Overview
Corporate Tools is seeking a Growth Account Executive to join our Established Accounts Customer Service team. In this role, you'll take inbound calls, make outbound calls, uncover opportunities, and turn great conversations into even better customer relationships by matching existing customers with the right Corporate Tools products and services. Your superpower? Listening first, asking the right questions, and helping customers find solutions and not seeing how many times you can say, "Have you considered upgrading today?"
This team is all about helping customers stick around, grow with us, and actually look forward to hearing from their account rep (or at least not let your call go straight to voicemail). We love celebrating sales wins, but we're even bigger fans of customers who trust us enough to keep coming back.
We're looking for tech-savvy, motivated self-starters with strong account management instincts, influential communication skills, and the drive to hit and beat retention and sales goals. You'll partner with a team of experts where your relationship-building and sales skills complement their technical know-how, so you can focus on what you do best: building trust, solving problems, and uncovering opportunities.
Wage
$18.50/hour
Benefits
- 100% employer-paid medical, dental and vision for employees
- Annual review with raise option
- 22 days Paid Time Off accrued annually, and 4 holidays
- After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
- The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
- Paid Parental Leave
- Up to 6% company matching 401(k) with no vesting period
- Quarterly allowance
- Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
- Open concept office with friendly coworkers
- Creative environment where you can make a difference
- No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
- Trail Mix Bar - oh yeah
Responsibilities
- Managed a portfolio of established customer accounts, serving as the primary point of contact for account support and growth opportunities.
- Identify opportunities to recommend additional products, services, or solutions that provide value to the customer.
- Conduct outbound calls to current and inactive customers to strengthen relationships, generate repeat business, and introduce new product offerings.
- Perform soft outbound prospecting to existing clients by identifying unmet needs and presenting relevant solutions.
- Monitor customer purchasing patterns and proactively recommend products that align with their business needs.
- Meet or exceed individual sales, retention, and account growth goals.
- Developed and nurtured long-term customer relationships to improve retention and encourage repeat business.
Requirements
- 2+ years of experience in customer service, account management, inside sales, or a related client-facing sales role.
- Proven ability to build and maintain long-term customer relationships through exceptional service and consultative communication.
- Strong active listening skills with the ability to identify customer needs and recommend tailored solutions. Aka you need to be able to sell to be successful in this role.
- Self-motivated, goal-oriented, and able to work independently while contributing to a collaborative team environment.
- Ability to speak on the phone for 7 hours a day.
- Experience managing inbound and outbound customer interactions, including follow-up calls and account outreach.
- Adaptable and comfortable working in a fast-paced, metrics-driven environment.
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Growth Account Executive
Remote
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Why Work Here
If you like the idea of sales but hate feeling pushy, this might be your kind of role. Your job is to ask good questions, solve real problems, and help customers discover products that actually make sense for them. Bonus points if hearing "Thanks, that was really helpful" is just as satisfying as hearing "I'll take it."
