CrowdStrike

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications • Assist customer with operationalizing all modules of the Falcon platform • Troubleshoot customer issues across small to large enterprises • Utilize and engineer native and 3rd party software deployment technologies • Develop scripting and application solutions using Falcon APIs • Customer project planning and status • Work closely and collaboratively with customer information technology teams • Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management • Assist customers with the integration of CrowdStrike into existing tools • Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors • Collect Closely and collaboratively with Platform Professional Services team to develop customer facing collateral • Ability to travel up to 25% of the time

• Own and maintain the social media content calendar across platforms and campaigns • Manage incoming social requests, campaign asks, and content intake workflows • Coordinate timelines, approvals, and deliverables with internal stakeholders • Help keep social campaigns and projects on track across multiple teams and priorities • Support publishing workflows and platform operations • Assist with social copy review, tagging, metadata, and asset organization • Coordinate with creative, brand, product marketing, comms, events, and regional teams • Help manage social reporting requests and campaign tracking • Ensure content is properly routed through approval and compliance processes • Maintain organization across project management systems and content repositories • Support employee advocacy and social amplification initiatives

• Work closely with internal resources and individually to build a successful pipeline to meet and exceed your individual sales quota • Identify new business opportunities whilst establishing, developing and maintaining relationships up to executive-levels within your assigned portfolio • Network within the client’s business and influence key decision makers, typically at C-level • Act as CrowdStrike ambassador within specific client accounts • Articulate and promote the company’s value proposition and services to become a trusted advisor within your customer base • Identify new business opportunities and prepare detailed account development plans, engagement strategies and targets for each account within your assigned portfolio • Working in collaboration with internal teams and to lead a virtual team to drive and close opportunities • Take control of opportunities and accurately forecast their business objectives and outcomes.

• Identify threats, trends, and new developments in vulnerabilities and exploit behavior by adversaries while synthesizing raw intelligence and data from numerous data sources • Identify and monitor the Tactics, Techniques, and Procedures (TTPs) employed by cyber threat actors that use exploits • Digest, analyze, model and structure data relationships to support the identification and description of malicious activities. • Apply understood analytic tradecraft to gathered intelligence in a consistent manner • Produce finished intelligence analysis to internal and external customers through written reporting of varied depth on short deadlines, with minimal supervision • Collaborate across teams to inform various functions within CrowdStrike about activity of interest and to coordinate adversary/campaign tracking • Develop tools, processes, and technology to support predictive analysis of adversaries and tactics based on vulnerabilities/exploits. • Identify intelligence gaps and submit requests for information to fill gaps • Conduct briefings as needed for a variety of levels of customers as requested (via either phone, video conference, webcast, in-person briefing, or industry conference)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike’s Counter Adversary Operations (CAO) Elite is looking for a highly motivated, self-driven, detailed-oriented, and experienced Senior Analyst dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. In this role, you will leverage CrowdStrike CAO's extensive resources to provide advanced threat hunting expertise and intelligence analysis to safeguard our customers' environments. You will develop a trusted partnership by helping customers identify and operationalize timely, actionable, and relevant threat intelligence and threat hunt findings. This position offers exceptional growth opportunities, blending technical mastery with strategic advisory services, all powered by CrowdStrike's world-class intelligence and hunting capabilities. After a period of learning our custom-built tool suite, workflows, and methodologies you will join other CAO Elite Analysts protecting our customer's networks by performing tailored threat hunting and customer specific threat intelligence operations, including: - Executing sophisticated threat hunting operations - Providing high value, actionable, threat intelligence aligned to the customer's requirements using your expertise and knowledge of the threat landscape - Delivering high-impact briefings and recommendations spanning threat hunting, dark web, and intelligence information relevant to your customer - Responding to customers’ ad hoc requests for information and support - Building lasting partnerships with customers As you grow in the role you will have opportunities to undertake research, improve our threat hunting service, develop specialized intelligence knowledge, and work with other CrowdStrike teams across a broad range of topics and projects. Am I a CAO Elite Analyst? - Are you passionate about threat hunting, threat intelligence, and dark web monitoring? - Do you love working with customers and interacting with stakeholders from SOC analysts to CISOs? - Are you a skilled communicator who enjoys crafting and delivering targeted presentations? - Do you crave new and innovative work that leads the way? What You’ll Do: - Maintain ownership of assigned customer accounts, facilitate high levels of customer satisfaction, and be a trusted advisor for CAO Elite customers - Perform threat hunting, research dark web data, and research tailored threat intelligence for CAO Elite customers based on their specific requirements and environment - Prepare and deliver customer presentations relating to intelligence reports, dark web alerts, and threat hunting findings on a regular basis - Respond to customer requests relating to threat intelligence, threat hunting, and dark web monitoring What You’ll Need: All candidates must possess the following qualifications: - 5+ years of experience in two (or more) of the following areas: - Incident response or security operations - Threat hunting - Cyber Threat intelligence - Dark web monitoring - Exemplary organizational skills with the ability to communicate both executive and detailed level findings to clients; ability to effectively communicate tasks, guidance, and methodology with internal teams. - Presentation Delivery: a background in presenting, briefing, and delivering reports to stakeholders ranging from individual contributors to executives. - Incident Handling: experience conducting threat hunting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists. - Intelligence Tradecraft: knowledge of cyber threat intelligence terminology and data communication concepts and technologies. - Ability to travel on short notice, up to 5% of the time. Location & Work Arrangement: - This is a remote role with a regular on-site requirement at the client's Dublin, Ireland office, typically on a quarterly basis. Additional on-site visits may be required to support business needs. Security Clearances: - This role requires the successful candidate to undergo Garda Vetting in accordance with the National Vetting Bureau. Garda Vetting clearance is a condition of employment for this position. Bonus Points: - Understanding of contemporary scripting languages - Familiarity with application programming interfaces (API) #LI-Remote #LI-EV1 Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

• Lead the development and growth of CrowdStrike’s internal AI community. • Create programs that elevate AI literacy, foster peer learning, and accelerate responsible innovation across the enterprise. • Support the ongoing evolution of an internal AI knowledge hub that provides employees with clear guidance, curated tools, and learning pathways. • Build and coordinate a network of AI champions and advocates across functions to ensure broad engagement, rapid knowledge sharing, and consistent support for teams adopting AI. • Oversee high-impact AI initiatives that improve productivity and create new internal capabilities. • Drive programs such as enterprise-wide AI platform adoption, workflow transformation using AI, or company-wide learning and certification efforts. • Manage rollout strategies, communication plans, and training components. • Highlight and celebrate exemplary AI use cases to inspire teams and accelerate organizational momentum. • Contribute to responsible AI practices across the enterprise by partnering with teams on pragmatic, lightweight approaches to safety and compliance. • Support the Enterprise AI Safety Board as it sets standards and reviews high-risk use cases. • Coordinate with AI stewards and Legal partners to ensure emerging practices are well understood, actionable, and aligned with regulatory requirements—while enabling teams to innovate efficiently.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. - Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents? - Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? - Do you crave new and innovative work that actually matters to your customer? - Do you have an Incident Response or Information Security background that you’re not fully utilizing? - Are you capable of leading teams and interacting well with customers? - Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis? What You'll Do: - Conduct monitoring and perform in-depth analysis of security alerts. - Exercise incident handling processes across Windows, Mac, and Linux platforms. - Perform malware analysis. - Perform remote remediation of malware or malicious activity. - Develop and improve processes for incident detection, triage, and the execution of countermeasures - Produce high-quality written and verbal communications, recommendations, and findings to customer management. - Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. - Manage internal programs or teams. - Serve as the technical escalation point and mentor for lower-level analysts. - Provide oversight and quality assurance for issues worked by lower-level analysts. - Assist in the advancement of security processes and procedures. What You'll Need: Successful candidates will have experience in one or more of the following areas: - Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists. - Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise. - Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation. - Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs. - Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware - Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations. - Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations. - Programming/Scripting: experience coding in Powershell, C, C#, VB, Python, Perl, Ruby on Rails, and.NET. Education: BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Bonus Points: - 4-6 years of relevant incident handling experience - At least one relevant security certification - Strong verbal and communication skills - Strong problem solving skills - Strong experience with Mac OS, Windows, and Unix operating systems. - Ability to handle high pressure situations in a productive and professional manner. - Strong time management skills with the ability to multi-task #LI-EV1 #LI-Remote Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

• Develop and maintain a comprehensive understanding of CrowdStrike's hybrid networks spanning public cloud (AWS, GCP, Azure) and physical data centers, continuously assessing attack surface and identifying security gaps. • Design and architect new network connection patterns and zone segmentation strategies that reduce risk while enabling product scalability. • Build scalable monitoring, alerting, and automation solutions targeting network security risks across a fast-moving, dynamic environment. • Lead threat modeling efforts focused on network architecture, data flows, and connectivity patterns across platform services. • Evaluate current threat landscape and business priorities to effectively sequence and drive the highest-impact security improvements. • Lead complex, cross-team security initiatives with broad impact across the product group. • Contribute to medium-term strategic direction for network security; proactively identify areas of greatest need and develop actionable plans to address them. • Provide architectural and design expertise that accounts for the broader platform picture, not just point-in-time solutions. • Serve as an internal authority on network security architecture within CrowdStrike's product organization. • Volunteer for and lead working groups and initiatives that have impact at the Product team level or broader industry level. • Partner closely with product engineering, infrastructure, and platform teams to understand scaling requirements and translate them into secure-by-design network architectures. • Work across organizational boundaries to facilitate alignment on security requirements, driving consensus on complex and ambiguous problems. • Clearly communicate decisions and architectural direction to both technical and non-technical stakeholders once alignment is reached. • Serve as a role model for security culture and best practices within your functional area. • Multiply the effectiveness of the broader team by facilitating cross-team knowledge sharing and collaboration. • Guide and develop technical talent through coaching, code reviews, and architectural deep-dives. • Contribute to the growth of the security organization by mentoring team members and helping refine technical interviewing standards.

• Support the Field Sales Organization and Sales Operations team in driving ARR retention at scale through execution of the following: • Plan & build operational dashboards to support the regional inspection of the renewals business • Collaborate and liaise with our Finance, IT, and Sales Analytics counterparts to structure and manage a single source of truth for renewals data • Document data and metrics definitions for key terms related to renewals in a centralized location • Strategize and communicate business requirements to automate renewals forecasting, reporting, and analytics capabilities • Enable field sales and sales operations business partners on leveraging renewals dashboards to execute to outcomes • Educate business users on renewals data nuances and develop their ability to identify at-risk renewals and inspect progress on risk mitigation strategies • Drive globally consistent operational cadence reviews with the field to review at-risk renewals and roll up in a global renewal forecast • Provide business insights to sales leadership on renewals business performance against key metrics • Drive churn and contraction ARR trends analysis and business insights • Lead analysis of quarterly churn and contraction ARR business drivers and insights with cross-functional leadership forum • Identify opportunities to continuously improve systems, process, and data to eliminate gaps in performance insight, improve data accuracy, and drive operational efficiencies.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally. The role involves working with CrowdStrike internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment. The ideal candidate will have the energy and drive to discover and learn new technologies. Be fanatical about the customer, relentlessly focused on innovation and have limitless passion to drive their unlimited potential. This is a high energy, fast paced working environment that helps CrowdStrike achieve customer success. What You’ll Do: - As a Technical Support Engineer, you will be part of a highly skilled Customer Support team who support CrowdStrike customers globally. - Work in a dynamic and exciting technical environment with relentless focus on delighting our customers, partners and teammates. - Demonstrate ownership of customer’s concerns - assess impact, troubleshoot logically, engage relevant stakeholders, identify root cause and resolve them to the satisfaction of our customers. - Communicate effectively with internal and external stakeholders. Collaborate with them to resolve customer escalations quickly. - Work with Product experts/Engineering to fix bugs or enhance product features. - Manage time and work to meet or exceed operational goals. - Learn cutting edge technologies and new product features. - Create/Share Knowledge articles and contribute to mentoring/training efforts. - May be scheduled to work on shifts/holidays as per the business requirement. What You’ll Need: - Experience in a Product Technical support role supporting Global enterprise customers. - Outstanding oral and written communication skills. - Customer focus. Analytical thinking and Logical troubleshooting aptitude. - Proven experience in troubleshooting and diagnosing issues at the application and operating system level within either Windows, Linux or Mac environments. - Understanding of operating system fundamentals including user and kernel space, memory management, shared libraries, file and network IO, Windows registry, software distribution, etc. - Hands on experience using the tools and techniques to debug problems within either Windows, Linux or Mac environments. Bonus Points: ONE of the below specialization domains: SIEM/SOAR: - Hands on experience working on log management tools that offers self-hosted options & leverages kafka and/or containers. - Strong Skills in container administration & orchestration. - Good understanding of Regex & any query language. - Certifications in SIEM/SOAR platforms would be a plus. Identity Management: - Hands on experience in Windows Servers/Active Directory, MFA. - Experience with Identity Protection and Zero Trust solutions. - Excellent knowledge of authentication protocols - Kerberos, LDAP, NTLM, SAML. - Good understanding of TCP/IP and troubleshoot network issues using Wireshark/PCAP analysis. - Operational understanding of networking devices such as Routers, Switches and Firewalls would be a plus. Cloud Technologies: - Experience working and troubleshooting in a SaaS cloud environment. - Proven experience debugging and troubleshooting customer facing API/REST interfaces at both the JSON/HTTPS browser/client side and server-side web service termination, but also navigating within the backend cloud architecture which is responsible for fielding the request. - Good understanding of SaaS components and large-scale databases like Cassandra, Kafka, Elasticsearch, Splunk, etc, and the role that they play within a cloud service. - Familiarity with cloud orchestration tools like Docker, Kubernetes, etc. - Certification in any common Cloud platforms would be a plus. #LI-NR1 #LI-Remote Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.