dentsu Austria

Role Description At SMG, we turn our patented DAFUZ system to create award-winning titles including LEGO Party!, Moving Out, Thumb Drift, and One More Line. We love building fun first games and we don’t take ourselves too seriously. We are seeking a detail-oriented Junior QA Tester to join us on a 1-year fixed term contract. This role offers flexible, project-based work, testing various software applications. We offer remote working, but have offices in Sydney, Melbourne, Brisbane, Perth, and Adelaide you could work from depending on you having full Australian working rights. If you're on top of your game (or would like to be) and care about your work, then let’s talk! - Execute test cases across various software applications and platforms - Create clear, detailed test cases based on project requirements - Document and report bugs using JIRA, including steps to reproduce, expected results - Collaborate remotely with development teams to verify bug fixes - Adapt to different project requirements and maintain testing documentation Qualifications - An understanding of software testing principles and methodologies - Strong attention to detail and analytical mindset - Ability to work independently and manage time effectively - Experience with JIRA or similar bug tracking systems Benefits - The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change. - 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way. - Career Development and Learning & Development opportunities, including access to our global online dentsu University. - Become a champion for meaningful progress: Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. - We encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures. - If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you. Company Description Location: Sydney Brand: Smg Studio Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term)

Title: Associate Director, Commerce & Retail Media, New Stream Media Location: New York Chicago time type Full time job requisition id R1126877 Job Description: The Commerce & Retail Media team at dentsu leads strategy, activation, and optimization for a large Retail Media client. We are looking for a dynamic, collaborative, and experienced leader to join our growing team. As the Associate Director, Commerce & Retail Media, you will serve as a player-coach, balancing strategic account leadership with people leadership. You will oversee a team of Strategic and Execution Leads while maintaining ownership of a portfolio of key supplier relationships. This role is responsible for driving operational excellence, fostering strong client and supplier partnerships, coaching and developing team members, and ensuring consistent execution across the organization. You will partner closely with Sales, Analytics, Activation, and senior leadership to solve complex business challenges, drive growth opportunities, and continuously improve the client experience. This role reports to the Group Director, Commerce & Retail Media. Responsibilities: - Lead, coach, and develop a team of Strategic and Execution Leads, creating a culture of accountability, collaboration, and continuous improvement. - Serve as the primary escalation point for complex supplier, seller, operational, and team-related issues. - Maintain ownership of a strategic portfolio of supplier relationships while serving as a trusted advisor to internal and external stakeholders. - Partner with Sales leadership to develop account strategies, prioritize resources, and ensure consistent support across the organization. - Drive strategic planning, business reviews, and growth initiatives across assigned accounts. - Establish and reinforce best practices, operational processes, and quality standards across the Account Management team. - Balance leadership responsibilities with active involvement in strategic accounts, serving as both a leader and hands-on contributor. - Collaborate across Analytics, Activation, Planning, Finance, and Operations teams to solve complex business challenges and improve operational efficiency. - Monitor account health, team capacity, workload distribution, and overall business performance, making recommendations to optimize support models. - Support hiring, onboarding, coaching, performance management, and career development for team members. - Champion innovation, thought leadership, and continuous improvement across the Commerce & Retail Media organization. - Contribute to organizational planning, change management initiatives, and long-term business strategy. Qualifications - Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field preferred. - 8+ years of digital performance marketing experience in eCommerce, retail media, search, programmatic, or a related field. - 3+ years of people leadership experience, including coaching, mentoring, and developing high-performing teams. - Proven experience managing strategic client or supplier relationships and leading executive-level business discussions. - Strong business acumen with the ability to balance strategic thinking and day-to-day operational execution. - Demonstrated ability to lead through change while managing multiple competing priorities and stakeholders. - Experience building cross-functional partnerships and driving alignment across Sales, Analytics, Activation, and Operations teams. - Excellent communication, presentation, and executive presence. - Proven ability to identify business opportunities, solve complex problems, and develop scalable solutions. - Experience managing organizational priorities, resource planning, and team workload. - Familiarity with retail media networks, eCommerce ecosystems, and digital advertising platforms preferred. - Strong analytical mindset with the ability to translate data into strategic business recommendations. - Passion for developing people, improving processes, and driving business growth. The annual salary range for this position is $96,000 -$120,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: - Medical, vision, and dental insurance, - Life insurance, - Short-term and long-term disability insurance, - 401k, - Flexible paid time off, - At least 15 paid holidays per year, - Paid sick and safe leave, and - Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. #LI-AD2 #LI-Remote Location: New York Brand: Iprospect Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

• Manage daily incoming measurement requests across brand health/lift, sales lift, foot traffic, and website conversion lift/pixel-based attribution studies, ensuring timely routing and follow-through • Coordinate with measurement vendors on feasibility, study design requirements, timelines, and deliverables specific to each measurement type • Serve as liaison between measurement vendors and internal team members • Support workload management across the measurement and analytics teams • Track study status across concurrent brand health/lift, sales lift, foot traffic, and website conversion/attribution engagements, flagging risks to timelines or deliverables • Maintain clear documentation, tracking, and communication of measurement activities across all workstreams • Collaborate with Analytics team to prepare materials, summaries, and reporting using PowerPoint and Excel, tailored to the nuances of each measurement type (e.g., brand health survey results, geo/store-level foot traffic results, pixel-based conversion attribution) • Contribute to process improvements that streamline measurement operations across vendors and study types

• Support the delivery of Technology Recharges across Enterprise Technology • Assist in maintaining the recharge model, ensuring data accuracy • Act as a key contact for recharge-related queries • Contribute to data collection, validation, and analysis

• Own the technical strategy and reference architecture for assigned accounts or practice areas, spanning Adobe Experience Cloud (AEC) components including Experience Platform, Real-Time CDP, Journey Optimizer, Content Management, GenStudio, and Analytics • Lead discovery and assessment workshops to understand client business drivers, technical constraints, current-state platforms, data maturity, and content operation challenges; define target-state architectures that incorporate generative AI opportunities • Design scalable, resilient solutions that balance functionality, performance, cost, and time-to-market; document architectural decisions and trade-offs clearly, including AI readiness and governance considerations • Establish data governance, identity resolution, activation, personalization, and measurement frameworks tailored to client maturity and business objectives; assess opportunities for AI-driven decisioning and predictive insights • Advise on platform selection, technology roadmapping, and make/buy decisions within the Adobe ecosystem and broader martech/data stack; include evaluation of GenStudio and Firefly capabilities for content workflows • Maintain expert-level working knowledge of Adobe GenStudio for enterprise content creation, brand asset management, and workflow automation; understand content moderation, version control, and rights management • Stay current on new generative and predictive AI capabilities across Adobe's roadmap and emerging third party AI tools; evaluate integration opportunities and competitive positioning • Engage directly with client technology stakeholders and C-suite to frame technical strategy—including AI opportunity and risk—in business terms

Role Description - Investigate, create, and recommend innovative marketing automation and martech solutions. - Conduct analysis on marketing automation and martech solution implementations. - Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform. - Implement infrastructure and functional cloud marketing architecture. - Create policies for activating automated communications that map the customer's journey. - Perform basic functional and specialized marketing tasks. - Ensure that automated cloud communication activations are effectively utilized. - Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions. - Determine the assets and organization of automations that best fit the cloud implementation. - Provide functional consulting services to ensure that automated communication processes run smoothly. - Implement automated communications and marketing automation processes to meet customer needs at various touchpoints. - Implement the latest technological advancements and marketing technology solutions. - Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools. - Document processes and track system performance metrics. Qualifications - Salesforce Expertise: +3 years of proven hands-on experience designing and executing marketing campaigns within Salesforce Marketing Cloud, alongside solid familiarity with the broader Salesforce CRM ecosystem. - Technical Skills: Strong background in database management and automation software. Experience with AMPscript is highly desirable (Big Plus). - Analytical Mindset: Strong analytical skills to evaluate marketing automation performance and implement tech advancements. - Languages: Advanced English proficiency is required. Benefits - Permanent contract. - Flexible Schedule. We make it easy. Balance your professional and personal life. - Trainings & Certifications. Improve your skills and get the official certificate from our main partners. - Home Office. - Flexible retribution (public transport ticket, Ticket restaurant, …). - Health insurance. - OMEGA in action. Our commitment to a better society is not just an intention. Company Description Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

• Serve as a day-to-day lead for a global enterprise client, building trusted relationships and demonstrating strong client leadership. • Oversee and optimize digital media campaigns across platforms (Google, Meta, LinkedIn, and other paid channels), using performance data to identify trends, opportunities, and areas for improvement. • Partner closely with cross-regional teams, including stakeholders in Israel, to ensure alignment, delivery excellence, and consistent communication. • Translate client objectives into effective digital marketing strategies and campaigns that strengthen brand presence and drive measurable impact. • Analyze campaign performance metrics and build clear, data-driven reporting that communicates results and recommendations to clients. • Lead client meetings and presentations with confidence, delivering clear insights and strategic recommendations grounded in performance data. • Collaborate cross-functionally with internal teams to ensure high-quality execution and continuous improvement.

• Support Project Managers in project planning, scheduling, and resource coordination • Assist in preparing project documentation, timelines, and basic project plans • Help gather project requirements from internal teams and clients • Maintain project files, trackers, and documentation in an organized manner • Track project progress and update project management tools regularly • Assist in monitoring deadlines, deliverables, and task completion across teams • Follow up with internal stakeholders to ensure tasks are progressing as planned • Support risk and issue tracking by maintaining logs and escalating when needed • Coordinate meetings, prepare agendas, and document meeting minutes • Assist in preparing weekly/monthly project status reports • Compile data on project progress, delays, and resource usage • Support Project Managers in identifying gaps and project bottlenecks • Ensure all project updates are accurately reflected in reporting dashboards • Support standardization of project management templates and processes • Help maintain consistency in project documentation across teams • Identify basic improvement opportunities in workflows and coordination

• Requirements analysis. • Participate in the technical design of projects. • Estimate effort for projects. • Work collaboratively with the rest of the Omega team and/or the client to help achieve project objectives. • Provide support and resolve technical issues to ensure system security and performance. • Collaborate with technology providers when required by the project. • Document processes and track system performance metrics. • Validate and test the technical solution against business requirements. • Adhere to the software quality standards agreed upon with Omega's Technical Management. • Generate technical documentation for completed projects. • Apply best practices and procedures to ensure projects are executed on time and with the highest quality.

Title: Messaging Senior Account Manager Location: United States Full time job requisition id R1125925 Job Description: We have an exciting opportunity for a Senior Account Manager to join our busy team working on a major retail client. The Senior Account Manager role is a key player in our team and will be the main contact for the client, other agencies, and internally within Merkle. The Senior Account Manager will maintain client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills. The Senior Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies. This role requires partnership with the various client stakeholders and Merkle stakeholders, acting as a liaison between the teams to execute flawlessly and meet business goals. By ensuring marketing and support activities are executed in a timely and efficient manner, the Senior Account Manager directly impacts the success of our clients as well as Merkle. Key Responsibilities: - Support or act as the primary contact for day-to-day delivery team and client - Responsible for building strong relationships with key client stakeholders and other teams to ensure campaign schedules and processes are clear and adhered to - Run internal and external client meetings; responsible for daily communication with key internal and external contacts - Ensure timeliness and quality of client deliverables - Continuously observe and identity areas to improve existing processes - Bring leadership, guidance and operational efficiencies to the delivery team - View of bigger picture and disseminating information to the appropriate parties for execution - Apply critical thinking skills to identify and mitigate potential delivery risks - Remain extremely focused on detail while managing multiple email campaigns simultaneously through Braze. Qualifications - Bachelor's Degree required - 6+ years related agency experience, specifically within digital marketing or marketing operations - Must have experience with Braze - Excellent, proven organizational skills, including strong attention to detail and ability to effectively manage multiple projects simultaneously - Experience with client-facing responsibilities and with giving client presentations - Knowledge of contracts and managing a SOW, along with scope creation and management - Ability to leverage business experience / acumen to identify new business and marketing opportunities - Strong listening and superior relationship building skills - Experience leading teams is a plus At dentsu, we believe great work happens when we’re connected. Our hybrid way of working combines remote flexibility with regular in-person collaboration to spark ideas and strengthen our teams. Many of our employees who live within commuting distance (90 minutes) from one of our Headquarter or Hub Offices (New York, Chicago, Detroit, Los Angeles) are required to work in the office 2-3 days per week including one Team Day. The minimum number of days may vary by office and role. Dentsu may designate other HQ or Hub offices at any time. Those who do not live near an office may be designated as a remote employee, depending on the role and business needs. Regardless of your work location, we expect you to be flexible to meet the needs of our Company and clients, which may include attendance in an office from time to time. The annual salary range for this position is $68,000 - $110,400. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: - Medical, vision, and dental insurance, - Life insurance, - Short-term and long-term disability insurance, - 401k, - Flexible paid time off, - At least 15 paid holidays per year, - Paid sick and safe leave, and - Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. #LI-hybrid #LI-JH2 #LI-remote Location: USA – Remote – Oregon – Pacific Time Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.   Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us.