Role Description jrni is looking for a Sales Operations Specialist to be the day-to-day link between our go-to-market teams and the systems and processes they rely on every day. This hands-on role blends quoting, deal support, enablement, and commissions administration — supporting Sales, Customer Success, and Finance so they can move fast and close confidently. You'll partner closely with our Salesforce Administration team, who own the technical build of the org, while you own how the business actually uses it day to day. Location: United States (Remote) Key Responsibilities - Training & Enablement - Train new hires on Salesforce, quoting tools, and core sales processes as part of onboarding. - Support ongoing Salesforce usage questions for Sales and CS, and maintain process guides and playbooks (system setup and technical fixes are owned by the Salesforce Administration team). - Quote Creation & Deal Support - Serve as the primary resource for quote creation — building accurate, professional quotes within Salesforce CPQ or the native quoting tool. - Manage the business logic of the product catalog, price books, and discount structures; support renewal and upsell/cross-sell pricing scenarios. - Partner with Finance and Sales leadership on deal desk workflows for non-standard pricing, approvals, and contract terms. - Contracts, Compensation & Commissions - Assist with contract review and processing, and reconcile bookings, billing, and revenue data across Salesforce and Finance systems. - Administer sales compensation plans; calculate, process, and audit commission payouts and resolve disputes. - Pipeline Management & Reporting - Support territory management, lead routing, quota tracking, and pipeline hygiene in partnership with Sales and CS leadership. - Build and maintain dashboards and reports covering pipeline, ARR, renewal health, and quota attainment for QBRs, board prep, and commission calculations. - Work in Excel/Google Sheets for data imports, audits, and reporting needs, and act as an operational partner to Sales and CS on day-to-day process questions. Qualifications - 3+ years in Sales Operations, Revenue Operations, or a similar GTM-facing role. - Hands-on experience with Salesforce CPQ, native quoting, or deal desk workflows. - Experience supporting sales compensation plans and commission calculations. - Demonstrated ability to build complex reports and dashboards; strong Excel/Google Sheets skills. - Excellent communication and training skills — comfortable with sellers and technical stakeholders. Preferred - Salesforce Administrator certification or other Salesforce credentials. - Experience supporting contract review or contract operations. - Exposure to revenue intelligence or forecasting platforms (Clari, Forecast, etc.). - Familiarity with GTM stack tools: Salesloft, Outreach, ZoomInfo, Gong, or similar. Benefits - Base Salary Range: $95,000 – $110,000 annually, depending on experience and location. - This range reflects the target for this role; final offers may vary based on experience, skills, and location. - jrni also offers health/dental/vision, 401(k), paid time off, and other benefits. Equal Opportunity jrni is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law. Employment decisions are based on qualifications, merit, and business need.

Role Description As an Area Sales Operations Manager at Flix, you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience. - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance. - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements. - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels. - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed. - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development. - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships. Qualifications - Excellent written and verbal communication skills with the ability to engage at various levels of management. - Highly organized, detail-oriented, and able to multitask in a fast-paced environment. - Strong problem-solving and decision-making skills, ensuring efficiency and compliance. - Experience with bus terminal operations is preferred but not required. - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization. - A proactive approach to improving regional operations, driving KPIs, and mitigating risks. Requirements - This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC. - Salary Range: $80,000.00 - $95,000.00 USD. Benefits - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care). - 401(k) Matching – 401(k) plan with up to 4% company matching contributions. - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval. - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families. - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary. - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services. - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service. - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year. - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year.

Role Description We are seeking a highly motivated and experienced Senior Sales Operations Manager to join our dynamic team at Reputation.com. This role is pivotal in managing the processes and systems required for our Account Executives (AEs) and CSMs to excel and for leadership to effectively track sales activities and drive high performing teams. The successful candidate will be responsible for: - Improving sales processes - Owning key cross-functional sales support processes such as coordination of RFP responses and Bid Desk reviews - Driving sales efficiencies through tech stack optimization Working closely with sales representatives, leadership, marketing operations, SFDC admin team, product marketing, and sales enablement, this role demands a proactive approach to enhancing sales performance and operational efficiency. Qualifications - BA/BS degree with 8+ years of experience in Sales Operations, Sales Leadership, or Business Process Engineering - Preferably relevant consulting experience - Demonstrated success in designing and implementing sales processes and GTM systems at SaaS companies - Experience managing operations across multiple global offices is highly desirable - Experience with CRM systems and sales methodologies - Excellent analytical and problem-solving skills - Strong project management capabilities - Exceptional communication and stakeholder management skills - Solid financial understanding and skills - Exceptional ability to prioritize, communicate, and manage tasks efficiently - Flexible and fast learner, capable of adjusting to changing environments - Passion for leading initiatives with a keen interest in sales and technology - Strategic thinker with a continuous improvement mindset Requirements - Design and implement scalable sales processes and systems to enhance AE / CSM productivity and leadership visibility - Territory Planning and Strategic Account Allocation: Align sales representatives with accounts based on compensation plans and designated territories - Collaborate with sales leadership and other departments to drive improvements in RFP responses and associated systems and processes - Bid Desk ownership: Collaborate with AEs, SEs, sales leaders, product management and engineering to approve or reject requests for non-standard customer requirements - Develop and distribute key metrics, automate alerts requiring leader attention and provide insights into sales performance - Collaborate with SFDC Admin team and Marketing Operations to maintain our SalesForce database and associated go to market technical stack - Oversee and evaluate sales technologies, ensuring effective usage - Lead Salesforce enhancements, including custom development and integration - Audit and resolve data issues, maintaining high data quality standards - Utilize AI tools (Gemini, Notebook LLM, Zapier) to improve sales efficiency Benefits - Flexible PTO for salary paid employees - Hourly employees accrue PTO based on tenure & receive 5 sick days annually - 10 company paid holidays plus 4 “Extended Company Holidays” - Multiple medical and dental plan options, plus 100% company paid vision coverage - 401k available through Fidelity - Paid Parental Leave for all eligible employees as of day 1 of employment - Employer paid short and long term disability and life insurance - Critical Illness, Accident & Hospital Indemnity insurance - Employee Assistance Program (EAP) - Access to a wide variety of perks and wellbeing apps - Employee discount program (PerkSpot) - Access to virtual wellbeing apps, coaching, and gym memberships (Wellhub) - Support for fertility, family planning, maternity, parenting, and hormonal health (Carrot Fertility) - Virtual prevention and physical therapy program (Omada) - Supplemental life insurance (Ladder) - Financial wellbeing platform with 1:1 advice (SoFi) - Pet insurance discount program (Fetch) - Virtual mental health support (Spring Health for Guardian) - Virtual eyewear platform (XP Health for Guardian) - Mortgage services discount program (Rate.com)

Role Description The Director of Sales Operations is primarily responsible for leading and overseeing the success of the Sales Operations team by providing a high-level class of service to our clients and members on our various platforms. This position will communicate with various stakeholders and departments to ensure all client and/or member issues are handled appropriately and timely. - Provide strategic and operational leadership for assigned regions, driving achievement of organizational goals through effective leadership, operational excellence, and consistent execution of Sales Operations priorities. - Partner with Revenue Operations and peer Sales Operations to develop, align, and execute operational strategies that drive member conversion, revenue growth, service excellence, and a consistent stakeholder experience. - Serve as a strategic thought partner by providing operational insights, identifying emerging trends, and recommending solutions that support organizational objectives. - Foster a high-performance, accountable, and collaborative culture. - Direct the day-to-day activities of the assigned Sales Operations employees by planning work schedules to cover business hours, including weekends to meet business needs and quality metrics. - Champion enterprise-wide initiatives and ensure successful adoption of new processes, technologies, and operational standards within the assigned regions. - Coach Regional Managers to develop Account Specialists who lead with empathy, curiosity, and confidence, building meaningful relationships and delivering an exceptional experience that drives trust and conversion. - Maintain high levels of performance for Sales Operations metrics including call answer rate, call quality, referral turnaround time, and data input accuracy. - Manage assigned team workloads and adjust as necessary, including identifying needs for additional resources or process enhancements based on workload volume. - Ensure team members are driving the value of professional administration with their interactions with stakeholders. - Responsible for all facets of people management including coaching, performance evaluations and corrective actions, management administrative duties, recognition, and rewards. - Hire, train and coach new employees to facilitate high performance and productivity. - Measure team productivity to ensure alignment with department and company goals. - Create and leverage reporting and metrics for the department, including scorecards. - Conduct regular 1:1 meetings with team members to foster growth and professional development. - Handle escalation overflow, complex client inquiries, and resolving all problems while ensuring excellent customer service. - Recognition of work through reward and recognition platforms, success stories, and promoting sales contests. Qualifications - Ability to identify problems and think critically and strategically to implement solutions. - Strong written and verbal communication skills. - Subject Matter Expertise in Worker’s Compensation and Medicare Set Asides. - Proven success in leading teams to meet and exceed goals, through coaching, motivation, recognition, training, and development. - Strong history of building relationships internally and externally to the organization, including the ability to de-escalate situations with customers or clients. Requirements - H.S. Diploma or General Education Degree (GED) required. - Bachelor’s Degree in Arts/Sciences (BA/BS) preferred. - 8-9 years experience in a high volume inside sales or call center setting, with experience in directly managing or leading a team of representatives required. - Experience in tracking metrics and budgeting utilizing Power BI dashboards and Microsoft Excel, or other similar dashboards, applications, or technologies required. - Experience in Microsoft Office and Adobe applications required. Benefits - The estimated salary range for this position is $100,000USD to $113,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. - This position is eligible for incentive compensation.