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Sales Operations Analyst

ISC2

Your future. Secured.

Sales Operations Manager3 hours ago

Full Time Remote SeniorTeam 201-500Since 1989H1B No Sponsor

Company Site LinkedIn

• Act as a liaison working with ISC2 Sales, Marketing, PMO, Legal, Finance and Professional Development teams • Process sales deliverables for the B2B, Direct Sales, Partnerships and Sponsorship Sales Team covering the NAR and LATAM regions • Reporting and Analysis of Data Quality and Reconciliation, Leads, Account Profiles, Pipeline, Sales Cycle, GTM metrics, eCommerce, and other reporting objects • Reporting and cleanup of data in the Salesforce system: identifying incomplete data, duplicates, etc • Supporting sales reps by communicating and assisting with completion of other department’s requirements forms, templates, etc • Performing project management of tenders and bidding processes within the specified region

Salesforce

View details: Sales Operations Analyst

United States

$68.5K - $75.2K / year

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Sales Operations Manager

Sumsub

The power of one verification platform

Sales Operations Manager5 hours ago

Full Time Remote LeadTeam 501-1,000Since 2015H1B No Sponsor

Company Site LinkedIn

Role Description We are now looking for a Sales Operations Specialist for the North America market to refine our communications with clients and build strong business relationships. Candidates may be based in different locations, provided they can work during US business hours and maintain sufficient overlap with the team's core working hours. - Managing accounts from onboarding to renewal - Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams) - Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick - Researching & identifying potential prospects based on strategy development aspects - Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects - Introducing clients to the new features and handling new feature releases Qualifications - Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/crypto - CRM pipeline management notion - Excellent communication and negotiation skills with strong attention to detail - Quick learner, ready to work in a fast-pacing and developing startup environment - Ambitious and willing to grow within a sales team - Responsible, detail-oriented, and self-organised Benefits - Remote-first, trust-based culture. - True flexibility in working hours. - Extra time off: your birthday is a holiday, plus 10 personal days each year, seven sick days without paperwork, and extra time for Christmas and New Year. - Work that matters: contribute to a secure, accessible, and inclusive digital world. - Fair and transparent compensation, benchmarked to the market. - Truly global work environment with teammates and customers from all over the world. - Growth built in with clear goals, open feedback, and personal development plans. - Team offsites to collaborate and recharge together. - Getting you set up with the necessary tools and hardware. - Friendly by design, promoting a human, open, and kind work culture. Company Description Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. - Over 4,000 clients including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo. - Committed to building a diverse and inclusive workforce.

View details: Sales Operations Manager

USA Timezones

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Sales & Client Operations Coordinator

Petra Brands

We build brands that move fast and scale globally.

Sales Operations Manager6 hours ago

Full Time Remote SeniorTeam 51-200Since 2017H1B No Sponsor

Company Site LinkedIn

• Client information collection - Quotation stage: collect complete specs from clients — product type, dimensions, materials, finishes (foil, emboss, spot UV, etc.), print colors, quantities per order, annual volume, dielines, ship-to address/port, target dates. Chase what's missing until the spec is 100% complete. - Sampling stage: collect final artwork files, confirm sample specs against the quote, collect shipping addresses, coordinate sample dispatch and delivery, track client feedback and approval/revision decisions. - Production stage: verify final artwork matches approved sample, confirm PO details, quantities, packing/carton requirements, labeling requirements, and shipping details before anything is released to the factory. • Client communication - Answer inbound client messages (email primarily) within agreed SLAs. - Send structured follow-ups when information is missing — polite, persistent, precise. - Follow our email conventions (subject format, CC rules) on every thread. - Draft status updates so clients always know where their project stands. • ERP & data hygiene - Log every meaningful client interaction in our ERP (comms log). - Keep order statuses, files, and specs current — artwork, dielines, spec sheets attached with correct file types. - Flag anything ambiguous or contradictory before it moves downstream — never guess. • China team liaison - Translate client requirements into clear, complete production-ready briefs for our internal quoting lead and factory team. - If you speak Chinese: communicate directly with the China team in Mandarin, and ensure nothing gets lost in translation between client English and factory Chinese. - Chase internal answers (pricing, lead times, feasibility) so client responses never stall.

ERP

View details: Sales & Client Operations Coordinator

Philippines

$800 - $1.5K / month

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Manager, Sales Enablement – Learning Design

Samsara

Pioneer of the Connected Operations Cloud

Sales Operations Manager10 hours ago

Full Time Remote LeadTeam 1,001-5,000Since 2015H1B Sponsor

Company Site LinkedIn

• Lead, coach, and grow a team of Learning Experience Designers and Content Developers, setting clear goals and development plans for each team member. • Develop the end-to-end execution plan for learning experiences and content, ensuring programs are engaging, scalable, and tied to measurable business outcomes. • Partner with sales leadership, enablement peers, and subject matter experts to translate skill and knowledge gaps into structured curricula and content. • Establish standards and best practices for instructional design, content development, and use of learning technology across the team. • Manage intake, prioritization, and delivery of learning and content requests, balancing speed with quality across multiple concurrent projects. • Measure the effectiveness of learning programs using data, and iterate designs based on results and field feedback. • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

View details: Manager, Sales Enablement – Learning Design

Alaska + 5 more

$96.1K - $129.2K / year

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Area Sales Operations Manager

Flix

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!

Sales Operations Manager22 hours ago

Full Time Remote LeadTeam 1,001-5,000

Role Description As an Area Sales Operations Manager at Flix, you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience. - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance. - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements. - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels. - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed. - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development. - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships. Qualifications - Excellent written and verbal communication skills with the ability to engage at various levels of management. - Highly organized, detail-oriented, and able to multitask in a fast-paced environment. - Strong problem-solving and decision-making skills, ensuring efficiency and compliance. - Experience with bus terminal operations is preferred but not required. - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization. - A proactive approach to improving regional operations, driving KPIs, and mitigating risks. Requirements - This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC. - Salary Range: $80,000.00 - $95,000.00 USD. Benefits - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care). - 401(k) Matching – 401(k) plan with up to 4% company matching contributions. - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval. - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families. - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary. - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services. - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service. - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year. - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year.

View details: Area Sales Operations Manager

United States

$80K - $95K / year

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Director, Sales Operations

Ametros

Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Sales Operations Manager1 day ago

Full Time Remote LeadTeam 51-200

Role Description The Director of Sales Operations is primarily responsible for leading and overseeing the success of the Sales Operations team by providing a high-level class of service to our clients and members on our various platforms. This position will communicate with various stakeholders and departments to ensure all client and/or member issues are handled appropriately and timely. - Provide strategic and operational leadership for assigned regions, driving achievement of organizational goals through effective leadership, operational excellence, and consistent execution of Sales Operations priorities. - Partner with Revenue Operations and peer Sales Operations to develop, align, and execute operational strategies that drive member conversion, revenue growth, service excellence, and a consistent stakeholder experience. - Serve as a strategic thought partner by providing operational insights, identifying emerging trends, and recommending solutions that support organizational objectives. - Foster a high-performance, accountable, and collaborative culture. - Direct the day-to-day activities of the assigned Sales Operations employees by planning work schedules to cover business hours, including weekends to meet business needs and quality metrics. - Champion enterprise-wide initiatives and ensure successful adoption of new processes, technologies, and operational standards within the assigned regions. - Coach Regional Managers to develop Account Specialists who lead with empathy, curiosity, and confidence, building meaningful relationships and delivering an exceptional experience that drives trust and conversion. - Maintain high levels of performance for Sales Operations metrics including call answer rate, call quality, referral turnaround time, and data input accuracy. - Manage assigned team workloads and adjust as necessary, including identifying needs for additional resources or process enhancements based on workload volume. - Ensure team members are driving the value of professional administration with their interactions with stakeholders. - Responsible for all facets of people management including coaching, performance evaluations and corrective actions, management administrative duties, recognition, and rewards. - Hire, train and coach new employees to facilitate high performance and productivity. - Measure team productivity to ensure alignment with department and company goals. - Create and leverage reporting and metrics for the department, including scorecards. - Conduct regular 1:1 meetings with team members to foster growth and professional development. - Handle escalation overflow, complex client inquiries, and resolving all problems while ensuring excellent customer service. - Recognition of work through reward and recognition platforms, success stories, and promoting sales contests. Qualifications - Ability to identify problems and think critically and strategically to implement solutions. - Strong written and verbal communication skills. - Subject Matter Expertise in Worker’s Compensation and Medicare Set Asides. - Proven success in leading teams to meet and exceed goals, through coaching, motivation, recognition, training, and development. - Strong history of building relationships internally and externally to the organization, including the ability to de-escalate situations with customers or clients. Requirements - H.S. Diploma or General Education Degree (GED) required. - Bachelor’s Degree in Arts/Sciences (BA/BS) preferred. - 8-9 years experience in a high volume inside sales or call center setting, with experience in directly managing or leading a team of representatives required. - Experience in tracking metrics and budgeting utilizing Power BI dashboards and Microsoft Excel, or other similar dashboards, applications, or technologies required. - Experience in Microsoft Office and Adobe applications required. Benefits - The estimated salary range for this position is $100,000USD to $113,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. - This position is eligible for incentive compensation.

View details: Director, Sales Operations

United States

$100K - $113K / year

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Sales Operations Analyst

Hewlett Packard Enterprise

Sales Operations Manager1 day ago

Full Time Remote Mid LevelTeam 10,001+Since 2015H1B Sponsor

Company Site LinkedIn

Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. We are seeking a Federal Business Operations Associate to join our dynamic Americas Operations Team. The Federal Business Operations Associate will expedite the booking process by collaborating with cross-functional teams such as Order Management, Credits, Channel Partners, and more. They will ensure clean bookings and streamlined order processing, helping Juniper Networks maintain its commitment to customer satisfaction and operational efficiency. This role will focus on purchase order (PO) management, processing, and order supply chain logistics. Key Responsibilities - End to End Order Process - Check partner portals and email for the receipt of Purchase Orders (POs). - Work directly with partners and distributors to revise POs and quotes as needed to ensure accurate bookings. - Manage and maintain the order log for tracking and reporting purposes. - Processing Purchase Orders - Submit and track orders using internal sales tools. - Reconcile order errors and initiate corrective actions. - Provide support to partners and distributors with order-related inquiries and issues. - Handle exceptions and create reports to document exceptions and resolutions. - Process Return Merchandise Authorization (RMA) and Stock Rotation transaction requests. - Follow OEM POS files and OEM orders to resolution. - Work closely with Legal to obtain the necessary signatures and compliance forms for orders. - Support Order Management (OM) requests for information and documentation. - Order & Supply Chain Management - Acknowledge shipment statuses and provide reporting for outgoing shipments. - Partial shipments, and shipment status updates. - Evaluate, implement, and track CRD (Customer Requested Delivery) escalations, coordinating with Order Management (OM) and supply chain Ops. - Manage expedited order requests and track status. - Provide status updates to partners and customers on shipment status, PRDs, and logistics. - First line of defense for supporting logistical business-related issues. - Track and manage remaps with account teams and finance to ensure alignment and timely execution. - Business Analytics - Verify that Point of Sale (POS) data is mapped correctly and aligned with business goals. - Help to maintain data hygiene in CRM tools. - Run reportable business. - Work with cross-functional teams to manage customer data. Qualifications - Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field. - Proficiency in Microsoft Office Suite, especially Excel, for data management and reporting. - Strong attention to detail with excellent organizational and time management skills. - Effective communication skills, with the ability to work collaboratively with cross-functional teams and external partners. - Ability to manage multiple priorities in a fast-paced, deadline-driven environment. - Familiarity with export compliance, logistics, and credit management processes is a plus. Preferred Skills - Experience in the networking or telecommunications industry. - Knowledge of Juniper Networks' products and solutions. - Experience with Salesforce or similar CRM platforms. - Advanced proficiency in Microsoft Office: Outlook and Excel. - Must have the ability to work autonomously, be self-motivated and a strong team player. - Ability to communicate effectively, both orally and in writing. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach any career goals you have. - Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.

View details: Sales Operations Analyst

United States

$33 - $45 / hour

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Agentforce Operations Director, Sales

Salesforce

👋 We're Salesforce, the customer company. CRM + Data + AI + Trust.

Sales Operations Manager1 day ago

Full Time Remote LeadTeam 10,001+Since 1999H1B Sponsor

Company Site LinkedIn

Role Description Salesforce is seeking quota-carrying sales professionals to drive the growth of Agentforce Operations — a fast-paced, collaborative, and innovative organization at the forefront of product incubation and enterprise AI transformation. As an Agentforce Operations Director, Sales, you'll formulate and execute a scalable sales strategy within a designated vertical, working with customers to demonstrate the value of Agentforce Operations — a product that unifies business logic, CRM data, and autonomous AI actions into a secure, scalable ecosystem. - Prospect, generate pipeline, and drive revenue attainment for the Agentforce Operations product suite. - Navigate medium to long sales cycles for strategic, high-value AI transformation deals. - Ensure customer satisfaction and successful deployment models for early adopters and expansion customers. - Build strong internal and customer relationships to create mutually beneficial AI adoption opportunities. - Clearly communicate the value of Agentforce Operations to business leaders. - Drive revenue growth by closing new business and expanding existing accounts within your vertical. - Develop and execute sales campaigns targeting operational transformation, digital labor strategies, and AI automation. - Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic enterprise AI deals. - Engage with stakeholders across Operations, IT, Customer Experience, and C-suite leadership to understand business challenges and develop tailored, outcome-based AI solutions. - Maintain accurate sales forecasting and CRM updates. - Collaborate with solution engineers, AI specialists, marketing, and customer success teams to provide a seamless end-to-end client experience. Qualifications - You have 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions. - You bring deep industry experience in at least one of: Automotive, Healthcare, Financial Services, Energy, Consumer Goods, or Technology. - You have excellent presentation skills, especially for a C-suite audience. - You have experience selling with AEs across the Salesforce ecosystem to generate new logos and expand existing Salesforce footprint. - You have proven experience in solution selling, value-based selling, and demonstrating AI/automation ROI to multiple stakeholders. - You have strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms (e.g., Salesforce Data Cloud, MuleSoft). - You have strong consultative selling skills with a track record of exceeding sales goals in emerging technology sectors. - You have proven ability to navigate complex, multi-stakeholder sales processes involving both IT and Business Unit leaders. - You have the business acumen to articulate the tangible ROI of shifting from manual workflows to autonomous digital workers. - You are skilled in objection handling (especially around AI trust, data security, and governance), negotiation, and closing high-value deals. - You are able to collaborate cross-functionally and act as a trusted advisor on digital transformation. - Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Requirements - You have familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI. - You have knowledge of competitors in the AI agent, RPA, and automation space (e.g., Microsoft Copilot, UiPath, OpenAI enterprise solutions). Benefits When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

View details: Agentforce Operations Director, Sales

EMEA

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Global Director, Sales Enablement

BD is a global medical technology company that is advancing the world of health. www.bd.com

Sales Operations Manager1 day ago

Full Time Remote LeadTeam 10,001+Since 1897H1B Sponsor

Company Site LinkedIn

• Develop and own the global sales enablement strategy, aligned with enterprise commercial priorities • Translate commercial strategy into clear expectations, tools, and training for field execution • Act as a strategic partner to senior commercial leadership on improving sales effectiveness • Lead global adoption and reinforcement of formal sales methodologies, including: Miller Heiman, SPIN Selling and Challenger Selling • Design and deploy structured training in core selling skills, including: Objection handling, Discovery and qualification, Value‑based selling, Negotiation and closing, Competitive differentiation • Establish and support standardized global approaches for: Sales funnel and pipeline management, Opportunity management and deal strategy, Territory planning and coverage models, Quarterly Business Reviews (QBRs) • Partner with Sales Operations to ensure processes are clearly defined, embedded, and consistently executed • Enable data‑driven decision‑making and predictable revenue performance • Design and deliver global sales manager enablement programs focused on: Coaching and performance management, Funnel, pipeline, and forecast inspection, Opportunity and account strategy reviews, Effective QBR preparation and facilitation, Driving adoption of sales methodologies and tools • Equip frontline and second‑line leaders to serve as primary coaches and enablers of execution excellence • Develop manager playbooks, training curricula, and coaching frameworks • Partner closely with Global Segment Product Management and Marketing to support new product introductions and lifecycle management • Ensure sales readiness for new and existing products by delivering: Clear and differentiated value propositions, Consistent marketing claims and positioning, Compelling value driven sales messaging aligned to buyer needs • Collaborate on the development and deployment of: Sales collateral and tools, Competitive differentiation guides, Product training and launch enablement assets • Ensure field teams are fully equipped to articulate value, position differentiation, and drive adoption across markets • Identify sales capability gaps through: Performance and funnel data analysis, Win/loss and deal reviews, Feedback from regional sales leadership • Prioritize and implement enablement initiatives to close gaps (e.g., objection handling, account strategy, competitive positioning) • Continuously evolve enablement programs based on outcomes and market dynamics • Partner with regional commercial leaders to drive adoption and effectiveness of enablement initiatives • Collaborate with Sales Operations, Marketing, Product Management, HR/Learning, Customer Engagement and Digital teams • Define and track metrics to evaluate enablement effectiveness, including: Adoption and proficiency, Funnel quality and conversion rates, Deal velocity and win rates, Sales manager coaching effectiveness • Ensure enablement initiatives deliver measurable commercial impact

View details: Global Director, Sales Enablement

California

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Service Sales Operations Specialist

GE HealthCare

Sales Operations Manager1 day ago

Full Time Remote SeniorTeam 10,001+Since 1892H1B Sponsor

Company Site LinkedIn

• Responsible for services sales support to field sales teams acting as the deal support liaison • Engage in the Account Team as the Subject Matter Expert for Siebel and all supported processes • Provide and manage quotes, addendum's, contracts, customer support/liaison, invoicing resolution escalations, research, and customer meetings • Partner with Service Delivery teams and Customers to meet and deliver on commitments and resolve issues • Act as key contact and liaison for internal teams (Service Sales, Marketing, Finance, etc….) • Ensure on time, high quality quote/contract processing to deliver customer satisfaction • Support the execution of customer quoting including budgetary and contractual quotes • Create contract packages as necessary including addendums and revisions • Submit risk and Emptoris cases and own escalation resolution • Support updates to SFDC and provide reporting as needed for variable compensation and collections issues • Track field submissions and meet targeted SLA's for resolution by activity type • Take inbound calls and email requests regarding customer service agreements/invoicing resolutions

Salesforce

View details: Service Sales Operations Specialist

California + 2 more

$57.6K - $86.4K / year

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