This page tracks remote client partner openings that are location-eligible for Mississippi.
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639 Jobs
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• Manage the end-to-end client lifecycle for a strategic and growing list of employer clients contracted through our health plan partners, driving retention and satisfaction through proactive, data-informed account management • Prepare and deliver persuasive business reviews that leverage clinical outcomes, engagement data, and ROI analyses to influence executive decision-making and drive continued investment in Virta by client and partner alike • Act as a consultative advisor to clients – leading expansion discussions by identifying evolving needs and connecting client objectives and population health trends to Virta’s value story • Lead renewal negotiations and upsell contracting, leveraging strong judgment, transparency, and client advocacy, guiding stakeholders toward mutually beneficial terms • Monitor key success indicators for your accounts, surfacing risks and opportunities early and adjusting strategy to achieve desired outcomes • Build strong, trusted relationships with internal cross-functional partners across Clinical, Member Engagement, Analytics, and Commercial to deliver exceptional client experiences • Partner with Member Engagement to expand awareness and adoption within your book of business through campaigns and targeted engagement
Estate Planning, Estate & Trust Management and Elder Law software for attorneys
• Serve as the primary point of contact for strategic assigned firms, fostering trusted relationships with key stakeholders including firm owners, decision-makers, and LEAP champions and be responsible for maintaining excellent client relationships • Drive early adoption and long-term success through proactive outreach, regular check-ins, and strategic success planning. • Facilitate recurring business reviews (QBRs) and success check-ins to identify opportunities for increased usage, new integrations, or process automation. • Collaborate cross-functionally with Product, Support, and Training teams to resolve issues, share insights, and improve client experience. • Provide guidance on best practices for billing, reporting, accounting integrations (e.g., QBO, LEDES), and document automation workflows. • Identify and act on expansion and upsell opportunities based on client needs and usage patterns. • Lead and mentor a small team of Client Success Managers, providing coaching, development, and performance feedback to help them grow in their roles. • Contribute to the continuous improvement of Client Success programs, playbooks, and resources that drive scalable engagement across our portfolio.
Leading K-12 platform transforming teaching and student support with AI, MTSS, and surveys.
• Support a portfolio of small districts through relationship management and project execution. • Help districts get started with Panorama, stay on track throughout the year, and renew their partnerships by delivering an excellent client experience. • Manage onboarding and survey execution while building relationships with district leaders and supporting account renewal.
A different breed of specialty technology distributor. #ClimbWithUs
• Own the long-term vision, strategy, and multi-release roadmap for Desktop Client and its associated SDK and CLI capabilities. • Define and articulate the strategy for unifying connection brokering, credential delivery, and protocol access. • Build and maintain the business case, success metrics, and outcome targets for the product. • Own end-to-end delivery across discovery, definition, and launch. • Partner closely with engineering on architecture-shaping decisions for the cross-platform client. • Define the experience for connecting across SSH, RDP, VNC, HTTPS, Kubernetes, databases, and cloud providers. • Establish the metrics, telemetry, and feedback loops needed to measure adoption, reliability, and friction. • Engage directly with customers, prospects, analysts, and field teams to validate direction. • Track the competitive landscape and ensure the roadmap keeps Delinea ahead.
Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.
Role Description We are seeking a driven and organized Client Experience Manager to oversee client communications, coordinate service details, and ensure every interaction reflects a smooth, professional, and high-quality experience. This fully remote position is ideal for someone who thrives behind the scenes, enjoys managing moving parts, and takes ownership of client satisfaction from start to finish. This role is well suited for self-motivated individuals who can work independently while leveraging structured systems, tools, and training provided. If you're proactive, dependable, and confident managing workflows in a remote environment, this opportunity offers flexibility and long-term growth potential. What You’ll Do: - Oversee ongoing client communications and service workflows - Ensure timely follow-ups, confirmations, and status updates - Coordinate scheduling, documentation, and client requests with accuracy - Proactively identify and resolve issues to maintain a seamless experience - Maintain detailed records and contribute to workflow improvements - Deliver consistent, professional support throughout the client journey Qualifications - Strong communication, organization, and problem-solving skills - Client service, account management, or customer-facing experience preferred (not required) - Ability to work independently while utilizing provided systems and resources - Detail-oriented, reliable, and deadline-driven - Tech-comfortable and adaptable to new platforms - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - 100% remote flexibility - Structured onboarding and ongoing support - Clear processes and systems provided - Growth opportunities within a supportive, team-focused environment
• Serve as the primary point of contact for assigned client accounts, ensuring timely communication, strong relationship management, and effective resolution of client needs. • Build and maintain strong, long-term relationships with key client contacts, business executives, stakeholders, and decision-makers. • Act as a trusted advisor by understanding each client’s business needs, service expectations, contract requirements, and opportunities for expanded support. • Manage the full client lifecycle, including onboarding, training, activation, ongoing account support, renewals, and account growth. • Identify opportunities for upselling, cross-selling, expanded service usage, and additional solutions based on client needs, account history, usage trends, and business objectives. • Partner closely with sales, operations, marketing, and product teams to support client growth, improve the customer experience, and deliver solutions that align with client expectations. • Monitor account health, client satisfaction, service usage, communication trends, and potential risks to retention. • Develop and execute account management strategies that improve client engagement, increase service adoption, and support revenue growth. • Manage customer activations and ensure new clients are fully onboarded, trained, and able to go live as quickly and smoothly as possible. • Analyze customer data, service trends, and account activity to identify opportunities for improvement, process consistency, and proactive outreach. • Address escalated client concerns, high-severity requests, service issues, or urgent account needs with professionalism, urgency, and follow-through. • Support retention efforts by proactively identifying client concerns, resolving issues early, and maintaining regular client communication. • Assist in building, improving, and documenting Client Success SOPs, workflows, communication templates, and account management best practices. • Maintain accurate and timely account records in CRM systems, including client notes, follow-up tasks, opportunities, risks, and account activity. • Contribute to customer success team initiatives by sharing best practices, identifying process gaps, and supporting continuous improvement. • Represent KENTECH professionally in all client interactions while maintaining strict confidentiality and compliance with company security standards.
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.
Role Description This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Client Experience Legal Project Coordinator to join our team in our Seattle, Portland, San Francisco, or Los Angeles offices. This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices. This position is responsible for providing high quality support for client project teams, including: - Matter administration - Contributing to process flow organization - Serving as first point of contact for client contact and attorney support requests - Running conflict checks - Maintaining knowledge management resources - Coming up with creative solutions to business opportunities It requires someone who is highly detail orientated, exercises sound judgment, and possesses strong administrative, organizational, and interpersonal skills while prioritizing and managing multiple assignments. On a typical day you will: Service Delivery: The Client Experience Team augments the traditional legal services provided to clients through proactive communication, actionable reporting, and strategic client satisfaction initiatives. The Client Experience Legal Project Coordinator is expected to: - Work with lawyers and staff on high-volume matters to meet service expectations and address specific problems or opportunities. - Work with lawyers and staff to deliver service more efficiently, effectively, and profitably. - Be willing and able to learn new technology tools (e.g., legal project management, data visualization, and document automation). - Support the Legal Project Manager in onboarding and integration of new personnel to meet client needs. Project Management: The Client Experience Team is responsible for managing numerous requests that affect the firm’s legal teams, the client’s legal operations team, and corresponding success metrics. The Client Experience Legal Project Coordinator is expected to manage their own tasks and to: - Act as a point of contact for the matter team and responsible attorneys to intake new requests from clients, run conflict checks, and route work to timekeepers. - Assist with the implementation of project management frameworks. - Integrate with client teams and become comfortable with legal concepts and terminology. - Support the tracking of key performance indicators (KPIs) for each matter to measure performance. - Implement and manage time entry code sets. - Edit and oversee upkeep of client-facing matter management sites. Client Communication: Understanding how and when to communicate with our clients helps build trust and strengthens the relationship. The Client Experience Legal Project Coordinator is expected to: - Provide consistent, positive interactions both within the firm and with the client. - Be responsive as a direct point of contact for the firm’s relationship attorney and their clients. - Help prepare for and attend business review meetings with the firm’s relationship attorneys and clients. Qualifications - 3+ years’ experience in legal services or other professional services industry OR 1+ years’ experience in legal services or other professional services industry required with a bachelor’s degree. - GED or High School Diploma. - Bachelor's Degree. - Ability to effectively handle multiple projects simultaneously with high attention to detail and minimal supervision. - Ability to work in a team-oriented, service focused environment. - Problem solving skills and ability to present clear solution options to team leads. - Strong interpersonal and communication skills in English. - Ability to learn new technologies quickly and independently. - Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint. - Experience with Microsoft Power BI, Tableau, HighQ, Azure DevOps, and Microsoft SharePoint preferred. - Availability and willingness to work overtime as needed or requested. Benefits - Choice of health and vision insurance plans. - 2 paid volunteer days for qualifying community service work. - Dental plan. - Fertility and adoption benefit. - Paid sabbatical after 13 years of service. - Tuition reimbursement. - Commuter benefits. - Retirement contribution.
Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Role Description The Client Leader is responsible for managing and retaining a high-value client portfolio. The deliver strategic solutions to align with client goals, and drive customer success, value, revenue growth, and retention. They oversee Absence Management clients, foster strategic partnerships, and leverage expertise in Alight’s solutions with a focus on delivering impactful outcomes. Responsibilities - Developing and building meaningful and trusted relationships across internal teams, customer stakeholders, and key influential third-party stakeholders. - Leading through influence; persuades, motivates, and inspires action toward desired outcomes. - Asking provocative questions to uncover and understand the client’s business goals, priorities, and desired outcomes. - Anticipating the client’s needs and effectively positioning solutions to drive value maximization, retention, and revenue growth. - Advocating and connecting capabilities, support, and/or services for clients. - Consulting with clients regularly on best practices to increase product adoption and utilization. - Identifying opportunities for expansion of solutions to support and drive the client’s desired business outcomes. - Owning the Account Health strategy for assigned client accounts. - Leading the strategy, preparation and execution of Quarterly Client Business Reviews (QBRs). - Leading the renewal strategy for assigned book of business. Qualifications - Have bachelor’s or equivalent experience with at least 5 years in client, broker, or account relationship management for complex, high-value portfolios. - Demonstrate expertise in strategic client relationship management, including building and maintaining executive-level partnerships with clients, brokers, and key stakeholders. - Display ability to develop and execute client delivery strategies that drive customer success, operational excellence, revenue growth, retention, and client satisfaction. - Possess leadership and team management skills, with experience coaching, mentoring, and developing high-performing teams. - Demonstrate advanced communication, presentation, and influencing skills, including the ability to engage effectively with C-suite executives. - Have business, financial, and analytical acumen. - Have experience in Absence Management services and related business operations. - Demonstrate ability to successfully lead in ambiguous and rapidly changing environments. - Have experience overseeing cross-functional projects and client governance activities. - Display advanced solution-oriented mindset and change leadership capabilities. Requirements - Background check consistent with Alight’s employment policies. - All virtual interviews to be conducted on video. - Occasional travel to one of our physical office locations may be required. Benefits - Health, dental and vision coverages starting Day One. - Wellbeing programs. - Retirement plans with contribution matching. - Generous time off. - Parental leave. - Continuing education and career growth opportunities.
Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Role Description As the Defined Contributions Client Leader, you will be responsible for total service delivery for your clients. You will coordinate across the business and create client-specific implementation plans. You will keep updated with your client’s industry, their Benefits objectives and regulatory/legislative landscape and marketplace. You will be responsible for growing the talent in Defined Contributions and participating in new client opportunities. Responsibilities - Taking accountability for overall Defined Contributions delivery, including other solutions/groups utilized in the Defined Contributions delivery for a client. - Delivering ideas and solutions based on client’s needs. - Developing talent in Defined Contributions. - Identifying and mitigating risk in Defined Contributions delivery. - Hitting or exceeding targets related to profitability, operational health, confluence adherence, and client satisfaction. - Participating in prospective client presentations and the sales process. - Acting as a positive change agent, both internally and externally. - Leading through change and influencing colleagues to work together effectively. - Seeking out collaborative opportunities across the business to drive results. Qualifications - Be an excellent communicator who can simplify and translate strategic direction into team vision and deliverables. - Be a creative, innovative, problem-solver and possess excellent organizational skills. - Be able to set and give direction and ensure good ideas are championed and implemented. - Possess effective interpersonal skills, building mutual trust, respect, and cooperation among team members. - Have undergraduate education in a business-related subject, or equivalent relevant work experience. - Have 10 or more years of experience in Defined Contributions. - Possess a keen client focus and background in a variety of client experiences. - Be able to embody the servant leadership philosophy. Requirements - By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. - Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Benefits - Comprehensive total rewards package supporting mind, body, wallet, and life. - Health, dental, and vision coverages starting Day One. - Wellbeing programs. - Retirement plans with contribution matching. - Generous time off and parental leave. - Continuing education and career growth opportunities. - Flexible working arrangements. Company Description At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united, and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
• Build and maintain strong, long-term relationships with clients, serving as their primary point of contact for all service-related matters. • Continuously monitor and assess the health of client accounts, proactively identifying opportunities for improvement and growth. • Establish and maintain quality assurance processes to ensure the consistent delivery of high-quality services. • Monitor service level agreements (SLAs) and key performance indicators (KPIs) to meet or exceed client expectations. • Work closely with technical teams to ensure that services are meeting or exceeding client expectations, and that service-level agreements (SLAs) are consistently met. • Identify opportunities for upselling and cross-selling additional services to existing clients, while also managing contract renewals. • Gather and analyze client feedback to drive continuous improvement in service quality. • Keep clients informed of updates, outages, and other relevant information, maintaining clear and effective communication. • Develop and maintain operational performance metrics and reports. Analyze data to make data-driven decisions and drive improvements.
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AWS, Azure, Cloud, Google Cloud Platform, Kubernetes, Linux
