Qualified Health is the leading healthcare AI company partnering with health systems to deploy end-to-end AI platforms that deliver measurable financial and clinical outcomes. We have real momentum, having just closed our Series B fundraise supported by incredible investors. Our partnerships span some of the most recognized health systems in the country, and our revenue trajectory is ambitious and attainable.
Product Strategy & Operations Lead
Location
United States
Posted
3 days ago
Salary
$180K - $210K / year
Seniority
Lead
No structured requirement data.
Job Description
Product Strategy & Operations Lead
Qualified Health PBC
Role Description The simplest way to describe the job: you are the product manager for the product and R&D organization. Your customers are the people who build, the product team, engineering, data, design, and the AI Transformation team. Your job is to understand their friction, then put the systems, cadences, tooling, and ways of working in place that let each of them operate at the top of their license. It is also a strategy role, not only an operations one. You will help shape where our product portfolio is going, not just how it runs: - How products scale - What reusable core lives inside the things we build for individual clients At heart this is a connector role. You sit above the individual teams and products and find the through-lines, the shared building blocks, and the leverage that no single team sees from inside its own work. You will not do this by showing up with process and telling people to follow it. You will do it by understanding what is actually holding the org back, then designing the lightest change that solves it and bringing people along on why it matters. This is a hands-on, build-it-yourself role, not a manage-a-team role. You will be in the tools, in the repos, and in the rooms. It is also a role with room to grow: - The surface is wide on purpose, spanning product strategy and portfolio - The product operating model - Delivery coordination across teams - The systems that keep us reliable as we scale - Making the whole company AI-native What you will own - You’ll own how our product organization scales — shaping a multi-product portfolio, building the operating cadences that turn strategy into shipped work, and acting as the connective tissue across delivery teams so problems surface before they become fire drills. - Shape the product portfolio: find the reusable building blocks across clients instead of one-off builds for each customer. - Own core operating cadences: sprint planning, OKRs, and the idea-to-ship process from PRD through shipped learnings. - Run cross-team delivery coordination (scrum-of-scrums), keeping one honest view of the portfolio for leadership. - Build the systems that replace status-chasing with live visibility (Jira/Notion dashboards). - Own the delivery and reliability operating system: capacity gates, release sign-off, and partnering with engineering on system health. - Drive AI-native operations and co-own company-wide adoption of our internal AI workflow marketplace. Qualifications - Multiple cycles across a few companies in product operations, R&D operations, technical program management, or an adjacent role where you owned how a product organization actually runs, ideally including time at a company going through fast scaling. - Demonstrated experience building operating models, OKR systems, and idea-to-ship or SDLC frameworks from a light starting point, not just administering ones that already existed. - Someone who has driven AI adoption for others, not just personal AI use. You have gotten other people and teams to change how they work, and made it stick. - Real, hands-on fluency building with modern AI tools with a strong point of view and a curious mind. - Experience coordinating delivery across multiple teams (a scrum-of-scrums, program-management, or portfolio capacity), or the clear appetite to grow into it. - Enough technical fluency to be useful in architecture, scaling, and reliability conversations with engineers, and the appetite to go deeper. - Comfort with Jira and Notion (or the equivalent), and the instinct to make a system of record that people actually keep current. - Strong cross-functional facilitation, especially the ability to move a stuck decision forward without owning the decision yourself. Who you are - You measure your work by outcomes, not motion. While you’ve worked on the process, your orientation is to the customer. You are a connector. You see the through-lines across teams and products that no one sees from inside a single one, and you turn them into leverage. - You are a change agent for AI. You don't just use the tools well yourself; you get a whole organization to change how it works, and you make that change feel like a gift rather than a mandate. - You operate light. You can build the right amount of process for a 100-person company and resist the urge to import the playbook from a 500-person one. You earn adoption by solving real pain, not by mandate. - You learn before you change. You will want to understand how things work and who they work for before you redesign them, and you will manage the change deliberately when you do. - You want the org to work with joy. You believe, and have seen, that teams that enjoy the work do better work, and you treat internal friction as a problem worth solving for its own sake. Benefits - The pay range for this role is between $180,000 and $210,000, and will depend on your skills, qualifications, experience, and location. - This role is also eligible for equity and benefits.
Related Guides
Related Categories
Related Job Pages
More Product Operations Jobs
Operations Product Manager
SalesforceSalesforce, a customer success platform and the world's #1 CRM, helps businesses of all sizes and from all industries connect with their customers in new ways.
• Lead the planning, prioritization, and execution of strategic initiatives across CSG Product Operations • Develop business cases, project proposals, implementation plans, and executive-level communications • Partner with stakeholders to define objectives, success metrics, risks, and dependencies • Maintain visibility into initiative status, timelines, and key milestones • Gather, document, and prioritize business requirements across multiple stakeholder groups • Develop user stories, process flows, acceptance criteria, and business requirements documentation • Partner with BT and DET teams to evaluate solution options and align on delivery approaches • Ensure proposed solutions effectively address business needs while supporting scalability and maintainability • Serve as the primary liaison between Product Operations, Product Management, BT, DET, Sales Operations, Delivery Operations, and other business stakeholders • Facilitate alignment across teams with competing priorities and dependencies • Drive decision-making through data, stakeholder engagement, and structured governance processes • Provide ongoing business context and feedback throughout the development lifecycle • Coordinate User Acceptance Testing (UAT) activities and validate delivered solutions against business requirements • Develop testing plans, success criteria, and deployment readiness assessments • Partner with stakeholders to identify and resolve defects, gaps, and process impacts prior to launch • Support change management, communications, and adoption activities • Monitor initiative outcomes and identify opportunities for optimization and automation • Evaluate business processes and recommend improvements that increase efficiency, scalability, and user experience • Leverage data and stakeholder feedback to drive continuous enhancement of systems and operational processes
Senior Product Manager – AI-Native, Product, Product Ops
Web Inclusion CompanySoftware solutions for digital accessibility and participation. More than just a niche, it's the future.
• own a product area end-to-end • own the roadmap and strategy for a product area • prototype with AI tools • run rigorous discovery and own delivery from start to finish • make data-driven decisions on KPIs • champion accessibility-first mindset • support product process & structure • partner with VP Product • stand up product metrics and reporting • own product documentation and knowledge management • set a standard for discovery, specs and delivery
Product Operations Manager
everydays GmbHWir sind verrückt nach Wohlbefinden und Gesundheit. Unser Ziel - ein gesundes Normal!
• Operational implementation of new products following product approval • Forecasting and demand planning for core products and launches • Preparation of reorders in coordination with the Co‑Founder & Brand • Ensuring product availability • Managing inventory, stock coverage, and tied-up capital • Operational launch readiness • Supplier management and coordination of existing manufacturers and suppliers • Ensuring delivery capability, quality, and timelines • Managing lead times, minimum order quantities, and production planning • Escalation management for delays or quality issues • Building and evolving the central Product Operations system • Maintaining and enhancing ERP, dashboard, and KPI systems • Identifying and implementing automation opportunities • Developing and automating workflows — with a strong focus on AI-supported processes • Reporting and transparency on inventory, forecasts, product availability, and risks • Monthly Product Operations reporting • Establishing a reliable data foundation for operational decision-making
Product Operations Manager
everydayseverydays - you, just better! Wir sind verrückt nach Gesundheit und echtem Wohlbefinden. Unsere Vision? Ein gesundes Normal - mit leeren Krankenhäusern, gesunden Menschen und einem Leben, das glücklich macht. Bei everydays träumen von einer Welt, in der jeder Mensch befähigt ist, echte Verantwortung für die eigene Gesundheit und das eigene Wohlbefinden zu übernehmen und das Optimum aus Körper und Geist herauszuholen.
Role Description Du übernimmst die operative Steuerung unseres Produktportfolios und baust die dafür notwendigen Systeme, Prozesse und Automatisierungen von Grund auf auf. Die Rolle stellt sicher, dass Produktumsetzung, Forecasting, Bestandssteuerung, Lieferantenmanagement und interne Abstimmungen über klare Prozesse, saubere Datenstrukturen und AI-gestützte Workflows gesteuert werden. Du startest in einem dynamischen Umfeld in dem noch viel aufgebaut werden muss – genau das ist deine Aufgabe. Der Fokus liegt zunächst auf operativer Exzellenz und dem Aufbau skalierbarer Strukturen. Ziel ist ein belastbares Operating System für Product Operations das Geschwindigkeit erhöht, Fehler reduziert und dem Management verlässliche Entscheidungsgrundlagen liefert. - Product Operations - Operative Umsetzung neuer Produkte nach Produktfreigabe - Forecasting und Bedarfsplanung für Core-Produkte und Launches - Vorbereitung von Nachbestellungen in Abstimmung mit dem Co-Founder & Brand - Sicherstellung der Warenverfügbarkeit - Steuerung von Beständen, Reichweiten und Kapitalbindung - Operative Launch Readiness - Lieferantenmanagement - Operative Steuerung bestehender Hersteller und Lieferanten - Sicherstellung von Lieferfähigkeit, Qualität und Timelines - Verwaltung von Lead Times, Mindestbestellmengen und Produktionsplanung - Eskalationsmanagement bei Verzögerungen oder Qualitätsproblemen - Systeme, Daten & Automatisierung - Aufbau und Weiterentwicklung des zentralen Product Operations Systems - Pflege und Weiterentwicklung von ERP-, Dashboard- und KPI-Systemen - Identifikation und Umsetzung von Automatisierungspotenzialen - Entwicklung und Automatisierung von Workflows – mit starkem Fokus auf AI-gestützte Prozesse - Reduktion manueller Tätigkeiten durch Systeme und AI-Agenten - Reporting & Transparenz - Transparenz über Bestand, Forecast, Warenverfügbarkeit und Risiken - Monatliches Product Operations Reporting - Aufbau einer verlässlichen Datenbasis für operative Entscheidungen Qualifications - Mehrjährige Erfahrung in Operations, Product Operations oder vergleichbaren Funktionen - Ausgeprägte Organisations- und Priorisierungsfähigkeit – du findest dich in unstrukturierten Umfeldern zurecht - Starkes Prozessverständnis und Hands-on-Mentalität - Hohe Eigenverantwortung und Ownership - Affinität zu AI-Tools und Automatisierung – du nutzt sie aktiv in deiner täglichen Arbeit Requirements - Erfahrung mit Warenwirtschafts- oder ERP-Systemen - Amazon- oder E-Commerce-Erfahrung - Notion-Expertise - Forecasting und Datenanalyse Benefits - Top Vergütung: Dein Einsatz und deine Skills verdienen eine attraktive Bezahlung. Wir sorgen dafür, dass dein Gehalt deinem Können und deinen Ergebnissen gerecht wird. - Ortsunabhängiges Arbeiten: Ob zu Hause, auf Reisen oder im Büro – bei uns hast du die Freiheit, deinen Arbeitsplatz selbst zu wählen. Genieße die Sicherheit eines Festangestellten, arbeite jedoch flexibel wie ein Freelancer. - Flexible Arbeitszeiten: Deine Arbeit soll sich nach deinem Leben richten, nicht umgekehrt. Bei uns planst du deine Arbeitszeit so, wie es für dich am besten passt. - Freiheit trifft Verantwortung: Wir bieten dir viel Freiheit – die bringt auch Verantwortung mit sich. Bist du bereit, diese Herausforderung anzunehmen? - Steile Lernkurve: Egal, ob in deinem Spezialgebiet oder darüber hinaus – wir unterstützen deine persönliche und berufliche Entwicklung. - Professionelle Ausstattung: Ein eigenes MacBook und die notwendige Profi-Software stellen wir dir zur Verfügung, damit du direkt loslegen kannst. - Attraktive Zusatzleistungen: Von Gewinnbeteiligungen über E-Bike Leasing bis hin zu Offline Events bieten wir dir eine Reihe von Benefits, die dich begeistern werden.
