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Role Description Join Page Vault as a Product Engineer on our Stencil Team, where you'll design, build, and maintain innovative web capture tools that serve the legal industry. This role offers an exciting opportunity to work on complex front-end and back-end challenges, delivering features that directly impact how legal professionals gather and preserve online evidence. You'll work closely with customers, designers, and other engineers to create reliable, high-quality software solutions that push the boundaries of web capture technology. Responsibilities - Develop and maintain core components of the Stencil platform, ensuring reliability, scalability, and performance. - Contribute to design discussions and code reviews to maintain high code quality and best practices. - Identify technical challenges and implement solutions to enhance product robustness and user experience. - Collaborate with External Customers and Internal Teams to guide product decisions. Qualifications - Proven experience in full-stack development with strong skills in JavaScript, TypeScript, and relevant frameworks. - Strong problem-solving skills and the ability to work effectively in a remote, collaborative environment. - Proven experience in leading the development of complex, end-to-end features (beyond incremental enhancements and refactoring) that have a clear and measurable impact on the product. - High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped. - Familiarity with AI-assisted development tools like Claude Code, Cursor, or similar, and hold well-formed views on optimizing their use. - Product-focused mindset: deeply invested in user experience, performance, and polish, and ready to challenge decisions when something doesn’t feel right. - For applicants at the senior and staff levels, proven experience in leading projects spanning multiple quarters, mentoring engineers, and shaping technical strategy is essential. Requirements - Fully remote work, with two or three in-person team meetups each year. Benefits - Competitive compensation. Target range is $150,000 - $180,000. - Flexible PTO, unlimited sick days, and paid parental leave for all parents. - Medical, dental, and vision insurance, plus a 401(k) with employer contribution.
AppGate is a leading cybersecurity company and pioneer in the Zero Trust Network Access (ZTNA) market focused on providing cutting-edge solutions that protect organizations from evolving threats. Our mission is to support the warfighter, the national security community, and critical infrastructure by providing trusted access that ensures mission success.
Role Description We are looking for a Forward Deployed Engineer (FDE) to work directly with customers to design, implement, and operationalize technical solutions that solve high-impact business and security challenges. This role combines software engineering, systems integration, customer engagement, and solution architecture. As an FDE, you will operate at the intersection of engineering, product, and customer success. You will work closely with enterprise customers to understand their environments, deploy and customize solutions, integrate with complex infrastructures, and help shape product direction based on real-world feedback. This is a highly cross-functional role ideal for engineers who enjoy solving ambiguous problems, working directly with customers, and delivering measurable outcomes in fast-moving environments. Key Responsibilities - Customer-Facing Engineering - Partner directly with customers to understand technical requirements, workflows, and operational objectives. - Design and implement tailored technical solutions in customer environments. - Lead deployments, integrations, proof-of-concepts, and production rollouts. - Troubleshoot complex technical issues across infrastructure, networking, identity, APIs, and cloud platforms. - Translate customer challenges into scalable technical solutions. - Solution Development & Integration - Build scripts, automation, integrations, and lightweight applications to extend platform capabilities. - Develop APIs, connectors, and workflow automations. - Integrate with enterprise systems such as IAM, SIEM, endpoint management, cloud providers, and DevOps tooling. - Contribute reusable deployment patterns, templates, and tooling. - Cross-Functional Collaboration - Work closely with Product, Engineering, Sales Engineering, Customer Success, and Support teams. - Provide product feedback based on customer needs and field experience. - Influence roadmap priorities through direct customer insights. - Document implementation best practices and operational runbooks. - Technical Leadership - Serve as a trusted technical advisor to customers. - Lead technical workshops, architecture reviews, and onboarding sessions. - Mentor customers and internal teams on deployment best practices. - Drive operational excellence and long-term customer success. Qualifications - Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent practical experience. - 3+ years of experience in software engineering, solutions engineering, systems engineering, DevOps, or related technical roles. - Strong experience with APIs, scripting, and automation. - Experience with cloud platforms such as AWS, Azure, or Google Cloud. - Strong understanding of networking, authentication, and enterprise infrastructure. - Experience troubleshooting distributed systems and production environments. - Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. - Strong problem-solving skills and ability to work independently in ambiguous environments. - Willingness to travel occasionally to customer sites if required. Preferred Qualifications - Experience working in customer-facing technical roles. - Experience with cybersecurity, zero trust, identity, or access management platforms. - Familiarity with Kubernetes, Docker, Terraform, or infrastructure-as-code. - Experience with Python, Go, JavaScript, or similar programming languages. - Knowledge of enterprise security architectures and compliance frameworks. - Experience working in fast-paced startup or high-growth environments. Technical Skills - Preferred experience in several of the following areas: - REST APIs and API integrations - Python, Bash, Go, or JavaScript - Linux administration - Networking protocols and troubleshooting - SSO, SAML, OAuth, OpenID Connect - Cloud infrastructure and automation - CI/CD pipelines - Kubernetes and container orchestration - Infrastructure-as-Code tools - Logging, monitoring, and observability platforms - Security and identity platforms Compensation 160K Annually What Success Looks Like - Customers successfully deploy and operationalize solutions quickly. - Technical integrations are reliable, scalable, and maintainable. - Customer feedback directly improves product capabilities. - Complex implementation challenges are resolved efficiently. - Strong relationships are built with customer technical stakeholders. Why Join Us - Work on high-impact technical problems with enterprise customers. - Collaborate with product and engineering teams to influence platform direction. - Operate in a highly technical and customer-centric environment. - Gain exposure to modern cloud, security, and infrastructure technologies. - Be part of a fast-moving team focused on innovation and customer success. Company Description AppGate is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Role Description M0 is seeking an Issuance Engineering Lead who will play a fundamental role in shaping the future of our organization. As Issuance Engineering Lead, you will own the smart contract and backend systems that power M0 stablecoin issuance across EVM and non-EVM chains (Solana and others). You will lead and build out the team responsible for making issuance fast, safe, and capital-efficient — from on-chain programs to the backend systems, APIs, and UIs that sit on top of them. The ideal candidate is a self-driven engineering lead with strong ownership instincts and a bias for action, equally comfortable in EVM and non-EVM environments, who brings substantial expertise across blockchain applications and infrastructure and thrives in fast-paced settings. Key Responsibilities - Build and lead a high-caliber engineering team delivering on-chain programs and backend services. - Architect and ship smart contracts across EVM and non-EVM chains (Solana and others) with a high bar for precision and safety. - Mentor engineers and set the technical direction for the issuance stack. - Drive code and design reviews, raising the quality bar across the team. - Prepare codebases for third-party audits with comprehensive tests, invariants, AI-assisted review, and fuzz testing harnesses. Qualifications - 7+ years of software engineering experience shipping production DeFi and backend systems. - 2+ years leading engineering teams, or a clear track record suggesting you’ll pick it up quickly. - Proven history of deploying and maintaining complex, high-precision on-chain systems in production. - Production experience writing backend systems in Rust. - Solid Solidity and EVM development experience, combined with strong familiarity with the SPL Token program, Token-2022, and Associated Token Accounts. - Experience with cross-chain messaging and bridging protocols — Wormhole NTT, LayerZero, Hyperlane, or Chainlink CCIP. Nice to Have - Prior experience at a high-growth digital assets company or DeFi protocol — ideally one handling stablecoin issuance, lending, or RWAs. - Experience with security tooling and audit workflows for EVM and non-EVM chains (Solana and others). - AI-curious and fluent — uses modern AI tooling to move faster and ship better. - Open-source contributions to on-chain programs, SDKs, or developer tooling. - Degree in computer science or a related field. Benefits - Global team and flexibility: Join a truly global team with the flexibility to work remotely or from one of our hubs in NYC or Berlin. - Health and wellness: Enjoy comprehensive healthcare insurance coverage as well as a wellbeing allowance and gym membership to support your physical and mental health. - Customizable IT setup: Tailor your workspace with access to top-notch IT equipment. - Professional development: Benefit from an annual development budget to enhance your skills and grow professionally, including opportunities to participate in conferences and on-site company events worldwide.
Role Description We are seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact center solutions on AWS. The ideal candidate will have strong expertise in Amazon Connect, AWS services, and programming skills to deliver seamless, intelligent, and scalable customer engagement solutions. - Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. - Build Call flow designs and integration to backend systems using application program interfaces (API). - Manage NICE BU and provide input into solution design, and optimization for network solutions. - Provide routing design and implementation for contact center technology. - Cooperate with the Architecture team to design, develop, and deploy APIs, and consume APIs. - Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise. - Coordinate issue communication and resolution with multiple other tech teams in the event of a problem. - Review support tickets with agency leadership and oversee any support questions from other team members that might be working on one of those agencies’ tickets. Qualifications - 2+ years of hands-on experience designing and building Amazon Connect contact flows with DynamoDB, Lambda, and Lex Bots. - Proven expertise in Amazon Connect, including portal widget integration, CRM integration, chatbot development, email, and SMS solutions. - Strong experience in call routing design (routing profiles, queues, callbacks, emergency messaging, and dynamic business hours/holiday routing). - Skilled in building AWS Lambda-based custom logic for enhancing contact center operations. - Proficiency in Python, Node.js, or Java with AWS Lambda API integration. - Familiarity with version control tools (GIT, GitHub, TFS). - Experience with CI/CD tools such as Terraform, CloudFormation, or GoCD. - Strong problem-solving, debugging, and troubleshooting abilities. - Excellent communication and collaboration skills with cross-functional teams and stakeholders. Requirements - Experience in contact center environments (e.g., Genesys, Avaya, Cisco, etc.) - Nice to have. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Title: Sr Industrial Engineer Location: Eden Prairie United States Requisition number: 2364557 Job category: Business & Data Analytics Primary location: Eden Prairie, MN Overtime status: ExemptTravel: No Job Description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Sr Industrial Engineer understands the principles of statistical quality control, innovative ways to understand business intelligence, basic project management skills, and leading organizational change. You will bring your working knowledge of time studies, processing mapping, statistical modeling, and inferential statistics. You will get to help grow and develop our process engineering team into industry leaders in the healthcare field. Location: You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis, Connecticut or Washington, D.C. area, you will be required to work in the office for a minimum of four days per week. Hours: Monday - Friday, 8:00AM-5:00PM, flexibility with schedule once training is completed. Primary Responsibilities: - Lead end‑to‑end business process management activities, including reviewing, designing, controlling, and continuously improving operational processes. - Drive customer readiness and implementation efforts by leading cross‑functional project teams; diagnose process improvement opportunities and develop solutions using process excellence, industrial engineering, Six Sigma, and related methodologies. - Apply industrial engineering fundamentals, advanced statistical modeling, and emerging technologies to develop practical, data‑driven solutions that improve efficiency, quality, and scalability. - Partner with leadership to define project strategies, develop project plans, and perform cost‑benefit analyses to ensure successful execution of process improvement initiatives. - Provide analytical support to define business requirements, functional specifications, design criteria, and testing approaches for process, technical, and analytical projects. - Serve as a subject‑matter expert on productivity measurement, including standard time development, work studies, work sampling, and performance measurement methodologies. - Use statistical and quantitative methods to evaluate account‑level operational performance, forecast demand, and determine staffing and capacity requirements. - Analyze and improve workflows by evaluating process maps and flowcharts, identifying inefficiencies, and recommending enhancements to workflows, procedures, technology, and tools. - Demonstrate working knowledge of statistical quality control, business intelligence concepts, and basic project management, and actively support organizational change initiatives. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications - Bachelor's degree or equivalent experience; degree preferred in Industrial Engineering, Systems Engineering or Engineering/Mathematics - 5+ years of experience in applying industrial Engineering fundamentals including time and motion studies (stopwatch or fixed motion) - 3+ years of experience with documenting processes, process mapping, creating and deploying process documentation standards, and process documentation governance procedures - 3+ years of experience applying statistical methods - Intermediate or higher level of proficiency with Microsoft Excel, Visio and PowerPoint Preferred Qualifications - Master's Degree or MBA - Experience in Agile - Experience with capacity planning - Experience managing multiple, simultaneous projects - Experience with data mining methods, statistical modeling, and optimization techniques - Experience applying industrial engineering fundamentals in a service industry - Experience as a change agent with demonstrated transformations in the process engineering domain - Excellent communication, time/project management, problem solving, organizational, and analytical skills - All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN
Shipt offers a membership-based marketplace for grocery orders and delivery services. The company launched its app in 2014 with a mission to simplify people’s
Title: Senior Engineer - Search Location: Birmingham, AL, Minneapolis, MN, San Francisco, CA Job Description: Full time job requisition id R4221 Impact Shipt is on the lookout for a Senior Engineer in the Search team. Your day-to-day will involve designing, developing, and deploying multi-region, high-performance search services using Golang, Elasticsearch, Kafka, and GCP alongside a collaborative, cross-disciplinary team. You will take a high degree of independent ownership over our production search services—driving search relevance and tuning ranking algorithms to directly ship real-world products to customers nationwide. What You’ll Need to Be Successful - 4 years of minimum software development experience, demonstrating the ability to independently design, deploy, and maintain scalable microservices and REST APIs without requiring technical hand-holding. - Proven success leading large-scale information retrieval projects—specifically involving e-commerce search relevance, query understanding, and autocomplete functionality—utilizing Lucene-based engines like Elasticsearch, Open Search, or Solr. - Hands-on experience resolving system bottlenecks, including identifying and improving poor-performing code and database queries in distributed, multi-region architectures using Golang, Ruby, or Python, alongside Postgres, DynamoDB, and Redis. - A strong background in system architecture, utilizing SOLID principles and functional/object-oriented paradigms to build highly persisted data models and asynchronous messaging pipelines with Kafka or similar queuing technologies. - Demonstrated technical leadership, showing a track record of autonomously monitoring complex production environments, driving implementation decisions through metrics, and actively mentoring other engineers. Skills & Education This list includes key skills used in this job but is not inclusive of all skills needed for the role. Apache Kafka, ElasticSearch, Go Programming Language, Search Relevance Bachelor's Degree or equivalent experience | Required Work Arrangement Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role. About Shipt Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities. At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law. For technical interviews, Shipt uses an online coding platform. In the event you may need a reasonable accommodation to use the online coding platform, please connect with your recruiter. Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
Formed in 2015 via the merger of Accuvant and FishNet Security, Optiv is a leading cybersecurity solutions provider serving clients across multiple industries.
Role Description This position will be fully remote and can be hired anywhere in the continental U.S. Our Advanced Fusion Center Identity practice runs and improves clients’ SailPoint ISC/IIQ programs day-to-day. As a Sr. Sailpoint Engineer, you will handle escalations from Tier 1, stabilize and optimize production, and drive small/medium enhancements. The Sr. Sailpoint Engineer will keep identity lifecycle, access requests, certifications, and policy enforcement humming— with operational discipline, measurable SLAs, and crisp client communication. CyberArk and Okta integrations are nice-to-have. How you’ll make an impact - Keep Sources, Identity Profiles, Access Profiles, Entitlements, Roles, Lifecycle events, Access Requests, Approvals, and Certifications healthy and on-schedule. - Build and optimize workflows, transforms, and policies (SoD, RBAC) in IIQ and ISC. - Monitor and resolve aggregations, account correlations, provisioning failures, and campaign anomalies; tune schedules and thresholds. - Maintain and troubleshoot Virtual Appliance (VA) health, connector upgrades, and connectivity (e.g., AD/Entra, HRIS, SaaS apps, databases). - Build and maintain Workflows (low code), Transforms, policies (SoD, separation of function), and request/catalog items. - Run monthly health checks and deliver operational reports (KPIs, trendlines, incidents, changes, and risk/compliance signals). - Act as escalation for Tier 1: triage, contain, and restore; perform root cause analysis and implement durable fixes. - Create and improve runbooks/SOPs; automate recurring fixes and checks. - Plan and execute low-risk changes (connector tuning, attribute mappings, workflow edits, catalog updates) within ITSM guardrails. - Contribute to release readiness: sandbox validation, UAT coordination, deployment notes, and rollback plans. - Translate operational signals into clear actions for client IAM owners and app teams. - Advise on access modeling (Access Profiles vs. Roles), campaign design, and birthright vs. requestable access. - Provide backlog intake sizing for Tier-3/architecture where code or complex redesigns are required. - Okta/Entra ID Integration experience: Govern downstream via SCIM/API targets; align joiner/mover/leaver flows; validate group/entitlement posture. - CyberArk (PAM) Integration experience: Support governance integrations (e.g., safe/platform entitlement visibility, request/approval via SailPoint); assist with out-of-band privilege variance findings and clean-up campaigns. - Feed events and metrics to SIEM/SOC (webhooks/API), enrich tickets with context, and contribute to correlation use-cases (e.g., excessive privilege anomalies, orphan/rogue accounts). - Partner with compliance teams on attestation evidence, control testing cadence, and audit responses. Qualifications - 5+ years of verifiable IAM operations/consulting experience, with at least 2 years hands-on in SailPoint IIQ and ISC in production. - Recent (≤12 months) hands-on experience with SailPoint ISC/IDP in a production setting. - Proven Tier-2 ownership of aggregations, correlation, provisioning, certifications, workflow/transform tuning, catalog & access model hygiene, and VA/connector health. - Solid grasp of identity lifecycle (joiner/mover/leaver), request/approval patterns, SoD policy design, and RBAC in large, distributed environments. - Comfortable with logs, metrics, and MTTR/SLAs; can turn noisy failures into stable automation. - Strong written/verbal communication—clear incident timelines, executive-level status, and precise change plans. - Familiarity with Entra ID/AD, HR sources, and common SaaS targets from an IIQ connector perspective. - SailPoint IIQ (Workflows, Access Requests, Certifications, Identity & Access Profiles, Transforms, Policies, Reports). - Virtual Appliances, connector logs, account activity, and provisioning task views. - ITSM (ServiceNow/Jira), Confluence/knowledge base, basic API tooling (Postman/Curl) for IIQ v3 endpoints. - Basic scripting for ops automation (PowerShell or Python) and CSV/data fixes where appropriate. - Okta (governance targets via SCIM/API; SSO basics helpful but not the focus) - preferred. - CyberArk governance integration (safe/platform entitlement visibility and request flows) - preferred. - Cloud platforms (AWS/GCP) as identity sources/targets - preferred. - Security/compliance context: SOC 2, SOX, HIPAA, PCI; evidence packaging for audits - preferred. - Certifications (SailPoint, Microsoft, ISC²) - preferred. Benefits - A company committed to our inclusive value through our Employee Resource Groups. - Work/life balance. - Professional training resources. - Creative problem-solving and the ability to tackle unique, complex projects. - Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. - The ability and technology necessary to productively work remotely/from home (where applicable).
DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Role Description The L3 Support Engineer for VMstore products serves as the highest level of technical escalation between Customer Support and Engineering. This role is responsible for diagnosing, resolving, and preventing complex customer issues related to VMstore products, often under high-pressure situations. When possible, the L3 Support Engineer provides solutions independently without engaging development teams, while also advocating for customer needs when engineering involvement is required. This position requires deep technical expertise in VMstore technologies, enterprise data center architectures, high availability (HA) and Linux-based systems. Key Responsibilities - Escalation & Issue Resolution - Act as the primary escalation point from Support to Engineering when customer issues cannot be resolved at lower support levels. - Perform deep technical analysis to identify root causes and provide timely, effective solutions whenever possible without engaging development teams. - Collaborate closely with Engineering when product defects or architectural changes are required, ensuring clear and actionable problem statements. - Product & Technology Expertise - Maintain strong hands-on familiarity with VMstore products, architecture, and deployment models, and understand their role within customer data centers. - Diagnose complex issues involving storage, compute, networking, and virtualization layers. - Enterprise Data Center & Cloud Technologies - Support and troubleshoot enterprise data center technologies with strict requirements for high availability, reliability, performance, and scalability. - Demonstrate strong familiarity with virtualization platforms, especially VMware, Platform9, and Hyper-V. - Understand strengths, weaknesses, and trade-offs of different cloud technologies and hybrid deployment models. - Customer Advocacy & Professionalism - Act as a strong advocate for customer needs within the organization, ensuring customer-impacting issues receive appropriate visibility and prioritization. - Maintain a high level of professionalism and clear communication in all customer interactions, particularly under high-stress escalation scenarios. - Provide clear guidance, workarounds, and best practices to customers and internal teams. - Linux & Systems Expertise - Apply strong Linux system familiarity to troubleshoot and resolve complex product and customer environment issues. - Leverage experience with Linux-based product development and implementation methodologies, including debugging, instrumentation, and log analysis. - Demonstrate sensitivity to the balance between open-source and proprietary software in enterprise product environments. - Operational Excellence - Understand and support the availability, reliability, scalability, performance, and security requirements of a large, diverse customer base. - Participate in on-call rotations as agreed with the manager to support critical customer escalations and production incidents. Qualifications - Extensive experience supporting Linux-based enterprise products in customer-facing roles. - Background in Linux-based product development, testing, or systems engineering. - Familiarity with Linux scripting and ability to look through source code in multiple languages to trace the logic and cross reference with potential error messages during troubleshooting. - Strong troubleshooting skills across distributed systems, virtualization, storage, and networking. - Ability to perform source-level debugging to identify code regressions; triage defects to development teams or author direct code fixes submitted via formal code review into Git/Mercurial for hotfix and GA releases. - Ability to conduct workflow-level failure analysis by reconstructing customer use cases, timing sequences, and concurrency patterns to identify race conditions, metadata corruption, and edge-case behavior; recreate customer issues in a lab environment. - Ability to work independently while collaborating effectively with Engineering and Support teams; manage complex Level 3 escalations involving distributed filesystem integrity, kernel core dump analysis, and multi-source log correlation across large-scale enterprise storage environments. - Excellent written and verbal communication skills, with the ability to explain complex technical issues clearly to executive level stakeholders. Preferred Qualifications - Strong hands-on expertise with VMstore products or similar enterprise storage/virtualization platforms. - Experience supporting large-scale, mission-critical customer environments. - Familiarity with hybrid cloud and multi-cloud architectures. - Deep understanding of HA/DR architectures and enterprise data center operations. - Proven experience with VMware, Platform9, and/or Hyper-V virtualization technologies. - Hands-on experience with synchronous and asynchronous replication solutions, including their design trade-offs, performance implications, and use in HA and DR architectures. Work Requirements - Availability to work on-call rotations as required and agreed with the manager. - Ability to remain calm, professional, and solution-focused under pressure. Company Description Join our dynamic and driven team, where engineering excellence is at the heart of everything we do. We seek individuals who love to challenge themselves and are fueled by curiosity. Here, you'll have the opportunity to work across various areas of the company, thanks to our flat organizational structure that encourages hands-on involvement and direct contributions to our mission. Leadership is earned by those who take initiative and consistently deliver outstanding results, both in their work ethic and deliverables, making strong prioritization skills essential. Additionally, we value strong communication skills in all our engineers and researchers, as they are crucial for the success of our teams and the company as a whole. Interview Process After submitting your application, one of our recruiters will review your resume. If your application passes this stage, you will be invited to a 30-minute interview during which a member of our team will ask some basic questions. If you clear the interview, you will enter the main process, which can consist of up to four interviews in total: - Coding assessment: Often in a language of your choice. - Systems design: Translate high-level requirements into a scalable, fault-tolerant service (depending on role). - Real-time problem-solving: Demonstrate practical skills in a live problem-solving session. - Meet and greet with the wider team. Our goal is to finish the main process in 2-3 weeks at most.
Kentro, formerly IT Concepts, Inc., is a mission-driven digital modernization and transformation firm founded in the early 2000s and headquartered in McLean, Vi
Role Description Kentro is seeking a remote Senior Integration Engineer to support our growing Endpoint Engineering organization, focusing on enterprise application packaging, endpoint integration, deployment engineering, and operational modernization across a complex endpoint ecosystem supporting Windows, macOS, and mobile devices. - Lead application packaging, testing, and deployment activities to ensure compatibility across enterprise endpoint environments. - Support application modernization initiatives, including conversion of legacy deployment formats to modern enterprise deployment technologies such as MSIX. - Partner with Endpoint Engineering teams to align application requirements with device baselines, configuration standards, endpoint security requirements, and lifecycle management processes. - Design, configure, and maintain Windows Autopilot deployment profiles and zero-touch provisioning workflows integrated with Microsoft Intune and Azure AD. - Support and maintain co-management configurations between MECM/SCCM and Microsoft Intune, including workload transition planning, policy management, and cloud-native endpoint modernization efforts. - Support release planning activities and deployment readiness efforts for new and updated enterprise applications. - Serve as an escalation resource for complex endpoint, deployment, and integration-related issues requiring advanced troubleshooting, root cause analysis, and platform-level diagnostics. - Collaborate with engineering teams to validate application compatibility, deployment sequencing, endpoint performance requirements, and operational readiness activities. - Support ongoing endpoint modernization initiatives and operational engineering activities across Windows, macOS, and mobile device environments. - Participate in operational touchpoints, deployment coordination efforts, engineering working sessions, and technical collaboration forums as required. - Contribute to process improvement initiatives focused on deployment consistency, operational efficiency, endpoint stability, and engineering standardization. Qualifications - Minimum of 10 years of relevant experience supporting Endpoint Engineering, Endpoint Management, Enterprise Integration Engineering, or Enterprise IT Operations environments. - Bachelor's degree in Computer Science, Engineering, Math, or equivalent. An additional 8 years of experience can be substituted for the degree requirement for a total of 18+ years of experience. - Hands-on experience designing, deploying, and managing enterprise endpoint environments utilizing Microsoft Intune and MECM/SCCM. - Strong experience supporting enterprise application packaging, deployment, testing, and integration activities within large-scale enterprise environments. - Experience supporting modern endpoint management and deployment technologies, including Windows Autopilot and co-management. - Proficiency with PowerShell scripting for deployment automation, endpoint configuration management, compliance remediation, and operational engineering support. - Working knowledge of endpoint lifecycle management, device configuration standards, deployment methodologies, and enterprise operational engineering practices. - Strong troubleshooting, analytical, and problem-solving skills. - Ability to communicate effectively across technical teams, operational stakeholders, and cross-functional engineering organizations. - Experience supporting structured operational processes within enterprise IT organizations and Agile or Scrum-based delivery environments. Requirements - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, and 401k with employer match. - Education reimbursement for certifications, degrees, or professional development. - Flexible opportunities for professional growth and networking. - Activities for team bonding, including virtual and in-person events. - Commitment to a positive workspace that fosters creativity and innovation.
General Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, General Dynamics has p
Title: Identity Management Engineer Location: Any Location / Remote Full Part/Time: Full time Job Req: RQ220544 Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: IT Infrastructure and Operations Job Qualifications: - Skills: Identity Management (IdM), Oracle Identity Manager (OIM), Role Based Access Control (RBAC), Single Sign-On (SSO) - Certifications: None - Experience: 5 + years of related experience US Citizenship Required: No Job Description: GDIT is seeking a Identity Management Engineer for our Healthcare General Ledger Accounting System (HIGLAS) program at the Centers for Medicare & Medicaid Services (CMS). Role Description: - Functional administration and maintenance of our 12c Oracle Identity Management application including Oracle Access Manager (OAM), Oracle Internet Directory (OID), and Oracle Identity Governance (OIG). - Provide support to and participate in IAM continuous monitoring activities including monitoring new and removed identities, access and permissions changes, privilege escalation, bot activity, and other related activities. - Support user access provisioning, authentication, and access management processes. - Actively participate in troubleshooting sessions for OIG/OAM in Prod and Non-Prod. - Develop and maintain system documentation, including standard operating procedures (SOPs) and configuration guides. - Having a strong affinity toward security-oriented practices - including coding, to avoid creating vulnerabilities. - Coordinate and collaborate with technical subject matter experts (SMEs) to ensure technical and operational security controls are operating as expected. Requirements/Experience: - 5+ years' experience in the Identity & Access Management domain. - Expertise in implementing, maintaining, and migrating OIG, OAM 12c components (WebLogic, OIM, SOA, BI, OAM, OAA, OARM), and OID 12c. - Strong Java coding skills with proficiency in OIG/OAM APIs (REST and Java APIs) for custom development of webpages, scheduled job deployments, automations. - Thorough understanding of authentication and authorization mechanisms, including Single Sign-On (SSO), Identity Federation, Multi-Factor Authentication (MFA), Entitlements, Security Assertion Markup Language (SAML), Open Authorization (OAuth), etc. - Extensive exposure to SSO integrations - designing and implementing SSO solutions using OOTB and custom options with OAM or other Identity tools. - Strong knowledge of identity and access management, role- and attribute-based access controls (RBAC/ABAC), segregation of duties, least privilege, privilege escalation, etc. - Hands on development experience with Scheduled jobs, Adapters, Event handlers, Notifications, plugins and custom connectors (ICF/CI), web pages (for custom page development). - Ability to troubleshoot, identify and resolve issues related to OIG/OAM in Prod, non-prod environments. - Strong understanding of SQL queries - ability to write custom queries to support custom functionalities, create reports, resolve any issues with existing SQL objects. - Experience with BI Publisher reports creation/updates/migration/maintenance. - Ability to manage multiple deliverables simultaneously, without impacting deadlines. It is critical for you to be a highly motivated contributor who can track items to completion without constant reminders. - Experience with LDAP directories (like OID, AD, etc.) and LDAP queries, and an ability to troubleshoot & resolve any issues (data or otherwise). - Experience with BI Publisher reports creation/updates/migration/maintenance. - Strong analytical, written, and verbal communication skills with the ability and comfort level to conduct presentations for existing customer audiences. Additional Qualifications: - Upgrade experience from FMW 12c to 14c - Knowledge of WebAuthn / FIDO2, device-level signaling, and other relevant Zero Trust identity functions. - Relevant identity and access management certifications (e.g., CIAM, CIGE, etc.). - Hands-on implementation experience with Oracle Access Manager (OAM) 12c - incl. WebGate config/deployment and SAML, OIDC, OAUTH protocols. - Experience in addressing audit requirements - specifically related to Certifications, user operations, access grants, request approvals, etc. - Knowledge of Splunk, including the ability to independently investigate any logs for relevant issues. .Location: Remote Clearance: Ability to pass CMS background check and meet the residency requirement for having resided in the US at least (3) three out of the last (5) five years. What GDIT Can Offer You: - Full-flex work week to own your priorities at work and at home, with core work hours Monday - Friday 9:00 AM ET - 3:00 PM ET - 401K with company match - Comprehensive health and wellness packages - Internal mobility team dedicated to helping you own your career - Professional growth opportunities including paid education and certifications - Cutting-edge technology you can learn from - Rest and recharge with paid vacation and holidays - Challenging work that makes a real impact on the world around you - Remote work #GDITFedHealthJobs The likely salary range for this position is $112,840 - $146,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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Python, Amazon IAM, AWS, GCP, SSO, Observability/Monitoring
