Manager Remote Jobs in Maryland (US)
This page tracks remote manager openings that are location-eligible for Maryland.
This page tracks remote manager openings that are location-eligible for Maryland.
Open jobs
11,708
Hiring companies this week
6
Salary sample
$40 - $140,000
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11708 Jobs
5260 Companies
Make anything multilingual. Translation, AI data set creation, and human expert evals. For businesses and governments.
• Own internal and external sourcing campaigns to build and maintain a healthy pipeline of expert linguists and AI data specialists across languages and disciplines. • Design, administer, and score vetting and testing assessments that evaluate candidate quality and fit before onboarding. • Manage end-to-end onboarding for new experts, ensuring materials and processes deliver a smooth, professional experience and desired outcomes. • Maintain accurate, up-to-date records in the expert database to support fast, reliable assignment decisions. • Liaise with Production and Revenue stakeholders to align sourcing plans with account and project requirements. • Analyze pipeline and database data to identify sourcing gaps across accounts and disciplines, and use it to inform recruitment plans. • Partner with team members to ensure a smooth, timely candidate experience from application through onboarding. • Look for opportunities to streamline and improve sourcing, vetting, and onboarding processes, and provide ongoing training and support to junior team members.
Stay Group is an innovative Marketing Company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry.
Role Description We are looking for an experienced Casino Gamification Manager who will take ownership of player engagement mechanics across our casino brands and drive retention through innovative gamification strategies, promotions, and LiveOps activities. - Design, launch, and optimize tournaments, missions, challenges, loyalty programs, prize drops, and other engagement mechanics. - Increase player activity, retention, and revenue. - Work closely with CRM, Product, Analytics, and Retention teams to create engaging player experiences. - Maximize the impact of every campaign. If you are passionate about player psychology, gamification mechanics, and data-driven optimization — we would love to meet you. Qualifications - 3+ years of experience in Gamification, LiveOps, CRM, Retention, or Product roles within the iGaming industry. - Hands-on experience configuring and launching casino promotions, tournaments, missions, challenges, and loyalty mechanics. - Strong understanding of bonus structures, wagering requirements, tournament logic, player retention strategies, and gamification psychology. - Experience analyzing campaign performance and making optimization decisions independently. - Experience working with gamification platforms such as Optimove, Plug2Win, or similar solutions. - Strong analytical skills and ability to evaluate campaign effectiveness and bonus ROI. - English level — Intermediate+. Requirements - Experience with Optimove Gamify. - Experience running A/B tests for promotional mechanics and player engagement campaigns. - Knowledge of Tier-1 markets and player behavior patterns. - Experience working directly with casino game providers. - Previous experience within high-growth iGaming products. Responsibilities - Gamification Ownership: - Own the design, setup, and optimization of gamification mechanics across multiple casino brands. - Manage tournaments, missions, challenges, loyalty programs, prize drops, and other player engagement initiatives. - Monitor participation rates, deposit conversion, retention performance, and campaign ROI. - Continuously improve gamification mechanics based on player behavior and business performance. - Develop and maintain the gamification calendar aligned with acquisition and retention objectives. - LiveOps & Promotional Campaigns: - Build and maintain a proactive LiveOps calendar across casino products. - Configure, launch, and monitor campaigns within gamification and CRM platforms. - Ensure all mechanics are properly tested before launch and thoroughly analyzed after completion. - Deliver actionable insights and recommendations to improve future campaigns. - Tool Ownership & Process Development: - Lead the implementation and adoption of Optimove Gamify and other gamification solutions. - Become the internal expert and owner of the gamification tool ecosystem. - Create and maintain documentation, processes, and execution standards. - Identify gaps between business needs and platform capabilities and propose improvements. - Cross-Functional Collaboration: - Collaborate closely with CRM and Retention teams to align promotional activities. - Partner with Analytics teams to establish measurement frameworks and success metrics. - Work with Product teams on roadmap initiatives related to player engagement and gamification. - Support business growth by continuously improving player retention and loyalty mechanics. Benefits - Freedom to choose where to work: work from anywhere in the world with the freedom of remote options. - Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results. - Corporate English speaking club: improve your English proficiency with regular practice and expert guidance. - A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued. - Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel. - Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.
Founded in 1989, Eliassen Group is an award-winning consulting, staffing, and recruiting company. In 2018, Eliassen Group merged with Principle Solutions Group
Senior Marketing Manager Location: Anywhere Type: Contract Category: Marketing Industry: Financial Services Workplace Type: Remote Reference ID: JN -072026-107720 Description: Remote Our client seeks a Market Research Manager contractor to join the Enterprise Brand Insights team. The role will provide consumer insights that inform marketing, advertising, and brand strategies. The ideal candidate has experience managing primary research among B2B audiences and using insights to drive outcomes for strategic initiatives. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $40.00 to $50.00/hr. w2 Responsibilities: - Provide ongoing consumer research expertise and consultation to internal partners and senior leaders to support marketing strategy decisions. - Lead research design, execution, and delivery of insights using brand health and communications trackers, creative pre-testing, in-market advertising and media effectiveness studies, foundational audience insights, and custom qualitative and quantitative studies. - Manage third-party research partners to deliver high-quality work. - Leverage data and insights across primary, secondary, and syndicated sources to strengthen recommendations. - Partner with teammates to align research to business needs and gain executive endorsement. - Present brand and marketing insights to internal partners, peers, and senior leaders using clear storytelling and actionable insights. - Oversee a team of market researchers through vendor and agency partnerships to deliver against objectives. - Design and execute market research projects, including methodology selection, pricing and feasibility assessment, analysis, report creation, and presentation of insights. - Perform data pulls and ad-hoc analyses to inform key business decisions. Experience Requirements: - Curious, self-motivated, and entrepreneurial mindset with ability to propose and pursue new research projects. - Strong analytical skills with experience interpreting survey results and synthesizing insights for marketing strategy. - Strong writing and presentation skills with ability to simplify complex subjects and present actionable insights with effective design and data visualizations. - Experience in planning, execution, and analysis of market research, including questionnaire and experimental design, qualitative research, and other methods. - Experience managing an ongoing market research agenda. - At least 5 years of hands-on primary market research experience. - Preferred: Experience leading brand health and communications tracking research. - Preferred: Experience leading creative and media effectiveness research. - Preferred: 3+ years in a client-side market research role. - Preferred: 2+ years at a Fortune 500 or a company known for marketing and market research. - Preferred: 2+ years working with analytical tools such as Python, R, SAS, SPSS, or SQL. - Preferred: 2+ years in a marketing strategy role. - Preferred: 1+ year managing advertising campaigns for Fortune 500 brands. Education Requirements: - Bachelor’s degree or military experience. - Preferred: Bachelor’s in market research, marketing, business, sociology, psychology, behavioral economics, or biology. - Preferred: Advanced degree such as MBA or MS in a related field. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
A global consultancy business serving clients in the real estate, infrastructure and natural resources sectors.
• Act as the primary client interface, delivering clear, executive-level cost reporting, variance analysis, and strategic commercial guidance. • Lead cost planning, estimating, and financial governance across the full project lifecycle, including preparing and presenting detailed cost plans, forecasts, and cash flow projections. • Oversee project cost control processes, including managing change orders, valuations, contractor applications, and final account negotiations with a defensible, auditable approach. • Review contractor and subcontractor pricing, lead commercial negotiations, and ensure accuracy and alignment of project cost data. • Participate in design development, providing commercial input into design optioneering, value engineering, and engineering prioritization based on cost impact. • Coordinate and consolidate cost information from multiple sources, including contractors, consultants, and suppliers, to support informed decision-making. • Manage post-contract cost variances, change control processes, and contingency tracking to ensure effective project delivery. • Prepare monthly cost reports, funding updates, and executive summaries for client presentation. • Lead and contribute to the development of Turner & Townsend’s internal benchmarking strategy, including compiling built cost data and establishing consistent cost baselines across programs. • Track market trends (labor, materials, and economic conditions) and apply insights to forecasting and risk mitigation. • Drive the use of digital cost management and benchmarking tools to standardize data, improve reporting, and enhance delivery efficiency. • Oversee remote delivery teams, ensuring consistent execution of best practices, governance standards, and company methodologies. • Mentor and support junior team members, fostering a collaborative, high-performance culture. • Contribute to the development and implementation of internal business management systems and delivery frameworks. • Support financial management activities, including fee tracking, resource forecasting, and margin reporting.
We are a leading publishing company and home to some of the world's most cherished authors and creators.
• The Specialist Manager leads a team of Sales Specialists responsible for driving growth across assigned disciplines, products, and higher education markets. • This role focuses on developing a high-performing team that partners closely with sales representatives and regional leaders to identify opportunities, execute strategic sales initiatives, and win complex, high-value business. • The Specialist Manager provides coaching, guidance, and field support throughout the sales process, including customer presentations, opportunity strategy, and closing plans. • The role also serves as the primary liaison between the Sales Specialist team and Marketing and Editorial, ensuring market insights from the field inform product strategy while equipping specialists with the resources and messaging needed to achieve sales objectives and sales initiatives. • Success in this role requires strong cross-functional collaboration, strategic planning, talent development, and sales forecasting. • The Specialist Manager is expected to travel as needed to support customer meetings, coach and evaluate team members, and participate in regional and national conferences, sales meetings, training events, and other business activities, particularly during peak selling seasons.
Join us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Description MobileService+ is a door-to-door service, provided by the Dealer and supported by GM, that gives retail & fleet customers the convenience they expect. The MobileService+ program is designed to help dealerships keep and build their service business by providing new service options to the customer. The Role The Mobile Service Launch & Sustainment Manager is responsible for driving ongoing dealer success, operational consistency, and field execution for the MobileService+ program. This role supports enrolled dealers During and After launch, Launch Mobile Service Operations, helping them sustain performance, improve customer experience, and fully utilize MobileService+ capabilities across service operations. The role is focused on long-term growth and sustainment, including dealer engagement, operational coaching, support for field as the SME, issue resolution, and cross-functional coordination. The ideal candidate brings strong dealer-operations knowledge, sound judgment, and the ability to influence outcomes across multiple partners. This is a field-based role that is responsible for covering Dealers Northeast Region (NY, NJ, CT, PA, MA, RI, NH, VT, ME) The individual is expected to be located in their assigned Region. Extensive travel is required (75%) What You'll Do - Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. - Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. - Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. - Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. - Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. - Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. - Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. - Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems. Your Skills & Abilities (Required Qualifications) - Bachelor's degree in business or a related field. - 5+ years' experience in dealer operations, sales or after-sales operations, or field performance management. - Experience managing cross-functional initiatives and influencing partners without direct authority. - Strong communication and relationship-management skills, with the ability to work effectively with dealers, field teams, and internal leadership. - Ability to analyze operational performance, identify issues, and drive practical solutions. - Comfort working in a fast-paced environment with multiple stakeholders and evolving priorities. What Can Give You a Competitive Advantage (Preferred Qualifications) - Familiarity with tools and systems that support dealer operations, reporting, warranty, vehicle readiness, and field execution. - Experience coaching dealers or field teams through performance improvement and sustainment activities. - Experience building repeatable field processes that can scale across a national dealer network. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. • The salary range for this role is $105,600- $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. #LI-LK1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Join us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Description Job Description MobileService+ is a door-to-door service, provided by the Dealer and supported by GM, that gives retail & fleet customers the convenience they expect. The MobileService+ program is designed to help dealerships keep and build their service business by providing new service options to the customer. The Role The Mobile Service Launch & Sustainment Manager is responsible for driving ongoing dealer success, operational consistency, and field execution for the MobileService+ program. This role supports enrolled dealers During and After launch, Launch Mobile Service Operations, helping them sustain performance, improve customer experience, and fully utilize MobileService+ capabilities across service operations. The role is focused on long-term growth and sustainment, including dealer engagement, operational coaching, support for field as the SME, issue resolution, and cross-functional coordination. The ideal candidate brings strong dealer-operations knowledge, sound judgment, and the ability to influence outcomes across multiple partners. This is a field-based role that is responsible for covering Dealers North Central Region (OH, MI, IN, IL, IA, SD, MN, ND, WI) The individual is expected to be located in their assigned Region. Extensive travel is required (75%) What You'll Do - Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. - Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. - Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. - Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. - Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. - Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. - Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. - Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems. Your Skills & Abilities (Required Qualifications) - Bachelor's degree in business or a related field. - 5+ years' experience in dealer operations, sales or after-sales operations, or field performance management. - Experience managing cross-functional initiatives and influencing partners without direct authority. - Strong communication and relationship-management skills, with the ability to work effectively with dealers, field teams, and internal leadership. - Ability to analyze operational performance, identify issues, and drive practical solutions. - Comfort working in a fast-paced environment with multiple stakeholders and evolving priorities. What Can Give You a Competitive Advantage (Preferred Qualifications) - Familiarity with tools and systems that support dealer operations, reporting, warranty, vehicle readiness, and field execution. - Experience coaching dealers or field teams through performance improvement and sustainment activities. - Experience building repeatable field processes that can scale across a national dealer network. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. • The salary range for this role is $105,600- $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. #LI-LK1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Join us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Description MobileService+ is a door-to-door service, provided by the Dealer and supported by GM, that gives retail & fleet customers the convenience they expect. The MobileService+ program is designed to help dealerships keep and build their service business by providing new service options to the customer. The Role The Mobile Service Launch & Sustainment Manager is responsible for driving ongoing dealer success, operational consistency, and field execution for the MobileService+ program. This role supports enrolled dealers During and After launch, Launch Mobile Service Operations, helping them sustain performance, improve customer experience, and fully utilize MobileService+ capabilities across service operations. The role is focused on long-term growth and sustainment, including dealer engagement, operational coaching, support for field as the SME, issue resolution, and cross-functional coordination. The ideal candidate brings strong dealer-operations knowledge, sound judgment, and the ability to influence outcomes across multiple partners. This is a field-based role that is responsible for covering Dealers Western Region (CA, WA, OR, ID, NV, UT, AZ, NM, CO, WY, HI, AK) The individual is expected to be located in their assigned Region (excluding HI and AK) Extensive travel is required (75%) What You'll Do - Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. - Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. - Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. - Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. - Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. - Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. - Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. - Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems. Your Skills & Abilities (Required Qualifications) - Bachelor's degree in business or a related field. - 5+ years' experience in dealer operations, sales or after-sales operations, or field performance management. - Experience managing cross-functional initiatives and influencing partners without direct authority. - Strong communication and relationship-management skills, with the ability to work effectively with dealers, field teams, and internal leadership. - Ability to analyze operational performance, identify issues, and drive practical solutions. - Comfort working in a fast-paced environment with multiple stakeholders and evolving priorities. What Can Give You a Competitive Advantage (Preferred Qualifications) - Familiarity with tools and systems that support dealer operations, reporting, warranty, vehicle readiness, and field execution. - Experience coaching dealers or field teams through performance improvement and sustainment activities. - Experience building repeatable field processes that can scale across a national dealer network. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. • The salary range for this role is $105,600- $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. #LI-LK1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Join us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Description MobileService+ is a door-to-door service, provided by the Dealer and supported by GM, that gives retail & fleet customers the convenience they expect. The MobileService+ program is designed to help dealerships keep and build their service business by providing new service options to the customer. The Role The Mobile Service Launch & Sustainment Manager is responsible for driving ongoing dealer success, operational consistency, and field execution for the MobileService+ program. This role supports enrolled dealers During and After launch, Launch Mobile Service Operations, helping them sustain performance, improve customer experience, and fully utilize MobileService+ capabilities across service operations. The role is focused on long-term growth and sustainment, including dealer engagement, operational coaching, support for field as the SME, issue resolution, and cross-functional coordination. The ideal candidate brings strong dealer-operations knowledge, sound judgment, and the ability to influence outcomes across multiple partners. This is a field-based role that is responsible for covering Dealers Southeast Region (FL, GA, SC, NC, VA, WV, TN, KY) The individual is expected to be located in their assigned Region. Extensive travel is required (75%) What You'll Do - Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. - Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. - Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. - Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. - Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. - Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. - Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. - Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems. Your Skills & Abilities (Required Qualifications) - Bachelor's degree in business or a related field. - 5+ years' experience in dealer operations, sales or after-sales operations, or field performance management. - Experience managing cross-functional initiatives and influencing partners without direct authority. - Strong communication and relationship-management skills, with the ability to work effectively with dealers, field teams, and internal leadership. - Ability to analyze operational performance, identify issues, and drive practical solutions. - Comfort working in a fast-paced environment with multiple stakeholders and evolving priorities. What Can Give You a Competitive Advantage (Preferred Qualifications) - Familiarity with tools and systems that support dealer operations, reporting, warranty, vehicle readiness, and field execution. - Experience coaching dealers or field teams through performance improvement and sustainment activities. - Experience building repeatable field processes that can scale across a national dealer network. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. • The salary range for this role is $105,600- $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. #LI-LK1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Join us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Description MobileService+ is a door-to-door service, provided by the Dealer and supported by GM, that gives retail & fleet customers the convenience they expect. The MobileService+ program is designed to help dealerships keep and build their service business by providing new service options to the customer. The Role The Mobile Service Launch & Sustainment Manager is responsible for driving ongoing dealer success, operational consistency, and field execution for the MobileService+ program. This role supports enrolled dealers During and After launch, Launch Mobile Service Operations, helping them sustain performance, improve customer experience, and fully utilize MobileService+ capabilities across service operations. The role is focused on long-term growth and sustainment, including dealer engagement, operational coaching, support for field as the SME, issue resolution, and cross-functional coordination. The ideal candidate brings strong dealer-operations knowledge, sound judgment, and the ability to influence outcomes across multiple partners. This is a field-based role that is responsible for covering Dealers South Central Region (TX, OK, AR, LA, MS, MO, KS, NE, IA, IL) The individual is expected to be located in their assigned Region (except IA and IL) Extensive travel is required (75%) What You'll Do - Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. - Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. - Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. - Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. - Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. - Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. - Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. - Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems. Your Skills & Abilities (Required Qualifications) - Bachelor's degree in business or a related field. - 5+ years' experience in dealer operations, sales or after-sales operations, or field performance management. - Experience managing cross-functional initiatives and influencing partners without direct authority. - Strong communication and relationship-management skills, with the ability to work effectively with dealers, field teams, and internal leadership. - Ability to analyze operational performance, identify issues, and drive practical solutions. - Comfort working in a fast-paced environment with multiple stakeholders and evolving priorities. What Can Give You a Competitive Advantage (Preferred Qualifications) - Familiarity with tools and systems that support dealer operations, reporting, warranty, vehicle readiness, and field execution. - Experience coaching dealers or field teams through performance improvement and sustainment activities. - Experience building repeatable field processes that can scale across a national dealer network. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. • The salary range for this role is $105,600- $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. #LI-LK1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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