SS&C Technologies

• Deliver external and internal automation projects • Building automations which are delivered to time, budget and agreed specification • Accountable for quality of automations and client experience on aligned projects • Develop and share development best practice with customer, partners and rest of Blue Prism organization • Participation in new product release testing and enablement • Deliver client and partner Knowledge Share workshops • Lead and participate in User Acceptance Testing and defect resolution • Identification and development of internal automation opportunities • Potentially participating in multiple development projects simultaneously • Interact and participate in discussions shaping Cloud development Guidelines • Assist with support tickets where certain expertise/experience is required

• Be a key driver of transformation in a mission-driven organization. • Work with a collaborative and forward-thinking leadership team. • Enjoy a culture that values innovation, integrity, and impact. • Lead cross-functional process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies. • Partner with senior leaders and department heads to identify, prioritize, and execute process transformation opportunities. • Facilitate process mapping, root cause analysis, and re-engineering workshops to drive operational excellence. • Develop and implement quality measurement standards and KPIs to monitor performance and identify areas for improvement. • Design and analyze customer satisfaction surveys; translate insights into actionable process enhancements. • Serve as a consultative resource to business units, providing guidance on process documentation, standardization, and optimization. • Manage complex, broad-scope projects independently, ensuring alignment with strategic goals and timely delivery. • Provide tactical leadership and mentorship to project teams and junior staff. • Collaborate with executive leadership to remove barriers to success and ensure cross-functional alignment. • Contribute to the development and implementation of enterprise policies and best practices.

• Collaborate with Technology Infrastructure teams to build and operate reusable, cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations. • Work with business units and technical teams to improve application availability, observability, and reliability as our business applications are migrated to the Private Cloud. • Enhance platform reliability through automatic problem detection, self-healing systems, and well-architected notification and escalation protocols. • Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement. • Eliminate toil using intelligent automation and agentic workflows. • Conduct blameless retrospectives and share learnings across the organization. • Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence. • Integrate DevSecOps, zero-trust principles, and policy-as-code into every pipeline. • Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks that our business units can adopt to improve our technology standardization. • Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.

Legal Counsel - Healthcare/PBM Kansas City, MO Boston MA - One Post Office Square Remote - Minnesota, US Remote - Alabama, US New York, NY Chicago, IL Remote - Wisconsin, US Remote - North Carolina, US San Antonio TX Dallas TX Windsor, CT time type Full time Location: Kansas City, MO; New York City, NY; Boston, MA; San Antonio, TX; Dallas, TX; Windsor, CT; Chicago, IL (hybrid) or Alabama, Minnesota, North Carolina, Wisconsin (remote) About the Role As Legal Counsel you will work with key managers, sales and other personnel in the SS&C businesses to review, draft, and negotiate client and vendor contracts.  You will also work with IT, audit and regulatory compliance personnel on an as-needed basis. This role will support the SS&C Health Solutions and SS&C Pharmacy Solutions businesses and their sales, compliance, and management teams with a focus on revenue generating contracts and initiatives for these business units. You will be an integral part of a collaborative team drafting, negotiating and managing contracts related to healthcare, privacy and security in relation to healthcare, intellectual property and software licenses. The ideal candidate is a commercially-minded attorney who understands business objectives and can effectively analyze and mitigate risks under tight deadlines You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.    How You Will Make an Impact - Draft, review, and negotiate a wide range of commercial agreements supporting SS&C Health’s business lines, including contracts with healthcare providers, payers, third party administrators, pharmacy benefit managers, pharmacy networks, and other industry partners - Lead contract negotiations with clients, vendors, and strategic partners, covering agreements such as services, SaaS, software licensing, non-disclosure, and data privacy (including BAAs), from both provider and customer perspectives - Support legal and contractual needs throughout the full sales cycle, including Requests for Proposal (RFPs) and Requests for Information (RFIs) - Provide timely, practical legal guidance to internal stakeholders in a fast-paced, high-visibility environment - Advise on commercial, public sector, compliance, and corporate matters while identifying opportunities to improve processes and standardize templates - Build strong cross-functional relationships and collaborate effectively across the organization Required Experience   - Juris Doctor (JD) from an accredited law school and admission to at least one state bar - 2+ years of experience drafting and negotiating high-volume commercial and transactional contracts, including services, SaaS, and software license agreements involving intellectual property and data privacy - Working knowledge of data privacy and security requirements, including healthcare regulations such as HIPAA - Must have experience with healthcare and pharmacy benefits management contracting - Experience with Medicaid, Medicare, Medicare Advantage, Medicare Part D, Medigap, EGWP, SNPs, PACE, CHIP, ACA, and other government sponsored health plan contracting and/or regulations is a plus - Strong written and verbal communication skills, with the ability to clearly present, advise, and collaborate across stakeholders SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location. New York: The expected base salary for the position is between $100,000 USD to $175,000 USD. Illinois: The expected base salary for the position is between $100,000 USD to $175,000 USD. Massachusetts: The expected base salary for the position is between $100,000 USD to $175,000 USD. Minnesota: The expected base salary for the position is between $100,000 USD to $175,000 USD. In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion.

Investor Services Representative - Entry Level Kansas City, MO Remote - Georgia, US Remote - North Carolina, US Remote - Florida, US Remote - Texas, US time type Full time Location: Kansas City, MO (hybrid), Florida, North Carolina, Texas, Georgia (remote) About the Role As an Associate Client Relations & Investor Services Specialist, you will be a key part of our hybrid team, combining elements of both client relations and investor services. This role will allow you to develop and maintain strong relationships with clients while providing exceptional support in managing inquiries, resolving issues, and overseeing service delivery.   SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.  You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.  How You Will Make an Impact    - Client Relationship Management: Develop and maintain positive, long-term relationships with clients, serving as the primary point of contact for both operational and investment inquiries.  - Customer Service Excellence:  Provide world-class service to clients by answering inbound calls, addressing questions, resolving issues, and providing support related to Alternative Investment products. This role serves as a steppingstone to gain deeper insights into the business in the Alternative space.   - Research & Issue Resolution: Investigate and resolve complex client issues, offering clear and concise solutions. This includes making outbound calls for updates or gathering additional information.  - Service Delivery Oversight: Oversee the quality of service and operational performance for designated clients, ensuring compliance with program standards and delivery requirements.  - Transaction Processing & Support: Accurately review, prepare, and process transactions on investor accounts while supporting clients through the service process.  - Escalation Management: Handle more complex or escalated client inquiries, troubleshooting issues and collaborating with management and other teams to resolve them promptly.  - Proactive Service Strategies: Implement strategies to reduce client downtime, improve service efficiency, and reduce support costs.  - Collaboration & Knowledge Sharing: Work closely with team members, sales, and support teams to ensure client needs are met and identify opportunities for further engagement and business growth.  - Continuous Improvement: Contribute to ongoing process improvements, support special projects, and demonstrate a commitment to professional development and learning.   Required Experience   - A Bachelor’s degree, or a high school diploma with at least 2 years of related experience.  - Excellent interpersonal and professional communication abilities, with the capability to explain complex information in simple terms and build rapport with clients.  - Ability to analyze complex situations, resolve issues efficiently, and offer solutions that benefit both clients and the company.  - Ability to thrive in a collaborative, team-based environment, actively sharing knowledge and insights with colleagues to improve overall performance.  - Strong enthusiasm for providing exceptional service, with a focus on building long-term client relationships and improving satisfaction.  - Familiarity with service delivery processes, transaction handling, and support mechanisms (training will be provided).  - Comfortable working independently, managing multiple priorities, and demonstrating initiative in addressing client needs and operational tasks.  - A strong commitment to personal growth, learning, and staying up-to-date on financial services, investment products, and client service strategies. - Must be willing to work on site 6 days/month - Regular hours will be 8:00 AM - 4:30 PM CST - Initial training will be one month from 8 AM - 5 PM CST In addition, employees in this role may be eligible for consideration on an annual basis for equity awards such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion. SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

• Lead the development and expansion of SS&C’s Managed Account Platform Operations & Services offering by establishing scalable operating models, workflows, and service capabilities supporting middle office operations • Direct daily operations for high-volume SMA (Separately Managed Accounts) and UMA (Unified Managed Accounts) programs utilizing sophisticated middle-office and managed account platforms • Ensure seamless trade routing, execution support, settlement processing, and exception management across multiple custodial networks • Lead cash and position reconciliations, shadow accounting oversight, performance validation, and reporting controls to ensure accurate client reporting • Identify opportunities to optimize workflows, automate manual processes, and scale operational capabilities across the platform • Act as the primary liaison between Portfolio Managers, Asset Managers, Custodians, and outsourced service providers • Monitor GIPS compliance, investment mandate adherence, operational controls, and risk management processes • Partner with leadership teams to expand managed service capabilities and support future platform growth initiatives

• Proactively identify and qualify new sales opportunities through various channels, including market research, networking, cold calling, and inbound lead follow-up. • Develop and maintain a robust sales pipeline, accurately forecasting sales activity and revenue. • Conduct thorough needs assessments with potential clients to understand their business challenges and demonstrate how SS&C's solutions can address them. • Prepare and deliver compelling sales presentations, product demonstrations, and proposals tailored to individual client requirements. • Negotiate and close complex sales agreements, ensuring mutually beneficial terms for both the client and SS&C. • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations. • Collaborate closely with internal teams, including pre-sales, product, and client services, to ensure a seamless client experience. • Stay up-to-date on industry trends, competitive landscape, and SS&C product enhancements. • Achieve and exceed assigned sales quotas and performance metrics. • Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce).

• Own the company's financial plan: AOP, quarterly reforecast, long-range plan • Apply AI and automation to scale the function: forecasting, variance analysis, reporting, and self-service access to financial data • Serve as the senior FP&A partner to the Executive team and functional leaders • Run budget meetings with department heads; hold the line on commitments and surface risk early • Shape strategic decisions: Headcount allocation, product investment, productivity, capitalization • Build and maintain driver-based revenue and expense models across product lines and geographies • Partner with Accounting on close, revenue recognition, and the accounting-to-business translation • Lead and develop the FP&A team

• Design, build, and maintain a scalable and reliable data platform • Apply SRE principles to data pipelines and services • Define data architecture, models, and standards • Ensure high availability and performance of data systems • Build and maintain ETL/ELT pipelines integrating multiple data sources • Automate operational processes using scripting and APIs • Implement monitoring and alerting for data pipelines • Develop and maintain dashboards and reporting solutions • Support and optimise cloud-based data infrastructure

• Lead the day-to-day operational functions of the organization • Ensure seamless, efficient, and compliant service delivery across all aspects of the Pharmacy Benefit Administration (PBA) business • Drive operational excellence that will drive the ability to scale operations optimize workflows and support growth and innovation • Align operations with SS&C Health’s strategy and ensure outstanding performance for clients, members, and stakeholders • Report into SS&C Health’s General Manager and be a key contributor to the leadership team • Provide leadership over the PBA operations including claims adjudication, call centers, mail/specialty pharmacy services, benefit design implementation, eligibility enrollment and formulary operations.