Join our Team About this opportunity: We are seeking an experienced Price Manager in Pakistan to partner with sales, domain and commercial teams. In this role, you will ensure profitable growth, optimize commercial value, and enable strategic alignment between local and global priorities. As a member of the respective Customer Unit, you will shape pricing strategies, collaborative business proposals, and key initiatives while contributing actively to Ericsson's position in the market. What you will do: - Develop and lead pricing strategies for hardware, software, and services. - Conduct benchmarking and trend analysis to ensure competitive positioning. - Create and own business cases, collaborating with stakeholders across sales, domain and commercial teams. - Initiate and lead pricing approval processes, ensuring alignment with global standards. - Provide advice on terms and conditions, cash flow, profitability and risk assessments. - Own customer price sheets, discounts and incentive structures. - Contribute to pricing excellence initiatives on analytics, automation and digitalization. The skills you bring: - A degree in Engineering, Finance, or a related field. - A minimum of 6 years of experience in relevant domains like Telecom, IT, Networks or Digital Services. - Knowledge of the telecom market and stakeholders within Pakistan. - Strong financial acumen, including business case development. - Outstanding analytical capabilities, with proficiency in Excel and data-driven decision-making. - Demonstrated skills in direct customer negotiations, stakeholder management, and commercial operations. - Fluency in English. Key Competencies: - Adaptability and a proactive, ownership-driven approach. - Exceptional collaboration and teamwork skills, especially under tight deadlines. - Creativity and innovation in developing "ways of working" (WoW). - A results-oriented mindset and willingness to challenge the status quo with facts. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Pakistan (PK) || Islamabad Req ID: 787461

• Manage lobbying efforts and legislative strategy • Monitor and report on state legislation related to school safety and security • Engage with agency leaders and advocacy groups • Collaborate with sales team to align legislative activity with deals

• Creating, driving and supporting new workflow and processes – clinical and technological – for clients and Sound physician advisors as part of Sound ASSURE • Continually evaluating processes, tools (Sound Connect, Advisor Connect, and client EMR’s), and workflows to identify opportunities for improvement • Serving as a point of contact for physician advisors and clients • Triaging case review requests to determine which cases need be sent for secondary review by the physician advisors • Independently maintaining EMR Accesses and communicating to appropriate team members for support when issues arise • Preparing PDF extracts of key components of the EMR needed for physician advisor case review • Monitoring and triaging case requests to ensure target case completion deadlines are achieved • Facilitating and completing workflows for all potential opportunities related, but not limited to, observation and short stay patient • Reviewing hospitalist patient lists for observation and short stay cases • Documenting all steps in internal software • Completing additional special projects as assigned

Role Description The Sr. Customer Success Manager (CSM) is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and consultancy skills, striving to become a trusted advisor to the customer. The CSM is passionate about the product, engaging customers, ensuring their happiness, and showing the value of the overall solution. The role has strong relationship skills and can create win/win environments for all parties they work with. The CSM will be responsible for having a solid knowledge of Verint Product Solutions and applying this knowledge in all aspects of the job. Principal Duties and Essential Responsibilities - Identify, create, and lead efforts for delivering value to customers by understanding customer strategic outcomes, business challenges, key KPIs and providing recommendations. - Create and deliver a success roadmap that aligns with each customer's unique business goals and objectives. - Drive product adoption, education, and usage across your portfolio to deliver meaningful business outcomes that ensure all contacts are Verint evangelists. - Collaborate with customers to increase their usage and adoption of our solutions to ensure they achieve their desired outcomes. - Be an expert on assigned Verint Product Solutions to speak and demo intelligently about the value and usage of the product. - Responsible for an ongoing assessment of the business value being delivered and acknowledged by the client that can be leveraged for renewals and business growth discussions. - Identify Expansion Opportunities to drive revenue growth. - Negotiate and close renewals with existing customers. - Own working with the customers to: Increase usage and adoption, ensure retention, and create an environment of customer delight. - Evaluate the health scores of our customers using tools like Totango and assign a health score to each customer. Document the rationale for each health score assigned. - Bring intelligent product feedback and recommendations from customers back to the product team. - Advocate customer needs/issues cross-departmentally. - Manage account escalations as needed. - Act as one of the functions echoing the voice of the customer within Verint, ensuring that customer feedback and needs are effectively communicated within the organization. Qualifications - Bachelor’s degree or equivalent experience - Minimum of 8 years of experience in a customer-facing role focused on Customer Success - A strong sense of urgency to perform actions quickly - Proven ability to drive continuous value of our product(s), with a passion for customers to help them succeed - Proficiency in quickly learning and understanding software, with the ability to effectively communicate and demonstrate their capabilities, whether in a presentation format or through direct demonstrations in a lab environment - A “do what it takes” mentality - Detail oriented and a strategic thinker - Strong team player but a self-starter that can operate independently - Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and facilitating onboarding meetings in the afternoon, etc. - Ability to effectively and successfully handle customer service issues and conflict situations - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Preferred Requirements - Prior experience in closing renewals and/or professional services opportunities - Experience managing customers of various sizes and knowing how/why to manage them differently - Experience with Totango or other customer success platforms Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.