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Colliers International serves the global commercial real estate industry as a leading diversified professional services and investment management company. The publicly traded compa
Role Description This is a remote role that can be done from anywhere in the USA. The Executive Vice President, Strategy & Consulting is a senior, client-facing leader within the Occupier Services platform. This individual is responsible for driving revenue growth, market differentiation, and client impact through advanced strategic advisory and financial insights to brokers and their clients. In this role you will serve as a strategic partner to occupier brokers and producers, ensuring that every client recommendation is both visionary and economically defensible, particularly in areas such as location selection, incentives strategy, and portfolio optimization. This role works closely with adjacent advisory functions, including Supply Chain Solutions, Workplace Strategy, Space & Occupancy Planning, and Workforce Analytics & Location Strategy—to ensure clients receive fully integrated, end-to-end solutions aligned to business and real estate strategy. In addition, you will drive thought leadership and innovation, elevating the firm’s market position through new frameworks, data-driven insights, and differentiated approaches that redefine how occupier clients make real estate decisions. Responsibilities - Client Leadership & Revenue Generation - Serve as a trusted advisor to occupier broker-led clients, leading strategic conversations tied to business objectives and financial outcomes. - Partner directly with occupier brokers and producers to originate, shape, and win new business. - Lead the strategy and analytics components of high-value pursuits, pitches, and client engagements. - Translate complex client challenges into clear, compelling, and financially grounded recommendations. - Drive revenue growth through increased win rates, deeper client relationships, and expanded service offerings. - Occupier Strategy & Advisory - Lead integrated advisory solutions across portfolio strategy and optimization; workforce and labor analytics; location strategy, site selection, and location intelligence; incentives negotiation and economic development. - Guide clients through multi-market, high-impact decision-making processes. - Align real estate strategy with broader business goals, including growth, cost optimization, and talent access. - Ensure strategies are actionable and directly tied to transaction outcomes and execution. - Financial Leadership & Deal Structuring - Lead the development of financially grounded strategies and business cases that support complex occupier decisions. - Provide executive-level guidance on cost, capital, and location trade-offs, ensuring recommendations are economically sound and actionable. - Play a key role in location incentives strategy and negotiations, maximizing value for clients. - Partner with Capital Markets, Finance, and Valuation teams to strengthen deal positioning and execution. - Brokerage Enablement & Deal Integration - Act as a strategic extension of occupier brokerage teams, enhancing deal strategy and client positioning. - Embed within key pursuits to deliver differentiated, insight-led solutions that improve win probability. - Provide brokers with data-driven narratives and financial clarity to support negotiations. - Collaborate with agency leasing teams, where appropriate, by providing forward-looking insight into occupier demand and decision drivers. - Coordinate with Workforce Analytics & Location Strategy and other advisory leaders to incorporate labor, talent, and location insights into deal strategy and client recommendations. - Coordinate with adjacent advisory teams to bring multi-disciplinary insight into pursuits, strengthening client solutions and competitive positioning. - Integrated Advisory Capabilities - Activate and integrate a suite of advisory capabilities—both within Consulting & Strategy and across adjacent functions—to deliver holistic, insight-led solutions. - Align these capabilities into a cohesive client narrative that drives decision-making and transaction outcomes. - Ensure capabilities are deployed strategically within pursuits, not sold as standalone services. - Partner across service lines to align strategies, avoid fragmentation, and deliver a seamless client experience across the full occupier lifecycle. - Continuously refine and evolve offerings to reflect market trends, client demand, and competitive differentiation. - Thought Leadership & Innovation - Define and lead a forward-looking advisory agenda centered on how occupiers make decisions across portfolio, workforce, and location strategy. - Translate market trends into actionable client insights. - Develop proprietary frameworks and data-driven models that differentiate the firm in location decision-making, workforce strategy, portfolio optimization, and broader occupier advisory services. - Identify emerging areas of opportunity and incorporate them into client solutions where relevant. - Position the firm as a leader in financially driven, analytics-enabled real estate strategy. - Represent the firm externally as a thought leader and industry voice. - Develop white papers, reports, and client-facing collateral in partnership with Marketing to communicate proprietary insights, frameworks, and market trends. - Leadership of Strategy Verticals - Provide strategic oversight to team. - Partner closely with the SVP, Workforce Analytics & Location Strategy to ensure alignment on client priorities, pursuits, and integrated solution delivery. - Integrate outputs from Portfolio Strategy and Workforce Analytics & Location Strategy into a cohesive, client-ready narrative. - Maintain a strong focus on quality, speed, and real-world impact. - Revenue Accountability & Market Impact - Drive revenue growth within the Occupier platform by influencing pipeline development, win rates, deal size, and complexity. - Identify and prioritize high-impact opportunities and strategic accounts. - Contribute to pricing and engagement strategy based on value delivered and market positioning. - Strengthen the firm’s reputation as a leader in strategy-led, analytics-driven real estate advisory. Qualifications - 15+ years of experience across: - Commercial real estate, consulting, or advisory - Location strategy, site selection, or portfolio strategy - Financial analysis, investment, or capital advisory - Proven success in client-facing, revenue-generating roles. - Deep experience supporting complex, multi-market occupier decisions. - Strong background in location incentives, workforce analytics, and portfolio optimization preferred. - Bachelor’s degree (BA/BS) required; MBA or advanced degree preferred. - Exceptional strategic thinking combined with deep financial and analytical expertise. - Strong commercial instincts and ability to win and close business. - Executive presence with the ability to influence senior stakeholders. - Ability to translate complex data into clear, persuasive narratives. - Highly collaborative with brokers, producers, and market leaders. - Highly competitive and outcome-oriented. - Operates with urgency and decisiveness. Benefits - Employer subsidized medical benefits including RX, dental, vision. - Employer paid basic life/AD&D insurance and short-term/long-term disability. - 401k plan with employer match. - 10 days of sick leave and a minimum of 15 days vacation annually. - Certain senior-level roles are eligible for unlimited time off. - 10 paid holidays plus two personal flex days throughout the calendar year. - Twelve weeks (for birth parents) and four weeks (for non-birth parents, including adoptive/foster parents) for paid parental leave after successful completion of 90 days of employment. - Individuals may be eligible for different or additional benefits under applicable state law. Bonus - This position is eligible for an annual bonus, based on company and individual performance.
Role Description Our client is looking to hire a VP of Merchant Underwriting who can optimize underwriting strategy across merchant acquiring. This individual will balance growth acceleration with disciplined risk management, leveraging data, automation, and advanced analytics to drive profitable portfolio expansion while safeguarding the enterprise from credit, fraud, regulatory, and reputational risk. This role requires a commercially minded leader who can translate risk trends, regulatory expectations, and portfolio performance into actionable underwriting frameworks that enable responsible growth. Strategic Leadership - Define and execute on an underwriting strategy aligned to corporate growth targets, risk appetite, and capital efficiency objectives. - Establish and maintain dynamic risk frameworks segmented by vertical, channel, and product type. - Partner with internal teams to embed risk-adjusted decisioning into go-to-market strategy. Portfolio & Credit Risk Management - Oversee merchant underwriting across SMB, mid-market, and enterprise segments. - Develop and maintain underwriting policy, governance, and escalation protocols. - Monitor portfolio performance metrics (loss rates, chargeback exposure, fraud indicators, concentration risk) and proactively recalibrate underwriting criteria. - Support with the implementation of predictive modeling and machine learning capabilities to enhance risk scoring and pricing precision. Operational Excellence - Drive automation and straight-through processing to improve speed-to-decision while preserving control integrity. - Optimize workflow design, capacity planning, and service-level standards to support scalable growth. - Build robust QA and second-line review mechanisms to ensure policy adherence and regulatory compliance. Risk & Regulatory Governance - Ensure practices comply with card brand rules, sponsor bank requirements, AML/BSA standards, and applicable state and federal regulations. - Maintain strong documentation, audit trails, and defensible decision frameworks. - Serve as primary underwriting liaison during regulatory exams, sponsor bank reviews, and internal audits. Data & Technology Enablement - Decisioning, including integration of alternative data sources and third-party risk intelligence tools. - Collaborate with Technology and Data teams to modernize underwriting systems and reduce manual friction points. - Leverage analytics to identify emerging industry risk trends and proactively adjust exposure. People & Leadership - Recruit, develop, and retain high-performing underwriting and risk professionals. - Establish a culture of accountability, analytical rigor, and commercial partnership. - Create clear performance KPIs tied to portfolio outcomes and operational efficiency. This role is critical to building a resilient, scalable payments platform that accelerates merchant acquisition without compromising enterprise integrity. The VP of Underwriting will serve as both a growth enabler and a risk guardian, ensuring the organization remains agile, compliant, and competitively positioned in an evolving payments landscape. Qualifications - Extensive progressive underwriting or credit risk leadership experience within the industry. - Deep expertise in merchant risk, card-not-present exposure, chargeback management, fraud typologies, and high-risk vertical underwriting. - Demonstrated experience scaling underwriting functions in high-growth environments. - Strong knowledge of card network rules, sponsor bank frameworks, AML/BSA expectations, and regulatory risk management principles. - Proven track record of leveraging analytics, automation, and technology to modernize risk operations. - Executive-level communication skills with the ability to influence cross-functional stakeholders and board-level audiences.
NFP Corp. is an insurance broker and financial services company that provides specialized casualty and property coverage, along with retirement, wealth manageme
• Provide day-to-day leadership support and operational direction for the C&I Claims Team • Manage, train, and mentor the Construction Claims Account Executive and Subject Matter Experts • Serve as a technical resource for claims-related issues and processes • Provide strategic oversight of complex construction claims portfolios • Lead coverage advocacy on complex and disputed claims • Guide internal teams on coverage strategy, exposure management, and resolution planning • Coordinate with various stakeholders to ensure consistent claims management • Review stewardship reports, loss trend analyses, and management reporting • Mentor and develop team members to elevate performance and service standards • Communicate proactively with executive leadership regarding claims developments
Role Description Perch Energy is a mission-driven clean energy company expanding access to affordable renewable energy through community solar. We help connect residential and commercial subscribers to solar projects and make it easier for solar project owners to serve them at scale. Perch is a for-purpose company focused on making clean energy more accessible, affordable, and equitable. We’re hiring a VP of Product to lead the transformation of Perch into an AI-enabled, platform-driven community solar marketplace that scales efficiently across markets, partners, and regulatory environments. This role is focused on: - Automation - AI - Scalability - Partner- and customer-facing product excellence You will also identify practical ways to use AI to accomplish these goals and wherever it improves workflow efficiency, supports better decisions, and/or helps handle unstructured inputs without adding unnecessary complexity. This role spans: - Acquisition - Enrollment - Subscription management - Billing - Servicing - Reporting - Customer care - Partner experience in a regulated, multi-sided energy marketplace What You’ll Own: - Product strategy and roadmap for Perch’s core platform, with a focus on automation, simplification, and long-term scalability. - Automation of high-risk and high-touch workflows, reducing manual intervention across onboarding, billing, exception handling, and other operational processes. - Configurable, data-driven product systems for customer acquisition, enrollment, and servicing that can adapt as markets, channels, and business needs evolve. - Customer acquisition systems across B2C, B2B, partner-led, and channel-based flows, improving conversion, lowering acquisition cost, and reducing friction from initial interest through enrollment. - Embed AI across acquisition, enrollment, billing, and servicing workflows to create a step-function change in automation, decisioning, and scalability. - Partner and developer experiences, including portals, workflows, APIs, and data visibility that make it easier to do business with Perch. - Reporting and analytics as product capabilities, delivering trusted performance visibility and compliance-ready reporting for solar project owners and sales channel partners. - Regulatory-aware product design, ensuring policy and market requirements are reflected in durable platform logic rather than manual workarounds. - Cross-functional partnership with Engineering, Operations, Finance, Legal, Sales and Business Development teams to align product investments with business priorities and platform evolution. - Leadership of the product organization, including building a strong product team, defining clear ownership, and establishing disciplined, outcome-driven product practices. What Success Looks Like: - Core customer, partner and internal workflows become more self-service, automated, and scalable over time. - Product systems are configurable and adaptable, reducing dependence on one-off logic and manual intervention. - Internal teams and external partners have strong visibility into performance, status, and outcomes through productized reporting and analytics. - Reduce CAC through traditional and digital channels, increase subscriber conversion rate and reduce churn. - Perch delivers a simple, predictable experience for subscribers, developers, and channel partners across a complex, regulated marketplace. - AI is used selectively and practically to remove manual steps, improve workflow quality, and help teams operate more efficiently. - The product team sets a high bar for clarity, execution, and measurable business impact. Qualifications - 10+ years of product management experience, including senior leadership roles with ownership of a broad product portfolio or platform. - Experience working with offshore product and engineering teams. - Strong experience building and scaling products in complex, regulated, or operationally intensive environments. - Experience with two-sided or multi-sided marketplaces and balancing the needs of multiple stakeholders. - Proven success driving automation and workflow simplification through product. - Experience supporting both B2C and B2B users, including external partners. - Strong analytical mindset with experience using data to guide product decisions and prioritization. - Practical experience applying AI-enabled tools or workflows in product, operations, analytics, or customer-facing processes is a plus. - Track record of building and leading high-performing product teams. - Excellent cross-functional leadership and communication skills. - Energy, utilities, fintech, or adjacent marketplace experience is strongly preferred. - Passion for clean energy and mission-driven work. Benefits - A remote-first culture – work where you’re most productive and comfortable. - Flexible paid time off – take time to recharge when you need it, no explanations required. - 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine. - 12 weeks of paid parental leave – time to focus on your growing family without missing a beat. - 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered.
MetLife is a leading insurance and financial services company based in New York, New York. The company and its affiliates specialize in employee benefits and li
Description and Requirements Position: VP, Enterprise Relationship Management Location: N/A Setting : Virtual Reports to: SVP, Global Strategy & Execution, ERM and Next Gen Ventures Travel : Up to 20% The Opportunity The Vice President of Enterprise Relationship Management (ERM) will play a key role in helping the company capitalize on our external relationships to drive business strategy. The role will be responsible for strengthening, aligning, and orchestrating relationships globally to identify and support commercial strategies that facilitate proactive business retention and drive profitable new business development with MetLife's partners. This role will work across regions and functions to: 1) Manage strategic relationships - Be the central relationship lead for a defined set of financial institution "strategic accounts"-top global, multi-line customers, vendors and distributors-that receive the highest level of prioritization, collaboration and focus from the enterprise. Note: This role covers most of the financial institution (banks, asset manager) strategic accounts, so a background in the asset management and/or banking world is preferred. - As needed, support a broader set of global, regional or local relationships when a high-priority opportunity emerges. - Track and manage a pipeline process as broader relationships are segmented and identified within Fortune 2000 organizations. - Work closely with MetLife business and functional leads to understand and help proactively address their current and emerging needs, globally, regionally and locally. 2) Partner with ERM colleagues to shape the future ERM function - Support the definition of the target structure and operating model required to meet evolving business needs, including how ERM will further leverage technology and AI capabilities to enable scale, insight-driven coverage, and consistent account management across regions. Success will require the VP to develop: - Trusting relationships with our business strategy and commercial leads and external partners-primarily our top global strategic accounts - A deep understanding of MetLife's enterprise strategy - A vision and action plan for the future of relationship management at MetLife Reporting directly to the SVP of Global Strategy & Execution, ERM and Next Gen Ventures, this role will focus on leading and supporting the organization's strategic priorities and working to enable senior leaders across the enterprise to win the future through a commercial mindset, ownership and execution. Key Responsibilities: - Oversee and deepen enterprise-wide relationships with key accounts, ensuring alignment with their evolving needs and the company's business objectives - Act as the primary interface between MetLife's senior leadership and partner firms to ensure leverage of key relationships to benefit the broader enterprise - Provide executive access and influence decision making with key accounts - Establish and grow relationships that support mutually beneficial alliances and development opportunities - Prioritize development opportunities based on executive feedback and through proactive dialogue with counterparts at partner firms - Develop relationships with senior leadership across the company to: - Understand their channels' business, opportunities and issues - Identify opportunities where ERM activities may support business development and retention efforts - Support business plans with strategic partner firms that mutually capture MetLife and firm initiatives - Track and manage a pipeline process as broader relationships are prioritized - Partner with ERM colleagues to define the future-state ERM target operating model (coverage, segmentation, governance, and performance management), aligned to business evolution and regional needs considering evolving technology and AI capabilities - Develop and execute action plan to evolve function against future-state vision considering organization structure, roles/talent, capabilities and success measures-ensuring clear accountability, scalable coverage, and effective partnership with key accounts Required Qualifications: - Degree in Finance, Business, Economics preferred; higher degree MBA/MS is an advantage - 10+ years' experience in financial services with Asset Management knowledge - Strong financial acumen with a global mindset - Solid knowledge of the business and ability to proactively keep current on industry trends. - Proven success in managing and growing relationships with clients and partners - Superior communication, interpersonal, influencing, and negotiation skills - Ability to interact effectively and establish credibility across the enterprise and externally at all levels to build strong cooperative relationships. - Strong negotiation skills and ability to influence and gain consensus of individuals with whom there is no direct reporting relationship. - Adept at operating in a matrixed environment, building alignment and delivering together - Proven ability to handle multiple priorities with tight and shifting deadlines. - Strong results orientation, sound business judgment, and understanding of P&L levers - Ability to support the design of target operating model and organizational structures in a matrixed global environment - Digital, data and AI fluency is required, including practical understanding of how analytics, workflow tools and AI can improve relationship management, opportunity identification, and scalable execution. - Flexibility to work with different time zones. Preferred Qualifications - This role covers most of the financial institution (banks, asset manager) strategic accounts, so a background in the asset management and/or banking world is preferred . The expected salary range for this position is 217,500 - 290,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. 217,500 - 290,000
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey.
Role Description At H&R Block, the Marketing Vice President, Digital Experience & Martech owns the digital infrastructure and data ecosystem that enable growth, conversion, personalization, and measurable performance across our digital properties. This role is infrastructure and enablement, not campaign execution: you will build the foundations that make experiences measurable, experimentation repeatable, personalization scalable, and digital performance continuously improvable across channels. This role reports to the Chief Marketing Officer. As Marketing Vice President, Digital Experience & Martech, you will lead the systems, infrastructure, and operating model that power end-to-end digital performance, including: - Conversion optimization - Experimentation - Measurement - Marketing technology - First-party data enablement - Personalization You’ll have the opportunity to: - Operate at enterprise scale with visible impact on digital growth, conversion, and personalization enablement - Partner with senior leaders across Marketing, Technology, Data, and the enterprise to modernize the digital ecosystem - Shape the operating system behind how digital experiences are measured, tested, and improved over time Day to day, you’ll… - Own end-to-end digital conversion performance across digital properties, ensuring UX, conversion architecture, measurement, data foundations, and martech operate as a unified system. - Identify and remove friction across the full funnel by improving user experience, conversion paths, form experiences, lead capture infrastructure, measurement continuity, and downstream data handoffs. - Establish experimentation as a core operating model by setting standards for test velocity, quality, prioritization, governance, and documented learning. - Ensure major experiences and campaigns are testable and measurable by partnering with channel leaders to enable clean instrumentation, clear success metrics, and repeatable optimization. - Own digital experience infrastructure across site properties, including instrumentation, experimentation enablement, lead capture architecture, and platform integrations that support measurable growth. - Define the marketing technology vision and roadmap aligned to business growth, and ensure the stack is integrated, scalable, effectively adopted, and delivering measurable value. - Oversee tagging, measurement infrastructure, and data flow to ensure instrumentation accuracy, trustworthy reporting, consistent event definitions, and reliable attribution. - Ensure reliable integration and flow of customer, behavioral, and marketing data across platforms to support measurement, personalization, and operational scalability. - Own first-party data strategy and customer data architecture, ensuring a unified, accessible customer view across systems. - Enforce data governance, quality, consistency, and compliant activation so teams can operate with confidence and trust in the data. - Drive a personalization roadmap tied to business impact, enabling activation across websites, campaigns, and lifecycle channels through integrated data, technology, and experience systems. - Accelerate adoption of artificial intelligence tools and automation where they create leverage, improve speed, and increase measurable impact. Qualifications - Bachelor’s degree in Business, Marketing, Operations, or a related field; MBA or advanced degree preferred (or equivalent progressive leadership experience) - 15+ years of progressive leadership experience across digital experience, marketing technology, data foundations, analytics, digital infrastructure, or related domains - Ownership of conversion outcomes across large-scale digital properties, with a track record of measurable performance improvement - Accountability for measurable improvements in conversion performance, data integrity, instrumentation quality, martech effectiveness, and personalization enablement - Experience leading experimentation programs at scale, including operating model design, governance, prioritization, and measurable test impact - Experience building and running integrated marketing technology ecosystems, including roadmap ownership, platform integration, cross-system data flows, and cross-team adoption - Establishment of measurement and tagging governance that improves data integrity, instrumentation accuracy, attribution confidence, and reporting trust - Design of customer data architectures that enable first-party data activation, a unified customer view, scalable personalization, and cross-channel enablement - Effective partnership across marketing, technology, data, product, engineering, and legal/privacy teams to deliver outcomes through shared systems - Experience leading and developing multidisciplinary teams with clear standards, operating rhythms, and accountability for outcomes Requirements - Experience implementing or scaling personalization capabilities across websites, campaigns, lifecycle channels, and customer journeys tied to measurable business impact - Experience advancing artificial intelligence-enabled tooling, automation, and intelligent workflows within marketing systems to increase leverage, speed, and effectiveness - Experience designing governance models for customer data quality, consistency, platform integration, and compliant activation across ecosystems Benefits - Competitive compensation - Medical and prescription drug coverage - H&R Block Retirement Savings Plan (401(k) Plan) - Employee Assistance Program - (Virtual) fitness center programs - Associate discount program - Business Travel Accident Insurance - Associate Tax Prep benefit Company Description Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey.
DISHER delivers innovation in engineering, manufacturing, and product development through a team of 100+ talented minds.
• Translate company strategy into a clear 2-3 year architectural roadmap and align engineering, product, data, and business teams around it. • Establish architectural principles that guide decisions across legacy modernization, new service delivery platforms, and AI-native platforms. • Lead the engineering organization by hiring, mentoring, and developing senior engineering leaders, tech leads, and architects. • Drive engineering execution by establishing best practices for CI/CD, observability, infrastructure, developer experience, and delivery management. • Own and continuously improve the software development lifecycle (SDLC), ensuring operationalization, metrics tracking, reporting, and team optimization. • Oversee their enterprise cybersecurity strategy, policies, and technical controls, ensuring security is embedded into architecture, SDLC, and operations (secure-by-design). • Manage identity, access management, data protection, incident response, and vulnerability management as the organization scales. • Regularly assess evolving business conditions, customer needs, and market dynamics, adapting technical direction accordingly. • Proactively surface risks, tradeoffs, and opportunities to leadership before they become constraints. • Present their architecture, platform vision, and AI strategy to customers, partners, and prospects with executive presence and polish. • Represent the company at industry conferences, panels, and events, serving as a visible technical leader and brand ambassador. • Balance system and architectural decisions across scalability, speed, security, cost, and operational maturity. • Establish clear ownership models, accountability, and delivery standards across the engineering organization. • Address structural challenges within the engineering team, making difficult decisions about process improvements and team composition when necessary. • Lead a fully remote, distributed team of approximately 20 people across 3-4 direct reports (senior directors). • Articulate the "why" behind architectural decisions to both technical and non-technical audiences with clarity and conviction. • Travel approximately once per month for quarterly leadership meetings and strategic sessions.
We deliver better experiences for consumers and better results for your brand.
• Develop, mentor, and train a high-performing team of Consultants on best practices for diagnosing, structuring, and solving complex client business challenges using strategic, data-driven, and methodical consulting approaches. • Establish repeatable frameworks, problem-solving methodologies, and consultative processes that drive consistency, scalability, and measurable client outcomes across engagements. • Identify and mentor rising talent within the team (or region) to build a bench of future consultants and support succession planning. • Foster a collaborative and innovative culture, promoting professional growth and knowledge sharing within the team. • Partner across Data Cloud, Product, and Engineering teams to provide feedback on evolving client needs, shape roadmap priorities, and identify scalable consulting solutions or automation opportunities. • Design comprehensive data strategies based on client goals, identifying both first-party (1P) and third-party (3P) data use cases that will optimize performance in paid or owned channels. • Translate client business goals into actionable, insight-driven media and CRM plans, and develop strategic recommendations that maximize marketing ROI. • Drive the development and implementation of innovative marketing measurement frameworks, clearly measuring the impact of omnichannel strategies on both brand and performance goals.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
• Own the enterprise strategy for Participant Engagement, ensuring alignment with Empower’s Workplace and Wealth strategic objectives and overall revenue and profitability goals • Partner closely with Workplace Executive Leadership and Wealth Executive Leadership to drive integrated participant strategies that expand engagement, accelerate wealth conversion, and increase enterprise financial performance • Lead enterprise financial planning and oversight for Participant Engagement, including P&L inputs, budget development, forecasting, and cost optimization • Establish and track revenue-impacting KPIs, including AUM growth, advisory adoption, financial planning engagement, and managed accounts utilization • Shape enterprise operational models and evolve delivery channels (virtual, onsite, hybrid) to maximize reach, efficiency, and margin improvement • Influence enterprise investment decisions and prioritization related to participant-facing technology, product innovation, digital experience, and generative AI enablement • Partner with legal, supervision, oversight, and compliance teams to ensure a sustainable culture of regulatory compliance and risk mitigation • Lead cross-functional collaboration across product, marketing, sales, technology, operations, legal, compliance, HR, Empower Personal Wealth, and Empower Advisory Group to advance participant engagement capabilities and maximize enterprise value • Lead a multi-level organization of Vice Presidents, Directors, Retirement Plan Advisors, Counsellors, and participant engagement teams to deliver superior outcomes and financial results • Build and develop executive-caliber leaders capable of scaling teams, improving operational discipline, and driving consistent nationwide execution • Establish a culture of accountability, empowerment, continuous learning, and performance excellence across all levels of the organization • Champion enterprise-wide cultural transformation initiatives that foster innovation, adaptability, and a high-performing associate experience • Design, implement, and continuously improve national service models that ensure efficiency, scalability, and differentiated client value • Drive workforce planning, talent deployment, and capacity optimization aligned to evolving business and client needs • Represent Participant Engagement at the executive level with major plan sponsors, consultants, intermediaries, key stakeholders, and executive-level industry forums • Partner with Workplace Sales, Relationship Management, and Communications leadership to ensure aligned delivery and exceptional participant and client outcomes • Lead large-scale transformation initiatives with plan sponsors using data-driven solutions to improve participant outcomes, plan health, and client loyalty • Enhance enterprise revenue by optimizing participant engagement pathways, advisor productivity, and cross-sell opportunities • Reduce operational and service risk through close partnership with operations, compliance, and legal teams • Serve as the voice of Participant Engagement with senior leadership, informing enterprise decisions on product strategy, service models, customer experience, and growth initiatives. • Lead major transformation efforts that modernize delivery models, leverage data and analytics, and enhance personalization and efficiency
Award-winning enterprise software layered with a human-centric approach to power the corporate accommodations sector.
Role Description - Deliver executive-level strategic account management, acting as a trusted advisor to senior stakeholders within the client organisation. - Design and lead consultative engagements focused on technology adoption, cost optimisation, workflow efficiency, and experience improvement. - Drive high client satisfaction, measured through proprietary evaluations, NPS scores, and qualitative feedback from key stakeholders. - Represent AltoVita at industry events and senior client forums across the Americas. - Present supply chain performance, cost analysis, and strategic recommendations at monthly reviews and QBR sessions. - Lead the design and implementation (project management) of Accommodation solutions tailored to the client's evolving programme requirements (Preferred Supply Chain, Technology Co-Design, Geographic Coverage, multi-level Employee Strategy etc.). - Champion the client's full adoption of AltoVita's technology and product suite. - Maintain proactive, transparent, and solutions-oriented communication with clients at all times, particularly during critical issues, escalations, or service-impacting events. - Ensure all client communications regarding timelines, deliverables, incidents, and resolutions are strictly aligned with contractual SLA commitments and internal operational standards. - Demonstrate strong executive presence and responsiveness, especially in high-pressure situations, ensuring clients feel informed, prioritized, and confidently managed. - Drive internal cross-functional alignment to ensure commitments communicated externally are realistic, achievable, and consistently delivered (Sales, Product, Hospitality Growth, Customer Success, Finance). - Consistent and proactive communication is a core requirement of this role. - All stakeholders, including clients, partners, leadership, and cross-functional teams, are expected to receive timely updates, clear ownership, and responsive follow-through at all times. Qualifications - Minimum 10+ years of experience in corporate housing, global mobility or relocation is a must. - Significant and proven experience managing direct corporate accounts and enterprise-level clients. - Demonstrated ability to own and grow strategic client relationships at executive and stakeholder level, including mobility leadership (direct) engagement. - Exceptional communication and executive presence, with the ability to influence internally and externally across multiple seniority levels. - Commercially minded with strong analytical and strategic thinking capabilities, including solution design, revenue retention, upsell identification, and risk mitigation. - Demonstrated experience negotiating and managing Master Lease Agreements or similar long-term accommodation contracts. - Proven track record in the corporate accommodation industry (serviced apartments, hospitality, corporate agency, corporate housing among others). - Commercially astute, with the ability to translate client needs into supply strategy and accommodation providers. - Fast learner, problem solver. - Frequent travel is required for this position. Benefits - A team that will always put you first. - Incredible opportunities for growth and career advancement. - A fully-remote working environment. - Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more. - A work-from-home allowance to get your home-office set up. - A generous vacation package so you can recharge or explore.
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Cloud, AWS, Azure, Cyber Security, SDLC
