Technical Account Manager Remote Jobs in New Jersey (US)

This page tracks remote technical account manager openings that are location-eligible for New Jersey.

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452

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$85,600 - $175,000

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452 Jobs

338 Companies

Senior Manager – Oracle Cloud Fusion Technical Services

Envision Healthcare

Envision is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Technical Account Manager1 day ago

Full Time Remote SeniorTeam 10,001+H1B Sponsor

Company Site LinkedIn

• Leads end-to-end technical delivery across Oracle Cloud Fusion modules including HCM (Core HR, Payroll, Benefits, Talent), ERP (GL, AP, AR, Procurement), EPM, and PPM. • Architects, reviews, and governs solutions for OIC integrations, VBS applications, HCM Extracts, HDL/HSDL data loaders, REST/SOAP API consumption, OTBI and BIP/BI Publisher reports, and Fast Formulas • Establishes and enforces technical standards, design patterns, and reusable frameworks across the engineering team • Provides technical oversight and escalation support for complex incidents, integration failures, and quarterly Oracle update cycles • Partners with the Oracle Principal Architect function on platform direction, upgrade strategy, and technology decisions • Champions modern software engineering disciplines including CI/CD pipeline automation, Git-based version control (branching strategies, pull requests, code review), and infrastructure-as-code practices where applicable • Drives adoption of automated testing frameworks for integrations and reports, reducing regression risk during patch cycles and quarterly Oracle releases • Establishes and maintains Agile/Scrum practices: sprint planning, backlog grooming, story point estimation, velocity tracking, and retrospectives • Defines and governs the team’s development lifecycle; from requirements intake through design, build, test, and deployment in a structured, repeatable way • Ensures all technical work is documented, version-controlled, and auditable to support compliance and supportability standards • Serves as the primary technical counterpart to the HR Information Services and Accounting Information Services teams, translating functional requirements into engineered technical solutions • Engages with business stakeholders, functional leads, and vendor partners to align on priorities, timelines, and delivery expectations • Participates in quarterly Oracle release reviews, coordinating impact assessment and remediation planning across functional and technical teams • Communicates technical risks, progress, and decisions clearly to Enterprise Platforms Senior Director • Manages, mentors, and develops a team of Oracle Cloud engineers, setting clear performance expectations and conducting regular 1:1s and annual reviews • Identifies skill gaps within the team and build structured upskilling plans aligned to platform needs • Fosters a culture of engineering excellence, continuous improvement, and shared ownership of quality and delivery outcomes • Oversees workload distribution across engineers, balancing project delivery with break-fix and operational support responsibilities

Azure Cloud ERP Jenkins Oracle SOAP

View details: Senior Manager – Oracle Cloud Fusion Technical Services

United States

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Technical Account Manager

Rentokil Pest Control North America

Technical Account Manager1 day ago

Full Time Remote SeniorTeam 10,001+Since 1930H1B No Sponsor

Company Site LinkedIn

• Focus on technical account management for Rentokil's portfolio of top tier customers • Act as a bridge between the customer and local Rentokil branches providing technical support and solutions • Proactively monitor service performance against KPIs • Problem solve with operational leaders and National Accounts to ensure performance thresholds are met • Drive technical improvement to protocols and service delivery processes to improve customer retention • Support assigned customers nationally with required data (trackers) • Reduce risk and infestation for customers and all Technical Account Manager accounts • Attend customer review meetings, producing and delivering management information • Conduct monthly QA quota and supporting audit excellence • Coordination with TSM (Technical Service Managers) and operations teams to ensure proper awareness or conditions • Support sales with upselling innovation to premium retail customers • Travel up to 60% to various field and customer locations

View details: Technical Account Manager

United States

$85.6K - $111.2K / year

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Manager, Technical Account Management

ClickUp

The world's most productive AI Workspace for projects, tasks, chat, docs, and more. All software and humans - converged.

Technical Account Manager1 day ago

Full Time Remote SeniorTeam 1,001-5,000Since 2017H1B Sponsor

Company Site LinkedIn

• Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER. • Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. • Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support. • Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact. • Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth. • Partner closely with Sales, Professional Services, Solutions, Product, and other cross-functional teams to deliver a seamless customer experience and remove blockers quickly. • Act as a voice of the customer internally by surfacing patterns, risks, feedback, and opportunities that should inform process improvements, product direction, and team playbooks. • Help create clarity in a fast-changing environment by improving how the team operates, makes decisions, and scales customer coverage over time. • Build and operationalize AI-driven workflows, agents, and automated playbooks that enable the team to cover more accounts at higher quality with less manual effort. • Contribute domain expertise to scalable AI tools and processes that extend TAM best practices across the full customer base, not just individually managed accounts. • Drive AI adoption within the team as a core performance expectation, ensuring every TAM leverages AI as a force multiplier in their day-to-day customer motions.

View details: Manager, Technical Account Management

United States

$140K - $195K / year

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Senior Technical Account Manager

NICE

Make experiences flow.

Technical Account Manager2 days ago

Full Time Remote LeadTeam 5,001-10,000Since 1991H1B Sponsor

Company Site LinkedIn

Role Description The Senior Technical Account Manager is a seasoned account management, program/project management and technical resolution professional who is at the top of their field. They are unified with team members across the company in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. This key professional is responsible for resolving the most complex problems and providing excellent technical and customer service to one or more named enterprise-level accounts. - Partner with Sales and Sales Engineering during the final stages of the sales process. - Be the assigned enterprise account's single point of contact and function as their professional advocate. - Develop and maintain an effective and productive relationship with assigned account(s) at all levels. - Hold regular discussions that balance proactive and reactive work. - Ensure customer satisfaction, retention and reference ability for all assigned accounts. - Work with Project Managers to ensure that projects mesh well with the overall strategy. - Coordinate all projects to ensure synchronization and completion as agreed. - Demonstrate superior in-depth knowledge of CX products and associated technologies. - Utilize a deep understanding of each customer's environment to identify needs and implement solutions. - Arrange and conduct regular Service and Technology Reviews with proper customer and CX stakeholders. - Develop and present compelling customized presentations to assigned accounts. - Contribute to enterprise-level product strategy and direction. - Provide coaching and mentoring to peers. - Assist the team by taking ownership of escalations from other accounts. - Exemplify professionalism and leadership with customers. Qualifications - Bachelor's degree (BS) in Business Management or related field or equivalent work experience required. - 8+ Customer account relationship management experience. - 5+ years proven track record of successful Enterprise Account Relationship Management. - Excellent Communication and Presentation skills with both C-Level and day-to-day operations stakeholders. - Technical skill-set, with problem resolution skills in Contact Center, Telecommunications, LAN/WAN, Cloud-based Software, Security, etc. - Professional judgment and business savvy that is respected by leaders, co-workers, customers and partners. - Ability to travel 30% of the time, visiting customer sites and attending company meetings. Requirements - Self-Motivated with the ability to prioritize and work well under pressure. - Risk Identification/Risk mitigation skills. - Work largely during the customers' core business hours, with occasional extended hours as needed. - Ability to capture common questions, techniques and best practices in daily workflow. Benefits - Participation in important projects, tasks and initiatives that improve processes. - Mentoring opportunities for TAMs at all levels. - Advanced technical and process training opportunities.

View details: Senior Technical Account Manager

United States

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Senior Technical Account Manager – Customer Success

ClickUp

The world's most productive AI Workspace for projects, tasks, chat, docs, and more. All software and humans - converged.

Technical Account Manager3 days ago

Full Time Remote SeniorTeam 1,001-5,000Since 2017H1B Sponsor

Company Site LinkedIn

• Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. • Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. • Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights. • Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact. • Monitoring seat utilization, adoption trends, and Champion/Stakeholder engagement. • Building and executing adoption plans and account reviews to maintain or improve health. • Identifying risks early and building recovery plans in partnership with the account team. • Delivering ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.

View details: Senior Technical Account Manager – Customer Success

United States

$110K - $150K / year

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Technical Account Manager

Bastion

Combining web2 experiences with web3 infrastructure to expand possibilities for businesses and their customers.

Technical Account Manager4 days ago

Full Time Remote LeadTeam 11-50H1B No Sponsor

Company Site LinkedIn

Role Description We're hiring a Technical Account Manager to own the client experience from first integration through ongoing scale. This role is the bridge between Bastion's product and the companies building on our infrastructure. - Ensure new clients get live quickly. - Keep existing clients informed and unblocked. - Allow product and engineering teams to focus on building rather than fielding one-off implementation questions. This role sits within the product team, reporting to Roland Mansilla, Head of Product. You'll work across nearly every function — product, engineering, compliance, and commercial — but your home base is product. - Technical extension of the product team. - SQL-savvy and comfortable with APIs. - Able to fix confusing documentation directly. - Capable of building lightweight automation with Bastion's internal tools. - Diagnose integration issues and communicate effectively with engineering teams. You take ownership of the technical onboarding and lifecycle experience, operating across two lanes: - Ensure new clients onboard with zero engineering effort per integration. - Keep existing clients informed, updated, and supported through API changes, doc updates, and evolving product capabilities. While we have a strong preference for the role to be based out of New York City, we are open to remote candidates across the United States. Work to Be Done We want to give you a directional look into the first 30, 90, and 180 days on the job. - First 30 days: Learn the product deeply, own your first client onboarding. - By 90 days: Own the full onboarding pipeline and client lifecycle communications. - By 180 days: Scale the client experience and shape the function. First 30 Days - Learn the product deeply through sandbox integration and live documentation review. - Shadow 2-3 active client onboardings to understand current handoff points. - Own your first non-enterprise client onboarding end-to-end. - Audit existing technical documentation and client-facing materials. - Map current-state ownership of every client touchpoint. Outcomes: - One client onboarded with you as the primary point of contact. - A clear, written map of client lifecycle touchpoints. - At least two documentation improvements shipped. By 90 Days - Run all non-enterprise client onboardings independently. - Build and own the proactive client communication system. - Partner with the compliance team to streamline the onboarding flow. - Support pre-sale technical evaluations alongside the commercial team. - Identify patterns in client integration issues and feed them back to product. Outcomes: - Onboarding time for new clients measurably shorter than the current baseline. - Product and engineering leaders are out of routine client onboarding conversations. - A proactive communication cadence is running. By 180 Days - Manage a growing portfolio of client relationships. - Build tooling and automation for onboarding and lifecycle management. - Help define the long-term shape of the TAM function. - Become the trusted representative of Bastion's technical capabilities. Outcomes: - A scalable onboarding and lifecycle system. - A functioning client support platform. - Clear recommendation on how the solutions function should evolve. Some Challenges You Might Tackle - Rolling out a breaking API change to active clients. - Redesigning the KYB onboarding flow. - Synthesizing client onboarding data into clear insights. - Building a lightweight internal dashboard for real-time visibility. - Translating technical integration requirements into product feature requests. - Diagnosing integration issues under tight deadlines. Equal Employment Opportunity Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SQL

View details: Technical Account Manager

United States

$175K - $220K / year

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Technical Account Manager

Yuno

Yuno enables any company to manage all the payment methods and fraud providers through a single integration.

Technical Account Manager5 days ago

Full Time Remote LeadTeam 11-50H1B No Sponsor

Company Site LinkedIn

Role Description We are looking for a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This is a leadership position for someone who combines deep technical expertise with the ability to inspire a team, build trust with customers, and drive outcomes that matter. Your contribution will be: - Serve as the senior technical point of contact for strategic accounts, owning escalations and driving resolution on complex integration challenges. - Lead high-level discussions with customer leadership around technical strategy, product trade-offs, incident management, and risk mitigation. - Define and implement best practices for technical onboarding, integration delivery, and ongoing account health monitoring. - Build deep knowledge of each customer's business model, technical stack, and operational needs to proactively unlock value. - Partner with developers and senior engineers to provide strategic technical guidance and support solution design. - Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap. - Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth. - Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery. - Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations. Qualifications - Fluency in English and Portuguese is a plus; Spanish is a plus. - 5+ years of experience in technical account management or integration engineering, preferably in fintech or payments. - Proven track record of leading or mentoring technical teams. - Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger. - Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks. - Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent. - Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar. - Strong analytical, problem-solving, and project management skills. - Excellent organizational skills with the ability to manage multiple accounts, team priorities, and concurrent projects. - Clear and compelling communication with both technical and non-technical stakeholders at all seniority levels. - Experience with ticketing systems is a plus. Benefits - Competitive Compensation. - Remote Work – You can work from everywhere! - Home Office Bonus – A one-time allowance to help you create your ideal home office. - Work Equipment. - Stock Options. - Health Plan wherever you are. - Flexible Days Off.

Observability/Monitoring Payments REST API SOAP JSON Swagger HTML CSS JavaScript Go Python Node.js Apache HTTP Server Nginx MySQL Oracle Database PostgreSQL MongoDB

View details: Technical Account Manager

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Technical Account Manager II – Customer Onboarding

CrowdStrike

CrowdStrike is an award-winning, global provider of cloud-delivered security technology, threat intelligence, and next-generation endpoint protection. Founded i

Technical Account Manager6 days ago

Full Time Remote SeniorTeam 10,000Since 2011

Company Site

• Onboard new Mid-Market CrowdStrike Premium Support Customers • Work with customers and account teams to identify and deliver success criteria for the first 90 days • Provide project leadership for new customer implementations • Identify opportunities for process improvement • Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. • Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite. • Research customers’ technical issues in a timely manner and follow up with recommendations and action plans. • Escalate customer issues to management when appropriate. • Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed. • Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. • Create knowledge base content to capture new learning for reuse throughout the company and user base. • Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications. • Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. • Drive support cases to ensure issues are being resolved in a timely manner

View details: Technical Account Manager II – Customer Onboarding

United States

$86K - $135K / year

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Technical Client Success Manager – Hospitality

BlueAlly

Technical Account Manager7 days ago

Full Time Remote SeniorTeam 201-500H1B Sponsor

Company Site LinkedIn

• Serve as the main liaison between clients and internal technical teams. • Drive client satisfaction, retention, and growth by delivering proactive account management and support. • Understand clients' business objectives and align IT solutions accordingly. • Coordinate service delivery, onboarding, and ongoing support with internal engineers and project teams. • Monitor client environments and usage trends to recommend improvements or upgrades. • Identify risks to client success and develop mitigation strategies. • Manage regular business reviews and provide performance reporting (SLAs, KPIs, etc.). • Collaborate with Sales and Technical teams to identify upsell/cross-sell opportunities. • Advocate for the client internally while balancing business priorities.

Cloud Cyber Security

View details: Technical Client Success Manager – Hospitality

United States

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Technical Account Manager, Labs

3Shape

Experience the everyday #lifeat3Shape. See our innovative people, amazing culture and exciting careers!

Technical Account Manager10 days ago

Full Time Remote SeniorTeam 1,001-5,000H1B No Sponsor

Company Site LinkedIn

• Build and maintain strong, long-lasting client relationships by acting as the main technical contact for enterprise accounts. • Conduct pre-upgrade reviews (hardware specifications, server/client setups, scanner compatibility) and coordinate enterprise-scale upgrades (e.g., Lab Organizations, Dental System, Cloud Dongle adoption). • Provide standardized infrastructure blueprints (small, medium, enterprise labs) to help customers and their IT providers run 3Shape software efficiently. • Maintain a living integration tracker for each enterprise customer covering LMS/ERP connections, cross-lab workflows, and new lab onboarding. Coordinate with customer IT teams and 3Shape support / product teams. • Identify potential technical challenges before they impact customers, and act as an escalation point with internal teams for timely resolution. • Technical support & troubleshooting: Understand client business objectives and technical environments and guide clients through product upgrades, feature adoption, and new workflow implementations to optimize product usage and increase return on investment. Troubleshoot and resolve complex product-related issues based on in-depth technical knowledge of 3Shape’s Lab products and integrated workflow, and common network and installation challenges, and offer technical recommendations for configurations, system integrations, and best practices. • Value creation & retention: Support LabCare renewals, additional seat/scanner expansions, and adoption of new workflows by ensuring infrastructure stability and scalability. • Participate in quarterly business reviews (QBRs) with enterprise accounts, translating technical initiatives into business outcomes (uptime, throughput, ROI). • Product advocacy: Serve as the voice of the customer internally, relaying enterprise product feedback and collaborating on product improvement initiatives based on real-world client use cases. • Collaborate closely with Sales, Product, Support, and Academy to ensure seamless enterprise customer experience. • Ability and willingness to travel 30-50% of the time (predominantly within North America, but potentially to our corporate offices in Denmark on occasion) to meet with customers, attend trade/industry events, internal meetings/trainings and conferences.

Cloud ERP

View details: Technical Account Manager, Labs

New Jersey

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