Capital One

Role Description The Project Manager / “Chief of Staff (CoS)” will assist in managing strategic priorities and lead operational/management systems for the Leadership Team (LT). This associate will support the Head of Customer Management and extended leadership team as we execute priorities. This critical position will serve to enable leaders to execute strategic priorities while ensuring operational rigor. They will be responsible for developing, implementing, and sustaining strategic areas including: - Strategy - Executive Support and Team Culture - Operational Excellence This associate will report into the Field Chief of Staff Office and collaborate with the team to provide best-in-class support to the Field leadership team. Qualifications - Proven ability to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda - Highly collaborative; has excellent communication skills which are essential for interacting and communicating with key stakeholders to manage, inform and influence outcomes - Strong project management and organizational skills, with an understanding of, and appreciation for, how the sales and client management “field” operates - Highly-motivated, self-starter who can work autonomously and can independently take initiative - Proven ability to lead moderate sized cross functional teams to drive complex projects and programs by providing strategic direction - Proven experience in operating with discretion when handling highly sensitive issues - An energetic, creative and fun-loving personality that fosters an environment built upon trust, collaboration, and belonging Requirements - Bachelor’s Degree or military experience - At least 4 years of experience in Project Management or Process Management - At least 4 years of experience building and influencing strategy Preferred Qualifications - Master’s Degree - 3+ years experience in a sales or client management role - 3+ years of experience serving in a Chief of Staff or Project Management role in a large, complex and matrixed organization Benefits - Performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) - Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being Salary Information - Remote (Regardless of Location): $138,100 - $157,700 for Manager, Project Management - Richmond, VA: $138,100 - $157,700 for Manager, Project Management Note that salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Manager, Solutions Consultant - Business Cards & Payments (Remote Eligible) Business Cards & Payments (BC&P) | Build the Future. At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together. - We're relentlessly curious. - We ask the hard questions. - We make space for the best ideas to win. Because that's how we create impact we can be proud of. Business Cards & Payments is looking for a Manager level Solutions Consultant to join our Field Optimization team. Capital One Solutions Consultants are trusted advisors, supporting our field sales team with existing and prospective customers during the sales process, bringing extensive product expertise, accounts payable process knowledge, technical expertise and industry best practices. The Solutions Consultant role is a critical member of the team, who's job is to ensure customer confidence in how Capital One products will work in their process and systems. The SC will work, in conjunction with our Sales and Product teams to be the technical bridge between our Regional Sales Managers and their prospects and customers. The SC provides a voice of the customer to influence and prioritize product design. The ideal candidate: - Confident meeting with and presenting payment solutions to SMB and Enterprise C-level executives, accounting teams and IT departments - A great communicator: You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their needs - Organized with an attention to detail: Clearly documents and knows the status of all customers in their portfolio along with next steps - A team player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team above yourself and support those around you - Passionate & customer focused: You care about growing the business. You get a thrill from identifying and implementing solutions that provide value and create long term partnerships with our customers - Intellectually curious: You have an appetite to learn new products or new technologies. You look for opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team - Agile: Able to work in a rapidly changing environment where priorities may shift frequently Responsibilities: - Provide in-depth knowledge and customer facing support for our SBC products and capabilities that the field sales teams can leverage throughout the sales cycle - Assist the Conversions team with migrating existing customers to the new Commercial Card product - Partner across multiple parts of the business on go to market product positioning and UI training - Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise - Gather technical specifications, application configuration, implementation and post go live support - If there are technical or process concerns by a client, you either consultatively help solve the issues, or escalate to the experts within our organization - Assist the field sales team as well as key internal stakeholders with understanding how our products work and the best way to position them in front of customers - Provide demos of our different product user interfaces (UI) to customers and/or prospective customers - Be a voice of the customer, documenting all needs to influence and prioritize product design - Build relationships and trust across field sales and other internal partners - 10-20% domestic travel Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: - At least 3 years of client facing experience in a sales or consulting role in the payments industry Preferred Qualifications: - Bachelor's Degree or military experience - 5+ years of experience in sales or in a client supporting role in the payments industry - 3+ years experience working with various accounting and ERP systems such as QuickBooks, Sage, NetSuite, etc. - 2+ years of experience in Accounting or IT based consulting - Experience with the accounts payable process At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $138,100 - $157,700 for Manager, Client Development Richmond, VA: $138,100 - $157,700 for Manager, Client Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Recruiting Coordinator, Senior Associate We are searching for a dynamic and experienced associate to serve as a MX Recruiting Coordinator within the Tech Talent Acquisition organization. As a Recruiting Coordinator, you have the opportunity to support an operation that delivers the facilitation and scheduling of logistical requirements for candidate interviews at Capital One. The ideal candidate will be a great team player, accountable for achieving all business goals while delivering on operational execution for the Talent Acquisition team. A strong cultural focus on people, coupled with providing "World-Class" guest experiences within our recruiting areas are critical outcomes for this role. Effective communication and influencing skills, in addition to meticulous attention to detail, will ensure success in this role. Responsibilities: - Provide recruiting support services in accordance with Capital One's recruiting support process, standards and systems - Support Ad Hoc, Power Day and Ambassador scheduling - Serve as primary scheduling contact for candidates and internal clients - Negotiate times and schedules to finalize candidate interviews for interview process - Partner with recruiters to ensure flawless execution of the interviewing process - Build and maintain strong relationships with recruiters, executive assistants, and administrative professionals - Manage confidential files and other privileged information in a professional manner - Prepare various materials, reports and files for interviews and consensus meetings - Superior time management, organization and prioritization skills - Proven capability to work independently and on a multi-functional team - Ability to build and maintain relationships with internal clients and hiring managers at all levels - Strong attention to detail - Excellent communication, negotiation and influencing skills - Exhibit a high level of personal ownership, confidentiality and flexibility - Ability to quickly and effectively adapt to change - Proven problem solving, analytical and decision-making skills - Ability to embrace new systems and process enhancements - Willingness to work flexible hours due to varying needs within the recruiting organization Basic Qualifications - Bachelor's Degree - At least 2 years of experience in Customer Service - At least 1 year of experience with Google Suite Preferred Qualifications - At least 3 years of experience in Customer Service - At least 2 years of experience with Microsoft Office - At least 1 year of experience with the Workday Applicant Tracking System At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

Vehicle Remarketing Auction Representative - Remote This position will manage relationships and inventory at vendor auction locations. The Vehicle Remarketing Auction Representative is responsible for the sale of vehicles at auction. This independent role requires digital representation or physical travel to city of auction site to inspect vehicle inventory prior to sale, ensuring accuracy of condition reports and validating appropriate reconditioning has been completed. Responsibilities include inventory and expense management in conjunction with auction oversight of adherence to Capital One guidelines and policies. Auction representatives are expected to manage relationships with auction management and report sale performance and metrics. The position is 100% remote with weekly travel. Travel may support multiple regions and will be determined by business need. Responsibilities: - Digital representation or travel to various auction locations representing Capital One vehicles sales at auction. - Performance Management of Vendor Locations. Identify operational opportunities, recommend process improvements, and influence partners in order to maximize retention - Maintenance and growth of business relationships within the auction industry. - Rapid response and flexibility in a challenging environment where new variables are constantly emerging. - Audit online vehicle condition reports, announcements, and expenses for accuracy according to Capital One contract and guidelines. - Inventory management, escalations, and issue resolution at vendor locations - Understanding of intermediate mechanical work to review repair estimates: basic codes, cause and effect of repairs, basic knowledge of parts pricing and repair costs. Must be able to look at a vehicle condition report/estimate and identify what needs repaired to meet our program requirements. - Knowledge of repairs that increase retention. Make smart reconditioning decisions to improve vehicle value and maximize recovery. - Ability to identify structural damage and previous repair on vehicles - Weekly reporting of auction performance metrics and identification of trending issues, ability to communicate current market conditions to senior leadership - Ability to make sound decisions within a fast-paced environment - Manage compliance to Capital One policies, state and federal regulations, and NAAA best practices. - Working proficiency of AutoIMS, excel, and the Google suite of products Necessary Skills: - Professional Interpersonal Communication - Excellent Time Management - Able to work independently - Sound decision making - Able to manage vendor relationships - Representation of Capital One at industry events and vendor locations - Able to Navigate Crucial Conversations Basic Qualifications: - High School Diploma, GED, or equivalent certification - At least 4 years of experience with vehicle auctions or the vehicle remarketing industry - At least 1 year of experience using Google Suite or Microsoft Office Preferred Qualifications: - At least 2 years of lead experience or supervisory experience or management experience in an auto auction or similar Industry - At least 2 years of lead experience or supervisory experience or management experience in Vehicle Remarketing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $98,900 - $112,900 for Principal Extended Ops Assoc. Plano, TX: $98,900 - $112,900 for Principal Extended Ops Assoc. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Support Engineer, Associate The focus of this role will be to help users in the office with all things technology related. At the very start of the process of helping new hires through the onboarding process, to regular maintenance and troubleshooting of all technology related issues (Computer, docking station, headset, monitor, mobile devices and wifi connectivity), working with US-based support teams to understand ongoing issues to support local users, and finally helping to offboard users by collecting assets for appropriate disposal or reuse. Heavy focus on laptop and mobile device support for a mix of Windows and Apple laptops and Apple mobile devices. Responsibilities: - Help users complete provisioning and onboarding technology set-up - Provide support for a fast growing group of team members in multiple divisions - Top notch customer focused support - Utilize ServiceNow as the ticketing tool to track and escalate tickets for end users - Perform other tasks as needed by the Site Operations Lead and Asset Management leadership - Excellent written and verbal communication skills - Engaged in cross-train efforts amongst peers where applicable - Contribute to site level operational readiness, process improvements - Effectively manages up as needed - Self-aware of gaps in skills, works to improve - Frequent collaboration with site lead, acting as back-up when delegated to - Cross platform collaboration with immediate peers - Define, implement, and leverage process (change, incident, problem) management functions Basic Qualifications: - Bachelor's Degree - At least 2 years of experience with remote or in-person help desk support for Virtual Machines, PCs, and Macs - At least 2 years of experience in mobile operating systems and hardware (iOS, Android, iPhones, or Google Pixels) Preferred Qualifications: - At least 3 years of experience with remote or in-person help desk support for Virtual Machines, PCs, and Macs - At least 3 years of experience in mobile operating systems and hardware (iOS, Android, iPhones, or Google Pixels) - At least 1 year of experience with Active Directory services integration - At least 1 year of experience with Google suite applications - At least 1 year of experience with virtualization technologies, to include VMWare tools (Fusion, ESX) - At least 1 year of experience in MDM solution (Airwatch) - ITIL certification or A+ certification - Mac Integration Basics Certificate or at least 2 years of Mac support experience - Windows 10 Certificate or at least 2 years of Windows OS support experience At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business Development Manager to join our International Markets team. This strategic role will focus on business development for our international clients, managing a robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify and drive opportunities to expand business targets within the portfolio. This role is key to increasing network transaction volume and revenue generation by selling new programs, projects, and promotions, and requires actively managing and escalating risk and customer-impacting issues. Responsibilities : - Strategic Growth: Strategically identifying leads, developing proposals and negotiating agreements to maximize network growth - Business Development: Identifying and creating business cases for new development activities with internal and external partners - Relationship Management: Serving as the strategic liaison between external accounts, maintaining relationships with decision-makers, and advising clients on new product or operational initiatives - Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume - Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations - Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation - Client Engagement: This is a client-facing role requiring approximately 10% travel Basic Qualifications - High School Diploma, GED or equivalent certification - At least 8 years of payments industry experience in business development, sales, strategy, relationship management or marketing Preferred Qualifications: - Bachelor's Degree in Business, Finance or Marketing - 9+ years of payments industry experience in business development, sales, strategy, relationship management or marketing - Business Development experience within Fintech, Credit Card or Commercial Banking industries - Client management experience within international markets Capital One is open to hiring a Remote Employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $161,500 - $184,300 for Sr. Principal Relationship Management and Business Development Riverwoods, IL: $161,500 - $184,300 for Sr. Principal Relationship Management and Business Development Chicago, IL: $161,500 - $184,300 for Sr. Principal Relationship Management and Business Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Associate, HR Delivery Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one's contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and one of the best companies to work for. This Sr Associate position plays a critical role in keeping all members of the HR Shared Services HR Consulting team informed of our partner strategies, annual calendar, and process elements for day-to-day activities the team manages. They will establish and maintain routines and meeting cadences for the team, along with sharing best practices from other Human Resource Consulting and partner teams, while assisting teammates on miscellaneous reporting and coordination to help the team run as effectively as possible. Roles and Responsibilities - Administer and monitor day-to-day benefits operations, including enrollments, life events, vendor invoicing, and support assistance during audits, ensuring accuracy, compliance, and a seamless associate experience across all benefit plans. - Support the coordination, and execution of benefits projects and initiatives, including open enrollment, vendor implementations, and program enhancements. - Maintain and update benefits data across systems, ensuring data integrity and enabling accurate reporting; generating recurring and ad hoc analytics. - Support the Benefits Lead on cross-functionally with Payroll, Legal, Finance, and external vendors to ensure benefit programs operate in full regulatory compliance and align with internal policy standards. - Support internal communications efforts related to benefits programs, drafting associate-facing materials and coordinating stakeholder updates with clarity, accuracy, and alignment to the Total Rewards narrative. Basic Qualifications - Intermediate-Advanced English fluency. - Bachelor's Degree. - At least 1 year of experience in Human Resources - At least 1 year of experience in Project Management or at least 1 year of experience in Process Management Preferred Qualifications - Professional Human Resources Certification or Project Management Professional Certification - 2+ year of experience in Human Resources - 1+ year of experience in Project or Process Management At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible) Location: USA Remote position with optional office locations in McLean, Virginia, and New York City, New York. Full time Job Description This is your opportunity to join Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: - Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations - Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products - Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies - Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis - Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan - Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability - Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management - Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business - Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills - Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment - Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: - At least 2 years of professional experience performing analysis - Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: - A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) - A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: - Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering - 1+ years of experience in Statistical model building - 1+ years of experience in market research - 1+ years of experience in SQL querying - 2+ years of experience in business analysis - 1+ years of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $121,300 - $138,400 for Sr. Business Analyst Remote (Regardless of Location): $101,100 - $115,400 for Sr. Business Analyst McLean, VA: $111,200 - $126,900 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Distinguished Engineer, Acquisitions Platform & SRE Foundations As a Sr. Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will be the technical lead for the Card Acquisitions engineering organization, setting and delivering the technical agenda for the foundational platforms and horizontal thread teams (SRE, Sustained Engineering, Data, and Operations) that power how we match customers to the right credit product with the right terms. You will make credit decisioning real time and intelligent, spanning dynamic credit offers, automatic concern resolution, product placement optimization, novel data sources and predictive models, as well as quantitative in-market testing and experimentation. You will drive an agenda to ship exponentially more products, experiences, and offers by arming cross-functional partners with GenAI tools, datasets, experimentation frameworks, and configurable/extensible systems that allow for self-service product delivery. All with one overarching goal: put more Capital One cards in more wallets. You will lead 300+ engineers across multiple directors, grow high-potential senior leaders, and even found a novel SRE function that raises operational excellence across the entire Acquisitions domain. This is not a pure architecture role and you will work elbow-to-elbow with project teams coding, delivering, optimizing and operating the systems you design. The ideal candidate will excel at both surveying broad business domains, crafting a technical strategy to support the many possible futures of the business, and diving deep into the details and personally delivering the highest-leverage projects from that roadmap. Key responsibilities: - Articulate and evangelize a bold technical vision for your domain - Decompose complex problems into practical and operational solutions - Ensure the quality of technical design and implementation - Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability - Continue learning and injecting advanced technical knowledge into our community - Handle several projects simultaneously, balancing your time to maximize impact - Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community - Partner with product management to set an ambitious roadmap for expanding Capital One's reach. - Hands-on full-stack coding (frontend, backend, data processing, automation) - Own the customer acquisitions data ecosystem, arming analysts with high-quality data feeds to deepen understanding of consumer sentiment, customer behavior, and market dynamics as well as enhance credit decision modeling. - Lead the multi-year strategy to decommission legacy systems and converge the acquisitions stack, reducing maintenance overhead and eliminating duplicative customer experiences across channels. - Stand up and scale a hybrid SRE + Engineering Productivity function supporting the entire Acquisitions engineering org, achieving strong statistical process control and operational maturity. - Design solutions that enable non-technical contributors to design, test, and deliver marketing experiments, UI treatments, and credit offers. Basic Qualifications: - Bachelor's Degree - At least 9 years of experience in Software engineering and solution architecture - At least 9 years of experience in Enterprise architecture and design patterns - At least 9 years of experience with Javascript, TypeScript and SPA frameworks Preferred Qualifications: - Bachelor's or Master's Degree in Computer Science or a related field - 10+ years of experience in software engineering, distributed systems architecture, or platform engineering - 5+ years of experience leading large-scale engineering organizations (50+ engineers across multiple management layers) - Deep experience with API design, microservices architecture, and platform evolution in high-availability, high-throughput environments - Experience founding or leading SRE / production excellence functions, including SLO management, incident response, and reliability engineering - Demonstrated ability to partner with product management and business stakeholders to co-own product strategy - not just take tickets - Track record of decommissioning legacy systems and executing large-scale migrations without disrupting production traffic or team morale - 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. - 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support - 3+ years of experience with public or private cloud technologies Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Engineer Chicago, IL: $286,200 - $326,700 for Sr Distinguished Engineer McLean, VA: $314,800 - $359,300 for Sr Distinguished Engineer New York, NY: $343,400 - $392,000 for Sr Distinguished Engineer Richmond, VA: $286,200 - $326,700 for Sr Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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