Resilient Co.

• Elicit, document, and validate requirements with stakeholders using user stories, acceptance criteria, use cases, and process flows. • Create, refine, and manage user stories, tasks, and bugs in Azure DevOps; update sprint boards and track acceptance criteria. • Learn to support requirements workshops with guidance from senior BAs. • Map current-state and future-state business processes and maintain team-standard process documentation. • Apply basic SQL, Python, or JavaScript to explore automation opportunities and prototype lightweight solutions. • Gather, clean, and analyze data to support project decisions and visualize findings for stakeholders. • Assist in writing and executing user acceptance test (UAT) scripts and log defects with clear reproduction steps in Azure DevOps. • Prepare status updates, meeting notes, and presentation materials for technical and non-technical audiences. • Maintain requirement documents, test artifacts, and process maps so work is auditable and shareable. • Participate actively in sprint ceremonies, flag blockers, and help drive retrospective action items.

• Lead stakeholder discovery: interviews, JAD workshops, and observations to elicit, document, and validate requirements. • Decompose epics into user stories, define acceptance criteria, and maintain sprint-ready backlog in Azure DevOps. • Design UAT strategy, author test scripts, coordinate business testers, log and triage defects in ADO, and own UAT sign-off. • Identify AI, machine learning, and automation opportunities (Now Assist/GenAI, Power Automate) and build structured business cases with ROI. • Map current-state and future-state processes, perform gap and root cause analysis, and recommend implementable solutions. • Analyze and cleanse data to support decisions; produce interpretable visualizations and present findings to stakeholders. • Bridge functional requirements and platform capabilities for ServiceNow, Power Platform, and .NET/web applications to define configuration vs. development decisions. • Challenge requirements when feasibility, scalability, platform fit, or business value is unclear. • Manage sponsors, product owners, and cross-region stakeholders; surface risks, communicate tradeoffs, and control scope. • Produce enterprise-standard documentation: requirement specs, process maps, data flow diagrams, user story libraries, and runbooks. • Mentor junior BAs and interns; review deliverables and enforce ADO hygiene and documentation standards. • Create documentation that is clear, reusable, and understandable by people outside the original discussion.

• Design, develop, and maintain Salesforce Commerce Cloud (SFCC) and SFRA-based web sites. • Build scalable, unit-testable solutions for website applications and participate in code reviews. • Integrate SFCC with backend services using REST and SOAP, including authentication and data transformation. • Configure and manage SFCC Business Manager settings related to site functionality and deployments. • Implement front-end features using JavaScript (ES6), HTML5, and CSS3 to support commerce experiences. • Collaborate with back-end teams developing .NET Core middleware on Azure to ensure end-to-end integration. • Champion secure coding practices, architecture patterns, resiliency, and thorough documentation. • Work across planning, design, implementation, deployment, operations, and support phases. • Communicate effectively with associates and business contacts to promote teamwork and clear delivery expectations. • Provide assessments and recommendations for ecommerce system design and ensure architectural integrity when integrating components.

• Design and develop automated test suites for functional, regression, integration, and performance testing. • Develop and maintain test automation frameworks to improve reliability and repeatability. • Integrate automated tests into CI/CD pipelines and ensure tests run consistently in automated workflows. • Build and maintain test infrastructure that supports distributed and cloud-based testing. • Collaborate with developers, DevOps, and product teams to define test strategy and acceptance criteria. • Analyze test results, identify root causes, and work with teams to remediate defects. • Advocate for test automation and quality best practices across the SDLC. • Monitor and report on test coverage, test health, and release readiness.

• Design and implement infrastructure-as-code using Terraform for Azure services including AKS, Blob Storage and App Services. • Build, maintain and optimize CI/CD pipelines and mobile/web build pipelines. • Operate, troubleshoot and tune Kubernetes and Docker-based workloads running on AKS. • Implement and manage SSO and External ID flows using Microsoft Entra. • Create reusable templates, Terraform modules and pipeline templates to enable developer self-service. • Collaborate directly with technical leads to define platform direction and deployment patterns. • Mentor engineers on deployment best practices, observability and platform usage. • Own platform-level decisions and improvements, prioritizing strategic work over ticket-level execution. • Write clear, async-friendly documentation and communicate effectively in AI-augmented workflows. • Manage and support PostgreSQL-related deployment and operational concerns as they relate to platform infrastructure.

• As a Solutions Architect – Data Services you will define and drive end-to-end data solutions across the Data Services portfolio. • This is a builder–architect role focused on Azure Databricks, data mesh architectures, domain-oriented data products, and Unity Catalog–based governance. • You will collaborate closely with Product Management, System Architects, Engineering teams, and enterprise stakeholders to ensure solutions are both architecturally sound and practically deliverable. • Contribute to the architectural vision and implementation strategy for data initiatives, ensuring alignment with business goals and platform standards. • Guide implementation across teams and ensure designs survive real-world delivery constraints. • Design and execute proof-of-concepts (POCs) to validate architectural decisions and reduce delivery risk.

• Design and own environment-management foundations (env repos, env modules, promotion patterns) for consistent Dev/Stage/Prod provisioning. • Publish and govern Terraform modules, managing registry operations, versioning, reviews, documentation standards, and deprecation. • Administer Terraform Cloud workspaces, policies/approvals, secure variables, and run workflows for scalable delivery. • Define and enforce platform IAM standards across Azure and tooling (RBAC, managed identities, service principals), including SP→MI modernization and governance integration. • Implement secrets-binding patterns with Azure Key Vault, including access models, references, and rotation across IaC workflows. • Lead FinOps enablement: tagging/labeling, budgets/alerts, and cost/productivity KPI dashboards using Cloudability. • Administer platform tooling (GitHub, Azure DevOps, Docker Hub licensing) including governance, cost/resource optimization, and support. • Integrate platform workflows with enterprise systems such as ServiceNow CMDB and IdentityNow for auditable provisioning and access governance. • Build and operationalize VM fleet patterns (image strategy, patching/maintenance, scaling, reliability) with automation and runbooks. • Establish infrastructure guardrails (CI validation/testing, policy checks, drift detection) and drive adoption via templates and infra-testing standards. • Provide certificate lifecycle automation and CA integrations (issuance, renewal, rotation) for platform components. • Produce and maintain platform documentation, templates, release notes, and onboarding materials; run office hours and support motions to drive self-service adoption. • Drive platform feedback loops, community building, and evangelism; translate signals (NPS/surveys) into roadmap inputs. • Administer Copilot/agent enablement and MCP server catalog integrations with instructions/runbooks for safe, consistent usage.

• Own the CI/CD platform for application delivery: design reusable pipeline templates, secure defaults, quality gates, and developer enablement. • Build and operate infrastructure pipelines for environment lifecycle management, including provisioning, promotion, drift detection, and controlled rollouts. • Establish and maintain delivery governance with policy catalogs, change control, exception workflows, traceability, and audit evidence. • Implement automated compliance and security checks in pipelines using policy-as-code and scanning, and continuously improve signal quality. • Enable safe releases at scale through zero-downtime deployment patterns, progressive delivery, feature flag integration, and standardized rollback and verification practices. • Automate change management integrations with ServiceNow and CAB workflows to reduce manual overhead while preserving controls and traceability. • Operate and evolve build infrastructure (runners/agents and build pools): manage performance, reliability, hardening, patching, and cost awareness. • Implement software supply chain protections including artifact provenance/attestation, signing/verification, and private artifact repository patterns. • Integrate DevSecOps tooling into delivery flows and enable teams to remediate findings through reporting, triage, and automation. • Build internal automation (apps/bots) that simplify developer workflows and enforce standards with minimal friction. • Provide standardized automated testing capabilities (acceptance, performance, resiliency/chaos, operational acceptance tests) as pipeline stages and quality gates. • Enable observability onboarding and standards with instrumentation guidance, dashboards-as-code, and alerting in partnership with solution teams. • Partner with SRE and operations to improve reliability practices, availability policies, incident response, and on-call readiness.

• El/La Full Stack Developer será responsable de diseñar, desarrollar y mantener soluciones end-to-end, participando activamente tanto en frontend como backend. • Colaborando con producto, diseño y QA para entregar soluciones robustas, escalables y seguras. • Desarrollar servicios backend en **Java** utilizando **Spring Boot**. • Implementar APIs REST seguras, eficientes y bien documentadas. • Desarrollar interfaces modernas y performantes utilizando **Next.js, React y TypeScript.**

• Velar por la seguridad, dentro de su ámbito de acción e independientemente de su nivel de criticidad, de la información y los activos que deba gestionar según su rol. • Velar por el cumplimiento de procedimientos • Velar por la mejora continua del área • Revisar criterios de aceptación de requerimientos. • Proponer escenarios de prueba usando Gherkin. • Estimar del diseño y ejecución del esfuerzo de prueba. • Estimar del esfuerzo para la de automatización de las pruebas. • Diseñar Pruebas funcionales. • Diseñar Pruebas no funcionales (Seguridad y Performance). • Automatizar pruebas de aplicaciones web, mobile y backend aplicando BDD. • Contribuir con las tareas de DevOps (deployments, CI/CD, automatizar tareas, manejo de ambientes Linux, Docker, scripting). • Setear entornos y herramientas para pruebas. • Realizar pruebas manuales exploratorias. • Capturar métricas de QA y generar dashboards y reportes.