Role Description
The Product & Regulatory Operations organization plays a critical role in supporting user and business safety across platforms. This team partners closely with product, engineering, legal, and cross-functional stakeholders to deliver operational excellence for emerging and high-priority initiatives.
As a Technical Product Operations Specialist, you will drive product quality, growth, and operational efficiency through data-driven decision-making, technical tooling, and AI-enabled workflows. This role requires a high degree of autonomy, along with strong technical acumen and product sense to independently execute and scale solutions.
Key Responsibilities
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Drive execution strategy across multiple products and platforms, including launching 0→1 initiatives, accelerating delivery, and improving quality through technical and programmatic solutions.
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Write and optimize advanced SQL queries to collect, transform, and analyze product data; identify trends and actionable insights.
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Build and maintain dashboards, reports, and visualizations (e.g., Google Sheets or similar tools) to support stakeholder decision-making.
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Leverage AI agents and AI-assisted tools to automate workflows, accelerate analysis, and prototype solutions.
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Identify program risks proactively and develop data-backed mitigation strategies; communicate effectively across cross-functional teams.
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Own end-to-end program management, including planning, execution, risk identification, and cross-team coordination.
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Strengthen cross-functional partnerships and proactively remove blockers to drive execution.
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Support data annotation, labeling, and LLM training initiatives to improve product quality.
Qualifications
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8+ years of experience in consulting, strategy, operations, or technical program management, with a focus on product operations.
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Strong proficiency in SQL, including advanced queries (CTEs, joins, aggregations, window functions, transformations).
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Experience working with AI agents and AI-assisted workflows, including prompt iteration and automation use cases.
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Advanced proficiency in Google Workspace (especially Sheets), including complex formulas, documentation, and workflow automation.
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Experience managing multiple workstreams simultaneously with strong prioritization skills.
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Self-starter with the ability to work independently and drive projects with minimal oversight.
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Strong analytical and critical thinking skills with a data-driven approach to problem solving.
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Proven organizational and time-management capabilities.
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Experience with data annotation/labeling and LLM training workflows.
Preferred Qualifications
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Experience with development tools such as VS Code or similar environments.
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Experience with low-code/no-code prototyping or AI-assisted development.
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Experience building dashboards using tools such as Tableau, Looker, or similar platforms.
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Familiarity with data pipelines, ETL processes, and data infrastructure concepts.
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Experience collaborating with engineering teams on technical requirements and specifications.
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Background in quality assurance, triage operations, or ML/AI validation workflows.
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Experience developing and executing testing strategies (manual and automated) for products and features.
Team & Role Context
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Supports multiple cross-functional teams and products, providing technical operations support across diverse initiatives.
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Requires a balance of technical execution and program management skills.
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Ideal candidates thrive in fast-paced environments and can manage projects from initiation through delivery.
Must-Have Skills
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Deep experience in technical product operations or program management.
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Strong SQL and data analysis capabilities.
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Experience with AI tools and LLM-related workflows, including data annotation and model training support.
Nice-to-Have Skills
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Experience with low-code/no-code or AI-assisted development.
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Understanding of data infrastructure and pipelines.
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Experience with product testing and validation frameworks.
Location
Remote
Role Type
Contract 6 Month Position
Expected Hours
40 per week
Benefits
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Dental insurance
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Health insurance
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Health savings account
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Life insurance
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Paid time off
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Retirement plan
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Vision insurance
Schedule
8 hour shift, Monday to Friday
Application Question(s)
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Do you or will you in the future require any sponsorship to work in the US?
Language
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English (Required)