Implementation Specialist Remote Jobs in Montana (US)
This page tracks remote implementation specialist openings that are location-eligible for Montana.
This page tracks remote implementation specialist openings that are location-eligible for Montana.
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At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Role Description As a Remote Travel Client Care Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. Key Responsibilities - Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. - Support clients with booking modifications, cancellations, and special travel requests. - Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. - Follow up with clients to confirm travel plans and gather feedback post-trip. - Address concerns with empathy and efficiency, ensuring client satisfaction. Qualifications - Excellent communication skills—both written and verbal. - A background in customer service, ideally within travel, tourism, or hospitality. - High attention to detail, strong organizational habits, and a proactive mindset. - Tech-savvy and able to learn new systems and booking tools quickly. - A genuine enthusiasm for travel and helping others create memorable experiences. Benefits - Remote flexibility – work from anywhere, with hours that fit your lifestyle. - Exclusive travel perks and access to industry-only discounts. - Professional growth – ongoing training and support from a dedicated team. - Be part of a passionate community focused on building dreams and memories through travel. Company Description At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
• Work with Head of Stock Plan Services to develop policies and procedures for product implementation and support • Develop and maintain client implementation project timelines and workplans • Provide oversight, task assignment, and prioritization to Implementation team members • Build and deliver new client communications for the implementation and go-live processes • Lead new client implementation meetings • Oversee checklists and documentation for new client implementation processes • Transition new clients from implementation to support • Communicate new client onboarding to EASY Plan Setup team at Empower for new client onboarding and EASY-SPS SSO setup • Lead coordination and communication with third-party brokers and third-party administrators for shared client implementation and go-lives • Conduct implementation surveys
We co-create advantaged startups with corporations and entrepreneurs.
• Lead client onboarding and implementation from kickoff through successful launch. • Develop strong relationships with client stakeholders and become their primary point of contact. • Guide clients in using the Swift Scheduling Copilot and ensuring excellent adoption. • Conduct regular check-ins to measure adoption, gather feedback, and identify opportunities for improvement. • Coordinate with Product and Engineering to resolve issues and communicate client priorities. • Proactively identify risks to adoption and develop action plans before they become problems. • Ensure clients achieve measurable operational improvements and an outstanding user experience. • Monitoring message volume (between Swift users) for problems and responding promptly to both Product/Technology and users. • Being onsite at client facilities (hospitals) for implementation periods and periodically for in-person meetings. • Design and continuously improve our onboarding methodology. • Create implementation playbooks, templates, and client-facing resources. • Develop repeatable processes that scale as our client base grows. • Define and track client health metrics and operational KPIs. • Build dashboards and reporting that help us understand client success. • Document standard operating procedures and internal best practices. • Identify opportunities to automate repetitive work using AI and software tools. • Recommend improvements to internal workflows that increase consistency and efficiency. • Identify recurring client challenges and recommend scalable solutions. • Synthesize client feedback into actionable product insights. • Partner closely with Product and Engineering to improve usability and workflows. • Help define what “great client experience” looks like and continuously raise the bar.
A Cyncly é uma potência global em tecnologia com mais de 2.400 funcionários e mais de 70.000 clientes em mais de 100 países. A Cyncly transforma a forma como produtos e espaços personalizáveis são imaginados, projetados, vendidos, gerenciados e fabricados. Nossas soluções de software de ponta a ponta conectam designers profissionais, varejistas e fabricantes ao maior repositório de conteúdo de produtos do mundo. A Cyncly traz mais de 30 anos de experiência para oferecer mais valor aos nossos clientes por meio de um portfólio expandido de soluções de ponta a ponta. Nossa presença global nos permite fornecer suporte e vendas de classe mundial com um toque local, garantindo a melhor experiência possível para o cliente. A Cyncly está embarcando em uma jornada empolgante enquanto continuamos a expandir por meio de um forte crescimento orgânico e aquisições complementares, apoiadas por empresas de private equity líderes especializadas em tecnologia.
Role Description You will join a dynamic team with the responsibility of guiding customers through the successful implementation of manufacturing enterprise software solutions for North American customers. You will work with a group of experienced project managers, application specialists, and customer support experts to implement Insight projects (Cyncly ERP solution). Main responsibilities - Deliver successful implementations of our manufacturing solutions both onsite at the customer facility and remotely by providing technical services that may include: - System configuration - Data setup - Machine integration/configuration - Report configuration/development - Stored procedure development - Testing and validation - Management consultation - User training - Guide and support our customers and help them get value out of our solution offerings by providing consultative services that may include: - Needs assessment - Productivity recommendations - Production best practices suggestions - System improvement recommendations - Customer training - Contributing information to strategic plans and reviews - Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks. - Test configuration and solutions to ensure they satisfy customer requirements. - Manage and update task assignments to meet company and customer commitments. - Support knowledge transfer to other team members. - Commitment to building long and lasting client relationships. - Travel may be required. Qualifications - Solid experience in software development and/or implementation. - Prior experience with ERP implementations strongly preferred. - IMOS experience strongly preferred. - Solid base in SQL statements and SQL stored procedures. - Strong attention to deadlines and budgetary guidelines. - Proven success working with all levels of management. - Strong understanding of manufacturing concepts and principles; prior experience in furniture production and/or woodworking industry is an advantage. - Self-starter, highly motivated, able to work in fast-paced environments and execute on multiple concurrent project tasks. - Excellent organizational and time management skills, strong communicator to varied audiences, and good problem-solving skills. - Detail-oriented with skills to absorb, analyze, and practically apply technical information to a variety of customer environments. - Strong interest in software systems. - Familiar with Microsoft productivity tools. - Experience with reporting services. - Advanced English. Benefits - Flexible and autonomous work environment. - Support from teammates and leaders committed to your growth. - Comprehensive benefits package. - Potential for additional compensation such as bonuses and commissions. Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.
Empower developers & marketers to create standout content experiences across any digital channel
• Lead discovery and scoping conversations with customers to understand business objectives, technical requirements, and success criteria • Translate complex requirements into clear, structured Statements of Work (SOWs) that set the right expectations and protect both the customer and Storyblok • Define engagement scope, timelines, resourcing, and commercial terms in partnership with Sales and Customer Success • Ensure every engagement is set up for success before a single line of code is written • Own the relationship with Storyblok's implementation and agency partners throughout the delivery lifecycle • Work closely with partners to ensure they have the context, resources, and direction needed to deliver to scope and standard • Act as the escalation point for delivery issues, managing risk and resolving blockers without losing momentum • Hold partners accountable to quality, timelines, and customer outcomes — without micromanaging the detail • Build and maintain trusted relationships with senior client stakeholders up to C-suite level • Act as the primary Professional Services point of accountability for the client — the person they call when it matters • Communicate clearly across technical and non-technical audiences, translating complexity into clarity • Represent Storyblok as a trusted advisor in both client and partner settings • Partner with Account Management and Customer Success to identify expansion opportunities emerging from active engagements • Support pre-sales activity including scoping workshops, commercial proposals, and client presentations • Contribute to the development and continuous improvement of Storyblok's PS methodology, SOW templates, and partner engagement frameworks • Work closely with Product and Solutions teams to share implementation insights and inform platform development • Collaborate with CS to ensure a smooth handover from implementation to ongoing adoption and account health • Feed partner and customer feedback into Storyblok's go-to-market and product roadmap conversations
We love listening and partnering with organizations to provide customized and affordable recruiting and HR services.
• Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes. • Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process. • Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality. • Deliver client training and ongoing support to promote effective adoption and use of the software platform. • Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency. • Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients. • Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience. • Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues. • Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience. • Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
Role Description As a seasonal Workforce Specialist, you will play a critical role in ensuring smooth call center operations by monitoring real-time call traffic and workforce activity. You’ll be responsible for reallocating resources as needed, coordinating communications, and analyzing operational impacts. You will also keep Operations informed of any disruptions or performance shifts. Day to day, you'll: - Manage real-time contact volume across service sites and teams to meet business and customer performance goals. - Maintain workforce systems, routing configurations, access requests, and seasonal setup activities. - Partner across teams to resolve operational issues and support execution. - Lead communications and change management for program updates and operational impacts. - Maintain SOPs, job aids, and escalation documentation. - Monitor performance trends and identify service and efficiency improvements. - Support seasonal readiness planning and workforce initiatives. - Manage cross-functional projects from planning through implementation. - Execute predefined escalation processes during service disruptions. - Serve as a point of contact for operational incidents, outages, and unexpected events. - Provide after-hours support as needed. - Document daily activities, decisions, and operational outcomes. - Support onboarding and offboarding activities to ensure agent readiness and tool access. - Foster a culture of operational excellence, quality, and accountability. - Collaborate effectively with leaders, frontline teams, vendors, and cross-functional partners. - Perform other duties as assigned. Qualifications - Associate’s degree in a related field or the equivalent through a combination of education and related work experience. - Experience in workforce management, operations, project management, or process improvement. - Strong analytical skills, including workforce data analysis, forecasting, and performance monitoring. - Proficiency with Power BI, Excel, and operational reporting tools. - Experience creating documentation, communications, job aids, and support materials. - Strong stakeholder management skills with the ability to collaborate across teams, systems, and vendors. - Ability to work effectively in fast-paced, evolving environments and navigate ambiguity. - Excellent written, verbal, and interpersonal communication skills. - Effective time management and organizational skills, with the ability to manage multiple priorities. - Ability to work independently with minimal supervision. - Minimum of 1 year of related professional experience. Requirements - Experience with Aspect, IEX, Blue Pumpkin, or other workforce management systems. - Knowledge of contact center tools and systems to include PC, networks, or technical infrastructure environments. - 3 years related work experience. Benefits - Competitive pay. - Comprehensive benefits. - Support for life both in and outside of work. - Participation in one or more incentive compensation or short-term incentive plans. - Medical and prescription drug coverage. - Participation in the H&R Block Retirement Savings Plan (401(k) Plan). - Employee Assistance Program. - (Virtual) fitness center programs. - Associate discount program. - Business Travel Accident Insurance. - Associate Tax Prep benefit. Company Description At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. Pay Range: $16.06 - $24.09/Hr.
Founded in 1969, ICF is a global advisory and technology services company headquartered in Reston, Virginia. It delivers data-driven solutions across energy, en
Role Description Are you an energy expert excited about the future of energy? Are you ready to help strengthen U.S. energy security, modernize the grid, and accelerate the technologies that will power the next generation of American industry? Join ICF and help support federal energy leaders, national laboratories, and public-sector partners as they plan, evaluate, and implement the energy systems of the future. We are building a multidisciplinary team of energy professionals with backgrounds spanning: - Engineering - Economics - Policy - Power systems - Commercialization - Energy markets - Infrastructure - Data analytics - Industrial innovation If you bring expertise in one or more of these areas and are passionate about shaping the future of U.S. energy, we encourage you to apply. We welcome professionals with approximately 5–11 years of relevant technical, analytical, and consulting experience. Remote candidates within the United States are encouraged to apply. Preference may be given to candidates located near client facilities or with the ability to travel occasionally to support client engagement. Examples of Potential Work - Strategy / Policy / Markets - Analyze trends shaping U.S. energy security, industrial competitiveness, and grid modernization - Support the design and evaluation of federal energy programs, portfolios, and performance metrics - Conduct economic, regulatory, and policy analysis to inform investment and strategic decisions - Contribute to technology commercialization and technology-to-market strategies - Grid / Infrastructure / Power - Support transmission, distribution, grid resilience, and power sector infrastructure studies - Evaluate large-load, data center, and industrial electricity demand - Assess grid systems, energy infrastructure, and emerging energy technologies - Industrial / Supply Chain - Assess supply chains, critical minerals, manufacturing systems, water resources, and industrial infrastructure - Evaluate industrial competitiveness and infrastructure needs supporting the evolving energy economy - Modeling / Analytics - Perform market, economic, financial, and scenario analysis - Develop analytic tools, dashboards, and decision-support platforms - Conduct modeling, sensitivity, and uncertainty analysis using quantitative methods - Translate technical and analytical findings into clear and actionable insights Qualifications - Bachelor’s degree in engineering, economics, public policy, energy systems, finance, data science, or related field - 5+ years of relevant experience in one or more energy-related fields such as power systems, grid modernization, infrastructure, energy markets, industrial systems, emerging technologies, commercialization, energy economics, policy, or related domains - Experience applying analytical, technical, economic, modeling, or data-driven approaches to energy-related challenges - Experience supporting DOE, federal agencies, national laboratories, utilities, or related energy-sector organizations preferred Preferred Experience - Advanced degree (M.S., MPP, MBA, Ph.D.) - 8+ years of relevant professional energy experience including critical minerals/supply chain analysis, energy emerging technologies/water, grid modernization/resilience, energy security, transmission/distribution, infrastructure, and/or data centers - Experience working on federal R&D, energy infrastructure, or industrial innovation programs - Familiarity with energy market structures, regulatory frameworks, or grid systems - Experience with economic modeling, techno-economic analysis, or decision-support tools Pay Range The pay range for this position based on full-time employment is: $67,063.00 - $114,008.00
Founded in 1969, ICF is a global advisory and technology services company headquartered in Reston, Virginia. It delivers data-driven solutions across energy, en
Role Description Are you an energy expert excited about the future of energy? Are you ready to help strengthen U.S. energy security, modernize the grid, and accelerate the technologies that will power the next generation of American industry? Join ICF and help support federal energy leaders, national laboratories, and public-sector partners as they plan, evaluate, and implement the energy systems of the future. We are building a multidisciplinary team of energy professionals with backgrounds spanning: - Engineering - Economics - Policy - Power systems - Commercialization - Energy markets - Infrastructure - Data analytics - Industrial innovation If you bring expertise in one or more of these areas and are passionate about shaping the future of U.S. energy, we encourage you to apply. We welcome professionals with approximately 5–11 years of relevant technical, analytical, and consulting experience. Remote candidates within the United States are encouraged to apply. Preference may be given to candidates located near client facilities or with the ability to travel occasionally to support client engagement. Examples of Potential Work - Strategy / Policy / Markets - Analyze trends shaping U.S. energy security, industrial competitiveness, and grid modernization - Support the design and evaluation of federal energy programs, portfolios, and performance metrics - Conduct economic, regulatory, and policy analysis to inform investment and strategic decisions - Contribute to technology commercialization and technology-to-market strategies - Grid / Infrastructure / Power - Support transmission, distribution, grid resilience, and power sector infrastructure studies - Evaluate large-load, data center, and industrial electricity demand - Assess grid systems, energy infrastructure, and emerging energy technologies - Industrial / Supply Chain - Assess supply chains, critical minerals, manufacturing systems, water resources, and industrial infrastructure - Evaluate industrial competitiveness and infrastructure needs supporting the evolving energy economy - Modeling / Analytics - Perform market, economic, financial, and scenario analysis - Develop analytic tools, dashboards, and decision-support platforms - Conduct modeling, sensitivity, and uncertainty analysis using quantitative methods - Translate technical and analytical findings into clear and actionable insights Qualifications - Bachelor’s degree in engineering, economics, public policy, energy systems, finance, data science, or related field - 5+ years of relevant experience in one or more energy-related fields such as power systems, grid modernization, infrastructure, energy markets, industrial systems, emerging technologies, commercialization, energy economics, policy, or related domains - Experience applying analytical, technical, economic, modeling, or data-driven approaches to energy-related challenges - Experience supporting DOE, federal agencies, national laboratories, utilities, or related energy-sector organizations preferred Preferred Experience - Advanced degree (M.S., MPP, MBA, Ph.D.) - 8+ years of relevant professional energy experience including critical minerals/supply chain analysis, energy emerging technologies/water, grid modernization/resilience, energy security, transmission/distribution, infrastructure, and/or data centers - Experience working on federal R&D, energy infrastructure, or industrial innovation programs - Familiarity with energy market structures, regulatory frameworks, or grid systems - Experience with economic modeling, techno-economic analysis, or decision-support tools Pay Range The pay range for this position based on full-time employment is: $67,063.00 - $114,008.00
Role Description The Special Education Specialist partners with families of students who have Individualized Education Programs (IEPs) to ensure they feel informed, empowered, and confident navigating the special education process. This role provides individualized coaching, education, and ongoing support to help parents understand their rights, prepare for IEP meetings, and choose appropriate curriculum. The ideal candidate combines knowledge of special education processes with strong relationship-building skills, empathy, advocacy, and the ability to translate complex information into practical, family-friendly guidance. This role will involve virtual meetings and phone consultations across multiple time zones. Flexible scheduling may be required to accommodate parent availability. Your immediate impact will include: - Strengthening communication with families. - Ensuring timely, clear, and empathetic updates. - Proactively coordinating supports that address students’ unique needs within an at-home and virtual learning model. - Leading to stronger family partnerships, improved alignment across teams, and better student outcomes from day one. Qualifications - A professional with a strong understanding of Special Education procedures and a passion for supporting diverse learners in non-traditional learning environments. - A clear, compassionate communicator who builds trust and maintains strong relationships with families. - Highly organized, detail-oriented, and proactive in managing multiple priorities. - A collaborative team player who can synthesize information from multiple sources to support student success and ensure alignment. Requirements - Bachelor’s degree in Education, Special Education, Social Work, or related field. - 3+ years of experience working with students with disabilities or supporting families in educational settings. - Strong knowledge of the IEP process and special education regulations. - Excellent communication and interpersonal skills. - Experience as a special education teacher, case manager, or parent advocate. - Knowledge of IDEA, Section 504, and ADA requirements. - Experience facilitating meetings or coaching adults. - Ability to handle sensitive situations with professionalism and empathy. Benefits - Competitive salary and 401k plan + company matching opportunities. - Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, accident, STD/LTD, HSA, and FSA with dependent care. - Flexible Work Arrangement: Fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours. - Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work. - Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.
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PMP, Swift