• Manage recurring global payroll operations to ensure employees are paid accurately, timely, and in compliance with applicable company policies and local requirements.
• Oversee payroll inputs, validations, approvals, funding coordination, reconciliations, close support, and post-payroll reporting.
• Support payroll processing for wages, bonuses, commissions, benefits deductions, leaves, terminations, retroactive adjustments, equity-related payroll items, and other compensation changes.
• Maintain payroll controls, documentation, approval evidence, reconciliations, and audit-ready support in partnership with Accounting, HR, Tax, Legal, and external providers.
• Coordinate timely resolution of payroll issues, employee escalations, provider errors, audit requests, and compliance questions.
• Manage day-to-day relationships with global payroll providers, EOR partners, payroll tax providers, benefits administrators, and related third-party service providers.
• Maintain practical vendor routines, including open issue tracking, recurring check-ins, escalation paths, service expectations, and performance follow-up.
• Partner with HR, Accounting, Treasury, Tax, Legal, Procurement, and Enterprise Applications to support payroll execution, funding, reporting, compliance, and employee lifecycle events.
• Recommend practical improvements to provider performance, service quality, process consistency, cost effectiveness, and issue resolution.
• Help improve payroll data flows, integrations, reporting, and controls across payroll, HRIS, ERP, benefits, equity, tax, and treasury processes.
• Identify and support opportunities to standardize processes, reduce manual effort, improve reporting, and strengthen payroll accuracy and governance.
• Maintain useful payroll metrics and reporting, including cycle timeliness, open issues, error trends, off-cycle payments, reconciliation status, and control completion.
• Support payroll-related system changes, provider transitions, integration enhancements, entity expansion, and M&A or transformation activities as needed.
• Lead and develop payroll team members by setting clear expectations, operating rhythms, and accountability for accurate and timely execution.
• Build team depth through cross-training, backup coverage, documentation discipline, and shared operating knowledge.
• Maintain payroll calendars, standard operating procedures, process narratives, approval matrices, and recurring close or compliance checklists.
• Other tasks and activities as assigned.