR0118049 Hybrid Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated P&C Regional Portfolio Underwriting Director. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must be based in our San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: The P&C Regional Portfolio Underwriting Director is responsible for driving underwriting strategy, portfolio performance, and risk selection across assigned geographic regions. Collaborates with state management, pricing, product, capital management, compliance, and underwriting operations to implement underwriting actions that optimize profitability, mitigate adverse selection, and enhance long term member value. This role will be responsible for data driven decision making, leveraging a strong working knowledge of product management fundamentals and the ability to influence outcomes across diverse business partners. - Monitors the book of business in assigned region, including new and inforce business mix, risk attributes, and channel patterns, enabling early identification of adverse selection or shifts in risk quality. - Evaluates modeled results and portfolio risk drivers across the book of business understanding the underlying loss expectations, drivers of severity/frequency, and modeled financial impacts for assigned states. - Recommends and leads the implementation of targeted underwriting action to support improvements in profitability, retention, lifetime value, and member experience. - Partners with regional state management teams to understand market conditions, state strategies, and business objectives. - Recommends state specific underwriting actions that balance growth, risk, and member experience. - Collaborates with pricing, product management, compliance, and capital management to ensure alignment on underwriting recommendations and business impacts. - Partners with the Underwriting Strategy & Capabilities team to identify and prioritize future capability needs, analytic enhancements, automation opportunities, and rule refinements. - Supports the development or refinement of underwriting guidelines, eligibility criteria, and referral frameworks. - Assists in managing portfolio expenses by monitoring effective financial and resource management of assigned portfolio. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor's degree in Risk Management, Business, Finance, Analytics, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 8 years of progressive Property & Casualty underwriting, product management, pricing, or portfolio management. - Proven ability to apply comprehensive knowledge of underwriting fundamentals, industry practices, market trends, and regulatory requirements to effectively manage risk selection, pricing, and product performance. - Demonstrated analytical mindset with the ability to interpret data, models, and trends to influence business decisions. - Ability to translate analytic findings into actionable recommendations. - Proven ability to collaborate and influence across multiple stakeholders and functions. - Experience with business mix analysis and using data to tell a story. - Working knowledge of USAA underwriting systems, segmentation tools, or analytic platforms. - Demonstrated experience developing or applying underwriting guidelines, segmentation strategies, or rule frameworks. What sets you apart: - Demonstrated ability to analyze data and translate modeled outputs into actionable insights - Experience applying product management principles—such as balancing growth, profitability, and customer experience—to underwriting or insurance products, including influencing product design and underwriting guidelines - Track record of successfully leading cross-functional initiatives by influencing stakeholders to implement strategic changes and drive measurable outcomes - Proven ability to connect macro-level market insights and state-specific conditions to tactical underwriting actions USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $127,310-$243,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Provide decision support across business areas by applying analytical techniques to solve problems, translating recommendations into communication materials, and ensuring effective data gathering and documentation to drive strategic business decisions.

Title: Financial Analyst (Mid-Level) Location: San Antonio United States Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Financial Analyst (Mid-Level), you'll be responsible for solving business problems while performing forecasting, planning, and financial modeling related to income, profitability, liquidity, capital, leverage, asset and liability management or operating expense. Ensuring all activities are completed within regulatory and compliance guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: - Develops financial forecasts/plans for a large and moderately complex to complex business area or expense category; Develops and implements forecasting/planning process, and model improvement initiatives. - Independently prepares recurring or ad hoc financial reports and analysis or cost benefit analysis to support and provide insights for internal and external management decision-making. - Delivers moderately complex to complex financial research and value-added business decision support and recommends or implements solutions to key financial and operational opportunities. - Responsible for product assignments, product pricing, product profitability and ad hoc analysis. - Acts as a valued business partner by providing informed, proactive analysis and business insights to enable effective decision-making and efficient resource utilization. - Acquires and applies intermediate knowledge of the business, its products and processes to resolve issues and navigate obstacles to deliver work product. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor's degree in Business, Accounting, Finance, Economics, or related field; OR 4 years of relevant education and/or experience. - 4 years experience conducting financial/accounting analysis, preparing financial reports, or financial plans and providing recommendations; OR Advanced degree in Business, Accounting, Finance, Economics, or a related field, progress towards a CPA, or CFA designation and 2 years of financial / accounting analysis or related work experience. - Ability to communicate financial/accounting concepts. - Experience in a financial services environment. - Experience using Microsoft Office Excel for financial data analysis. - Experience working with financial/accounting technologies. - Understanding, application, and adherence to financial regulations and compliance. - Experience producing financial reports. - General knowledge of GAAP. What sets you apart: - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Staff Auditor (II) Location San Antonio, Texas; Charlotte, North Carolina; Plano, Texas; Tampa, Florida Job ID R0118139 Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Staff Auditor, you will perform audit assignments and identify problems for resolution in support of risk-based assurance and advisory engagements across the organization. Applies learning knowledge of financial services regulations to audit assignments. Performs risk and control identification and evaluation, increasingly complex audit techniques, research and analysis, and conducts client meetings and interviews. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. What you'll do: - Executes audit program assignments timely and professionally with guidance and support from the Auditor-in-Charge (AIC) in support of the annual audit plan and audit priorities. - Independently and accurately tests basic business, application, and/or IT general controls (ITGC). - Identifies control deficiencies in testing, discusses with Auditor-in-Charge (AIC) and/or Audit management and begins to understand how to initiate control improvement recommendations for assigned work. - Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions are drawn during testing. - Attends and participates in team audit activities like planning and scoping, business understanding/walkthroughs, review of risk assessment and testing for assigned areas of responsibility and demonstrates critical thinking ability. - Executes on audit documentation techniques including key risks and controls alignment to audit test objectives and conclusions; is accountable for completing own work paper documentation within quality standards. - Communicates effectively and shares findings and audit reports with AIC, team members, and may present to business leaders. - Provide updates to the engagement level risk & control matrix and other audit documentation as deemed appropriate by AIC or team leadership. What you have: - Bachelor's degree in Business, Finance, Accounting, Business, Information Technology or related field; OR 4 years of relevant education and/or experience. - If Bachelor's degree, 2 years of audit, financial, insurance, banking, information technology or related business experience. - Experience applying audit, risk or compliance acumen in a business/professional environment. - If advanced degree, up to 2 years of experience applying audit, risk, or compliance acumen in a business/professional environment. - Experience effectively communicating Controls with business partners. What sets you apart: - US military experience through military service or a military spouse/domestic partner. - Current or previous participant in a USAA HOH Cohort. - Military experience in financial management, auditing, and/or Inspector General roles across all branches, including internal controls, compliance reviews, risk assessments, and fraud/waste detection. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Drive underwriting strategy and portfolio performance by evaluating risk attributes and implementing targeted actions. Collaborate with state management and various teams to optimize profitability and enhance member experience through data-driven...

Lead the development and launch of innovative products, manage product performance and underwriting, conduct complex data analysis, and ensure compliance with laws and regulations for strategic market expansion.

Title: Bank Agile Product Owner Lead Location: San Antonio United States Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Bank Agile Product Owner Lead, you will work directly with the Bank agile team to prioritize work to derive business outcomes while delivering on business commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and prioritizing the Bank agile team backlog to drive business outcomes in service to the Business strategy. Acts as 'voice of the end-user'. Brings a data-driven approach to decisions and impediment removal including strategic priorities and funding allocation. Sets product / value stream direction and ensures it is aligned with key stakeholders across the organization. Establishes a Bank agile team culture anchored in transparency and learning, for seeking opportunities for testing & learning, continuous Bank agile team/process improvement and quality. What you'll do: - Accountable for delivering the Bank product strategy and/or customer journeys effectively to key stakeholders and Bank agile team members. Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs. - Leads and oversees Bank agile team(s) to develop, translate and drive the vision and strategy to key stakeholders and Bank agile team members on Bank products to include member satisfaction. - Leads the Bank agile team in ensuring understand business requirements for effective Bank product solutions. - Partners with the Team-of-Team Lead to clarify and drive alignment on the business strategy, goals, and objectives; translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team's backlog of work. - Collaborates with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions. - Partners with Team-of-Team Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs. Drives execution of successful objective implementation for Bank products and customer experience. - Solves unique problems with broad impact on the business; requires an innovative, data-driven approach to decision making including allocating funds and developing and tracking OKRs that drive product success. - Accountable for setting and delivering against Bank agile team-level OKRs. - Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace. - Owns Bank agile team backlog (grooming, prioritization, and refinement) and accountable for maintaining a groomed backlog of user stories; works with the Bank agile team to estimate story size and complexity. - Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues that have a broad impact on the business. - Anticipates, and acts in service of the Bank agile team's needs and goals; coaches, engages and provides feedback to the Bank agile team on work-in-progress; clarifies requirements, and takes an innovative approach to solving unique problems that may prevent the Bank agile team from progressing on objectives. - Identifies and drives opportunities for continuous Bank agile team and process improvement. Leads projects with notable risk and complexity; develops the strategy for project execution. - Anticipates business and regulatory issues; recommends product, process or service improvements. - Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor's degree; OR 4 years of relevant education and/or experience. - 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. - Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle. - Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. - Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications. - Experience in engineering methodologies and Change Management practices to translate business requirements into functional specifications. - Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules and regulations. - Experience communicating complex ideas, anticipating potential objections and persuading others, often at senior levels, to adopt a different point of view. What sets you apart: - 3+ years leading ART-level execution health across multiple teams, including delivery flow, defect triage, and service-level performance (SLO/SLI) in a regulated or control-heavy environment. - 2+ years resolving complex cross-team dependencies across platform functions (infrastructure, integrations, data, access governance, and monitoring/control services) to prevent delivery bottlenecks. - 3+ years managing end-to-end defect and issue lifecycle across internal and external teams, including prioritization, root-cause coordination, and closure accountability. - 2+ years leading incident and outage response, including triage coordination, stakeholder communications, escalation management, and post-incident action tracking through resolution. - 3+ years improving execution readiness and quality practices, including story readiness standards, acceptance criteria alignment, test/validation coordination, and release confidence. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Fraud Strategy Analyst - Intermediate Level Location: United States Remote Type: Full-Time Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a detail-oriented Fraud Strategy Analyst II with a strong background in debit card transactions to join our team. In this role, you will be responsible for developing and implementing effective strategies to detect, prevent, and mitigate fraud. You will analyze transaction data, identify emerging fraud patterns, and collaborate with cross-functional teams to minimize financial losses. This is an exciting opportunity to make a significant impact in safeguarding our customers and the company from fraudulent activities. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: - Utilizes domain knowledge of Financial Crimes to develop robust rules that help prevent fraud and develops solutions that align with the business's strategic direction and objectives. - Contributes to analyses using innovative/quantitative analytical approaches and data-driven insights. - Extract insights from data to design solutions within the Financial Crimes space through a range of data preparation, modeling, and visualization techniques, including predictive analysis, pattern recognition and/or Machine Learning. - Utilizes association rule learning, cluster analysis, anomaly detection, data analysis and visualization (e.g., PowerBI, Tableau), and object-oriented programming (Python, SAS) to identify trends from existing data reports and provide observations that help inform the strategies/analysis that should be performed to mitigate risks. - Uses understanding of the business direction, environment and strategies for supported domains/clients, to identify and recommend solutions. - Advocates for self and teammates to encourage the growth of direct and indirect peers toward continual technical and soft skill progression. - Serves as a resource for mathematical skills, business product knowledge, and/or Financial Crimes knowledge. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor's degree; OR 4 years of relevant education and/or experience. - 2 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solutions. - Demonstrates understanding of the application of business rules in technology solutions. - Understanding of fraud rules management including to reduce or mitigate loss and fraud exposures. - Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. - Knowledge of bank laws and regulations related to money movement and /or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA and Reg Z. - Strong written and verbal communication skills. What sets you apart: - 2+ years in card fraud analytics area in financial industry - 2+ years of experience in coding fraud rules in one of the main rule management systems (Falcon, VRM, Broadcom, SAS Raptor) - Analytical experience in Debit Card Fraud, Wallet Provisioning, E-Commerce and other Point of sale strategies Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.