BlueAlly

• Serve as the main liaison between clients and internal technical teams. • Drive client satisfaction, retention, and growth by delivering proactive account management and support. • Understand clients' business objectives and align IT solutions accordingly. • Coordinate service delivery, onboarding, and ongoing support with internal engineers and project teams. • Monitor client environments and usage trends to recommend improvements or upgrades. • Identify risks to client success and develop mitigation strategies. • Manage regular business reviews and provide performance reporting (SLAs, KPIs, etc.). • Collaborate with Sales and Technical teams to identify upsell/cross-sell opportunities. • Advocate for the client internally while balancing business priorities.

• Create and distribute customer invoices accurately and timely. • Work with sales and project management staff on invoicing questions and timelines. • Answer customer inquiries regarding invoices and payments and seek assistance from other departments as necessary. • Assist with month-end close activities, including journal entries and reconciliations. • Post revenue entries and ensure proper revenue recognition in accordance with GAAP. • Collaborate with the Accounting team to resolve discrepancies and streamline processes. • Support ad hoc projects and assignments as directed by the Director of Accounting and Corporate Controller.

Title: Business Development Manager - Department of Homeland Security Location: Washington United States Full Time Job Description: A Business Development Manager (BDM) represents the tip of the spear for BlueAlly (formerly n2grate), responsible for business development, new account acquisition, achieving sales targets, and developing strong relationships within DHS, specifically CBP, TSA, ICE, USCIS, CISA, & USCG. Successful BDMs are goal-oriented, self-motivated, confident, humble, competitive, thorough, and tenacious. The ideal candidate will have 5-10 years of successful DHS technology sales experience, ideally in the disciplines of Enterprise Architecture, Security, Automation, the Modern Data Center, and Federal GovCloud offerings. Primary Responsibilities: - Develop selling opportunities through prospecting and consistent engagement with new and existing customers. - Evaluate and respond to client quote requests, RFQs, RFIs, and RFPs. - Identify and analyze customer needs and maintain a strong working knowledge of industry trends and relevant vendors/solutions. - Efficiently manage time and resource requirements toward a sales goal. - Accelerate the development of, and interest in, the BlueAlly brand within your given region. This effort will be designed to directly impact vendor and client engagement. - Develop and maintain a healthy forecast & deal funnel. - Close business. Leadership and Cross-functional Responsibilities: The ideal candidate will have worked for a similar sales-led organization. The ideal candidate will have demonstrated history engaging at an executive level, both internally and externally, and is comfortable in such scenarios. The ideal candidate will have demonstrated history of quickly distilling complex scenarios to make timely/thoughtful/strategic decisions. The ideal candidate will have demonstrated history of building and coordinating teams to pursue Client-specific opportunities. Security Clearance: An Active Top-Secret is highly preferred. BlueAlly has a FCL and can hold a clearance for this role. Work Conditions: - 40-hour week and availability during standard office hours. - Ramped activity during end-of-quarter fiscal boundaries is expected from time to time. - Remote work is acceptable. No requirement to be in an office, but face to face engagement with colleagues is encouraged. - Travel required as driven by client & vendor expectations (~20%). Equal Employment Opportunity: BlueAlly is committed to equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at BlueAlly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Company Description Job Description Title Network Automation Engineer Description As an Engineer II, the person is expected to participate as a mid to senior team member on technical projects. The person is expected to have deep experience and knowledge in their area of expertise with around 8 years of experience in the field. Responsibilities - Supports projects as a mid-to-senior team member with direction from a project lead and complies with the BlueAlly quality of delivering services - May be part of a bigger delivery team and lead specific areas of a project related to the person’s expertise - Provide engineering support and technical expertise across multiple projects aligned with client needs. - Contribute to continuous improvement initiatives and help ensure adherence to quality and compliance standards. - Ability to create technical written documentation independently and to deliver briefings to client stakeholders in a roundtable setting in areas relating to the person’s expertise - Escalation of project impacting issues to the Delivery Directors or other appropriate leadership - Develop and maintain Python-based automation tools and scripts to streamline network provisioning, configuration management, and troubleshooting across a multi-vendor environment. - Build integrations between network platforms (Cisco SD-WAN, Meraki, Palo Alto Panorama, zScaler) and centralized management and monitoring systems. - Manage and extend NetBox as the network source of truth, including custom scripts, plugins, and API integrations. - Automate IPAM/DDI workflows across platforms such as Infoblox and Microsoft DHCP. - Create automation workflows that allow operations teams to execute changes safely and repeatably. - Develop automated compliance checks, configuration audits, and drift detection across the network estate. - Collaborate with stakeholders to identify automation opportunities and translate operational pain points into reliable, maintainable code. - Contribute to internal documentation, runbooks, and knowledge sharing around automation tooling and best practices. Position Requirements - 8 years of relevant engineering experience, ideally in a client-facing or project-driven environment. - Expertise in a technical area with direction from senior technical leadership on specific tasks - Able to support parts of sales support activities if/as necessary - Provides support in Project Management requirements - Often independent but with consistent checkpoints. Tasked by another to undertake specific technical activities. - Deep experience in 1 technical area, developing breadth across 1+ additional areas - Aware of specific client business requirements and how technical solutions being implemented support those requirements. - Some experience and understanding specific to 1+ industries where the employee has worked - Recognizes and can explain the business benefits their technical solution provides, short of quantifying those benefits. - Able to create technical written documents (e.g., RFP response content, detail design and deployment deliverables) against specific topics/assignments independently and with few grammatical mistakes. - Able to support, with guidance, the creation and delivery of select presentation content on specific technologies with which they have experience. Can deliver briefings to technical-to-mid level client stakeholders in a roundtable setting. - Understands the need for project and financial information to be compared and aligned to forecast(s). - Recognizes and acts independently on the different billing objectives by project type (T&M, FFP, Managed Services) - Consistently maintains one’s own forecast on respective efforts. Mentors more junior members in doing the same. - Solid understanding of network routing and switching concepts (OSPF, BGP, VLANs, spanning tree, VRFs, etc.). - Proficiency in Python with practical experience building network automation solutions. - Hands-on use of network automation libraries such as Netmiko, Nornir, NAPALM, Scrapli, and/or pyATS. - Practical experience with NetBox - deploying, customizing, and integrating it as a source of truth. - Comfort working with REST APIs, data serialization formats (JSON, YAML), and version control (Git). - Ability to write clean, well-documented, testable code - not just scripts that work once. Nice to Have - Experience integrating automation workflows with ServiceNow (CMDB sync, incident/change management APIs, catalog items). - Familiarity with AWS cloud networking services (VPCs, Transit Gateway, Direct Connect, Route 53). - Familiarity with cloud DevOps practices and tooling (AWS and/or Azure DevOps) - Working knowledge of Infrastructure as Code tools such as Terraform or OpenTofu. - Experience with Ansible and/or Ansible Automation Platform (AAP) for network device configuration management and orchestration. - Exposure to Cisco NSO for multi-vendor service orchestration. - Familiarity with CI/CD pipelines and how they apply to network automation workflows. - Experience with containerization (Kubernetes/Docker) for packaging and deploying automation tooling. Education - One CCNP level certification or dual CCNA level certifications desired. Alternates could include but are not limited to VCAP, JNCIS, CCSE, or PCNSE (as examples). - Two+ certifications at the next level below these with hands-on experience behind each desired. - Bachelor’s degree or equivalent Additional Information All your information will be kept confidential according to EEO guidelines.

• Supports projects as a mid-to-senior team member with direction from a project lead and complies with the BlueAlly quality of delivering services • May be part of a bigger delivery team and lead specific areas of a project related to the person’s expertise • Provide engineering support and technical expertise across multiple projects aligned with client needs. • Contribute to continuous improvement initiatives and help ensure adherence to quality and compliance standards. • Ability to create technical written documentation independently and to deliver briefings to client stakeholders in a roundtable setting in areas relating to the person’s expertise • Escalation of project impacting issues to the Delivery Directors or other appropriate leadership • Develop and maintain Python-based automation tools and scripts to streamline network provisioning, configuration management, and troubleshooting across a multi-vendor environment. • Build integrations between network platforms (Cisco SD-WAN, Meraki, Palo Alto Panorama, zScaler) and centralized management and monitoring systems. • Manage and extend NetBox as the network source of truth, including custom scripts, plugins, and API integrations. • Automate IPAM/DDI workflows across platforms such as Infoblox and Microsoft DHCP. • Create automation workflows that allow operations teams to execute changes safely and repeatably. • Develop automated compliance checks, configuration audits, and drift detection across the network estate. • Collaborate with stakeholders to identify automation opportunities and translate operational pain points into reliable, maintainable code. • Contribute to internal documentation, runbooks, and knowledge sharing around automation tooling and best practices.

• Design network and cybersecurity solutions for Federal agencies, covering areas like Zero Trust Architecture, network segmentation, SD-WAN, and hybrid/multi-cloud security. • Build and deliver technical presentations, demos, and proof-of-concepts that show customers how a solution works in their environment. • Run technical discovery sessions to understand what the customer has today, where the gaps are, and what BlueAlly and its partners can bring to the table. • Write proposals, Bills of Materials, and RFP/RFI/RFQ responses with accurate pricing and solution designs that meet Federal requirements. • Confirm all proposed solutions meet Federal compliance standards: NIST 800-53, NIST 800-207 (Zero Trust), FISMA, FedRAMP, CMMC, and CISA guidelines. • Work with Practice Leaders, OEM partners, and internal subject matter experts to validate architecture and confirm technical feasibility. • Scope and draft professional and managed services engagements as part of the overall deal. • Help qualify opportunities, move pipeline forward, and hand off cleanly to delivery teams when deals close. • Stay current with changes in cybersecurity, Federal IT policy, networking, and cloud security to keep solution designs relevant and competitive. • Help junior Solutions Architects develop their skills on Federal engagements and network/security design.