GFT Technologies

• Design, development, and maintenance of scalable solutions. • Configure, customize, and evolve processes related to the CSM (Customer Service Management) module. • Develop applications using App Engine, including scoped applications. • Build integrations between ServiceNow and external systems using REST and SOAP APIs. • Perform performance optimizations and troubleshooting on scripts, workflows, and integrations. • Ensure data security through correct implementation of ACLs and access controls. • Participate in defining technical solutions, code reviews, and platform governance. • Work collaboratively with cross-functional teams to gather and implement requirements.

• Develop, maintain and evolve Full Stack applications, working on both front-end and back-end components. • Develop solutions using Java, ensuring quality, performance and adherence to development best practices. • Develop, optimize and maintain SQL queries, views and stored procedures in relational databases. • Participate in all phases of the software development lifecycle, from requirements gathering to production deployment. • Build and maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines. • Develop solutions based on microservices architecture. • Build integrations using REST APIs and JSON. • Implement and maintain containerized applications using Docker and Kubernetes. • Work in cloud environments (AWS, Microsoft Azure and Google Cloud Platform). • Monitor application performance and availability using observability tools. • Ensure scalability, security, availability and resilience of applications. • Participate in agile ceremonies and collaborate with multidisciplinary teams to continuously improve solutions.

• Organizar, coletar e processar (ferramentas ETL) grandes volumes de dados, traduzindo os objetivos de negócios do cliente em uma estratégia de gerenciamento de informações e inteligência de negócios. • Responsável por manter os pipelines de dados e garantir a segurança no acesso as informações. • Sua atuação também pode abranger a criação e exposição de métricas (painéis) sobre os dados obtidos, garantindo assim qualidade, e integridade a estas informações.

• Independently develop complex software modules; • Perform unit testing and ensure the quality of developed code; • Manage tasks and monitor the execution of assigned deliverables; • Develop test scenarios and support technical validation processes; • Conduct technical analyses and collaborate with client teams to identify and correct bugs; • Support analysis phases and contribute to the construction of application and software module prototypes; • Write code and technical documentation using the organization's methodologies, standards and tools; • Contribute to technical knowledge sharing and provide informal support to less-experienced colleagues.

• Define and evolve testing strategies for Web, Mobile and API applications. • Develop and maintain scalable automation frameworks. • Implement unit, integration, contract, E2E, smoke and regression tests. • Automate tests for Web, Android, iOS and REST/GraphQL APIs. • Validate distributed and microservice-based architectures. • Lead improvements in quality processes. • Support requirement refinement, acceptance criteria and test strategies. • Act as a technical QA reference. • Identify quality risks during development. • Integrate tests into CI/CD pipelines.

• We are looking for a .NET Developer (Mid-level, L2) to work on the development and evolution of corporate applications, contributing to the construction of scalable, secure, and high-quality solutions. • Develop, maintain, and enhance applications using .NET and C#; • Design and maintain REST APIs and system integrations; • Participate in requirements gathering, analysis, and refinement; • Build scalable solutions aligned with software engineering best practices; • Perform testing, bug fixes, and iterative improvements; • Take part in code reviews and knowledge sharing; • Use Artificial Intelligence tools to support development, automate tasks, generate documentation, and increase productivity; • Contribute to continuous improvements in processes, architecture, and application quality; • Collaborate with multidisciplinary teams in an agile environment.

• Develop and maintain desktop and web applications, and backend services; • Improve legacy code with architectural enhancements; • Build interfaces in Angular and implement integrations via APIs, SOAP and messaging; • Work with multiple GitHub repositories; • Write and review Oracle scripts; • Ensure quality using SonarQube, unit tests and integration tests; • Analyze business requirements, document solutions and automate processes; • Support technical decisions, architecture and engineering best practices.

• Develop and deploy Artificial Intelligence applications, including intelligent agents, ensuring code quality, scalability, and maintainability; • Build and expose inference endpoints for consumption by different applications and services; • Implement MLOps practices, including experiment tracking, model versioning, CI/CD and automated testing; • Develop and maintain data and training pipelines, including data validation, feature extraction and drift monitoring; • Integrate Machine Learning models with APIs, gateways, authentication mechanisms and observability tools; • Optimize performance and costs of training and inference processes through appropriate processing techniques and resource utilization; • Support and maintain AI solutions, assisting in incident resolution, root cause analysis and reliability improvements; • Produce technical documentation, diagrams and runbooks to support solution maintenance and evolution; • Participate in code reviews and knowledge-sharing initiatives across teams; • Collaborate with Product, Data, Platform and Engineering teams to define and implement solutions; • Ensure adoption of best practices for security, privacy, compliance and Responsible AI throughout the development lifecycle.

• Design and develop manual and automated test cases; • Analyze business requirements and translate them into test strategies; • Monitor and guide daily activities of L1 and L2 teams, ensuring quality and adherence to deadlines; • Perform reviews of test documentation; • Participate in the analysis and resolution of complex defects together with development and business analysis teams; • Lead the preparation of advanced reports and performance indicators (KPIs) for internal and external stakeholders; • Support User Acceptance Testing (UAT) activities with the client; • Identify automation opportunities and recommend tools to improve the efficiency of testing processes; • Ensure traceability between requirements and executed tests; • Support risk management related to testing activities and report results using appropriate tools;

• Work on software development based on user stories; • Develop frontend applications using Angular; • Build backend solutions using Python; • Implement and maintain integrations via REST APIs; • Participate in technical definitions and the evolution of solutions; • Conduct code reviews and promote development best practices; • Collaborate with multidisciplinary teams in an agile environment; • Contribute to the quality, maintainability, and performance of applications;