Ametros

Role Description The Member Onboarding Associate is responsible for creating a positive first impression with the members on our platform by providing a seamless transition into using Ametros for their future medical needs. The position requires excellent phone and email skills with the ability to adapt correspondence to a wide variety of audiences, including attorneys, insurance claims adjusters, claimants/injured workers, and medical professionals. - Create a positive first impression with our members by gathering all necessary information to ensure seamless first-time use at their pharmacy or provider’s office. - Be enthusiastic and welcoming in your conversation while explaining the benefits of their membership. - Manage member inquiries via incoming calls, emails, or chats within established turnaround times. - Ensure first attempts to contact new members are made within 24-48 hours from when a file is made active. - Identify and resolve members needs to achieve the ultimate customer experience. - Ability to guide our members through registering for their Member Portal access. - Listen to member or client service problems, determine the root cause of the issue and present options to bring the issue to resolution. - Document all communication and upload appropriate documents to our internal database. - Create and maintain clear and concise documentation of member conversations within the internal database. - Hand off members to Member Care Services team once fully onboarded by providing any special requests or issues to the team. Qualifications - Strong people skills. - Ability to build relationships with internal and external stakeholders. - Skilled in educating members on the benefits of their membership. - Excellent written and verbal communication skills. - Skilled at the ability to recognize individual differences in communication and adapt your approach accordingly. - Excellent attention to detail to ensure full onboarding of our members and treatment plans are well documented. - Exceptional time management skills. - Well versed with healthcare and medical terminology. - Aptitude for problem-solving. - Sound business judgment. - Exceptional computer skills (Microsoft Office Suite). - Ability to work independently and as a member of a team. - A desire to continue to learn and improve both self and the organization. - A professional presence. - Understanding of Worker’s Compensation Claims Process. - Working knowledge of Workers Compensation settlement types, settlement verbiage and timelines. - Able to review and educate members on medical treatment, claim process and/or Medicare Set-Asides. - Multi-lingual with fluency in a language other than English, with a preference for Spanish. Requirements - H.S. Diploma or General Education Degree (GED) required. - 0-2 years experience in healthcare, pharmacy, insurance, and/or related industries required. Benefits - The estimated salary range for this position is $23.00 USD to $25.00 USD. - Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. - This position is eligible for incentive compensation.

Role Description The Provider Education Specialist is the main point of contact for high level provider communication. The Provider Education Specialist will be responsible for connecting with and educating providers about Ametros, CareGuard and our other products to help ease the claims management process. - Educate providers on professional administration services and appropriate billing processes. - Develop and maintain relationships with large provider groups nationally. - Collaborate with Member Care, Member Onboarding, Provider Onboarding and Sales on complicated cases. - Perform training, orientation and coaching for performance improvement within the network and assist with claim resolution. - Serve as a primary contact for provider escalations and act as a liaison between the provider and CareGuard. - Effectively respond to external provider related issues. - Investigate, resolve and communicate provider claim issues and changes. Qualifications - H.S. Diploma or General Education Degree (GED) required. - 3-4 years experience in provider call center, provider relations or provider networks required. - 3-4 years experience in healthcare or the workers’ compensation field required. Requirements - Working knowledge of medical or workers’ compensation billing, and/or claims processing. - Strong written and verbal communication skills. - Experience in Microsoft Office programs, such as Outlook, Word, Excel, and more. - Strong organization and time management skills. - Knowledge of Medicare and/or Medicare Set Aside Accounts. Benefits - The estimated salary range for this position is $25.00USD to $27.00USD. - Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. - This position is eligible for incentive compensation. Company Description Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone.

Role Description The Business Development Associate plays a crucial role in the growth and expansion of Ametros by identifying and cultivating new business opportunities while working alongside our Business Development Managers. The primary responsibility will be: - Qualifying and generating leads. - Building and maintaining strong relationships with Worker Comp Attorneys, Brokers, and Adjusters. - Working closely with the Business Development managers, Account Executives, Marketing, and Sales Ops teams to develop and execute strategies that drive revenue and contribute to the overall success of the organization. What you will do: - Work closely with the Business Development Managers to identify business opportunities, schedule appointments, and training opportunities in the region. - Discover prospects and regularly meet with existing clients to understand their needs and explain how our product works. - Sell Ametros suite of products on a case-by-case basis as well as pursuing larger programmatic relationships with new clients. - Maintain relationships and quality service for clients by providing support, information, and guidance, researching and recommending options for new opportunities. - Collaborate effectively to recommend new sales approaches or product improvements to better serve our clients and customers. - Participate in ongoing training to enhance your job skills and knowledge of the industry. - Must be willing to travel within assigned territory (up to 40% in the field). - Partner closely with Marketing to qualify and advance leads through the sales funnel. Qualifications - Understanding of the Worker’s Compensation Industry. - A professional presence and strong interpersonal skills; comfortable building relationships with prospects, clients, and co-workers. - Dependability - consistency in time management, communication, and teamwork. - Ability to work independently on sales opportunities and to collaborate with home office efficiently. - Excellent written and verbal communication skills with the ability to adapt your communication style with a change in audience. - Aptitude for problem solving - Not afraid to identify problems and smart enough to help bring solutions to the table in a timely manner. - A strong desire to continue to learn and better your knowledge of the industry for self and the organization's benefit. Requirements - H.S. Diploma or General Education Degree (GED) required. - 0-2 years experience working in Worker’s Compensation required. Benefits - The estimated salary range for this position is $75,000 to $85,000. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. - This position is eligible for incentive compensation.

Role Description A strategic, relationship-driven leader who would lead our national engagement with plaintiff attorneys, law firms, and legal organizations. This role will serve as the face of Ametros within the legal community, driving adoption of our flagship product, CareGuard, by positioning it as the preferred solution for post-settlement medical management in casualty cases. - Build and manage national relationships with plaintiff attorneys and legal advocacy groups - Represent Ametros at legal conferences, panels, and industry events - Develop co-marketing and referral programs with law firms and legal influencers - Define and execute the go-to-market strategy for the legal vertical - Collaborate with BDMs to support complex case strategy and objection handling - Create legal-specific sales enablement materials, training, and messaging - Position Ametros as a trusted partner in liability settlements through speaking engagements, publications, and webinars - Educate attorneys on the value of CareGuard in preserving benefits and resolving cases efficiently - Partner with SAE’s and BDM’s to tailor solutions for legal stakeholders - Provide feedback from the field to inform product development and marketing - Work with regulatory team to ensure consistent feedback - Track engagement metrics, referral volume, and conversion rates from legal sources - Support quarterly Rocks and Metrics tied to legal market expansion and revenue growth Qualifications - Established network within the work comp legal community and experience in marketing to vertical - Proven ability to establish relationships that drive business results - Deep understanding of work comp legal community and the settlement process - Ability to manage relationships with attorney associations and leverage field sales to achieve optimal results - Visionary to understand Ametros sales team functions to improve legal vertical Requirements - H.S. Diploma or General Education Degree (GED) required - Bachelor’s Degree in Arts/Sciences (BA/BS) preferred - 5-7 years 7+ Years of experience in the Worker's Compensation industry in a sales capacity, specifically supporting the legal community and worker's compensation settlement process required Benefits - The estimated salary range for this position is 140,000 USD to 150,000 USD - Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location - This position is eligible for incentive compensation Company Description Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. The Business Development Associate plays a crucial role in the growth and expansion of Ametros by identifying and cultivating new business opportunities while working alongside our Business Development Managers. The primary responsibility will be to build and maintain strong relationships with Worker Comp Attorneys, Brokers and Adjusters. The position works closely with the Account Executive and Sales Ops teams to develop and execute strategies that drive revenue and contribute to the overall success of the organization. What you will do - Work closely with the Business Development Managers to Identify business opportunities in the region by discovering prospects and regularly meeting with existing clients to understand their needs and explaining how our product works.  - Sell Ametros suite of products on a case-by-case basis as well as pursuing larger programmatic relationships with new clients  - Maintains relationships and quality service for clients by providing support, information, and guidance, researching and recommending options for new opportunities  - Collaborates effectively to recommend new sales approaches or product improvements to better serve our clients and customers  - Participates in ongoing training to enhance your job skills and knowledge of the industry  - Must be willing to travel within assigned territory (up to 60% in the field)  Skills and Abilities - Understanding of the Worker’s Compensation Industry. Understanding our members’ journey through the process of Worker’s Compensation will help you effectively overcome obstacles that may arise.  - A professional presence and strong interpersonal skills; comfortable building relationships with prospects, clients, and co-workers  - Dependability - consistency in time management, communication, and teamwork  - Ability to work independently on sales opportunities and to collaborate with home office efficiently  - Excellent written and verbal communication skills with the ability to adapt your communication style with a change in audience  - Aptitude for problem solving- Not afraid to identify problems and smart enough to help bring solutions to the table in a timely manner  - A strong desire to continue to learn and better your knowledge of the industry for self and the organization's benefit  Education Qualifications - H.S. Diploma or General Education Degree (GED) required Experience Qualifications - 0-2 years experience working in Worker’s Compensation required The estimated salary range for this position is $75,000USD to $85,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. The Strategic Account Executive's primary role is to provide support and growth to our customers and clients. The role includes providing Account Management to an assigned book of key customers, collaborating with other team members within the Ametros Account Management team to support growth, and drive program structure from existing Ametros referral-based customers through the systemic adoption of our services. What you will do - Communicates with clients to understand their needs and explain our product value - Builds relationships with clients based on trust and respect - Collaborates with internal departments to facilitate strong and lasting partnerships - Collects and analyzes data to better position Ametros products and services in the market - Keeps accurate records pertaining to potential case load and account notes - Resolves complaints and prevents additional issues by improving processes - Identifies industry trends and shares for the mutual benefit of client programs - Communicates and delegates action plans throughout sales organization - Must be willing to perform light travel (20-25%) Skills and Abilities - Excellent presentation skills, both in person and virtually - Experience with Microsoft Teams and proficient in Microsoft PowerPoint - Knowledge of MSA Terminology, Workers’ Compensation and liability cases, along with an understanding of Ametros products - Aptitude for solving complex issues for account management, sales and potential clients - Ability to educate clients and prospective clients, manage and build relationships - Excellent written and verbal communication skills - Workers’ Compensation and/or Medicare Set Aside Subject Matter Expert with deep domain expertise in post settlement administration for Worker’s Compensation and liability cases; has an ability to explain to others through written and verbal methods and act as a resource for Sales Operations team and Member Care Services. - Systems Subject Matter Expert with ability to navigate through multiple systems including: MS Office Suite including Word and Excel, Dynamics, Adobe, and Salesforce products. Education Qualifications - H.S. Diploma or General Education Degree (GED) required - Bachelor’s Degree in Arts/Sciences (BA/BS) preferred Experience Qualifications - 3-4 years experience in a sales or account management position  required - Proven sales strategy experience resulting in significant client relationship growth  required The estimated salary range for this position is $90,000USD to $105,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Role Description The Sales Operations Specialist primarily supports all aspects of sales for the company. The position requires excellent phone and email skills with the ability to adapt correspondences to a wide variety of audiences, including attorneys, insurance claims adjusters, claimants/injured workers, and structured settlement brokers. The role works closely with the sales team and Member Care Services team to facilitate onboarding and management of Members’ medical accounts. - Provide timely pricing proposals and agreements upon request from clients - Educate: Serve as a point of contact for all product and service inquiries related to Ametros - Build and maintain relationships with new or established clients and assigned accounts and ensure their satisfaction throughout the entire sales process - Participate in and follow up on sales calls when necessary - Communicate with Members to educate them on our products to help them manage their medical treatment needs - Focus on conversions/Meet outlined KPIs - Configure and maintain Customer Relationship Management (CRM) system for all referrals - Take part in sales trainings or mediations as necessary - Generate ad hoc reports as needed - Incoming and Outgoing phone calls are a requirement Qualifications - Strong Knowledge of Microsoft Office programs and Excel - Additional computer skills, ability to navigate programs rapidly a must - Interpersonal skills and comfort in building working relationships with co-workers - Adaptability - the individual adapts to changes in the work environment, work load, or schedule - Dependability - the individual is consistently at work and on time, follows instruction, and responds to management direction - Ability to maintain a positive attitude and patience - Excellent written and verbal communication skills with ability to adapt communication style depending on audience - Aptitude for problem-solving - the individual identifies and resolves problems in a timely manner - Ability to work independently and as part of a team - A desire to continue to learn and improve both self and the organization - Sales support mindset: you are comfortable overcoming objections - Driven by both individual and team results - Must be located on the West Coast or able to work west coast hours Requirements - The estimated salary range for this position is $55,000 USD to $65,000 USD plus a $10,000 target bonus - Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location - This position is eligible for incentive compensation Company Description Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.