Nutrafol

• Lead BAU operations day-to-day. • Own the D365 product strategy and roadmap, defining and maintaining the product roadmap for Microsoft Dynamics 365 F&O as well as our integrated third party solutions. • Plan and lead future implementation phases, including Phase 2 and beyond—scoping, prioritizing, and rolling out additional D365 modules and functionality that expand capabilities across Finance, Supply Chain, and Operations. • Translate stakeholder requirements into solutions, working with cross-functional teams (Supply Chain, Operations, Finance, etc.) to capture business needs and configure D365 to meet or exceed those requirements. • Drive continuous improvement by identifying, prioritizing, and delivering new features and enhancements. • Collaborate with the Wellbeing Collective D365 teams, including shared communities of practice with peer product owners. • Ensure ongoing compliance of Nutrafol's D365 instance with AFCF and ICF control frameworks. • Serve as the go-to D365 expert for Finance and SC/Ops functions. • Oversee ongoing change management, including developing and delivering effective communications, training, and documentation. • Manage the vendor relationship with third party delivery partners and support teams.

• Support Operations Leadership in 360 day-to-day operations and project management  • Responsible for oversight + implementation of operations related initiatives (both internal and cross functional) • Serve as liaison between ops. dept. and external partners when needed, reporting back any necessary information to leadership team • Lead and manage direct reports, providing guidance, coaching, and support to ensure alignment with operational objectives and foster a culture of excellence  • Review + improve all internal processes and communicate SOPs to all stakeholders on a quarterly basis • Proactively identify and mitigate operational risks with corrective action plans while working under strict deadlines • Oversees and reports weekly, monthly, quarterly, and annual metrics. • Own carrier network performance, including monitoring service levels, cost, delivery SLAs, exception management, and supporting carrier optimization initiatives in partnership with 3PLs and transportation providers • Support retail operations and fulfillment execution, including a strong understanding of EDI process flows (e.g., PO receipt, ASN creation, invoicing), and partner cross functionally to ensure accurate inventory flow, compliant order processing, and service level alignment across wholesale and retail channels • Drive analytics and insights across operations, leveraging data to inform decision making and continuous improvement initiatives

• Enter and reconcile contract manufacturing activity within the reporting system, ensuring accuracy of production runs, cost details, and supporting documentation • Process product receipts based on vendor reporting related to production order completions at contract manufacturers • Track and analyze inventory movements (receipts, transfers, consumption, adjustments) and ensure proper financial recognition in accordance with accounting standards • Support production activities and build assembly transactions, ensuring Bills of Materials (BOMs) and component consumption are accurately reflected • Process prepaid supplier invoices and purchase orders, and perform regular vendor statement reconciliations to ensure balances are accurate and current • Identify inventory and reconciliation discrepancies, investigate root causes, and recommend or implement corrective actions • Partner cross-functionally with Finance, Operations, and Supply Chain teams to ensure inventory data accuracy and alignment • Provide general inventory accounting support and ad hoc analysis as needed • Assist with testing, troubleshooting, and process improvement efforts related to inventory and reconciliation workflows • Experience utilizing and navigating D365 and Exflow

• Preparation and review of journal entries related to operating expenses. • Manage reconciling schedules associated with accruals, prepaid expenses, and fixed assets. • Support the team in completing month-end and year-end closing tasks, as well as ad-hoc projects and reporting requirements. • Perform cross-departmental reconciliations as required, ensuring accuracy and consistency across various organizational units. • Assist with month-end flux analysis commentary of Balance Sheet and P&L statements. • Categorize the day-to-day operating bank account transactions and banking activities to perform balance sheet reconciliations of all cash accounts. • Assist with vendor inquiries and communication to both vendors and internal departments relating to AP items. • Assist with ad hoc requests and provide supporting evidence for audit requests.

• Execute High-Volume Outreach: Actively prospect, cold call, and pitch potential new salon accounts and hair professionals to build a robust sales pipeline. • Drive Account Acquisition: Own the entire sales cycle from initial contact to close, consistently achieving and exceeding monthly new account opening quotas. • Pitch & Educate: Confidently present Nutrafol’s product portfolio, clinical validity, and retail revenue benefits to salon owners and decision-makers virtually. • Seamless Handoff: Ensure a smooth, "White Glove" transition of newly closed accounts to the Account Management team for long-term growth and service. • Leverage Promotions: Use corporate marketing initiatives, promotions, and launch strategies as levers to build urgency and close new business. • Maintain CRM Accuracy: Routinely and effectively utilize Salesforce to track leads, log activities, manage pipeline stages, and report on sales metrics. • Collaborate Internally: Partner closely with the Salon Account Management and Marketing teams to ensure alignment on brand messaging and onboarding processes. • Uphold Brand Integrity: Demonstrate honesty, integrity, and professional passion, modeling behaviors consistent with Nutrafol’s high standards.

• Manage monthly email and SMS campaigns to support monthly and quarterly goals, from briefing concepts to working with our agency to execute on-time • Partner with Manager to optimize automated email and SMS journeys • Monitor and report channel initiatives to share weekly and monthly analytics insights as well as ideate on opportunities to adjust campaigns to improve performance • Partner with creative and brand teams to create content specific to the channel • Partner with external channel partners to deploy quality campaigns on time • Proactively come to the table with new ideas to prepare for cross-functional meetings • Take a data-driven approach to all recommendations and insights • Manage email and SMS campaigns, coordinating with internal stakeholders and external agency partners to ensure campaigns launch accurately and on schedule. • Create campaign briefs, maintain campaign calendars and tracking documentation, and oversee project timelines, approvals, and feedback cycles. • Analyze campaign, testing, and channel performance through weekly and monthly reporting, identifying trends, insights, and optimization opportunities. • Serve as the primary liaison for agency partners, facilitating campaign handoffs, reviewing deliverables, consolidating feedback, and providing final launch approvals. • Own campaign QA processes, validating content, links, targeting, personalization, and tracking across all email and SMS campaigns and automated flows. • Partner with Creative, Brand, and Content teams to develop channel-specific campaign assets and support ongoing program enhancements.

• Own a portfolio of established HCP accounts, deepening engagement and driving incremental reorders and portfolio expansion within each practice. • Design and execute outreach campaigns — leveraging email, phone, and digital channels — to generate additional awareness, demand, and sell-through of the Nutrafol portfolio across HCP practices. • Confidently present Nutrafol’s product portfolio, clinical validity, and revenue benefits to physicians and practice decision-makers, positioning the full range of the portfolio to maximize adoption. • Serve as a versatile resource to the commercial team, seamlessly stepping in to cover vacant territories, leaves of absence, and other coverage needs to ensure continuity of service and revenue. • Use corporate marketing initiatives, promotions, and launch strategies as levers to build engagement and drive incremental sales within existing accounts. • Routinely and effectively utilize Salesforce to track account activity, log engagement, manage pipeline stages, and report on sales metrics. • Partner closely with field sales, Account Management, and Marketing teams to ensure alignment on brand messaging, campaign execution, and account strategy. • Demonstrate honesty, integrity, and professional passion, modeling behaviors consistent with Nutrafol’s high standards.

Role Description The Business Development Manager - TN/AL will be responsible for executing and exceeding sales goals for Nutrafol within your defined territory - Tennessee and Alabama. The successful candidate for this role must reside within the state of Tennessee or Alabama and be located near a major airport, as this role requires weekly travel in this market. In this role, you will be responsible for the promotion, sale and training of our Nutrafol product portfolio within your accounts. You should be focused on a consistent, customer-centric approach bringing value to the practice and focus on growing share. BDM’s are responsible for cultivating both new and existing accounts, providing superior customer service, continued education and training throughout the practice. - Promote and sell products to all potential prospects within your territory. - Professionally implement strategic initiatives and sales activity to increase Nutrafol sales and market share. - Drive product promotion through the implementation and delivery of approved marketing items and approved field-based promotions. - Provide ‘White Glove’ service and support with a customer-centric, Practice building approach. - Stay connected and build relationships to drive further commitment and account penetration/growth through in person, educational and informational meetings as well as, customer focused follow up. - Coordinate physician training programs and practice enhancement in-services and open houses. - Establish and maintain professional and consistent communications and sound working relationships with leadership, co-workers and assigned accounts. - Actively participate in scheduled company sales meetings, district and regional conference calls and other business meetings. - Show fiscal responsibility with managing expenses, turning in expenses in a timely manner and having a legitimate business reason tied to all expenses, generating ROI. - Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business. - Enhance sales numbers by up-selling portfolio, picking up new potential product champions across the practice, appropriately presenting any promotional marketing initiatives that may drive growth, while driving implementation and execution of key Marketing strategies. - Partner effectively with Sales Team to drive territory coverage and maintain positive customer relationships. - Attend Trade Shows in local markets and/or Nationally, proudly and professionally representing Nutrafol and promoting new sales opportunities across the nation on behalf of the Nutrafol sales team. - Effectively and routinely utilize Salesforce as trained by internal instruction, to track and manage leads, opportunities and sales activity. Qualifications - A minimum of a Bachelor’s Degree. - Minimum of 6 years proven success in Field Sales experience in achieving and exceeding goals. - Preferred experience in medical, surgical and/or pharmacologic experience selling to Health Care Practitioners in the Aesthetic Space. - Proven track record of sustained, high performance in current position and strong aptitude for learning and demonstrating Clinical and product expertise. - Ability to be flexible and adaptable as we grow and expand as an Organization. - Promotes Nutrafol products with professional passion and a sense of urgency, while providing our customers Best in Class, service and support. - Strong business acumen and ability to understand, create and seize market opportunities. - Ability to travel up to 50%. - Must maintain the highest level of ethical character and integrity in all you say and do. - A solution oriented, problem solver and contributor as a collaborative Nutrafol team member. Benefits - Fully remote work experience - Comprehensive medical, dental, and vision package, including FSA program - 401K with employer match - Quarterly Bonus Program - Flexible PTO - Two company-wide wellness breaks every day - Free lunch on us every Tuesday and Thursday via Seamless/Grubhub - Monthly wellness stipend - Monthly internet stipend - Monthly cell phone stipend - Annual learning & development stipend - Free meditation app membership (Headspace) - Free Nutrafol subscription - Pet insurance discounts and benefits

• Own, build, and continuously refine the Revenue and Marketing forecast model for Nutrafol's .COM and Amazon channels, serving as the single owner of the financial plan for these businesses and ensuring it reflects current channel strategy, market dynamics, and evolving assumptions. • Facilitate and continuously improve the annual and ongoing financial planning process for .COM and Amazon, coordinating with channel, Marketing, and commercial teams, setting the planning calendar, and delivering a consolidated channel financial plan to senior leadership. • Lead key strategic finance initiatives, including scenario planning, investment prioritization, and other high-priority projects assigned by senior leadership. • Act as a trusted thought partner to the CMO and SVP, Head of Finance, partnering on strategic insights and decision making for the .COM and Amazon channels and translating complex financial analysis into clear, actionable recommendations. • Build, manage, and develop a team, fostering a high-performance culture with a focus on continuous improvement, analytical rigor, and strong business partnership. • Drive the adoption of best-in-class financial planning tools, processes, and AI-enabled workflows to increase team velocity and insight quality. • Partner with Accounting, Data, and Business teams to ensure the integrity and consistency of financial data underpinning plans, forecasts, and reporting.

• Support the team in the month-end close process for Amazon channel expenses, ensuring accurate and timely financial reporting and forecasting revenue. • Oversee the reconciliation of accrual and prepaid expense accounts, ensuring accurate recording and amortization of prepaid items. • Own, maintain, and enhance company financial and operating models: adapting and making improvements according to changing business needs, as well as providing insights informed by them. • Support annual budget and ongoing forecasting processes. • Provide monthly financial variance analysis and run budget/operational review meetings with department heads. • Provide strategic guidance using analytics initiatives such as business/economic/financial modeling and analysis based on multiple data sources. • Work closely with department leads to provide analytical support, assist with optimizing resource allocation, and proactively identify operational improvements. • Use Tableau and Quickbooks/MS Dynamics to mine and analyze data in order to provide the leadership team with learnings and recommendations. • Prepare flux analysis across the full P&L and Balance Sheet for senior management. • Perform monthly bank reconciliations to ensure accurate recording of financial transactions. • Collaborate with various teams to review and maintain comprehensive cost trackers. • Manage schedules related to accruals, prepaid expenses, fixed assets, and other pertinent financial components and ensure these schedules are up-to-date and reconciled regularly. • Offer detailed insights into significant month-over-month cost variations. • Aid in the Accounts Payable process, including invoice verification, approval workflows, and payment processing. • Manage ad hoc requests, reporting and projects for the team.