
Corporate Tools LLC
Remote Jobs
Corporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
22 Jobs
Government Relations Manager
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Hey there sleezeball! No we don't want you to have an affair with the government! But a liason or coordinator or someone to help us treat the government right and work as easily as possible with them would be helpful. We're not looking for someone to manage lobbyists and send us updates. We're looking for someone who builds the machine. We do a LOT of work with lots of different government agencies. We could use some help coordinating with them. Is that something you'd like to do? Wage: $180,000/year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Talk to 300ish government agencies regularly - Direct our lobbyists - Craft our strategy towards working with governments, not against them - Do what government affairs and government relations people do Still following along and want to apply? There are a lot of people working in government relations. If you want to stand out, show us how you've actually done the things we're looking for. In your cover letter, tell us how you've accomplished the items listed in the Job Requirements section. Real examples beat buzzwords every time. Requirements: - Proven team builder. Demonstrated experience hiring, leading, and developing an internal government relations function. Experience limited to managing outside lobbying firms alone is not sufficient. - Effective advocate and relationship builder. Ability to advance policy objectives assertively while maintaining strong, trusted relationships with legislators, regulators, and legislative staff. - Deep understanding of legislative and regulatory processes. Familiarity with the real mechanics of policy making including committees, amendments, regulatory engagement, coalitions, and legislative timing. Experience with model law ecosystems such as the Uniform Law Commission is a plus. - Strategic policy thinker. Demonstrated ability to develop long-term policy strategy, anticipate legislative developments, and execute multi-step advocacy plans. - Credible presence with policymakers. Proven ability to represent an organization effectively in meetings with legislators, regulators, and other government stakeholders. - Experience leading or coordinating multi-state legislative or regulatory policy campaigns.
UI/UX Designer
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is hiring an experienced UI/UX Designer for $100,000/year. You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT. You'll be working 40 hours a week and, of course, enjoy great company benefits. Are you the kind of person who notices bad kerning in the wild? Do you twitch a little when buttons aren't aligned or modals pop up in the wrong place? Do you love the smell of fresh Figma files in the morning? If you nodded (or laughed), keep reading. This role is one at the intersection of design and code, so a fully encompassing position. You'll be the glue between pretty mock-ups and working code, and yes, we do appreciate a beautiful button. This person needs to be Figma and Javascript savvy. Sprinkle just the right amount of JavaScript to make interfaces sing (without setting off the browser's CPU fan). You excel at turning mocks into a polished functional website. Our projects range in size from completely re-vamping an entire application, to refreshing small pieces of a bigger product. Wage: $100,000/year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Collaborate with our full-stack teams to develop common UI components and design patterns that can be adopted and extended across product suites - Work daily with design language and UI consistency - Create wire frames, storyboards, user flows and site maps to effectively communicate interaction and design ideas - Be the connection between our full-stack and design team - Develop innovative user interfaces and interactive models that leverage next generation web technologies to improve user productivity and operational efficiency - Researching and deeply understanding problems so you can get to the root of what's really important Requirements: - 3+ years experience in a UI/UX position - Strong understanding of Figma and Javascript - Knowledge of design and development best practice - Working knowledge of industry tools, such as Photoshop, Illustrator, InDesign, Sketch, Zeplin, Adobe xD, Invision etc - Excellent ability to manage timelines and be self-directed - Experience with using UX research methods to make informed UI/UX decisions - Familiarity with A/B testing and gathering and analyzing user interactions
Corporate Support Representative
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Are you the kind of person who loves helping others and secretly enjoys being the smartest one on the call? Maybe you're the go-to in the group who knows how to fix everyone's tech problems, explain taxes without crying, and still stays chill under pressure? As a Corporate Support Rep at Corporate Tools, you'll be the friendly guide behind the screen, helping small business owners navigate the grown-up stuff with ease and a little bit of style. You'll answer calls and emails (no scripts-just real talk), solve problems like a business-savvy Sherlock Holmes, and keep things smooth, friendly, and way less stressful than your average customer service gig. Every day, you'll turn "Wait, what do I do?" into "Wow, that was easy", making people feel supported, capable, and kind of like superheroes for handling business like pros. You'll make a real impact every day, turn chaos into clarity, and yes, probably become someone's favorite customer service experience ever. Work Schedule: - This role follows Pacific Standard Time business hours. - If you're in a different time zone, you'll need to adjust accordingly. Wage: $18.50/hour Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Solve issues fully and guide clients with care and clarity via phone. - Go above and beyond for our clients to help navigate the complexities of our industry - Take ownership in your role as an individual contributor and as a member of our team - Help support other customer service groups as needed - Show up consistently and stay fully engaged each day. - Receive feedback openly and communicate proactively to improve and support team goals. - Handle 40+ daily calls, reaching 3-4 calls/hour within 90 days. - Maintain strong QA scores and positive customer feedback. Requirements: - Treat others with respect - Collaborative and coachable - Self motivated, independent learner and critical thinker - Strong customer service skills, clear and concise communicator - Type at least 45 words per minute - Have a distraction free, professional home workspace. - Strong computer skills, job duties are performed almost 100% online - Internet Requirements: 5 MB up and 15 MB down - satellite internet is not recommended
Sales Development Representative
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is seeking a Sales Representative to join our New Inquiry Sales team. In this role, you'll take inbound leads, uncover opportunities, and turn great conversations into successful business relationships by matching customers with the right Corporate Tools products and services. You'll bring a competitive, goal-driven mindset while keeping things helpful, human, and refreshingly free of pushy sales tactics. This team fuels company growth by turning new inquiries into confident customers and celebrating wins together (yes, we love the leader board-but we also love customers who hang around). We're looking for tech savvy, motivated self-starters with strong sales instincts, influential communication skills, and the drive to hit-and beat-sales goals, all while building trust, relationships, and the occasional "wow, that was actually a good sales experience." Wage: $18.50/hr + commission Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Respond to inbound inquiries and proactively reach out to potential clients to introduce and discuss our business services. - Understand client needs through active listening, present tailored solutions, and provide expert recommendations - Establish and maintain trust with clients by showing empathy and delivering a positive and engaging experience. - Manage leads through the sales funnel using the CRM system, ensuring timely follow-ups and accurate data entry. - Stay updated on our range of services and industry trends to effectively communicate features and benefits to clients. - Address client hesitations with thoughtful and strategic responses, steering conversations toward favorable outcomes. - Work closely with team members and other departments to improve processes and contribute to team success. - Consistently meet or exceed individual sales targets and contribute to team goals. Requirements: - Demonstrated experience in a consultative sales role, ideally in a call center or remote environment. - Strong verbal and written communication skills with the ability to articulate solutions clearly and persuasively. - Experience using CRM tools and remote work software (e.g., Salesforce, HubSpot, Microsoft Teams). - Demonstrated skill in creative problem-solving and providing tailored solutions for clients. - A commitment to delivering an outstanding customer experience and building lasting client relationships. - Flexibility to thrive in a fast-paced, evolving environment and respond effectively to changing client needs. - Proven ability to manage multiple leads and prioritize tasks efficiently. - Strong ability to work independently and remain focused in a remote setting.
YouTube Channel Manager
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is hiring a YouTube Channel Manager. This is a full-time, 40-hour/week position with company benefits. Remote is OK; our hubs are Spokane, WA; Austin, TX; and Salt Lake City, UT. (Must be authorized to work within the US) We want someone who doesn't just upload videos but owns the entire content journey, from ideation to analytics to impact. You can film if needed or even be on camera when required. That means you've worked a channel before and are ready to teach a scrappy crew of rascals how to run, grow, and go wild on YouTube with irresistible thumbnails, sorting tags, and everything in between. If you feel this role is the right fit for you, we'd love to see your application! Please include some examples of your work along with your cover letter on the applications page! Wage: $90,000/year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Take full ownership of our YouTube channel: content strategy, scheduling, optimization, community engagement, and growth. - Ideate video topics aligned with company goals, audience needs, and product roadmaps. - Script, coordinate production, post-production, upload, optimize metadata & thumbnails. - Use data: watch times, retention, click-through, audience demographics, comments to continuously refine strategy. - Collaborate with marketing, design, and product teams to amplify content (teasers, shorts, cross-promotion). - Manage community: reply to comments, surface feedback, maintain a tone that's helpful, witty, and true to our brand. - Stay up to date on YouTube best practices, algorithm changes, trends (shorts, live streaming, etc.), and test new formats. We don't care about fancy titles so much. We care about work that moves the needle, being a good human, and having fun while doing it. If you want a place where your voice matters, where you can build rather than just maintain, and where metrics and creativity both matter, this is the gig for you. Requirements: - 2-4 years of experience managing a YouTube channel or similar long-form video presence. - Strong understanding of YouTube analytics tools, SEO for video, metadata best practices. - Excellent storytelling skills; can write or shape scripts or briefs. - Comfortable working in cross-functional, fast paced environment. - A data mindset: you test, you learn, you improve; not afraid to be wrong. - Good collaborator. Humble. Able to take feedback on what we are passionate about.
Bilingual Customer Service Representative
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is looking to add a new member to our team in a support capacity who is fluent (speaking, reading and writing) in Spanish and English. You will help our clients, both English and Spanish speaking, use our software, start and maintain their businesses and quite often, figure out how to help them close their business. Our Spanish speaking client base is still growing, so about 75% of this job will be working with our English speaking clients. The job is full time, Monday - Friday. We are looking for happy people who enjoy helping others. No experience is necessary if you have a desire to learn. We'll train you on corporate formalities, customer service and how to interact with clients on a high level. This is a great long term position that allows employees a chance to have a great work/life balance. This is not a sales position. We don't want our clients to dread calling us because they have to listen to pushy sales pitches every time. We also think our employees are great and we want them to feel comfortable to be themselves. So we don't use scripts. We just expect our team to be respectful, friendly and helpful. Wage: $18.50 an hour Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Answer 100+ calls a day about starting and maintaining a business - Help the customer support team answer emails - Help the mail team process documents Requirements: - A Professional Working Proficiency level of Spanish and English - An ability to treat others with respect - Willingness to be trained - Desire to learn - Patience - Type at least 50 words per minute - Basic computer skills
iOS App Developer
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is hiring a iOS App Developer for $120,000/year. You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT. You'll be working 40 hours a week and, of course, enjoy great company benefits. At this time we are only able to support employees that are US residents. Sorry! Are you really into mobile development? We'd like to be able to say we truly are into mobile development and have put the proper resources into building a vibrant mobile group of developers. As of today, we're no where close to where we'd like to be and we're looking for inspired folks to help us play in mobile as well as possible. Might that be you? We run a number of business tool apps that help people at all stages of their business with various services and tools. From domains, phones, emails, business entity maintenance, business licenses, mail received on their behalf, etc. It's complex and we service millions of users. The largest problem you'll be trying to solve is running our Phone App. We run a second phone line app mostly for businesses but we fancy ourselves as the most private, encrypted way to send messages and do phone calls that exists. Think Whats App and Google Voice, but without it being free so the big evil corporations can get your meta data. Running a second phone line and keeping our users communications as private as possible on hardware that is meant to not provide any privacy to the user on infrastructure and telecommunications that are meant to not provide any privacy to the users is our largest challenge. But it's a war we firmly believe in. But our apps today are embarrassing and shows our lack of focus on mobile... We're ready for a change. It's been hard to service so many clients at our pace of growth and put the focus on mobile that we wish we would have done a decade ago. With our organization structure, size, and resources we have today, we're ready, even if it's a decade late. If you're up for a challenge, working with fun good humans, and into doing good work. We'd love to talk Wage: $120,000/year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Develop exciting new mobile applications for iOS from the ground up - Collaborate with software developers to integrate existing technologies (APIs) into a mobile application Requirements: - BS in Computer Science or four years of related experience - 1+ years experience with designing, building, and maintaining complex mobile apps on iOS - Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text - Comfortable using GIT for version control - along with a decent level of GIT hygiene - You're pleasant person to work with - Familiarity with Product organized companies and Product development lifecycles - Able to work in an agile environment with a focus on continuous integration - You are based in the United States (or similar time zone)
Software Engineering Manager
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is looking for a Software Engineer Manager. In this hands-on leadership role, you'll roll up your sleeves and dive into the code with your team, designing, developing, and maintaining complex software applications. You won't just manage from the sidelines-you'll be directly involved in technical projects, collaborating with your team on coding, design, and troubleshooting, all while leading by example. You'll be there to guide your team, helping them grow into their best selves both as engineers and people, fostering a culture of trust, accountability, and collaboration. At the same time, you'll ensure the smooth delivery of software to users, offering support and training when needed, and celebrating the victories that come from a job well done. Your focus will be on leading initiatives and driving the team on our Core Systems, requiring a mix of deep expertise and a willingness to jump into different areas across the organization, doing whatever it takes to get the job done. Wage: Up to $185,000/ Year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Responsible for leading 4-8 engineers across 1-2 teams, accountable for the team's productivity, delivery, morale and overall success. - Aligning individual and business goals through employee performance reviews, talent alignments and regular one-on-ones. - Leads the charge on upgrading and managing Core Systems to the the software platform as a whole. - Acts as technical expert, designing, developing, and maintaining applications, both new and existing, ensuring adherence to specifications and high-quality data architecture. - Independently handle application modifications and maintenance, alongside custom programming and performance optimization - Tackle complex, high-priority technical challenges, ensuring the resolution aligns with design and performance standards - Uphold software excellence through robust testing methodologies and ongoing development in Ruby on Rails applications - Commit to the delivery and continuous improvement of high-quality software products - Acts as final decision maker on technical issues within their domain of expertise Requirements: - BS in Computer Science or other equivalent degree/experience - Minimum of 5 years of professional experience with designing, building and maintaining full stack web application development. - Strong experience with cloud data platforms (AWS, Azure, GCP) and relational/noSQL databases in production environments. - 4+ years experience with other web frameworks like Rails, Laravel, Django, Express, Ember, Backbone etc - Has demonstrated experience successfully leading an engineering team (manager or tech lead) including leading traditional scrum ceremonies, deployments and code reviews. - A high threshold for navigating ambiguity and building effective solutions that scale - Strong grasp of security principles and how they apply to e-commerce applications - Adaptable and proactive in driving positive change, promoting continuous improvement, and aligning with company data initiatives.
Client Experience Director
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools in Post Falls, Idaho is searching for an experienced and successful Client Experience Director . This position is key to the support and development of our front line coaches in a contact center environment. You will also be responsible for hiring, strategy, training, performance, quality, employee satisfaction, and accountability process for all inbound customer service groups (Phone/Email/Chat). As a Client Experience Director, you will focus on people and process improvements, team building, collaboration, coaching, accountability, and recognition while you build and support our team of customer service experts. This job is coded as "Flex" which means the company does not currently require this position to be performed in office. All shifts are centered around regular business hours for Pacific Standard Time. If you are in a different time zone, you must adjust accordingly. Wage: $85,000/year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Training, motivating, guiding and inspiring a team of Customer Service coaches - Ability to learn and adapt to an autonomy driven, employee focused company culture - Ability to communicate a vision that ensures that culture is built into the fiber of our team as we rapidly grow - Participate actively in an Operations group on a sprint schedule moving most important projects forward - Drive initiatives and often times create projects that elevate client experience outcomes and align with operational goals - Expert at identifying candidate strengths and risks during the hiring process - Communicate and support new process and product roll outs and changes - Balance organization/business focus with culture/people focus - Collaborate across all departments to identify and improve communication and processes - Evaluate the effectiveness of coaching, quality, recognition, collaboration, and accountability approach - Provide guidance to employees and coaches on their personal and professional development - Responsible for all aspects of staffing including time off, productivity, efficiency, and schedule adjustments for 150+ person multi-channel customer service team Requirements: - 5+ years of experience as a leader managing large teams in service delivery environment - 2+ years leading and developing people managers - Thoughtful and intelligent with sound business aptitude, demonstrated leadership success, and a natural ability to build a strong and self-supporting team - Proven track record of success in people first customer service environments - Courage to tactfully challenge existing process and/or direction to support employees and/or the business - Ability to build trust, train, motivate and develop employees, including existing leaders - Develop, implement, and maintain process improvements through growth and change - Acts with integrity, demonstrating honesty, transparency, positivity, and trust - Great attitude, fun to be around, constantly seeking to improve - Adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives - A high threshold for navigating ambiguity and building effective solutions that scale
Android App Developer
Corporate Tools LLCCorporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Overview: Corporate Tools is hiring a Android App Developer for $120,000/year. You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT. You'll be working 40 hours a week and, of course, enjoy great company benefits. At this time we are only able to support employees that are US residents. Sorry! Are you really into mobile development? We'd like to be able to say we truly are into mobile development and have put the proper resources into building a vibrant mobile group of developers. As of today, we're no where close to where we'd like to be and we're looking for inspired folks to help us play in mobile as well as possible. Might that be you? We run a number of business tool apps that help people at all stages of their business with various services and tools. From domains, phones, emails, business entity maintenance, business licenses, mail received on their behalf, etc. It's complex and we service millions of users. The largest problem you'll be trying to solve is running our Phone App. We run a second phone line app mostly for businesses but we fancy ourselves as the most private, encrypted way to send messages and do phone calls that exists. Think Whats App and Google Voice, but without it being free so the big evil corporations can get your meta data. Running a second phone line and keeping our users communications as private as possible on hardware that is meant to not provide any privacy to the user on infrastructure and telecommunications that are meant to not provide any privacy to the users is our largest challenge. But it's a war we firmly believe in. But our apps today are embarrassing and shows our lack of focus on mobile... We're ready for a change. It's been hard to service so many clients at our pace of growth and put the focus on mobile that we wish we would have done a decade ago. With our organization structure, size, and resources we have today, we're ready, even if it's a decade late. If you're up for a challenge, working with fun good humans, and into doing good work. We'd love to talk Wage: $120,000/year Benefits: - 100% employer-paid medical, dental and vision for employees - Annual review with raise option - 22 days Paid Time Off accrued annually, and 4 holidays - After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want - The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day - Paid Parental Leave - Up to 6% company matching 401(k) with no vesting period - Quarterly allowance - Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever - Open concept office with friendly coworkers - Creative environment where you can make a difference - No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it - Trail Mix Bar --- oh yeah Responsibilities: - Develop exciting new mobile applications for Android from the ground up - Collaborate with software developers to integrate existing technologies (APIs) into a mobile application - We run a second phone number app ( VOIP) and we bill it as the most private phone app this side of Saturn Requirements: - BS in Computer Science or one year of related experience - 1+ years experience with designing, building, and maintaining complex mobile apps on Android - Proven experience of the full Android development life cycle - Comfortable using GIT for version control - along with a decent level of GIT hygiene - You're pleasant person to work with - Familiar with Product Organized corporate structures - Able to work in an agile environment with a focus on continuous integration - You're not a jerk, you might be quirky, socially awkward, or just take a year to come out of your shell - You are based in the United States (or similar time zone)
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