This page tracks remote field engineer openings that are location-eligible for Illinois.
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• The Technical Support Specialist is a customer-facing, hands-on role responsible for providing technical support, field service, and installation assistance for hardware and software solutions. • This position performs equipment installations, diagnostics, maintenance, and troubleshooting both remotely and at customer sites to ensure reliable product performance. • Customer facing role through new customer onboarding, user experience training, and day-to-day interactions. • Timely responses to customer requests, through support line and ticketing system. • Proactively monitor customer product health and identify emerging trends. Hands-on (installs, troubleshooting) in-field on tractor trailers service troubleshooting for current customers. • Oversee equipment installations on vehicles/trailers and train OEMs on proper installation procedures and troubleshooting. • Work closely with Sales, Solutions Engineering and Customer Success teams to assist with customer requests or troubleshooting and communicating customer input with internal cross functional teams. • Work closely with Road Ready development team to identify bugs and resolve customer-facing issues as well as communicate customer feedback. • Support pilots/trials through pre-sale discovery discussions, solution review, and hardware installs. • Diagnose and resolve product issues both remote and in-field. Other duties as assigned.
Supply Chain Traceability | Collecting, Connecting and Leveraging Data Every Step of the Way.
• Ensure the installation and commissioning of OPTEL systems at client sites. • Carry out mechanical and electrical installation while ensuring compliance with quality standards. • Train end-users on the proper use of OPTEL systems. • Perform maintenance and repair on installed systems as requested by the customer service department. • Identify potential sales opportunities (new contracts, complementary systems).
A science and technology company, Leidos provides products and services to the health, national security, and engineering industries. As an employer, Leidos fos
• Represent the PO at RSR sites, executing to an aggressive multi-site schedule. • Serve as an RSR subject matter expert (SME) to the RSR program office project, implementation, and engineering leads. • Participate in final planning and site preparation, including development of site implementation plans and site visits as required. • Provide onsite installation/construction consultation supporting implementation and disposition activities, including advising contractors on requirements based on design drawings and the statement of work (SOW).
Akima Intra-Data (AID), an Akima company, is not just another federal logistics services provider. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AID, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, AID provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, AID delivers flexible, full-spectrum facilities, maintenance, and repair and logistics services that enable our customers to reduce operating costs, improve productivity, and enhance the value of their existing assets. As an AID employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Role Description North Edge Technology is looking for Field Engineers to be part of our Emergency Management Sustainment team supporting 100+ military installations worldwide. The Field Engineers will ensure Giant Voice systems are fully operational to provide a critical communication path for Emergency Managers. Candidate must have a thorough understanding of Giant Voice (GV) systems (Federal Signal, Whelen, American Signal, ATI, Cooper Wheelock, etc.) or Land Mobile Radio (LMR) (Motorola, Kenwood, Harris). This position requires that you travel 75% of the time to perform the job. - Uses engineering knowledge and methods to design, install, support, and repair technological tools and equipment at a field location. - Analyzes user needs; builds, modifies, installs, and tests products. - Troubleshoots errors or malfunctions and performs unscheduled or routine maintenance. - Creates, distributes, and maintains service or training manuals; provides on-site training. - Supports overall sustainment and repair operations of the Army’s Giant Voice and Audio-Visual Notification Systems (AVNS). - Demonstrates thorough understanding of area of responsibility. - Works closely with PM/Lead. - Provides timely and expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics and Key Performance Indicators. - Documents, coordinates, and troubleshoots technical questions and reported incidents from Emergency Responders. - Trains end-users to perform resolution steps through self-service or by another area. - Documents repair information of hardware and software in conjunction with geospatial data. - Uses boom & scissor lifts, forklifts, and bucket trucks to perform repairs 20-80 feet off the ground. - Conducts research of potential resolution of assigned technical issues with teammates and OEM representatives. - Works closely with Engineering, Security, Site, and Systems Administration teams to incorporate customer feedback. - Communicates and interacts effectively with internal and external partners. - Evaluates tools, best practices, technologies, and approaches to EM service delivery problems. - Demonstrates compliance with applicable laws and regulations, especially those surrounding safety and communications. - Maintains and writes standard operating procedures. Qualifications - DoD Secret Clearance is required (or ability to obtain and maintain one). - High School or GED equivalent and 3-5 years of related experience. - Knowledge of/willingness to learn Emergency Management systems: Giant Voice Exp or LMR Exp or Apprentice Electrician Technical test equipment used to install/repair GV, LMR, and AVNS. - Strong written and verbal communication skills. - Strong troubleshooting and conflict resolution skills. - Must be able to lift 70lbs. Requirements - Desired Qualifications: - Heavy-duty equipment like boom and scissor lifts, cranes, excavators used to install/repair GV, LMR, and AVNS. Benefits - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k), and a range of other voluntary benefits. - Paid Time Off (PTO) is offered to regular full-time and part-time employees. Company Description North Edge Technology, an Akima company, is not just another federal technology solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. - At North Edge Technology, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders. - North Edge Technology provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. - North Edge Technology delivers a broad range of skilled IT services to support a smarter, more connected government. - As a North Edge Technology employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity. - You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
• Provide L1–L2 technical support for end users in a corporate environment; • Maintain and monitor office IT infrastructure, including computers, laptops, and peripheral devices; • Install, configure, and support Windows and MacOS operating systems; • Troubleshoot and resolve hardware, software, networking, and system-related issues; • Perform regular system maintenance, updates, patching, and preventive support activities; • Handle support tickets, communicate with users, and ensure timely issue resolution according to SLA requirements; • Support endpoint security processes, including antivirus, encryption, and patch management; • Assist with procurement, setup, and replacement of IT equipment; • Perform basic system administration tasks and support infrastructure services such as Active Directory, SCCM, and VPN; • Escalate complex issues to senior support teams when necessary; • Collaborate with internal IT teams to ensure smooth and stable IT operations.
• Provide L1–L2 technical support for end users in a corporate environment; • Maintain and monitor office IT infrastructure, including computers, laptops, and peripheral devices; • Install, configure, and support Windows and MacOS operating systems; • Troubleshoot and resolve hardware, software, networking, and system-related issues; • Perform regular system maintenance, updates, patching, and preventive support activities; • Handle support tickets, communicate with users, and ensure timely issue resolution according to SLA requirements; • Support endpoint security processes, including antivirus, encryption, and patch management; • Assist with procurement, setup, and replacement of IT equipment; • Perform basic system administration tasks and support infrastructure services such as Active Directory, SCCM, and VPN; • Escalate complex issues to senior support teams when necessary; • Collaborate with internal IT teams to ensure smooth and stable IT operations.
• Resolve complex, high-severity escalations across infrastructure, identity, networking, endpoint, and applications, serving as the senior technical point of contact for assigned clients and queues • Lead technical response during major incidents: triage, containment, delegation, status updates, and stabilization • Perform root-cause analysis and drive durable remediation to prevent recurrence • Own client outcomes end-to-end, coordinating across internal teams and specialized resources when scope spans multiple functional areas • Own vendor escalations (Microsoft, ISPs, SaaS) with clear evidence, timelines, and follow-through • Deliver at least one continuous-improvement contribution per quarter, runbook, automation, monitoring, or standards update • Mentor engineers across tiers; elevate troubleshooting habits, documentation quality, and judgment on when to proceed vs. escalate • Partner with Service Directors on escalation strategy, queue health, and QA calibration • Model exemplary documentation, time capture, and client communication, especially under pressure, while protecting scalability, security, and Executech standards • Exercise senior-level judgment on when to proceed, when to escalate, and when to pull additional resources, and coach others to do the same
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Role Description Own supplier quality for mechanical equipment: CDUs, chillers, pumps, and piping packages from qualification through delivery. - Run supplier audits and production readiness reviews before award, and source inspections before anything ships. - Set the inspection and test plans suppliers build to, including factory acceptance test witness points. - Drive root cause and corrective action on quality escapes, and verify the fix at the supplier floor, not on paper. Qualifications - You've done supplier quality for mechanical or HVAC equipment manufacturers, on their floors. - You've witnessed factory acceptance tests and failed one when it deserved to fail. - You write inspection plans from drawings and specs, not from templates. - Your corrective actions close with evidence, and repeat escapes from your suppliers are rare. Requirements - Bonus: Liquid cooling equipment. - ASME and ISO quality systems. - Welding and brazing inspection. - PPAP or APQP experience. Company Description Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Panasonic is a globally recognized technology brand that partners with businesses and governments at the forefront of disruptive innovation. In 2018, the corpor
Role Description The Field Service Technician provides onsite technical support for customer-specific products, developing a strong understanding of our product's technical specifications to deliver a high level of assistance to customers. This role delivers professional support and repair at customer sites through close collaboration between service and factory support teams and uses technical knowledge to make sound decisions regarding the repair of equipment and software. Responsibilities - Technical Knowledge Support - Provide technical support for one or more products or processes within Panasonic's SMT solutions. - Carry out technical assignments to install, modify, and repair factory automation equipment and software at customer sites, with minimal assistance or supervision. - Maintain in-depth knowledge of the SMT process, including the machine, programming, configuration, and manufacturing processes. - Maintain a proactive approach to resolving customer and internal company project issues while exercising effective time management. - Assume responsibility for onsite service project management, prioritizing equipment and technical issues for immediate corrective action, communicating with relevant parties, and completing personal and on-site team assignments within expected timeframes. - Demonstrate strong capability to complete software (LNB/DGS) and equipment installations and projects. - Troubleshoot effectively and efficiently, often in high-pressure circumstances, achieving 100% problem resolution of repair activity within 24 hours of arrival at the customer site. - Provide customers with timely and accurate technical information in a positive, straightforward, and professional manner, including conducting meetings to address open issues. - Provide basic software system and equipment operation, troubleshooting, and maintenance training to customers. - Assist the Technical Assistance Center (TAC) in covering the telephone hotline, conducting research to resolve customer issues and ensure an excellent overall customer experience; create service notifications and other documentation to support resolution of similar issues in the future. - Prepare equipment documentation and reports, including installation reports, acceptance reports, service orders, installation documentation, warranty ("Q") reports, "Tech Tips," SAP reports, project reports, and corrective action recommendations, as necessary. - Provide assistance with factory modifications, equipment refurbishment, rebuilds, predictive and corrective maintenance programs, and equipment calibration projects. - Provide assistance and consultative services to customers in preparing sites for equipment installations. - Manage and execute administrative tasks effectively, such as travel arrangements, expense reports, and coordination of activities with customers. - Sales Support - Support the sales force in developing and maintaining close account relationships and satisfying technical customer requirements. - Serve as a liaison between Field Service Technicians, TAC Support, and Sales and Marketing during the initial portion of the product life cycle, providing timely feedback to sales regarding information gathered from customers. - Supply technical information and other details to the factory and customers to resolve technical issues. - Participate in exhibitions and demonstrations of equipment at trade shows, the PA demo room, or customer sites, informing customers and responding to technical and specification questions and concerns. - Factory Liaison - Maintain clear communication and strong relationships with factories to incorporate product and customer specifications. - Report technical data from customer visits back to the factories. Qualifications - Technical degree preferred. - Two-year technical or vocational school education, or relevant military training, required. - Two to three years of industry experience preferred. - Functional ability to operate a PC and appropriate software programs preferred to accomplish the duties listed above. - Ability to travel as required by the position. Requirements - Capable of lifting over 50 pounds (22.7 kg), standing for long periods on factory floors, and maneuvering in factory production environments and confined spaces to execute technical activities. - Willingness and ability to travel extensively (often 75% or greater), domestically and internationally, often on short or immediate notice, with flexible work hours, including non-standard business hours, weekends, and occasional holidays, as necessary to meet customer project schedules and demands. - Perform additional tasks as assigned and reviewed. Benefits - Health Benefits: Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. - Voluntary Benefits: Life, accident, critical illness, disability, legal, identity theft, and pet insurance. - Panasonic Retirement Savings & Investment Plan (PRSIP): 401(k) plan with company matching contributions and immediate vesting. - Paid Time-Off Benefits: Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave. - Educational Assistance: Tuition reimbursement for job-related courses after six months of service. - Health Management and Wellbeing Programs: Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
Panasonic is a globally recognized technology brand that partners with businesses and governments at the forefront of disruptive innovation. In 2018, the corpor
Role Description The CO₂ Field Service Technician provides hands-on technical support for installing, maintaining, and repairing automation and CO₂ equipment at customer sites. This role involves extensive travel and requires the ability to work independently while ensuring high-quality service delivery. Responsibilities - Carries out technical assignments to install, modify, and repair factory automation equipment at customer sites, with 100% weekly travel. - Maintains a safe work environment and reports any issues that arise. - Operates and programs machines, understanding all technical aspects and machine parameter functions. - Prepares standard equipment documentation and reports, including service reports, expense reports, and others as directed. - Provides customers with timely and accurate technical information in a positive and straightforward manner. - Provides equipment operation and maintenance training to customers' employees and fellow field service technicians. - Prepares and submits documentation for efficient invoicing. - Maintains company property for safe operation and maximum life. - Efficiently manages business expenses to maximize profitability. - Performs routine maintenance on equipment and assists in establishing preventative maintenance schedules with customers and the service coordinator. Qualifications - Associate degree in Laser, Electro, or Optics, or equivalent experience is required. - Two or more years of related experience, including troubleshooting. - Functional PC skills and proficiency with appropriate software required. - Ability to use hand tools, meters, gauges, schematics, and jigs to adjust and maintain proper machine calibration and performance. - Ability to travel extensively (95%), primarily within the United States, with the possibility of travel to Mexico, Canada, and Japan, always on short notice. - Ability to work independently with little supervision. - Strong attention to detail, with a demonstrated ability to meet deadlines and commitments. - Strong diagnostic and technical aptitude, including knowledge of AC and DC electrical, mechanical, and optical systems. - Commitment to the company's Core Values. - Strong written and oral communication skills are required. Requirements - Problem-solving and know-how. Benefits - Health Benefits: Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. - Voluntary Benefits: Life, accident, critical illness, disability, legal, identity theft, and pet insurance. - Panasonic Retirement Savings & Investment Plan (PRSIP): 401(k) plan with company matching contributions and immediate vesting. - Paid Time-Off Benefits: Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave. - Educational Assistance: Tuition reimbursement for job-related courses after six months of service. - Health Management and Wellbeing Programs: Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service. Company Description At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. The salary range listed below is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.
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Linux, MacOS, Azure, SAP
