• Lead BAU operations day-to-day. • Own the D365 product strategy and roadmap, defining and maintaining the product roadmap for Microsoft Dynamics 365 F&O as well as our integrated third party solutions. • Plan and lead future implementation phases, including Phase 2 and beyond—scoping, prioritizing, and rolling out additional D365 modules and functionality that expand capabilities across Finance, Supply Chain, and Operations. • Translate stakeholder requirements into solutions, working with cross-functional teams (Supply Chain, Operations, Finance, etc.) to capture business needs and configure D365 to meet or exceed those requirements. • Drive continuous improvement by identifying, prioritizing, and delivering new features and enhancements. • Collaborate with the Wellbeing Collective D365 teams, including shared communities of practice with peer product owners. • Ensure ongoing compliance of Nutrafol's D365 instance with AFCF and ICF control frameworks. • Serve as the go-to D365 expert for Finance and SC/Ops functions. • Oversee ongoing change management, including developing and delivering effective communications, training, and documentation. • Manage the vendor relationship with third party delivery partners and support teams.

• Eliminate process overhead, build the infrastructure for data-driven decisions, and empower product managers to maximize shipping velocity and business outcomes • Drive the adoption, integration, and operational deployment of our advanced internal and external AI toolkit across our newly formed AI Native Pods • Architect the next generation of our Product Development Life Cycle (PDLC) • Optimize every step in the process from Discovery to Roadmap Planning to Release Management

• Review Product Marketing deliverables, including messaging frameworks, launch briefs, sales presentations, battlecards, one-pagers, and enablement assets to ensure consistency, accuracy, and professional presentation. • Enforce content standards related to messaging, branding, structure, and formatting across products and campaigns. • Establish quality-control processes that ensure Product Marketing outputs are polished, cohesive, and aligned with organizational standards. • Drive continuous improvement of content review and approval workflows. • Own and maintain the Product Marketing repository and source of truth for critical documentation. • Define and enforce folder structures, naming conventions, version control practices, and document governance standards. • Develop and maintain templates, checklists, and best practices for common Product Marketing deliverables. • Promote adoption of documentation standards across the Product Marketing organization. • Partner with Revenue Operations and Sales Enablement teams to develop and manage enablement calendars supporting product launches, releases, and messaging updates. • Coordinate the timing of Product Marketing deliverables with enablement activities to ensure field readiness before customer-facing changes occur. • Track enablement milestones, training completion, and stakeholder readiness. • Support the successful delivery of learning modules, playbooks, webinars, and live enablement sessions. • Collaborate with Marketing Operations and Product Operations teams to ensure systems, workflows, and reporting structures effectively capture Product Marketing-related data. • Define and maintain standards for key Product Marketing inputs, including personas, use cases, messaging narratives, launch tiers, and market segments. • Ensure Product Marketing data is consistently represented across CRM, marketing automation, enablement, and analytics platforms. • Support the development of reliable reporting frameworks that demonstrate Product Marketing effectiveness and business impact. • Establish and track key operational metrics, including launch readiness, asset completion, enablement participation, milestone adherence, and execution quality. • Develop and maintain dashboards and reporting mechanisms that provide leadership with visibility into progress, risks, and opportunities. • Monitor performance trends and proactively identify areas requiring attention or process improvement. • Deliver recurring operational reviews and status reporting to Product Marketing leadership. • Build and manage the Product Marketing operating calendar, including product launches, releases, campaigns, field events, and strategic initiatives. • Facilitate regular cross-functional planning and alignment meetings with Product Management, Sales, Revenue Operations, Marketing, and Enablement teams. • Identify and manage dependencies, risks, and scheduling conflicts across initiatives. • Ensure stakeholders maintain visibility into key milestones and execution timelines. • Define, document, and maintain standardized Product Marketing processes covering messaging development, content creation, launch execution, sales enablement, and release management. • Create and maintain playbooks, operating procedures, templates, and checklists that improve consistency and scalability. • Lead onboarding and training efforts related to Product Marketing processes and standards. • Continuously refine processes based on stakeholder feedback, lessons learned, and retrospective reviews.

• Lead the development and delivery of roadmap presentations • Build and maintain AI-native workflows using Claude Code • Collaborate cross-functionally to ensure feedback and analytics shape product direction • Lead cross-functional projects, providing program management for product initiatives • Own the end-to-end process for capturing, synthesizing, and routing customer feedback