Cyncly

Role Description This is a rare opportunity to build something from the ground up. As Cyncly's first Lead User Researcher, you will establish and shape the user research practice across our global product portfolio — defining the methodology, tooling, processes, and standards that will underpin how we understand and advocate for our users. You will work closely with the Head of UX Design and partner with product managers, designers, and engineers to embed research-led thinking at the heart of how we build. This is a hands-on role: you will be both practitioner and practice-builder. You will conduct research yourself across the full range of methods — generative, evaluative, quantitative, and strategic — while simultaneously laying the foundations for a team that can grow around you. Key Position Responsibilities Include - Establish the user research practice at Cyncly from scratch — defining frameworks, standards, workflows, and a research repository that the wider organisation can draw on. - Select, implement, and manage the research tooling stack (e.g., participant recruitment platforms, moderated/unmoderated testing tools, survey tools, and insight management systems). - Plan and conduct high-quality research across generative, evaluative, quantitative, and strategic methods — including user interviews, usability testing, surveys, concept testing, and Jobs-to-be-Done studies. - Translate research findings into clear, actionable insights that directly influence product strategy, roadmap decisions, and design direction. - Collaborate closely with the Head of UX Design, product managers, and designers to identify research priorities and integrate research into the product development lifecycle. - Champion a user-centric culture across the business, communicating the value of research and upskilling colleagues in research best practices. - Build and maintain a participant panel and relationships with customers across Cyncly's global markets. - As the team grows, help shape the research function — contributing to hiring decisions, mentoring junior researchers, and establishing a centre of excellence for user insight. Qualifications - A degree in a relevant field such as Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related discipline is preferred. Equivalent professional experience demonstrating the same depth of knowledge will equally be considered. - 5–8 years of user research experience, ideally within a B2B SaaS or enterprise software environment. - Proven ability to operate independently — with a track record of setting up or significantly scaling a user research practice. - Strong command of both qualitative and quantitative research methods: in-depth interviews, usability testing, surveys, JTBD frameworks, analytics interpretation, and concept testing. - Demonstrated experience selecting and implementing research tooling (e.g., Dovetail, UserZoom, Maze, UserTesting, Optimal Workshop, or similar). - Skilled at communicating research insights to diverse audiences — from design teams to senior leadership — with clarity and impact. - Comfortable navigating ambiguity and working in a fast-moving, growth-stage technology environment. - Experience working with globally distributed teams, with sensitivity to research across diverse cultures and user segments. - Strong stakeholder management and influencing skills — able to build trust and advocacy for research without formal authority. - Experience working in close partnership with UX design, product management, and engineering teams. Benefits - Flexible and autonomous work environment. - Supportive teammates and leaders committed to your growth. - Opportunities to embrace curiosity and welcome new ideas. - Encouragement to bring your authentic self to work.

Role Description Como Desenvolvedor Pl (C#), você irá contribuir ativamente no desenvolvimento e manutenção do nosso produto Promob. Você será responsável por contribuir com o desenvolvimento de sistemas robustos, escaláveis e de alta performance, além de colaborar com diversas áreas da empresa para entregar funcionalidades que atendam às necessidades dos usuários e melhorem a experiência geral com nossos produtos. Principais responsabilidades - Desenvolver sistemas e aplicações desktop em C# e .NET Core; - Ser capaz de se adaptar às situações e prioridades de mudanças; - Executar manutenção, evolução e otimização dos sistemas visando atender as necessidades do usuário e melhorar performance das aplicações; - Utilizar de forma eficiente ferramentas e práticas de DevOps para construir e implantar software; - Garantir qualidade do código, seguindo boas práticas de desenvolvimento e padrões estabelecidos pela equipe; - Realizar documentação técnica das tarefas implementadas; - Trabalhar bem em equipes dinâmicas e autônomas (Squads). Qualifications - Possuir perfil proativo, dinâmico e comunicativo; - Experiência com desenvolvimento Full Stack de aplicações desktop; - Conhecimento e experiência com C#; - Conhecimento em MongoDb e SQLServer; - Conhecimento em Azure DevOps. Requirements - Experiência com segmento moveleiro; - Experiência com testes unitários. Benefits - Plano de Saúde nacional Unimed (estendido aos seus dependentes); - Plano Odontológico nacional Unimed (estendido aos seus dependentes); - Alelo Tudo (você pode dividir o valor da melhor forma pra você, entre alimentação e refeição!); - Vale transporte; - Gympass; - ZenKlub e Plano de Saúde Pet (Guapeco); - Auxílio educação para Graduação, Pós Graduação | MBA | Mestrado | Doutorado, auxílio idiomas, acesso a plataformas de educação corporativa globais (como Linkedin Learning, Cyncly Academy) e ainda disponibilizamos de verba para treinamentos, cursos e workshops que estejam relacionados a sua área de atuação; - Convênio com o GNC Cinemas; - Convênios com farmácias e restaurantes próximos à empresa; - Convênios com instituições de ensino superior e escolas de idioma; - Day Off no mês do seu aniversário como presente; - Seguro de Vida Prudential; - Licença maternidade e paternidade estendida; - Equipamentos de trabalho fornecidos pela empresa; - PLR (Participação nos Lucros e Resultados) anual; - Cyncly Store - compras facilitadas para itens corporativos; - Break saudável: na nossa unidade de Caxias do Sul, você encontra frutas da estação à disposição, máquina de café e máquina de snacks. Temos uma ampla área de lazer com jogos de mesa e o nosso Hub Garden onde você pode relaxar e conversar com os seus colegas.

Role Description As a Customer Success Specialist (L1 Support), you will be the first point of contact for our customers, assisting with basic troubleshooting, handling inquiries, and providing solutions for technical issues. You will follow established procedures to resolve problems and escalate more complex issues to higher-level support. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for success in this role. - Offer comprehensive support via phone, email, chat and remote access to customers; - Provide technical support (hardware and IT/Server/Network related) to customers; - Work on the support task list in Zendesk; - Define, report and follow up on issues, and document solutions in Zendesk to keep track of history and statistics; - Report news or issues in team meetings or to the Team Leader; - Report product errors in internal tools in English; - Participate in team meetings and share knowledge and information. Qualifications - Ongoing or complete bachelor's degree in IT, Accounting, Mathematics or related fields; - Proven track record in a customer service role; - Accounting knowledge; - Experience with remote support tools; - Experience with CRM or ticket systems, preferably Zendesk; - Fluent English. Requirements - Polished and professional telephone etiquette; - Excellent written and verbal communication abilities; - Strong listening and interpersonal skills; - Friendly and approachable demeanor; - Customer-focused, with patience and resilience; - Effective problem-solving skills; - Dedicated and hardworking; - Capable of setting an example and embodying our values; - Ability to work independently and as part of a team, demonstrating strong teamwork qualities. Benefits - National Medical Health Plan (Unimed); - National Dental Assistance (Unimed); - Maternity & Paternity extension leave; - Life Insurance; - Meal/ Restaurant allowance (Alelo Tudo); - Home office allowance (if applicable); - Education Platforms and training funding; - Gympass, Zenklub (Health app) and Guapeco (Pet Plan); - Annual Profit Sharing Program; - Education allowance; - Day Off as a birthday gift; - Agreement with pharmacies, restaurants and theaters.

Role Description In this role, you will be responsible for supporting the organization’s security posture through proactive risk management, operational readiness, and process improvement initiatives. You will collaborate closely with cross-functional teams to ensure secure practices are embedded across IT operations, and you will contribute to the development and enforcement of security policies and procedures. The ideal candidate will have a strong understanding of cybersecurity principles, excellent communication skills, and a proactive approach to identifying and mitigating risks. This role offers the opportunity to work in a dynamic environment where your contributions directly impact the resilience and integrity of our digital infrastructure. Key Responsibilities - Work in a 24×7 operational environment, including night shifts, weekends, and holidays, as per roster. - Oversee identity and access management (IAM) operations, including user provisioning, role-based access control, privileged access reviews, and account lifecycle tasks such as unlocking, disabling, and multi-factor authentication resets. - Contribute to the development and enforcement of access policies and conditional controls to strengthen account security. - Support the implementation and monitoring of endpoint protection and threat detection tools to enhance organizational resilience. - Develop and maintain standard operating procedures (SOPs) for key security processes, including onboarding, offboarding, and access governance. - Participate in the rollout and enforcement of data protection policies to prevent unauthorized data exposure. - Respond to security-related service requests and incidents, ensuring timely resolution and compliance with internal controls. - Collaborate with cross-functional teams to support compliance initiatives, risk assessments, and internal audits. - Ensure continuous monitoring, response, and support for critical systems and services. - Participate in shift rotations and handovers with clear documentation of ongoing activities, incidents, and priorities. - Maintain high alertness and responsiveness during non-business hours, when risk exposure is higher. - Monitor, detect, and respond to security incidents or operational issues in real time. - Ensure timely escalation of high-severity incidents as per defined SLAs. - Maintain audit trails and documentation for all actions taken during shifts. Qualifications - Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent practical experience). - 3+ years of experience in IT with 2+ years of experience in information security is a must. - Solid understanding of cybersecurity principles, frameworks (e.g., NIST, SOC2), and best practices. - Experience with security tools such as SIEM, vulnerability scanners, endpoint protection, and identity management systems. - Familiarity with incident response, threat analysis, and risk assessment methodologies. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication skills, both written/verbal, with the ability to collaborate across teams. - Ability to manage multiple priorities in a fast-paced environment. - Experience working with ticketing systems and documenting security processes. Desired Skills - Incident detection and response. - Familiarity with security tools (e.g., SIEM, EDR). - Knowledge of ISO 27001, NIST, or similar frameworks. - Process-driven and detail-oriented. - Risk assessment and mitigation. - Strong analytical and problem-solving abilities. - Clear written and verbal communication. - Documentation and reporting proficiency. - Task and time management. - Commitment to continuous learning. - Maintain professionalism and decision-making consistency across all teams. - Be prepared to handle critical situations independently during off-hours. - Adhere to organizational policies, security guidelines, and operational procedures. - Ensure all actions during shifts are logged, traceable, and compliant with internal controls. - Support continuous improvement of shift processes and operational efficiency. Benefits - Expected salary range is $40,000 - $60,000 USD, depending on location, experience, and qualifications. - This role may also be eligible for additional compensation such as bonuses, commissions, or equity. - Comprehensive benefits package. Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.

Role Description Lead the strategic growth and revenue performance of Cyncly's largest enterprise accounts across EMEA and APAC. Drive sustainable revenue growth through effective sales leadership, accurate forecasting, enterprise account expansion, and cross-functional collaboration while running a high-performing enterprise sales organisation. Key Responsibilities - Sales Leadership & Revenue Growth - Own regional revenue performance and quota attainment across strategic enterprise accounts. - Drive consistent pipeline generation, progression, and conversion to deliver predictable revenue outcomes. - Identify risks and opportunities within the sales cycle and implement corrective actions to maximise performance. - Forecasting & Pipeline Management - Maintain a disciplined sales operating rhythm with accurate opportunity management and forecasting through Salesforce. - Ensure forecast reliability, pipeline health, and visibility of key opportunities to support business planning and decision-making. - Monitor sales performance against company objectives and pipeline KPIs. - Enterprise Account Development - Build executive-level relationships within key strategic accounts to drive customer retention, expansion, and long-term value creation. - Lead account growth planning for the organisation's largest enterprise customers, identifying new revenue opportunities and strengthening customer partnerships. - Oversee complex, high-value enterprise opportunities and critical manufacturing accounts. - People Leadership & Talent Development - Lead, coach, and develop a high-performing sales team through regular performance management, mentoring, and career development planning. - Foster a culture of accountability, collaboration, continuous improvement, and customer focus. - Support succession planning and talent growth through structured development programmes. - Cross-Functional Collaboration - Partner closely with Marketing, Product, Customer Success, and Business Unit leaders to drive enterprise growth initiatives. - Align sales priorities with broader organisational objectives and ensure effective execution of customer strategies. - Champion customer and market insights across the business. Success Measures - Revenue growth and quota attainment. - Forecast accuracy and pipeline quality. - Enterprise account expansion and customer retention. - Team performance, engagement, and development. - Strategic account growth and executive relationship strength. - Cross-functional alignment and execution effectiveness. Working for us At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us. Compensation In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $180,000 - $240,000 USD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.

Role Description We are looking for a personable, organized Customer Operations Specialist to serve as the first point of contact for our customers across phone and email. This role combines front-line service and support with billing assistance and training coordination, and is ideal for someone who enjoys variety, communicates clearly, and takes pride in keeping things on track. - Customer Service & Communication: - Answer inbound customer phone calls and email inquiries promptly and professionally, escalating complex issues to the appropriate teams when needed. - Document every customer interaction in Zendesk (or comparable ticketing system), track open items, and follow up to ensure timely resolution. - Surface recurring questions and issues to help improve self-service resources and reduce repeat contacts. - Billing & Account Support: - Assist customers with billing inquiries, including charges, invoices, payment status, and account balances. - Walk customers through the customer portal to add or update payment methods, troubleshooting issues as they arise. - Provide details on current products, pricing, and contract terms, and process changes such as adding or removing products, upgrades, downgrades, and cancellations in line with company policy. - Training Coordination & Calendar Management: - Maintain trainer calendars in Outlook, Zoom, and Calendly, ensuring meeting links, time zones, and availability are accurate and conflict-free. - Send Calendly scheduling links to customers so they can book their own training sessions, and provide confirmations, prep materials, and follow-up communications as needed. - Track attendance and feedback to support a smooth training experience. - Collaboration & Internal Support: - Work closely with sales, billing, training, and product support teams to ensure customer needs are met end-to-end. - Represent the customer’s perspective in internal discussions and support cross-departmental projects as assigned. Qualifications - Experience in a customer service or customer support role, including phone and email support. - Hands-on experience with a help desk or ticketing system such as Zendesk, Freshdesk, or ServiceNow, including triage, tagging, and reporting basics. - Working knowledge of Outlook, Zoom, and Calendly (or similar scheduling tools). - Comfort handling billing-related conversations, including payment methods, contract details, and cancellations. - Proficiency with Microsoft Office and the ability to learn new web-based tools quickly. - Strong written and verbal communication, attention to detail, and ability to manage multiple open items independently. Requirements - Experience with Salesforce or a comparable CRM platform. - Experience using Microsoft Copilot or other AI tools to support day-to-day work. - Experience supporting a SaaS or subscription-based business model. - Background in scheduling, training coordination, or operations support. - Familiarity with customer portals or self-service billing platforms (e.g., Stripe, Chargebee, Recurly). - Experience de-escalating difficult customer conversations with empathy and professionalism. Benefits - Flexible and autonomous work environment. - Support from teammates and leaders committed to your growth. - Opportunities to collaborate, challenge each other, and share knowledge.

Role Description This role is responsible for leading the Contract ERP Professional Services team. This includes: - Leading client engagements - Managing escalations and cross-functional teams - Forecasting and managing financial results including backlog - Hiring and developing talent - Delivering complex projects on time and within budget The candidate needs to be skilled in: - Client relationship management - Strategic planning - Resource hiring and development - Process improvement - Financial management - Ensuring high customer satisfaction The candidate should have a proven ability to align business objectives with service delivery while driving operational efficiency and team performance. Qualifications - 5+ years in ERP implementation or consulting - 3+ years in a leadership role - Experience with Microsoft Dynamics 365 Business Central or NAV - Strong client-facing and stakeholder management skills Requirements - Consistent project delivery success and predictability - High team performance and engagement - Strong utilization and margin performance - High customer adoption and satisfaction - Scalable and repeatable implementation practices Skills & Competencies - Leadership and team development - ERP consulting and solution architecture - Project and budget management - Strategic thinking and problem-solving - Client relationship management - Change management - Risk assessment and mitigation - Strong written and verbal communication skills - Confident in personal skills and decision-making - Strong professional presence - Comfortable with public speaking and client-facing interactions - Ability to manage multiple projects in a fast-paced, rapidly changing environment - Strong time-management skills with the ability to meet deadlines - Highly organized and detail-oriented - Ability to travel as needed Benefits - Expected salary range: $100,000 - $165,000 USD, depending on location, experience, and qualifications - Eligibility for additional compensation such as bonuses and commissions - Comprehensive benefits package Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.

Role Description We’re looking for a driven Sales Development Representative (SDR) to join our high-performing sales team at Cyncly. This role is 100% outbound and focused on generating new opportunities by connecting with prospects in the Kitchen & Bath and Flooring industries. You’ll work closely with our Account Executives to fill the pipeline with qualified demos that lead to new customers. Our newest offering is a strategic extension of Cyncly’s trusted design software, giving you the chance to bring a new product category to an existing customer base that already values what we do. What You’ll Do - Prospect into targeted accounts in the Kitchen & Bath and Flooring verticals through outbound calls, emails, and LinkedIn outreach - Research accounts and identify key decision-makers to build high-quality prospect lists - Craft personalized outreach messages to generate interest and secure booked and attended demos - Collaborate closely with Account Executives to ensure smooth handoff of qualified opportunities - Track activities and results in Salesforce, using tools like Salesloft and Gong to improve efficiency and effectiveness - Consistently meet or exceed monthly goals for booked and attended demos Qualifications - Previous SDR experience is preferred but not required — we value work ethic and drive above all else - Strong written and verbal communication skills - Highly organized and able to manage multiple outreach sequences at once - Comfortable with outbound calling and motivated by hitting and exceeding goals - Familiarity with Salesforce, Salesloft, and Gong is a plus - Self-starter who thrives in a fully remote environment Benefits - Expected salary range is $52,500 USD, depending on location, experience, and qualifications - Role may be eligible for additional compensation such as bonuses, commissions, or equity - Comprehensive benefits package Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.

Role Description As a Mozaik Trainer, you will play an essential role in supporting our customers through both structured training and responsive help desk assistance. This position is approximately 50% customer training and 50% help desk support, making it ideal for someone who enjoys teaching and troubleshooting in equal measure. A comprehensive understanding of the cabinet design and manufacturing process is essential for this role. This is a remote position with occasional travel required for trade shows and customer site visits. - Conduct introductory training sessions for all new Mozaik customers. - Deliver one-on-one online training tailored to customer workflows and skill levels. - Record and share screen-captured video responses to help desk questions when appropriate. - Assist customers through the onboarding and adoption process of Mozaik Software. - Provide help desk support by phone, email, and online meetings. - Answer incoming calls ranging from pre-sales inquiries to advanced technical support. - Represent Mozaik at trade shows and events, engaging with potential and existing customers. - Conduct occasional on-site training or implementation at customer locations. Qualifications - Minimum one year of experience using Mozaik Software (preferred). - Direct experience in the cabinet/joinery industry (required). - Knowledge of CNC cabinet manufacturing machinery (preferred). - Strong communication skills to effectively train and support customers. - Experience using tools such as Zoom, Microsoft Teams, and CRM systems (preferred). - Proficiency with technology and remote collaboration tools (preferred). Requirements - Adaptable and organised: able to manage multiple priorities and switch between tasks as needed in a fast-paced environment. - Positive attitude with a willingness to take initiative and help wherever needed. - Self-motivated with the discipline to work independently from home. - Team-oriented and able to collaborate effectively across departments. - Professional and customer-focused in all interactions. - Strong analytical and problem-solving skills. Benefits - Flexible and autonomous work environment. - Support from teammates and leaders committed to your growth. - Encouragement to bring your authentic self to work.

Role Description This is a rare opportunity for a seasoned enterprise seller to own a strategic territory, build pipeline from scratch, and close complex, multi-product deals with senior executives at some of North America’s most prominent companies. You will operate as the primary commercial owner across the full sales cycle — from initial outreach and executive engagement to deal architecture, negotiation, and close — while collaborating across Cyncly’s matrix of internal stakeholders to deliver the right solution for each customer. What You Will Do - Pipeline Generation & New Logo Acquisition - Proactively build and manage a robust pipeline of new logo opportunities through outbound prospecting, network activation, and partnership with Marketing and SDR teams. - Own the full sales cycle — from first contact through discovery, solution design, commercial negotiation, and signed contract. - Identify, engage, and build trust with C-suite and senior executive buyers, positioning Cyncly as a strategic platform partner rather than a point solution vendor. - Consistently meet or exceed annual new logo and revenue targets. - Strategic Selling & Deal Architecture - Conduct deep discovery to understand each prospect’s strategic priorities, KPIs, operational pain points, and decision-making structure. - Architect multi-product, multi-year solutions from Cyncly’s portfolio that address measurable business outcomes — not just feature requirements. - Build compelling, insight-led business cases and executive-level presentations that connect Cyncly’s value to the customer’s strategic agenda. - Navigate complex, multi-stakeholder buying processes with precision and discipline, maintaining deal momentum throughout long cycles. - Drive account expansion within newly acquired logos by identifying upsell and cross-sell opportunities and partnering with Customer Success to ensure strong adoption. - Internal Collaboration & Leadership - Work effectively in a matrix environment, orchestrating internal resources including Solutions Engineering, Product, Marketing, Divisional GMs, Finance, and Revenue Operations to advance deals and deliver winning proposals. - Partner with Solutions Engineering to design and deliver compelling demos and proof-of-concept engagements tailored to each prospect’s environment. - Provide accurate and timely pipeline forecasting in Cyncly’s CRM, maintaining data hygiene and deal-level transparency for leadership. - Serve as a trusted voice of the customer internally, feeding market insights and competitive intelligence back to Product and Marketing teams. - Contribute to the development of scalable go-to-market plays, sales collateral, and best practices that elevate the broader sales organisation. Qualifications - 7+ years of enterprise SaaS sales experience, with a demonstrable track record of consistently exceeding quota in a new logo or hunter role. - Proven ability to close complex, multi-stakeholder deals in the $250K–$2M+ ACV range. - Experience selling into senior executive and C-suite audiences, with the gravitas and credibility to command those conversations. - Background in industries such as retail, manufacturing, interior design, construction, or related verticals is highly advantageous. - Experience working with and selling portfolio/platform solutions — not single-product — is strongly preferred. Skills & Capabilities - Exceptional strategic selling skills — you think in business outcomes, not features, and you can connect a prospect’s KPIs to a commercial solution with confidence and clarity. - Strong executive presence and communication skills, both written and verbal; you are as comfortable on a whiteboard with a CFO as you are running a product demo. - High proficiency in consultative selling methodologies (e.g. MEDDIC, MEDDPICC, Challenger, Command of the Message, or equivalent). - Demonstrated ability to operate and lead cross-functionally within a matrixed organisation, influencing without authority. - Disciplined pipeline management and forecasting habits, with proficiency in Salesforce or equivalent CRM platforms. - Self-starter with a genuine hunter mentality — you are energised by building something from the ground up, not inheriting a warm book of business. Benefits - Expected salary range is $100,000 - $150,000 USD, depending on location, experience, and qualifications. - This role may also be eligible for additional compensation such as bonuses, commissions, or equity. - Comprehensive benefits package. Equal Opportunity Employer Statement Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.