CrowdStrike

• Analyze detection data including customer reports to determine which aspects of the machine learning models can be improved • Perform tasks to enable better-management of false positive detections • Analyze binary files to determine their legitimacy • Review current product detections to ensure they are performing to the company standard • Address internal questions and concerns regarding customer threat detections

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking for highly motivated, self-driven, technical senior analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time to protect our customers. - Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents? - Do you want to respond to incidents of all severities and fight back against adversaries big and small? - Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? - Do you crave new and innovative work that actually matters to your customer? - Do you have an Incident Response or Information Security background that you’re not fully utilizing? - Are you capable of contributing to a diverse team and interacting well with customers? - Do you love working around like-minded people in a world class team who you can both learn from and mentor on a daily basis? What You'll Do: - Conduct monitoring and perform in-depth analysis of security alerts using the CrowdStrike platform. - Exercise incident handling processes across Windows, Mac, and Linux platforms. - Perform malware analysis. - Perform remote remediation of malware or malicious activity. - Develop and improve processes for incident detection, triage, and the execution of countermeasures - Produce high-quality written and verbal communications, recommendations, and findings to customer management. - Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. - Assist in the advancement of security processes and procedures. What You'll Need: Successful candidates will have experience in one or more of the following areas: - Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists. - Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise. - Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation. - Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware. - Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations. - Programming/Scripting: experience coding in Powershell, C, C#, VB, Python, Perl, Ruby on Rails, and.NET. - At least one relevant security certification - Strong verbal and communication skills - Strong problem-solving skills - Strong experience with Mac OS, Windows, and Unix operating systems. - Ability to handle high pressure situations in a productive and professional manner. - Strong time management skills with the ability to multitask - BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or suitable relevant work experience. - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. #LI-EV1 #LI-Remote Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards. • Provide Falcon Complete customers with recommendations that align to improved security. • Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture. • Contact customers directly upon identification of misalignment with Falcon Complete standards. • Document, update, and resolve all customer related issues in accordance with established procedures and SLAs. • Develop and provide customers with service reports and stats as requested. • Partner with internal teams to ensure customer satisfaction. • Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Falcon Complete Product Operations (ProdOps) team partners across the business to ensure the ongoing effectiveness, capabilities and scalability of the Falcon Complete organization. ProdOps facilitates this by serving as the governing body responsible for evaluating and integrating new products and/or product features alongside evaluating and enhancing existing business functions and tools. ProdOps helps to drive efficiency and agility across the organization through process optimizations, automations and integrations to allow Falcon Complete to focus on the operational mission. A Sr. Product Operations Manager is focused on managing a dedicated product module. This consists of partnering and building relationships with associated Product Managers and teams, monitoring for any upcoming product changes and reviewing and integrating new said changes based on operational need. They will also focus on identifying technical gaps within the business and look to optimize and enhance those operational tools and processes. In addition to managing a product module and identifying technical gaps, they will also focus on technical and process-based documentation for the organization. A Sr. Product Operations Manager’s duties will generally vary based on the current business need. What You'll Do: Product & Feature Integration - Partners with internal teams, including various product groups, engineering and more to enhance critical systems and functions and allow for further customization of systems to align with the evolving business needs - Work with both internal and external teams across CrowdStrike to improve Falcon Complete's processes and operations through new product and feature integrations - Perform technical analysis of new product features and capabilities to determine effectiveness for FC integration - Assess technical feasibility, resource requirements, and potential impact on existing FC operations ​Strategic Initiatives & Collaboration - Lead strategic initiatives, including reviewing active efforts and prioritizing requests - Collaborate with internal engineering groups to ensure FC capabilities meet operational and customer needs - Participate in roadmap prioritization sessions and review new requests for the FC Business - Partner with internal teams to surface customer pain points and operational challenges - Drive actionable change by translating customer feedback into product enhancements and operational optimizations Project Leadership & Process Optimization - Lead various projects (both large and small) encompassing technological integrations, process modifications/enhancements, automation/optimization efforts and more - Contribute to or lead cross-functional initiatives as required - Assist with managing Agile workflows including stand-up meetings, capacity planning, and retrospectives - Define and track key metrics to measure operational effectiveness and integration success - Create and maintain comprehensive technical and process-based documentation - Establish governance frameworks and reporting mechanisms for product integrations - Develop integration roadmaps and implementation strategies for features and products - Document technical specifications and integration of new features - Collaborate with engineering teams to ensure seamless integration with existing FC infrastructure - Monitor and evaluate post-integration performance metrics to ensure successful adoption What You'll Need: - 5+ years of experience in a Product Operations, Product Management role - Effectively communicate with technical and non-technical personnel at all organizational levels - Ability to analyze business requirements, design and configure recommended solution, and communicate technical solutions to various audiences - In-depth knowledge of CrowdStrike's modules and product offerings - Demonstrated leadership for driving risk and issue mitigation and resolution - Basic leadership, diplomatic, and motivational skills including the ability to lead up, across and down multiple business and technology organizations - Strong problem solving and technical skills - Experience with Agile methodology and project management practices - Proficiency in data analysis and metrics definition - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Education: - Bachelor’s Degree in appropriate field of study or equivalent work experience #LI-RC2 #LI-Remote This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $125,000 - $180,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here. Expected Close Date of Job Posting is:09-09-2026

• As a Senior TA Partner, you will drive the end-to-end recruitment lifecycle, deliver a premium experience to sophisticated stakeholders, and champion recruitment innovation. • Collaborate deeply with security, engineering, and intelligence leaders to map long-term capacity plans, define core competencies, and build targeted hiring strategies for highly specialized profiles across threat intelligence and insider risk. • Direct-source hard-to-find, niche technical candidates—such as Threat Researchers, Reverse Engineers, Insider Threat Analysts, Security Architects, and Incident Responders—utilizing creative strategies, advanced Boolean logic, and trusted industry networks. • Leverage AI-powered tools and emerging recruiting technologies to optimize workflow efficiency, enhance candidate engagement, and improve overall talent intelligence. • Rigorously screen candidates to assess technical capability, soft skills, and high-consequence mission alignment. • Oversee a seamless interview process (supported by our Talent Coordinators) and flawlessly manage the offer, negotiation, and closing stages. • Provide hiring managers with regular operational updates, data-driven recruitment metrics, and actionable market intelligence on industry hiring trends and competitor talent mapping. • Build rapid trust internally and externally, communicating with clarity, discretion, and diplomacy across all echelons—from individual contributors to the C-suite. • Act as a peer mentor to share advanced sourcing tradecraft within the broader TA team. • Maintain total confidentiality, high attention to detail, and ensure all recruiting activities comply with strict hiring policies, background/vetting standards, relevant legislation, and organizational guidelines.

• Serve as the primary technical advisor for assigned strategic customer accounts • Develop and maintain trusted advisor relationships with customer security teams and leadership • Understand customer security operations workflows, use cases, and business objectives • Mentor customer teams on SIEM best practices and threat hunting techniques • Guide customers through Next-Gen SIEM deployment, configuration, and integration • Optimize data ingestion strategies and log source configurations • Design and implement custom detection rules, correlation searches, and use cases • Develop dashboards, reports, and visualizations tailored to customer requirements • Assist with migration of detection content from legacy SIEM platforms (Splunk, QRadar, etc.) • Perform health checks and platform optimization reviews • Troubleshoot complex technical issues and coordinate with engineering teams as needed • Track and report on key performance indicators and success metrics • Identify opportunities for automation and workflow improvements • Contribute to internal knowledge base and best practices documentation

• Define the F&A AI operating model, charter, and governance forums • Maintain F&A’s AI transformation roadmap including AI project intake, prioritization, and implementation • Partner with Finance & Accounting Process Leads to surface and shape high-value AI opportunities • Manage AI solution proof of concept delivery through partnership with IT, Data, Security, and Vendors • Establish Finance-specific AI guidelines aligned to enterprise AI policy • Monitor compliance and partner with Information Security, Vendor Risk Legal, and Internal Audit on assurance activities

• Define, implement, and continuously evolve the organizational agile framework, establishing standards, governance models, and best practices that scale across multiple teams within DRIVE • Lead end-to-end delivery of the most complex, high-visibility programs across the organization, managing scope, timelines, risks, and executive stakeholder expectations across multiple concurrent workstreams with a high degree of autonomy • Drive organizational agile maturity by identifying systemic inefficiencies, leading transformation initiatives, and implementing structural improvements that measurably enhance delivery effectiveness across teams • Serve as the organizational bridge between technology and business, driving alignment across senior leadership and ensuring delivery strategy is clearly communicated and understood at all levels • Establish and own organizational delivery metrics and reporting frameworks, providing leadership with meaningful, data-driven insight into program health, team performance, and delivery outcomes across the organization • Partner with senior leadership on the evaluation, governance, and adoption of tooling and process improvements organization-wide, ensuring Jira standards, workflows, and automation practices are scalable, consistent, and aligned to broader organizational goals • Drive the growth and development of agile delivery organization-wide, embedding agile values into team environment and building a sustainable foundation of agile capability that scales

• Leads a team of direct report Customer Value Architect staff in account onboarding execution and defining of the customer success plans. • Partners with direct sales leaders and staff to ensure the CVA team is spearheading the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Promotes and supervises the development of competitive business propositions for the company's product portfolio and ensures renewals are achieved via demonstrated realized value and Flex consumption progress. • Ensures the CVA team conducts business value analyses to demonstrate ROI and financial impact, as well as develops and delivers Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell. • Drives team and self to proactively identify and remediate risks to customer success and value realization, while supporting renewal cycles to minimize customer attrition. • Accountable for CVA team’s efforts in the additional Falcon Flex consumption within a defined sales territory, while driving strategic Flex adoption and planning across strategic accounts. • Partners with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyze Flex usage patterns to identify risks and opportunities. • Accountable for precision forecasting and delivering on regular quarterly revenue targets. • Holds self and team accountable for timely documentation within CRM / Marketing software of customer contact and activity data (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). • Ability to travel as needed to customer and/or internal meetings/events. • Develops and maintains relationships with sales process stakeholders within the company and develops Partner relationships. • Partakes in the quota setting process for team members. • Collaborates with other functions to resolve escalations/customer issues quickly. • Responsible for nurturing career development, selection of staff, managing performance, and pay discussions of team members. Financial targets held by this leader will be commensurate to the aligned direct-sales organization supported by their CVA teams.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue within existing customers via usage adoption, product expansion, and renewal of accounts. This field sales role has primary accountability for the company’s relationship within existing accounts upon the transfer of ownership from new business Regional Sales Managers and the Customer Success team. This role is further accountable for the cross-sell and up-sell of company products, to include the use of additional flexible and scalable licensing models (e.g. Falcon Flex), and the subsequent renewal preparation and successful renewal execution of assigned accounts. The role drives effective collaboration with other teams, including new business Regional Sales Managers, Customer Success, Sales Engineering, Professional Services, Marketing, Channel / Alliances sales teams, Finance and Customer Support, as well as external parties such as Alliance and Channel Partners. This is a field sales role open to qualified candidates in Brazil. What You'll Do: - Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions, prospecting new products and use cases, and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers. - Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements. - Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal. - Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal. - Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, drawdown on flexible pool models, and breadth of product adoption. - Timely documentation within CRM / Marketing software of customer contact and activity data is required of the role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). - Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories. - Provides customer feedback to internal stakeholders for product, systems, and process improvements. - Work is primarily performed in the field away from home office or company office location in order to accomplish the duties of the position. - At this level, incumbents will have expert-level knowledge of selling the company’s products and services. - Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.) - Incumbents routinely sell-to and interact with executive-level customer decision makers, to include up to CXO levels. - Incumbents are typically assigned to large Enterprise accounts segmentation at this level or larger, increasingly complex public sector accounts. What You'll Need: - Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways. - Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives. - Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement. - Complete, “big-picture” understanding of the business and technical contexts of key account opportunities. - Driven, self-starter who exudes leadership on account set and compels others to get on board. - Fully adept at consultative effectiveness and establishing trust with internal and external customers. - Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products. - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points: - BA/BS or equivalent educational background is preferred. - Minimum 8+ years of relevant professional experience.   #LI-DV1 #LI-AB1 #LI-Remote Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.