Client Partner Remote Jobs in New York (US)
This page tracks remote client partner openings that are location-eligible for New York.
This page tracks remote client partner openings that are location-eligible for New York.
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580 Jobs
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• Establish and maintain the day-to-day business relationship with the client, becoming the first point of contact • Work with clients, producers and other team members to implement a comprehensive customer service plan • Coordinate and support clients regarding open enrollment meetings, including preparation of communication materials • Complete cobra paperwork on behalf of the client, both at renewal and for new group set up • Distribute or facilitate distribution of resource information provided by the Client Executive (CE) to clients to continually keep them informed of benefit trends, State and Federal legislation, rules, and regulations • Liaison with compliance department and Client Executive (CE) to advise clients on government reporting compliance issues, and to assist with the preparation of client specific compliance resources • Compile and maintain client and benefit plan information in EPIC's CRM - new group set up and renewals- data provided by Client Executive • Issue resolution for simple claims, coordinate escalated claims with the claims department and share communication to the claimant as to who is on contact point post transfer to the claims department • Resolve enrollment and eligibility issues • Research and resolve client billing issues • Maintain open and continuing communication with the assigned Client Executive on all client issues and events • Coordinate and participate in consistent training/mentoring events with the Client Executive • Coordinate meetings and updates as needed • Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records • Be responsive and Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance • Project a professional image in action and appearance.
The largest platform for hiring top remote talent from Latin America.
Role Description Buscamos un People Performance Partner para trabajar directamente con el CEO y el Leadership Team, impulsando las decisiones más importantes relacionadas con talento, desempeño y estructura organizacional. Este no es un rol tradicional de Recursos Humanos. El foco principal no está en engagement, beneficios o cultura organizacional, sino en: - Aumentar la densidad de talento de la compañía. - Desarrollar a nuestros mejores profesionales. - Elevar la calidad de contratación para posiciones estratégicas. - Asegurar que el equipo de liderazgo evolucione al ritmo de nuestras ambiciones. La persona seleccionada tendrá visibilidad completa sobre el talento clave de la organización y será responsable de identificar oportunidades, riesgos y decisiones que permitan elevar continuamente la vara de desempeño en Workana. Responsibilities - Talent Density - Evaluar y calibrar regularmente el desempeño del equipo core y posiciones estratégicas. - Identificar gaps de performance y asegurar planes de acción concretos y oportunos. - Facilitar procesos de calibración y revisión de talento. - Garantizar que no existan problemas de desempeño sin visibilidad o seguimiento. - Desarrollo de Talento Clave - Identificar y desarrollar high potentials dentro de la organización. - Diseñar planes de crecimiento para líderes y contributors de alto impacto. - Construir y mantener un talent bench sólido para posiciones críticas. - Monitorear riesgos de retención y sucesión. - Organizational Design - Evaluar continuamente la estructura organizacional y las líneas de reporte. - Proponer cambios organizacionales alineados con la estrategia de crecimiento. - Acompañar promociones, cambios de rol y procesos de sucesión. - Asegurar que las decisiones organizacionales se ejecuten a tiempo. - Strategic Hiring - Participar activamente en la definición y evaluación de candidatos para posiciones clave. - Mejorar continuamente los procesos y estándares de contratación para roles de liderazgo y contributors críticos. - Medir y evaluar la calidad de contratación de posiciones estratégicas. - Leadership Partnership - Actuar como contraparte directa del CEO y del Leadership Team en temas de talento. - Liderar procesos de People Review y calibración. - Desafiar constructivamente a managers y líderes cuando sea necesario. - Aportar datos, análisis y recomendaciones para acelerar decisiones de personas. Qualifications - Experiencia liderando iniciativas de Talent Management, Performance Management, Organizational Development o People Business Partnering en empresas de alto crecimiento. - Experiencia trabajando directamente con ejecutivos senior, founders o equipos de liderazgo. - Historial demostrable impulsando decisiones de desempeño, promoción, sucesión y desarrollo de talento. - Fuerte capacidad analítica y orientación a resultados de negocio. - Excelente habilidad para influir, desafiar y generar alineamiento entre stakeholders senior. - Capacidad para manejar conversaciones complejas relacionadas con desempeño y talento. - Experiencia diseñando y ejecutando procesos de calibración, people reviews y planificación organizacional. - Inglés avanzado o fluido (obligatorio). El rol requiere interacción frecuente con documentación, reuniones y stakeholders en inglés. - Excelentes habilidades de comunicación escrita y verbal. Indicators of Success - Retención de A Players superior al 90%. - Más del 80% de los key hires considerados exitosos a los 6 meses. - Menos de 90 días entre la identificación de un gap de desempeño y la ejecución de acciones concretas. - Cobertura completa de procesos de calibración para liderazgo y talento clave cada 6 meses. - Mejora sostenida de la densidad de talento en posiciones estratégicas. What Will NOT Be Part of This Role - Payroll y administración de beneficios. - Procesos operativos de onboarding. - Reclutamiento masivo o sourcing para posiciones no estratégicas. - Organización de eventos internos o actividades de engagement. - Gestión diaria del desempeño de cada área. Benefits - Compensación competitiva en USD. - Trabajo 100% remoto. - Flexibilidad y autonomía para generar impacto. - Participación directa en decisiones estratégicas del negocio. - Oportunidades de crecimiento profesional dentro de una empresa en expansión internacional.
• Work in partnership with senior clients to develop annual strategies • Hold recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth. • Ensure client satisfaction by regularly communicating with senior decision-makers • Be responsible for high client retention and growth • Be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients • Lead new business pitches and proposals alongside leadership and growth team • Forecast, reconcile and monitor client revenue and profitability • Estimate, manage, monitor and reconcile client out-of-pocket funds • Possess a strong understanding of scope management inclusive of how to track and manage, escalate scope pacing issues • Manage client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner • Productize our services within a proposal and SOW • Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed • Lead contract negotiations and oversee the implementation of commercial agreements • Proactively pursue cross-sell and upsell opportunities to drive innovation, strategy, and organic revenue growth • Ensure teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts • Successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business • Lead, line-manage, motivate and inspire a team • Craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data • Draw conclusions and actionable insights from analysis • Ensure delivery of work is to the highest possible standard • Contribute to the creative process by sharing their ideas and experience • Be accountable for high employee retention and managing direct reports’ growth
We partner with a global personal growth and education organization focused on helping individuals develop self direction, confidence, and long term fulfillment. Through structured programs and live experiences, we support professionals ready to elevate their mindset and create aligned success.
Role Description There comes a point where experience is no longer the question, it's how you choose to use it. If you're ready for more flexibility, greater ownership, and the ability to apply your skills in a way that actually reflects your potential, this role offers a different kind of opportunity to grow. Your results are shaped by your level of ownership, consistency, and commitment, not limited by fixed structures or hitting the ceiling. You'll be working in a performance-based environment where your effort and outcomes are directly connected, allowing you to expand both personally and financially over time. This is best suited for individuals who are ready to take what they've already built and apply it in a more independent, self-directed way. - Connect with individuals who are actively seeking personal and professional growth - Guide clients through simple, structured systems designed to create consistency and results - Build genuine, trust-based relationships - Support the promotion of personal growth programs and live events through authentic communication - Continue developing your own personal growth while applying what you learn - Use your communication and coordination skills to create momentum and meaningful outcomes - Work with easy-to-use digital tools to stay organized and efficient - Take ownership of your schedule, workflow, and results Qualifications - Strong communicators who naturally connect with others and build trust - Experience in client-facing, coordination, or people-focused roles - Self-motivated individuals who are ready to take ownership of their time, effort, and results - Comfortable working independently while staying consistent and focused - Open to learning, expanding personal growth, and applying proven systems - Interested in creating long-term financial growth within a performance-based role - Individuals who value flexibility, independence, and building something meaningful over time - Ability to commit consistent time and focused effort to a flexible remote role, with the option to scale your level of engagement over time - Based in the United States or Canada What You Can Expect - A flexible remote structure that allows you to design your schedule around your life - Ongoing training and support to grow both skill and confidence - A performance-based role where your results directly reflect your effort - The opportunity to expand both personally and financially over time - A supportive, growth-focused environment with like-minded individuals Compensation This is a performance-based role. Earnings are based on individual results, effort, and consistency. The posted range reflects what individuals actively engaged in the role can achieve over time, with additional earning potential available for those who take full ownership of their results. Company Description We partner with a global personal growth and education organization focused on supporting individuals in stepping into greater ownership of their results, their time, and their future. Through structured systems, online programs, and live events, we create an environment where individuals can apply their skills in a new way while continuing to grow both personally and professionally. We are a community of self-motivated individuals who value growth, flexibility, and building something meaningful with a shared belief that when you take ownership of your results, you create a life that reflects it.
Cognizant is an award-winning global provider of information technology and business consulting services. Founded in 1994, the company is headquartered in Teaneck, New Jersey, and
Title: Moment - Experience Partner - Retail Consumer Goods Job categorySales and Marketing Job Description: Experience Partner - Retail & Consumer Goods Location: Remote with desired locations as: NYC, Atlanta, Dallas or Toronto Work Model: Remote with travel (20-40%) About the Role Cognizant is seeking an Experience Partner - Retail & Consumer Goods to join the Cognizant Moment team. This role sits at the center of demand generation, blending sales leadership, solution development, storytelling, and client relationship management. You will partner closely with account teams and clients to identify growth opportunities, craft compelling solutions, and drive measurable business outcomes for leading retail & consumer goods organizations. About Cognizant Moment Cognizant Moment is focused on reinventing experience in an AI-enabled world. The team combines deep industry expertise, data insights, and generative AI to help clients deliver personalized, innovative experiences across marketing, commerce, digital products, and employee engagement. Key Responsibilities Drive Demand Generation - Develop and execute sales strategies aligned to retail & consumer goods industry trends - Build and manage a pipeline of opportunities - Partner with clients to define business challenges and opportunity areas Lead Solution Development - Lead cross-functional pursuit teams - Shape deal structure, pricing, and overall value proposition - Create compelling narratives and proposals that differentiate Cognizant Strengthen Client Relationships - Act as a trusted advisor to senior stakeholders - Build executive-level relationships across sales, marketing, product, IT and business teams - Drive client satisfaction and long-term account growth Collaborate Across the Organization - Align with internal account teams, consulting groups, and service lines - Orchestrate capabilities across Cognizant to deliver integrated solutions - Support ongoing client engagements and expansion opportunities Required Qualifications - Proven experience in sales, client partnership, or solutioning roles - Background in SI, digital agency, consulting, or account leadership environments - Experience working with retail & consumer goods industry clients - Demonstrated success in pipeline development and deal closure - Strong ability to translate business challenges into scalable solutions Preferred Skills - Experience across digital experience domains (marketing, commerce, product design, content, platforms) - Strong executive communication and presentation skills - Deep understanding of retail & consumer goods industry trends and ecosystem - Expertise in proposal development, GTM strategy, and sales planning - Excellent relationship management and stakeholder engagement skills Work Environment & Travel - Remote role with required travel to client sites - Travel expectation: approximately 20-40% Compensation & Benefits (U.S. Pay Transparency) The annual base salary for this position is: $140,000 - $165,000, depending on experience and qualifications. This role is also eligible for: - Discretionary annual incentive program Benefits Include - Medical, Dental, Vision, and Life Insurance - Paid Time Off and Company Holidays - 401(k) with company contributions - Short- and Long-Term Disability - Paid Parental Leave - Employee Stock Purchase Plan Disclaimer: Compensation and benefits are subject to change in accordance with applicable laws. Why Join Cognizant - Work on industry-leading digital experience solutions - Collaborate with experts in AI, Adobe, Salesforce, Commerce, and Digital Products - Be part of a global, collaborative, and innovative culture
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Role Description We are currently seeking a Specialty Client Partner - Oil & Gas (Remote - US) to join our team in Remote, United States. This role is designed for a seasoned leader who can build trusted partnerships with payer executives while guiding organizations through increasingly complex, data-driven challenges. - Establish and nurture long-term, strategic partnerships with clients through continuous engagement, gaining deep insight into their industry, challenges, and growth priorities. - Oversee the end-to-end delivery of client engagements, while identifying and driving new business opportunities and expansion initiatives. - Manage a $5M+ portfolio, with accountability for revenue growth, client satisfaction, and overall account performance. - Develop and execute account and business plans to achieve growth targets and expand client relationships. - Lead the deal-shaping process, delivering compelling presentations and value propositions to executive stakeholders. - Engage and influence C-suite and senior leadership to strengthen relationships and expand NTT DATA’s footprint. - Maintain a 50% utilization target while balancing delivery excellence with growth objectives. - Provide coaching and mentorship to team members, fostering the development of future leaders. Qualifications - 15+ years of experience within the professional services industry. - 15+ years of proven success in account or client management roles. - 8+ years of experience in P&L management, financial oversight, and deal structuring. - 8+ years of experience leading and developing delivery teams. - Bachelor’s degree or equivalent combination of education and experience. - Ability to travel 25%+ as needed. Requirements - Strong background in technical program management within enterprise environments, particularly data and analytics initiatives. - Proven track record of achieving high levels of client and employee satisfaction. - Expertise in developing and executing account strategies. - Experience across diverse environments, including Big 4 consulting and/or high-growth startup settings. - Demonstrated success in team leadership, mentorship, and talent development. Benefits - Medical, dental, and vision insurance. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance program. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.
Role Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Manager, Client Data will be responsible for defining, developing, and executing the strategy for our client data ingestion and reporting, with a strong emphasis on technical troubleshooting and outbound reporting systems that support analytics, member health data reporting, and operational reporting. This role requires data management expertise, deep analytical skills, and proven experience managing complex enterprise data platforms. The ideal candidate will drive technical execution, ensuring data ingestion and reporting deliver maximum value to Members, Providers, Clients and drive key outcomes. - Design data ingestion and reports to translate business needs and client needs into systems that support clients. - Work closely with executive stakeholders, clients, and operations teams to translate business objectives and workflow changes into data ingestion standards and standard and custom reporting. - Serve as the data and reporting owner for one or more clients, managing the backlog and prioritizing enhancements and issue resolution using Agile methodologies (e.g., JIRA). - Oversee program and report implementation and data ingestion - using dashboards and queries for early alerting of issues. - Collaborate with engineering and strategy teams to ensure technical specifications align with product goals and user needs. - Spearhead the creation and deployment of analytical tools, dashboards (Power BI), and reports to empower clients with data-driven insights. - Ensure the integrity and accuracy of data leveraged within reporting and analytical tools. - Establish and manage strong relationships with stakeholders across multiple business units, acting as the primary interpreter of business requirements from clients. - Communicate updates, progress, and results clearly to stakeholders and leadership. - Develop programs that elicit and elaborate requirements with a solutions point of view and recommendations. Qualifications - 7 or more years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner, with significant exposure to data governance and quality initiatives. - Deep healthcare domain knowledge, including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment). - Expert ability to elicit, document, and manage requirements, ensuring traceability from initial client ask through development and final validation. - Demonstrated ability to build and sustain strong internal and client relationships, serving as a trusted data advisor. - Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting. - Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution. - Demonstrated ability to prioritize competing priorities for others’ work based on business and client needs, along with being able to describe the prioritization decision making in order to influence prioritization. - Demonstrated ability to manage complex stakeholder relationships and interpret technical details for a non-technical audience. - Expert-level SQL proficiency with proven experience writing complex queries for investigation, root cause analysis, and defining precise reporting logic. - Expert-level skills with Microsoft Excel. - Experience with file transfer and structure and tools (e.g. MoveIt). - Experience with cloud data platforms (e.g., Snowflake). - Experience with data analytics programs (e.g. Alteryx, Tableau, PowerBI). - Deep proficiency in Agile methodology and tools (JIRA). Requirements - Anticipated Weekly Hours: 40 - Time Type: Full time - Pay Range: The typical pay range for this role is $92,700.00 - $185,400.00. - This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. - Additional details about available benefits are provided during the application process.
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries.
Title: People Experience Digital Partner Location: New Hartford, NY Department: Human Resources Job Description: For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. Position Description: The People Experience & Digital partner provides essential support to the North America regional People Operations team and plays a key role in daily HR Operations. This role supports employee lifecycle execution through systems, data, and automation delivery. Executes hire-to-exit workflows accurately, supports HR Systems administration in ADP, supports Benefits and Leave Administration as necessary, and enables scalable, self-service employee experiences. Position Location: Hybrid - 3 days per week in New Hartford, NY Reports To: Regional Manager, People Operations - Americas What We’re Looking For: · 3 years of experience in HR Operations, HR Systems Administration, or employee lifecycle roles. · Hands-on experience supporting HR Systems with strong data integrity practices. · Comfortable working with digital tools, AI, and identifying opportunities for process improvement. · Demonstrated ability to execute operational work with speed, accuracy, and attention to detail. · Strong understanding of hire-to-exit processes · Experience supporting leave and benefits administration preferred. · Experience using ADP and FreshService (or similar) case management tools preferred. Unleash your potential: What you will be doing and owning: · Execute employee lifecycle actions from hire through exit including coordinating immigration processes with external counsel. · Perform data entry and support HR Systems administration in ADP, including data governance, audits, user support, testing, and system updates. · Partner with HR Systems on configuration, enhancements, and process improvements. · Support leave and benefits administration as needed, in partnership with the Total Rewards Administrator. · Enable digital workflows, employee self-service, and create opportunities for automation with AI. · Deliver clear employee communications tied to HR and Business initiatives and survey employee engagement · Partner with Strategy and Integration HR Pillars to operationalize HR products and initiatives. Interview Process: Interview #1: Phone or Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.
Role Description Our client is one of the fastest-growing law firms in the United States, recognized for a forward-thinking culture that prioritizes autonomy, innovation, and client impact. They are looking for an established Partner to join their team—someone who values the backing of a premier national platform but demands the flexibility to build their practice on their own terms. We operate with an entrepreneurial mindset. We believe in removing the "BigLaw" barriers that stifle growth. Whether you are seeking a truly national remote practice or a hybrid setup, we provide the cutting-edge technology, administrative support, and collaborative culture to ensure you are equipped for success without being tethered to outdated firm mandates. What You’ll Do - Grow Your Practice: You will have full ownership and autonomy to develop your client base, supported by a firm that values lateral talent and encourages entrepreneurial growth. - Collaborate: Tap into a massive, multidisciplinary platform. You aren’t siloed; you are encouraged to cross-sell and leverage expertise from across our 19+ offices. - Lead: Drive strategy for your clients, mentor associates, and participate in firm leadership as a key stakeholder. Our Practice Areas - Business & Finance: Mergers & Acquisitions, Business Litigation, Financial Restructuring, Corporate Governance, General Counsel Services. - Real Estate & Construction: Land Use, Development, Leasing, Construction Law, Eminent Domain, Water Law. - Tech & Innovation: Emerging Businesses & Technologies, Intellectual Property, AI Consulting, Blockchain & Cryptocurrency. - Industry-Specific: Agribusiness, Advanced Energy, Cannabis Business, Health Care, Gaming & Hospitality, Food & Beverage, Logistics. - Private Client/Regulatory: Estate Planning & Litigation, ERISA, Immigration, Government Relations, Insurance Coverage, Tax Law. - Litigation/Other: ADA & Accessibility, Professional Liability, Appellate, Labor & Employment. Qualifications - A demonstrated, portable book of business ranging between $300,000 and $5,000,000. - A proven ability to generate business and a desire to thrive in a self-directed environment. - We are a "people-first" firm. We value partners who are collaborative, communicate clearly, and lead with empathy. - Current partner or senior-level attorney with a solid track record in their respective practice area(s). Compensation & Flexibility - Performance-Driven Compensation: Partners receive 67% of their collected billables, providing a transparent and lucrative path for high-performing attorneys. - Flexible Billable Hours: We do not believe in arbitrary hour requirements. Your billable goal is flexible and determined by you, based on your business development needs, personal lifestyle, and professional goals. - Remote-First Support: Our "Forward" remote platform provides full access to firmwide collaboration, AI-driven legal tools, and a support infrastructure that ensures you never feel like a "remote" attorney—just a connected one. Why Join Us? We are reshaping the traditional partnership model. By combining the stability and prestige of an Am Law 200 firm with the agility of a boutique, we allow you to focus on what you do best: practicing law, growing your practice, and maintaining the quality of life you deserve.
Role Description Onterris is seeking a Key Client Leader to lead one or more of our most significant client relationships. This role is for driving long-term account growth, deepening client partnerships, and deploying Onterris full environmental platform to help clients solve complex operational, regulatory, and sustainability challenges. This position requires a proven strategic commercial leader who understands the realities of the chemical sector including regulatory pressure, emissions reduction, operational risk, and capital discipline, and can translate those needs into practical, defensible, and commercially sound environmental solutions. The compensation range for this role is $150k to $200k in addition to an annual bonus (10-15%), commensurate with experience, skills, and geographic location. To thrive in this role, you’ll be comfortable taking ownership of the following responsibilities: - Own the enterprise-level relationship for major client(s), serving as the primary executive point of contact and trusted advisor. - Develop and execute a multi-year strategic account plan, including revenue growth targets, service expansion, and client retention strategies. - Lead and coordinate a cross-functional Client Solutions Team, ensuring consistent delivery, clear communication, and accountability across service lines. - Partner with the relevant Market Sector Leader and fellow sector Account Managers to support sector initiatives, while mentoring and providing guidance to staff responsible for leading and managing key accounts across the sector portfolio. - Align the Onterris monitoring, measurement, permitting, remediation, engineering, and advisory services across geographies to the client’s priorities. - Identify, qualify, and advance new opportunities by proactively understanding the client’s assets, regulatory environment, and long-term business objectives. - Ensure disciplined use of CRM tools (e.g., Salesforce), accurate forecasting, and clear reporting to executive leadership. - Provide account-level oversight and accountability by monitoring overall portfolio health (schedule, budget, quality, and risk), intervening when performance or relationships begin to drift, elevating and resolving client issues at the executive level, and ensuring lessons learned are consistently applied to improve outcomes across the account. - Partner with marketing and pursuit teams on major opportunities. - Serve as the internal advocate for the client, translating client needs into actionable direction for technical teams and leadership. - Use client insight to drive continuous improvement, shaping internal practices and capabilities to better meet evolving client and market needs while reinforcing a client-centric culture. Specifics: - Develop a Key Client Plan: Create a comprehensive client plan that includes client intelligence, historical performance, short-, medium-, and long-term goals, relationship mapping, and corresponding action plans. - Salesforce Discipline: Ensure all information is current in Salesforce including account plan, team members, action items, pipeline, bookings and contacts. - Establish a Key Client Solutions Team: Lead a Key Client Solutions Team (cross-functional, multi-business unit) team and create alignment and shared accountability for revenue growth. - Implement Key Client Cadence Calls: Establish monthly calls to review action items, align on initiatives, assess financial performance, and monitor progress toward defined goals. - Maintain a Healthy Pipeline: Build and track a 3×–5× unweighted pipeline and a 1.25× weighted pipeline in Salesforce, aligned to year-over-year growth objectives. - Conduct Key Client Check-Ins: Schedule regular meetings with key client stakeholders, executive sponsors, and market sector leaders, with a goal of at least one engagement per quarter. - Be a brand ambassador: Represent the company at industry events, conferences, and trade shows and increase Onterris market visibility and positioning. Qualifications - 10+ years in sales, account management, or business development (technical or environmental services preferred). - Demonstrated success managing and growing large, complex accounts ($5M–$20M+). - Strong ability to translate technical solutions into commercial value. - Deep experience with CRM systems (Salesforce) and data-driven sales management. - Proven capability in strategic thinking, executive communication and influence, and cross-functional leadership. - Analytical mindset with ability to turn data into actionable insight. - Comfortable operating in a fast-paced, high-accountability environment. Company Description Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations, and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams, and consultants apply systems thinking that unites science, data, and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk, and protect the air, water, and soil that sustain communities, while uncovering responsible paths forward for planet and progress.
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