Mendix

• Serve as the strategic operations partner to the AMS Zone Sales Leader, translating global and zone-level goals into concrete, executable operational plans. • Co-own the AMS Management Operating Rhythm (MOR): weekly pipeline reviews, opportunity scrubs, Sales Manager syncs, and forecast calls. • Review, analyse, and improve current sales processes and procedures – proactively identifying friction points that slow pipeline velocity or distort reporting. • Lead the AMS forecasting process end-to-end. Own the weekly forecast call with the AMS Zone Sales Leader and Sales Managers, ensuring accuracy, timeliness, and alignment with the global Siemens Software rhythm. • Maintain rolling forecast visibility that enables the Zone Sales Leader to call the number with confidence. • Own and drive performance on the key SaaS metrics for the zone: ARR, GRR, NRR, ACV Bookings, and OPEX. • Partner with GTM Finance to ensure zone performance is fully aligned with financial targets, contributing to a complete and accurate Zone P&L. • Translate pipeline data and attainment metrics into P&L-relevant narratives for senior leadership and corporate performance reviews. • Support the Zone Sales Leader in making commercial decisions grounded in P&L impact. • Ensure Salesforce data quality, opportunity management standards, and quoting accuracy across the AMS sales team. • Identify and resolve operational friction points – process gaps, tooling issues, or data inconsistencies – that slow pipeline velocity or distort reporting. • Partner with the Global GTM Ops team to implement tooling and process improvements in the AMS zone, serving as the local implementation lead for global initiatives. • Serve as the AMS GTM Ops point of contact for GSCS Zone Ops, Finance, Growth/Marketing, and Global GTM Ops. • Ensure AMS-specific insights and operational learnings flow into global conversations; translate global directives into effective local implementation. • Navigate the Siemens Software matrix organisation with confidence, balancing global compliance with zone-level agility. • Lead, develop, and mentor two direct reports within the AMS GTM Ops team. • Foster a high-performance, data-driven team culture with clear ownership and a bias toward action.

• Design and build knowledge graphs and ontologies that underpin Mendix's AI solutions, technical demos, and customer implementations • Own the data and graph architecture workstream within integrated team solutions, working alongside Solutions Engineers who cover the application and AI layers • Turn validated customer work into reusable assets: reference architectures, blueprints, accelerators, and repeatable patterns • Contribute to customer engagements, events, and analyst briefings as the team's expert in data and graph • Ground GTM positioning and storytelling in validated technical proof points, supporting high-impact moments like executive demos and analyst briefings

• Co-leading Discovery & Solution Design: Co-lead discovery sessions with sales representatives to develop a deep understanding of customer’s existing business challenges, technical environments, and strategic objectives. Subsequently, architect compelling, end-to-end solutions leveraging Siemens Technologies focused around application development, knowledge graph, data analytics, and AI/ML capabilities to address their specific challenges effectively. • Technical Demonstrations & Proofs of Concept (POCs): Deliver engaging and impactful technical presentations, product demonstrations, and workshops tailored to customer requirements. Lead and execute successful Proofs of Concept (POCs) that clearly showcase the value and capabilities of our solutions. You will also take part in workshops and proofs of concept, providing pre- and (sometimes) post-sales cycle support activities. • Technical Expertise & Advocacy: Act as a trusted technical advisor to customers, sales teams, and partners. Articulate the technical features, benefits, and competitive advantages of the various components within our platform. • Trusted Advisor Relationship: Develop a trusted advisor relationship with key technical champions, and executive sponsors, guiding them through their digital transformation and AI journey. • Proposal & Bid Support: Provide expert technical input for proposals, RFP's and RFI's, ensuring that proposed solutions are technically sound, innovative, and aligned with customer expectations. • Market & Industry Insight: Acquire, expand, and provide industry expertise. Keep informed about products along with competing products and industry trends within the BFSI+ sectors, continuously refining our approach and solution offerings. • Collaboration & Knowledge Sharing: Work with your peers, professional services, and sales teams to provide market feedback, contribute to product enhancements, and ensure successful solution delivery. • Thought Leadership: Represent Siemens at industry events, webinars, and conferences, sharing insights and best practices related to low-code agentic development, data analytics, AI/ML, and digital transformation in BFSI+.

• Act as the primary point of contact for the program and aligns Sales, Presales, Engagement Management, Services Management and the customer for the program, including across countries. • Drive customer to realize value from Digital Enterprise Solutions and guide the customer through required value realization plan changes. • Together with Engagement Management, identify and create additional opportunities within and beyond the ongoing program. • Plan the program according to the value realization plan and initiate the required projects to achieve the program vision.

• Drive global PR strategy development and execution • Own and develop social media growth strategy • Collaborate with global and regional agencies to develop compelling stories • Lead and execute initiatives that drive engagement and reinforce brand positioning • Identify top-tier media publications and act as a thought leadership expert.

• Acting as the lead frontend developer on Expert Services engagements with Mendix customers, owning delivery quality and scalability. • Advising and guiding customers in maximizing the user interface of their Mendix applications, enabling them to become self-sufficient on the platform. • Developing reusable UI elements using CSS, SASS, HTML5, and React, leveraging the Mendix Atlas UI Framework across Responsive, PWA, and Native contexts. • Making autonomous, informed visual and UX decisions on projects without dedicated design resources — ensuring applications remain polished, consistent, and user-centered. • Translating business requirements directly into intuitive UI designs, owning the full journey from concept to implementation. • Establishing and maintaining visual consistency across applications through self-directed application of design systems, typography, spacing, and color theory. • Facilitating project meetings and Scrum ceremonies, championing Scrum methodologies with customer stakeholders. • Contributing to internal documentation, UI patterns, and best practice sharing within the Expert Services team. • Building your project portfolio and brand within the Mendix developer community by creating and sharing valuable frontend content.

• Design and implement customer-facing prototypes and lighthouse implementations to validate high-value AI and integration use cases. • Lead strategic workshops and technical deep dives with customers and field teams, especially for agentic AI workflows and complex integrations. • Turn validated customer work into reusable assets: reference architectures, blueprints, accelerators, and repeatable patterns. • Serve as the deep technical owner for agentic system design, including tool use, orchestration, and multi-agent patterns. • Design and maintain complex integration architectures across enterprise platforms and data systems. • Ground GTM positioning and storytelling in validated technical proof points, supporting high-impact moments like executive demos and analyst briefings.

• Work across print, web, and other media formats, and stay at the forefront of visual presentation in the B2B market • Own execution of our visual system and work collaboratively with the team on continuing to evolve our brand as needed • Craft high-quality work that stretches across all customer touchpoints and ensures Mendix brand is visible and unique in the market • Balance quality and velocity, and deliver on campaign timelines • Work collaboratively with Campaigns, Corporate Brand, and other cross-functional teams to ensure that creative is delivering on needs

• Develop and execute comprehensive customer growth strategy that drives retention, expansion, and advocacy across the customer lifecycle • Build and lead high-performing teams across lifecycle marketing, customer marketing, community, advocacy, and customer insights functions • Serve as the voice of the customer to executive leadership with data-driven insights from NPS, win/loss, and customer feedback • Design and manage executive-level customer advisory board programs to gather strategic product and market insights • Facilitate quarterly advisory board meetings and translate feedback into actionable business recommendations • Oversee end-to-end lifecycle marketing strategy from onboarding through renewal and expansion • Design segmented nurture programs that drive product adoption, feature utilization, and customer maturity • Integrate NPS insights and win/loss learnings into lifecycle campaign optimization • Own strategy and execution for Mendix's customer community platform • Drive community engagement, user-generated content, and peer-to-peer support • Develop customer speaker bureau for events, webinars, and industry conferences • Partner with Product on beta programs and customer co-innovation initiatives • Position Mendix and its customers as industry thought leaders through speaking opportunities, content creation, and media engagement • Develop executive customer content programs (blogs, videos, podcasts, whitepapers) • Create customer-led thought leadership tracks for Mendix events and conferences • Oversee social media strategy focused on customer stories, community engagement, and advocacy amplification • Develop employee and customer advocacy programs on LinkedIn and other platforms • Monitor social listening for customer sentiment and engagement opportunities • Own enterprise-wide NPS program including survey design, distribution cadence, and closed-loop feedback processes • Analyze NPS trends by segment, product, region, and customer journey stage • Partner with Customer Success and Product teams to drive action plans based on NPS feedback • Design and execute comprehensive win/loss interview program for new business, expansion, and churn • Analyze win/loss data to identify trends in competitive positioning, pricing, product gaps, and sales effectiveness • Create quarterly win/loss reports with strategic recommendations and sales enablement based on learnings

• Engage with enterprise customers and prospects • Offer solutions that change how organizations deliver applications • Build relationships and establish business value at senior executive levels • Focus on building a solid business pipeline • Absorb and analyze market feedback and communicate to product team