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Role Description The Vice President, Applications Portfolio Management is a senior technology leader responsible for the strategy, governance, and health of Sedgwick's application portfolio and Application Management Services (AMS). Accountable for RUN services across assigned portfolios, this role aligns business priorities, technology investments, and service delivery to drive operational excellence, application stability, and business value across the enterprise. Essential Responsibilities - Application Portfolio & RUN Leadership - Provides executive accountability for the health, stability, performance, and sustainability of RUN services across assigned application portfolios. - Establishes the strategy, governance framework, and operating model for Application Management Services (AMS) and application portfolio management. - Oversees portfolio performance, service quality, operational risk, and value realization, ensuring alignment with business priorities and technology objectives. - Sponsors initiatives that improve application reliability, resiliency, scalability, and operational maturity. - Vendor & Service Management - Serves as the executive relationship leader for AMS providers and strategic technology partners, ensuring delivery against service commitments and business objectives. - Provides oversight of service management disciplines, including Incident, Problem, Change, Release, and Service Request Management, to ensure operational excellence. - Serves as the senior escalation point for significant service disruptions, operational risks, and vendor performance concerns. - Governance, Risk & Compliance - Leads governance reviews, operational performance assessments, and executive reporting to drive accountability, transparency, and informed decision-making. - Ensures compliance with security, audit, regulatory, resiliency, business continuity, and disaster recovery requirements across assigned application portfolios. - Monitors and mitigates operational and technology risks impacting portfolio performance and service delivery. - Business Partnership & Strategic Execution - Partners with business, product, engineering, infrastructure, and security leaders to align application strategies with enterprise priorities and business transformation initiatives. - Influences portfolio investment decisions, vendor strategies, capacity planning, and cost optimization efforts to maximize business value and operational effectiveness. - Develops executive-level dashboards, metrics, and performance reporting to support strategic planning and portfolio management decisions. Qualifications - Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business Administration, or a related field required. Advanced degree preferred. - Relevant ITIL, Agile, SAFe, SRE, Cloud, or vendor management certifications preferred. - Ten (10+) years of progressively responsible information technology experience required, including leadership responsibility for enterprise application support, service delivery, managed services, vendor management, or technology operations. - Experience leading large-scale application portfolios and managing strategic service providers in a complex global environment preferred. Skills & Knowledge - Expert knowledge of enterprise application portfolios, Application Management Services (AMS), and IT service delivery. - Ability to align technology strategy, operational priorities, and application investments with business objectives. - Strong executive communication, stakeholder management, and influencing skills. - Expertise in ITIL, Agile, DevOps, SRE, and service management best practices. - Experience establishing governance frameworks and driving continuous improvement, operational resilience, and service excellence. - Knowledge of operational risk management, compliance, business continuity, and technology resiliency. - Experience managing strategic vendors, service providers, and enterprise technology partnerships. - Strong financial acumen, including budgeting, cost optimization, and value realization. - Ability to lead through influence and collaborate effectively across business, technology, and vendor organizations. - Strong analytical, organizational, and decision-making skills with the ability to manage competing priorities and drive results. Work Environment - Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. - Physical: Computer keyboarding, travel as required. - Auditory/Visual: Hearing, vision, and talking. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
• build, lead, and scale SS&C Blue Prism's indirect go-to-market motion across North America • design and execute the North America partner strategy • recruit, develop, and manage a high-performing team of channel sales professionals • collaborate with direct sales, marketing, product, and customer success teams • own and deliver the North America channel-sourced ARR targets • establish a high-performance culture rooted in accountability and partner value
MVB Bank is a community-focused financial institution headquartered in Fairmont, West Virginia, and operates as the primary subsidiary of MVB Financial Corp., a
Role Description The VP, Due Diligence and Onboarding reports directly to the SVP, Head of Enterprise Compliance Operations and is responsible for the operational execution, and continuous improvement of MVB Bank's customer and partner onboarding, Know Your Customer (KYC), and Due Diligence (DD) functions using compliance frameworks and risk criteria designed by Enterprise Compliance Advisory. This role owns the daily lifecycle of the due diligence process — from initial customer and fintech partner intake through ongoing risk-based review — and is accountable for the operational performance, quality, and regulatory integrity of the Onboarding & Due Diligence Team. The VP leads a multi-functional team covering KYC Due Diligence (DD), Customer Identification Program (CIP), and fintech partner onboarding. The role operates at the intersection of compliance rigor and operational efficiency, with direct accountability for staffing, workflow design, technology utilization, and exam readiness. This role serves as the primary subject matter expert on KYC/DD matters, representing the function in regulatory examinations, internal audits, and cross-functional governance forums and represents Operations at the executive level within Enterprise Compliance Committee and related governance bodies. Qualifications - 12-15+ years of progressive experience in BSA/AML compliance, with substantial tenure in KYC, DD, and customer or fintech partner onboarding functions at a federally regulated financial institution. - 9-10 years of direct management experience leading compliance operations teams with demonstrated accountability for team performance, quality output, and regulatory outcomes. - Bachelor's degree required; advanced degree in Finance, Business Administration, Law, or a related field preferred. Equivalent experience considered. - Deep subject matter expertise in KYC/DD requirements, CIP obligations, beneficial ownership rules, and the risk-based approach to customer due diligence as reflected in the FFIEC BSA/AML Examination Manual. - Demonstrated experience operating in a fintech partnership environment, with working knowledge of fintech business models, payment systems, and the compliance obligations associated with banking fintech partners. - Strong working knowledge of applicable laws, rules, and regulations including the Bank Secrecy Act, USA PATRIOT Act, FinCEN CDD Rule (31 C.F.R. § 1010.230), OFAC requirements, and FinCEN beneficial ownership guidance. - Experience leading or substantially contributing to regulatory examinations, internal audits, and BSA/AML program assessments, including preparation of examination materials and management of findings. - Proven ability to design and improve compliance operations at an operational level. - Experience with identity verification technologies, adverse media screening, sanctions screening tools, and risk management platforms (e.g., LogicGate, RiskCanvas, or equivalents). - Familiarity with AI and automation applications in compliance workflows, including digital worker deployments and model governance considerations. - CAMS (Certified Anti-Money Laundering Specialist) or equivalent professional certification strongly preferred. CGSS, CFCS, or CKYCA designations are also valued. - Exceptional written and verbal communication skills with the ability to present complex compliance topics clearly to regulators, senior leadership, and operational teams. Requirements - Own and drive the day-to-day operations of the Onboarding & Due Diligence function, ensuring efficient, compliant, and scalable execution across KYC, DD, and CIP workflows. - Lead and develop a high-performing team of due diligence analysts, reviewers, and managers; establish clear performance expectations, coaching frameworks, and career development pathways. - Define and enforce staffing models, workload distribution, and capacity planning across the function to ensure the team can meet volume, quality, and timeliness targets across all program types. - Establish, monitor, and continuously improve service level agreements (SLAs), quality metrics, and operational KPIs for the onboarding and due diligence lifecycle. - Partner with the Quality Control function to design and maintain robust QC sampling methodologies, quality scoring frameworks, and feedback loops that drive analyst performance and consistency. - Drive a culture of operational excellence — identifying and remediating workflow bottlenecks, eliminating rework, and leveraging automation and digital worker capabilities to improve throughput without degrading control quality. - Receive and execute compliance frameworks designed by Enterprise Compliance Advisory including customer risk rating methodology, Due Diligence criteria, partnership assessment frameworks, and ongoing monitoring requirements. - Coordinate daily with Advisory (BSA/AML Advisory, Consumer Compliance Advisory, Fraud Advisory) on complex customer cases, partnership assessments, and framework clarification questions. - Provide operational feedback to Advisory on framework effectiveness, practical implementation challenges, and continuous improvement opportunities through Enterprise Compliance Committee. - Serve as a standing voting/advisory member of Enterprise Compliance Committee representing Operations perspective, validating operational feasibility of proposed Advisory frameworks before implementation, and voicing resource constraints when frameworks exceed operational capacity. - Implement framework updates designed by Advisory including risk rating methodology changes, DD criteria revisions, or partnership monitoring requirement updates. - Serve as the operational owner for MVB's KYC, Onboarding, and DD programs, implementing compliance frameworks and risk criteria designed by Enterprise Compliance Advisory and ensuring all operational procedures, job aids, and execution standards reflect current regulatory requirements and Advisory-established risk parameters. - Oversee the execution of risk-based due diligence frameworks for all customer and partner relationship types, including standard CDD, EDD for high-risk customers, and specialized EDD for restricted customer categories (e.g., cannabis-related businesses, NBFIs, PEPs, tribal entities). - Ensure Due Diligence procedures are consistently and correctly applied for all high-risk and elevated-risk relationships, with documented rationale, appropriate escalation pathways, and timely completion. - Manage the ongoing periodic review program for fintech partners — establishing review cadences, coordinating review execution, and ensuring findings are documented and tracked to resolution. - Oversee beneficial ownership identification and verification processes in compliance with FinCEN's Beneficial Ownership Rule (31 C.F.R. § 1010.230) and Customer Due Diligence requirements. - Lead the development and maintenance of DD checklists, job aids, and narrative quality standards that enable consistent, exam-ready documentation across all analyst levels. - Lead the operational execution of MVB's fintech partner onboarding due diligence program using partnership assessment frameworks designed by Enterprise Compliance Advisory, ensuring all new fintech partners complete comprehensive operational due diligence including KYB verification, beneficial ownership identification, financial condition review, operational capability assessment, and compliance program evaluation. - Coordinate with Advisory on fintech partnership onboarding: Operations executes partnership KYB and operational TPRM due diligence while Advisory coordinates integrated strategic compliance assessment (AML + Consumer Compliance + Fraud); Operations provides due diligence findings to Advisory for strategic risk evaluation and partnership approval decision. - Execute partnership periodic review program conducting annual operational TPRM reviews of existing fintech partners per Advisory-established review framework. - Escalate partnership risk concerns identified during operational monitoring or annual reviews to Advisory for strategic assessment and potential partnership risk rating changes or exit recommendations. - Oversee the execution of fintech partner risk assessments, including business model analysis, compliance program review, fund flow documentation, and control effectiveness evaluation. - Collaborate with Enterprise Compliance Advisory Team to ensure fintech partnership relationships are documented with appropriate controls, including restrictions, program-specific DD requirements, and ongoing monitoring protocols. - Support the change request process for existing fintech partners, ensuring the risk of material program changes are assessed, documented, and approved prior to implementation. - Oversee MVB's Customer Identification Program in accordance with the USA PATRIOT Act, FinCEN CDD Rule, and FFIEC examination guidance, ensuring all identity verification requirements are met at onboarding and on an ongoing basis. - Ensure identity verification solutions, documentary and non-documentary verification methods, and recordkeeping requirements are properly implemented and consistently applied across all customer and partner onboarding channels. - Ensure compliance with CIP procedures and associated job aids, and coordinate with technology and vendor management teams to ensure identity verification tools perform as intended. - Oversee CIP escalations team handling complex customer identification and verification cases escalated from routine onboarding teams. - Manage escalation triage process determining which complex cases require Due Diligence investigation versus resolution at escalations team level. - Champion the adoption of technology and automation solutions within the Onboarding & Due Diligence function, including digital worker deployments, workflow automation tools, and AI-assisted review capabilities. - Oversee the integration of onboarding and due diligence workflows with core banking platforms, risk management systems, and screening and monitoring tools. - Ensure that technology implementations within the function are governed in accordance with MVB's AI Use Governance Framework and Model Risk Management standards. - Set the multi-year technology and automation roadmap for the function, in partnership with Technology and Advisory stakeholders. - Represent the Onboarding & Due Diligence function as the key point of contact during regulatory examinations, internal audits, and external reviews — coordinating information requests, presenting program documentation, and managing feedback and findings to closure. - Ensure the Onboarding & Due Diligence program is examination-ready at all times, with current procedures, complete and well-documented case files, defensible risk ratings, and evidence of consistent application of the risk-based approach. - Lead remediation of audit and examination findings attributable to the Onboarding & Due Diligence function, including root cause analysis, corrective action design, and evidence package development. - Report on function-wide performance, risk, and regulatory posture directly to executive leadership and, as needed, the Board or relevant Board committee. Benefits - Medical, Dental and Vision Insurance - Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA) - Short- and Long-Term Disability Plan - Group Life Insurance - 401K Salary Deferral Plan - Wellness Program - Education & Tuition Expense Reimbursement - PTO and Unique Vacation Purchase Program - Nationwide Pet Insurance Coverage
Role Description The EVP, Domicile Strategy & Management will serve as a senior member of the Artex North America leadership team and be responsible for recognizing opportunities to grow the P&L of the captive domicile business, recognizing and implementing operational enhancements and building a high-performing, scalable team to elevate service levels and deliver best in class customer service for our growing client base. This role will directly report to the Chief Underwriting Officer & Head of Captives and have oversight of the delivery model to single parent captives and cell facilities across all domiciles in the US, Bermuda and Cayman. How you'll make an impact - Strategic Leadership: - Oversee the Domicile Management P&L, driving financial performance and margin improvement. - Develop and execute the Domicile captive strategy to drive growth and operational excellence. - Contribute to the achievement of Artex North America Dominant Priorities and overall strategic direction. - Lead strategic and operational improvement initiatives, while promoting best practices across the strategy. - Identify and pursue merger and acquisition opportunities to expand the portfolio. - Client Engagement: - Serve as the executive representation on key client accounts as needed, ensuring exceptional client service and retention. - Oversee relationship management, service delivery and strategic account development for key clients. - Provide strategic direction to client service teams to address client needs and consistently exceed expectations. - Strengthen client relationships through stewardship efforts and value-added solutions. - Operational Excellence: - Develop and manage relationships with carriers, consultants and vendor partners to ensure high satisfaction and delivery to customers. - Engage in captive renewal strategies, including negotiation and retention efforts. - Team Leadership: - Build, mentor, and retain top talent within the Domicile Management team. - Foster a culture of collaboration, innovation, and accountability. - Provide coaching and guidance to support team members’ professional growth. Qualifications - Bachelor’s degree with 10+ years of relevant experience, including P&L accountability and identifying growth opportunities in underwriting or insurance portfolios. - Strong experience improving operational efficiency in a growth-focused environment, ideally within captive management. - Proven leadership in managing change, communicating effectively, and driving organizational and operating model improvements. - Excellent client service mindset with strong verbal, written, and organizational skills; able to work under deadlines and adapt to shifting priorities. - Knowledge of captive insurance markets and regulations in Bermuda, Cayman, and the U.S., including captive accounting standards; experience working with offshore teams is a plus. - Advanced computer skills in Excel, Word, and PowerPoint, with the ability to collaborate, influence stakeholders at all levels, and engage with senior leadership/C-suite. - Availability to travel 25-30% to meet business needs. - Appropriate licensing as required. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...
• Lead the Natural Specialty sales organization with responsibility for overall business development, client growth, team performance, and profitability. • Develop and execute strategic growth plans that expand existing client partnerships, identify white-space opportunities, and secure new manufacturer relationships. • Build and maintain strong executive-level relationships with key customers, clients, retailers, and internal stakeholders to support business objectives and long-term growth. • Establish revenue, operating income, and expense management priorities; monitor performance monthly to ensure budget goals and financial objectives are achieved. • Strengthen retail coverage, communication, and execution plans across grocery, natural, specialty, and related channels. • Lead, coach, and develop directors, regional sales managers, and broader team members to support performance, engagement, and succession planning. • Create a strong talent pipeline by identifying, mentoring, and preparing high-potential associates for future leadership opportunities. • Champion Acosta values by setting clear expectations for leadership, collaboration, associate development, accountability, and client service excellence. • Partner with internal training resources to develop onboarding, group training, and skill-building programs that support associate success and business needs. • Prepare and deliver business reviews, market opportunity assessments, and strategic recommendations that support client growth and new business development. • Negotiate and close business opportunities, contracts, and client agreements that align with company goals and profitability expectations. • Ensure client goals and expectations are met or exceeded through disciplined execution, proactive communication, and continuous improvement. • Perform other duties as assigned.
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• Build and lead AmeriSave's institutional partnership platform, creating new distribution channels, investor relationships, and technology-enabled lending solutions that drive sustainable growth. • Establish Relationships Phase 1 - Working with the team we will identify target companies that may benefit from an alignment with AmeriSave to originate loans. • Once proof of concept has been established expand to consider white label options and expansion into other programs. • Serve as the primary point of contact between institutional investors and AmeriSave and guide those entities during their onboarding and solve for inquiry from each entity as challenges of integration are identified. • Build contractual agreements that address core principles regarding compliance and boundaries defined during the origination process. • Demonstrate experience negotiating complex commercial agreements involving loan purchases, servicing rights, correspondent relationships, or institutional partnerships. • Leverage AmeriSave's established brand in the secondary capital markets to attract clients and align business with companies wanting sustainable growth. • Measure, report on, and track performance of relationships within our technology framework ensuring all required data points are collected for reporting. • Discover how to use owned technology to tailor loan origination in unique ways as a key part of this role.
Celerion Can Take You from First-In-Human through Proof-of-Concept.
• Responsible for defining and executing the enterprise technology strategy for Celerion. • Oversee infrastructure, cybersecurity, enterprise applications, digital transformation, data platforms, laboratory systems, and regulated technology operations supporting Celerion’s global operations. • Partner closely with executive leadership, operations, quality, regulatory, and business development teams to ensure technology capabilities enable operational excellence, regulatory compliance, scalability, innovation, and exceptional client experiences across all global sites. • Develop and execute a multi-year global technology roadmap aligned with corporate objectives and growth strategy. • Lead enterprise-wide digital transformation initiatives supporting clinical, laboratory, and business operations. • Advise executive leadership on emerging technologies, cybersecurity risks, AI opportunities, automation, and data modernization. • Build strong relationships with operational leaders to ensure technology solutions improve efficiency, quality, and customer experience. • Establish technology governance, architectural standards, and investment prioritization processes. • Oversee global IT infrastructure including cloud platforms, data centers, networks, endpoint management, collaboration tools, and telecommunications. • Ensure high availability, disaster recovery, business continuity, and operational resilience across global locations. • Lead modernization of legacy systems while minimizing operational disruption. • Direct global service desk and support operations with measurable SLAs and customer satisfaction metrics. • Responsible for cybersecurity strategy, risk management, incident response, and security operations. • Ensure compliance with GxP, FDA, GDPR, SOC, ISO, and other applicable regulatory frameworks. • Partner with Quality and Regulatory teams to support computerized system validation and maintain audit readiness. • Oversee security awareness, vulnerability management, identity management, and third-party risk programs. • Drive enterprise data strategy including governance, analytics, reporting, and AI-enabled insights. • Ability to manage infrastructure and optimize operational efficiency while balancing innovation, risk and cost management. • Lead evaluation and implementation of scalable technology platforms supporting global expansion. • Manage global technology budgets, forecasting, contracts, and software licensing. • Negotiate strategic vendor relationships and technology partnerships. • Establish KPIs and reporting mechanisms to measure technology performance and value realization. • Build and lead a high-performing global technology organization. • Foster a culture of accountability, innovation, collaboration, and continuous improvement. • Lead geographically distributed teams across multiple time zones and business functions. • Drive the identification, incubation, and commercialization of AI capabilities that strengthen competitive positioning, accelerate growth opportunities, and enhance enterprise value.
• Lead and develop high-performing teams across CRM, business analysis, data governance, data management, and training functions. • Establish and steward philanthropy-wide data governance frameworks that ensure data accuracy, consistency, reliability, and accessibility. • Partner closely with Enterprise Technology Group and business stakeholders to align philanthropy technology strategies with enterprise priorities. • Drive CRM and fundraising platform strategy, optimization, integration, and long-term roadmap development. • Chair philanthropy data and systems governance processes, including prioritization, standards, release readiness, and operational compliance. • Oversee philanthropy training, user enablement, onboarding, and change management programs to increase adoption and data fluency. • Manage budgets, vendor relationships, consulting engagements, and technology investments to ensure measurable business outcomes. • Translate fundraising and operational objectives into technology, analytics, and business solutions that support growth and performance. • Establish executive reporting, success metrics, and organizational dashboards to support strategic decision making. • Influence senior leaders across Philanthropy, Technology, Finance, and Compliance to deliver enterprise-ready fundraising capabilities.
Role Description As a Commercial Banker II - Innovation Banking, you'll be responsible for identifying a target market for new business and subsequently developing and establishing a book of new business from those relationships. Key responsibilities include: - Negotiating, underwriting, and coordinating the closing of a variety of major and complex loans in compliance with the Bank’s lending policies and procedures. - Developing business checking and deposit relationships with customers. - Assisting clients with deposit-related products and services. - Gathering and analyzing client information to recommend appropriate deposit product solutions. - Compiling and analyzing market research data to develop recommendations regarding products and services focused on needs of the target market. - Engaging in business development activities and solicitation of new business based on the target market. - Collaborating closely with treasury partner to ensure seamless client experiences. - Calling and visiting target customers to promote and sell Bank products and services to establish a new book of business. - Developing and maintaining customer database including calls and results on all new business relationships. - Interviewing prospective applicants and requesting specified information related to loan or credit application. - Performing basic pre-qualification assessment and analysis of financial condition and risk of financing requests. - Gathering all information necessary to present a financing request to senior management or Loan Committee for approval. - Coordinating processing of approved loans; ensuring loans are processed according to agreement, customer needs, and conform to Bank lending policies. - Maintaining a superior knowledge of financial industry status and trends. - Representing the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business. Qualifications - 7+ years of related experience or similar field. - Bachelor's degree or equivalent experience required. - Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services. - Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices. - Advanced knowledge in all facets of relationship management. - Advanced organizational and time management skills. - Advanced speaking and writing communication skills. - May require up to 50% travel. Benefits - Competitive salaries. - Ownership stake in the company. - Medical and dental insurance. - Time off. - Great 401k matching program. - Tuition assistance program. - Employee volunteer program. - Wellness program. - Opportunity to bolster business knowledge and gain invaluable hands-on experience.
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future.
Role Description The Head of Clinical Services will be instrumental in designing and driving the go-to-market (GTM) strategy for our newly launched clinical services capability. This individual brings deep expertise in clinical services within the healthcare payer/provider landscape, focusing on GTM design, building strategic solutions, and establishing market credibility. They will work closely with sales, product development, and leadership to shape and execute strategies that position us competitively and ensure successful engagement with clients. This is a strategic role to business development and solution leadership enabling account and sales teams to credibly approach clients and ensuring that our clinical offerings align with market needs. The ideal candidate will be measured on their ability to shape and activate a national go-to-market strategy, generate demand for clinical services, enhance market positioning, and contribute to building a scalable clinical practice, with particular emphasis on incorporating technology and innovation into our service design. Key Responsibilities - Clinical Go to Market Leadership: - Design and execute the go-to-market strategy for clinical services, ensuring alignment with broader business objectives. - Bring SME-level knowledge to clinical GTM design, helping develop scalable and competitive offerings tailored to client needs. - Identify key industry trends, market dynamics, and competitor positioning to inform strategic decisions and refine clinical practice capabilities. - Serve as a credible industry voice, participating in industry events, conferences, and webinars to enhance the visibility and credibility of our clinical solutions. - Sales Enablement and Market Engagement: - Act as the solution lead for clinical services, equipping sales teams with tailored strategies, materials, and insights to engage prospective clients effectively. - Support sales efforts by participating in client meetings and pitches, ensuring a credible and knowledgeable presence in clinical discussions. - Focus on driving deal flow by helping secure meetings with key stakeholders in the healthcare payer/provider space. - Collaborate with sales teams to develop strategies and messaging that resonate with target clients, emphasizing designing and building clinical solutions rather than simply selling. - Building and Enhancing Clinical Practice: - Provide strategic input into the design and build of clinical services, ensuring offerings are innovative and aligned with market demands. - Integrate technology and analytics into the design of clinical solutions to enhance scalability, efficiency, and competitiveness. - Work cross-functionally with operational teams to ensure that client engagements are seamlessly transitioned from design to delivery, but with minimal direct operational involvement. - Market Credibility and Competitive Positioning: - Develop and execute strategies to position our clinical services competitively, focusing on differentiation in the marketplace. - Engage in thought leadership by contributing to whitepapers, panels, or industry discussions that highlight our expertise and solutions. - Performance Metrics and Impact: - Define and track key metrics to measure success, including the number of industry events attended, the quality and quantity of client engagements, and the impact on deal flow. - Collaborate with leadership to establish benchmarks for growth and market presence, providing regular updates on progress. Qualifications - Bachelor’s degree in Healthcare Administration, Business, or a related field; Master’s degree preferred. - Proven experience and deep understanding of the U.S. healthcare payer/provider landscape, preferably including experience designing, scaling, and operationalizing clinical engagements. - Demonstrated expertise in GTM strategy design for clinical services, including solution leadership and market positioning. - Strong understanding of the intersection of clinical services and technology, with experience incorporating tech solutions into clinical practice design. Requirements - The base salary range for this position is $172,000- $220,000, plus incentives that align with individual and company performance. - Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. - Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days. Company Description Concentrix is a global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.
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Cloud, Cyber Security
